SafeRack Blog

Like a cheetah with a booster rocket attached to its back.

Sun, 18 Mar 2012 11:57:37 -0400

The product was delivered like a cheetah with a booster rocket attached to it's back! I've found that I never have to look for another supplier for anything having to do with loading or unloading racks again.What's left to say? Buy from SafeRack! You will be completely satisfied.

Product Description: (2) 3003K-3200 2" Teflon Swivel Seal Repair Kits
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Ahead of schedule

Sun, 18 Mar 2012 11:48:48 -0400

SafeRack customer service & Greg Crawford were very professional, polite and delivered results as promised. Price was a little on high-side, but the product so far speaks for itself. I commend both CS & Greg for pushing through the product so that I could receive ahead of schedule given my curcumstances at the time. Keep up the good work, another order from me will soon follow.

Product Description: G4 SFR-5A-24 Aluminum Gangway with Safety Cage
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It was delivered with in the time frame given to us when ordered. No complaints!!

Sat, 17 Mar 2012 09:08:43 -0400

Their are still companies out there that are friendly and make a great product here in the good old USA!!I Chris Hite did a great job of getting me the info on your product so we could make a timely decision on what to purchase. We like how simple it was for the crew to assemble and get the unit upright! Also the catwalk adjustment is awesome! !t has been a true pleasure working with your company in all departments and the price I felt was far and reasonable!

Product Description: Installation for Platform System
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It was delivered with in the time frame given to us when ordered. No complants!!

Sat, 17 Mar 2012 09:07:28 -0400

Our order shipped and delivered in just a few days - Very quick

Sat, 17 Mar 2012 08:45:21 -0400

John Bast was very quick to reply and very helpful. In my experience some shop built or pre-fabricated systems are of low quality. The design and manufacturing quality was better than expected. All positive comments, nothing negative. Will definitely buy again in the future.

Product Description: Erect-A-Step System
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Delivery was prompt and as promised

Sat, 17 Mar 2012 08:30:05 -0400

These racks seem to be much more solid and durable than the Determan gangways we have now. Scott Hite did a great. He cam out to our site and personally walked down the location of the new gangway install.Everyone was positive to work with, and there was great customer service and communication all the way through the transaction.

Product Description: (2) G4 FRT Gangways with Carriage and Safety Cage
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These are the best retro fit safety gates that I have seen.

Sat, 17 Mar 2012 08:21:45 -0400

The experience with SafeRack was helpful and easy and the product is of very good quality and easy to install. Chris Hite was very responsive and keep us informed of delivery date. As for the gates, these are the best retrofit safety gates that I have seen. The thought process to make they fit virtually any application is excellent.The bright yellow color the versatility of which way the opened. The ease of setting tensionThey were easy to assemble and install. I would recommend them because of the ease of installation and assembly.

Product Description: (20) YellowGates
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Response was Immediate

Fri, 16 Mar 2012 22:51:49 -0400

Customer service was very service oriented and the whole ordering process went very well from rfq to invoicing. Product was delivered in less than 1 week!

Product Description: Erect-A-Step System
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The gangway was delivered 2 weeks after the PO was issued

Thu, 15 Mar 2012 23:08:44 -0400

I had no obstacles since I'm a customer of SafeRack products since 2004, and would not buy any other brand. Chris Hite is a good guy. Shipment and tracking numbers were supplied by the office as well. As far as the gangway, the solid and well done workmanship - from the welds to the powder coat and moving parts - is what I like most.

Product Description: New SAS Gangway and Safety Cage Replacement
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The product fit our needs perfectly

Thu, 15 Mar 2012 22:34:19 -0400

The order was delivered in 2 weeks. It was actually perfect timing for the installation needs. When the product arrived in receiving I received a phone call from the supervisor. She stated that some "Really nice, heavy duty looking" pallets had shown up for me. The usual response is "There is a package here for you". I like the way you stretch wrap your product so it can be seen by all who touch it, from your facility to the destination. To me this is a good marketing tool! As we installed these on the lines all operators and line leads comments were overly positive about what we purchased and they were thankful that I brought those in. From a design standpoint, the rotomold design is perfect for this apllication along with the durable grid platform! You are never really sure what you may get for a first time buy, but I and others are very impressed with the our first time buy from you! Thank you!

Product Description: (5) Ultra Spill Pallets P4
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No negative experience

Thu, 15 Mar 2012 22:20:32 -0400

John Edwards was very responsive. The order was delivered in 20 days. I like the quality of the product.

Product Description: 4" x 14' GG Hose with SST Kamlok Fitting
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I am buying a superior product at a great price

Thu, 15 Mar 2012 22:12:38 -0400

My gangway was delivered in the 3 weeks that was quoted to me and I kept well informed of when it shipped and was expected to be here. Dana was awesome. She always gets in touch with me very quickly. I always feel like I am her only customer.I am buying a superior product at a great price and getting the best customer service. You could tie my hands behind my back and I would peck at my keyboard with my nose to order one.

This product is super easy to install. When one becomes damaged, it takes few people and a little time and bam, business as usual. would recommend this product to anyone interested. The customer service is top notch and the product is very well made. I am buying a superior product at a great price and getting the best customer service. Every experience with SafeRack has been wonderful. From the time ask for a quote until I receive the product, I feel as though everyone there has a hand in the process. I am very skeptical when switching to a new company for anything but since I met with SafeRack several years ago, I knew they were a great company but it wasn't until after we bought our first gangeway that I found out just how great they really are. Thank you to everyone there.

Product Description: SAS Gangway with Safety Cage
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I have found inner peace

Thu, 15 Mar 2012 21:49:02 -0400

Delivery - one week ahead of schedule! Stephen Todd was responsive and asked all the right questions. We like the quality - as it's proven here at the plant.

Product Description: (1) 2" x 3" x 2" J-32-F Fixed Reach Loading Arm
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Stephen Todd was very responsive

Thu, 15 Mar 2012 21:38:31 -0400

The product was delivered fast.

Product Description: (2) 1" Ductile Iron Swivel Joints
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The shipment arrived in a very timely manner

Thu, 15 Mar 2012 21:13:14 -0400

I'd recommend this product. It is light and easy to install on railcars. The yellow color makes it easy to see and remember to remove from the car.

Product Description: (4) Tank Car Safety Gates
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