Vehicle Types
Truck Loading Racks
- Single Hatch Designs
- Multiple Hatch Designs
- Vehicle Mis-spotting
- Covered Racks
- Additional Options
- Solutions to Prevent Early Departures
- Portable Access Units
Railcar Loading Racks
- Single Car/ Hatch Designs
- Multiple Cars/Hatch Locations
- Loading Racks with Canopy Roofs
- Fall Protection Options
- Portable Access Platforms
Barge and Ship Access
Flat Bed Fall Protection
Product Types
Platforms
Gangways
- SafeRack Gangway / Loading Ramps
- Self Adjusting Stair Style (SAS)
- Flat Ramp Telescoping Style (FRT)
- Flat Ramp Style (SFR)
- Extra Wide Gangways
- Barge and Ship Style Gangways
Safety Cages and Fall Protection Options
- Truck Safety Cages
- Tracking Gangways with Safety Cages
- Elevating and Articulating Handrail Systems
- Elevating Handrail Systems
- Railcar Safety Cage Options
- Flatbed Fall Protection
- Ladder Fall Protection
- Trolley Beam Fall Protection
- Lifeline Cable Systems
- Special Applications
Canopy Roof Systems
Skid Systems - Ethanol and Biodiesel
Mobile Access Unit with Fall Protection
Spill Containment
Railcar Spill Containment
Truck Spill Containment
Drum Spill Containment
- Drum Spill Containment Systems
- Drum Spill Pallets
- Hard Top Spill Pallets
- Drum Spill Collectors
- Drum Waste Collector Systems
- Bladder System Spill Deck
- Drum Rack Systems
- Drum Spill Trays
- Drum Spill Containment
- Drum Safety Cabinet
- Drum Spill Sumps
- Drum Leak Tourniquets
- Drum Mounted Shelf
- Drum Vapor Lock
- Drum Trucks
- Drum Lifter
- Drum Tipper Wedge
- Drum-top Funnel
IBC & Other Spill Containment
- IBC Spill Containment
- IBC Spill Pallets
- Hard Top Spill Pallets
- Spill Decks
- Spill Collectors
- Containment Trays
- Pallet Rack Trays
- Small Container Spill Trays
- Medium Spill Trays
- Containment Sumps For Large Tanks
- Stormwater Self-Bailer
- Bucket Stacking Shelf
- Decontamination Decks
- Tanker Leak Tourniquet
- Spill Berms
- Spill Booms
- Drain Seals
- Drain Plugs
OPW Loading Arms
- Loading Arms / Swing Arms / Boom Arms
- Truck Loading Arms
- Railcar Loading Arms
- Other Loading Arms
- Loading Arm Application Pictures
- Loading Arm Designs
Cross Over Stairs
Loading Rack
Speciality Items
Railroad Related Items
- Railcar Chocks
- Railcar Derail Systems
- Railcar Signs
- Railcar Warning Signals
- Railcar Dome T Wrenches and Sockets
- Capstans and Railcar Movers
- Hopper Gate Openers
- Hopper Car Shakers
- Motion Signals for Railcars
- Sample Catchers
- Hydrating Backpacks
- Operator Shelters
- Hose Reels
- Electric Reels
- Safety Showers and Eyewash Stations
- Inspection Lights
- Metal Crossover Stairs
Truck Related Items
- Truck Chocks / Blocks
- Truck Jacks
- Forklift Loading Ramps
- Sample Catchers
- Grounding Systems
- Traffic Gates
- Portable Spill Containment
- Hydrating Backpacks
- Operator Shelters
- Hose Reels
- Electric Reels
- Safety Showers and Eyewash Stations
- Inspection Lights
- Metal Crossovers and Stairs
OPW Swivel Joints and Fittings
Log In
Kudos
What SafeRack Customers Are Saying
-
The product was delivered quick.
John Edwards was very responsive and delivery was exactly met as quoted.
Jamie Lynch
Armstrong Industries
12/27/2011 -
John Edwards has been excellent
I like the versatility of the gate to go in any location. They are lightweight, nice finish - and well designed.
Richard Harris
Terra Industries
12/26/2011 -
Product was delivered quick
Experience with Cal Floyd was positive!
Azman Azmi
Alltrust International
12/24/2011 -
I would recommend SafeRack based on the customer service
The quoting, payment and delivery process has been very smooth and Claudia was able to accomodate our additional requests.Despite the time difference, she was able to respond to my inquiry in a timely manner.I would recommend Saferack based on the customer services. The product was delivered within the quoted time.
Phillip Tam
BioteQ Environmental Tech
12/23/2011 -
Response was immediate and great follow through
I would recommend those gangways. They work great and bolted up with no issues. John Bast responded immediately - all positive experience.
Rick Sturgeon
Kerman Ag Resources
12/23/2011 -
I will definitely turn to them when procuring these systems in the future.
Both Chris Hite and Rangley Laney were very responsive and sensitive to my needs. All products were delivered on schedule even though I had a rush order on non-stock, back-ordered products.
Lee Thornton
Precision Approach
12/14/2011 -
Shipped earlier than expected and arrived early
Mark Gardner's customer service has been excellent. He has always been responsive and communicative. I have never had a problem getting a hold of him when he is needed. He worked excellently with both SafeRack engineering and our own engineering firms. We are very pleased with the results so far, especially the delivery timeline. The tracking gangway is perfect to meet the needs of our application.
Christina Karl
Sabic Innovative Plastics
12/13/2011 -
The quality of the manufactured parts look to be good
Stephen Todd has responded in a timely manner. The product was delivered in the timespan SafeRack gave.
MIckey Fordham
Sumter Packaging
12/12/2011 -
I got exactly what I expected
Charles MacEachern was responsive and kept me in contact with the SafeRack team and project
Ryan Sletmoen
Catalyst Paper
12/09/2011 -
The product was delivered in a timely manner
Phyllis Sikes is very punctual and polite - she did a great job and made this a success. After we received the gangway, it fit perfectly.
RJ Teune
G & G rebuilders
12/03/2011 -
Ray Evan's response was great!
Good value, well built product. Solid salesmen and prompt delivery. All and all, we are very satisfied.
Mike Staunton
Veteran Corp of America
11/28/2011 -
Delivery Time could not have been better
My recent purchase was a repair part for a previously purchased SafeRack MAUI unit. I initially had reservations about ordering a part for a unit that was 3 years old, possible issues with parts matching up and alignment matchups, but I was surprised not only at the customer service response, Phylis, but the quality of the repair part and the speed it was delivered.
Kenny Zoeller
Conoco Phillips
11/27/2011 -
I found that SafeRack is a company I look forward to working with in the future.
I had no previous dealings with SafeRack, but I found it is a company I look forward to dealing with in the future. I deal with many suppliers and have done so for many years. Your customer focus and determination to deliver results puts you in a place where only a few companies reside, at the top. Travis McCraine was unbeliveably responsive. I would recommend SafeRack and their products. They are user friendly, competitively priced, and are of durable/quality construction. Read More [+]
No negative comments and believe me, if there were any, I would share them with you in an effort to help you identify areas that are in need of correction or improvement. Customer Service and Sales-A+ Engineering-I was delivered a set of prints to approve for construction in a very timely manner-A+ Quality and Delivery-A+ Price to Value-Once again A+ Read Less [-]
John Maney
Mosaic Potash
11/27/2011 -
The overall cost is excellent along with the quality.
I was very impressed on how fast and efficiently Mark Gardner put together the quote and got it sent back to me. Everything was broken down in good detail to ensure we were getting everything we needed. Delivery was fast, and complete. I would deffinatly recommend these services to anyone needing a safe way of load securement.
Don Sanders
Metispan
11/16/2011 -
We have been treated very well with SafeRack
I just want to say how great everyone at SafeRack has been to us since we started using them for our gangways.Dana Hamor, Tom Semiklose and John Edwards have been very, very helpful and always respond quickly to my calls or e-mails and I have no doubt that everyone at SafeRack is just as great as they have been to me. The purchasing of a great quality gangway is not a problem anymore. I simply place the order and everything else is taken care of.
Robert Parras
Buzzi Unicem
11/16/2011 -
Chris Hite was very responsive
We had good discussion about product attributes/benefits, prompt quote and entering of order, good commuication about changes in delivery schedule (the customers may not like delays, but prefer accurate delivery information vs. mis-leading information)- Chris communicated timing and potential manufacturing delays promptly. We received the product in 6 weeks.
Terry Watkins
Styron LLC
11/16/2011 -
SafeRack makes the best access safety systems on the market
SafeRack makes the best access safety systems on the market. All of the pivot points are equipped with bushings. The drivers really love them. The spring adjustment system works very well. The construction of the gangway is very sturdy and gives great confidence when walking on it. The gangway latch is substantial and durable, much better than others on the market. My experiences in all of these catagories has been outstanding. Every problem I've had has been dealt with promptly, and when one of my units was damaged by a truck Saferack really came through for me.
Jon Coolidge
St. Mary's Cement
11/16/2011 -
The product itself is very good and handles the job it was designed for.
Received the replacement part in 8 days after placing order. David Daniel's response was very good.
Ed Aucoin
TDC LLC
11/11/2011 -
Project delivered on schedule
Once I was connected with Linda Hardee at customer services everything went very smoothly. She was very helpful and willing to go out of her way to ensure I was taken care of. She even called me several times just to follow up to ensure I was taken care of.
Woddy Eppard
Virginia Poultry Growers
11/08/2011 -
Delivered within the 1 week which we were quoted
Linda Hardee got back to us within half an hour of our request.She is pleasant to work with, and I always talk to a real person, not like the automated phone systems.
Chris Sholten
Associated Northwest
11/07/2011 -
I wouldn't hesitate to contact SafeRack
I wouldn't hesitate to contact SafeRack again for future projects of this nature. My experience during project with sales and installation were all positive. Sales staff friendly and patient with scope questions/changes. Looking forward to putting new dock with loading arm into service.
Jerry Choate
Murphy Oil USA
11/07/2011 -
Excellent Service, price is fair
This product's quality is better than we had before. It was delivered on time, Mark Gardner worked with me along the way, everything was good from start to finish.
Jim Orlinski
Cargill Salt
11/07/2011 -
Jason Stewart is easy to work with
Jason did a good job getting me the information I needed. The product was delivered on time.
Roy White
Crum Electric
11/07/2011 -
Travis McCraine was very responsive.
The gangways were delivered in two months. This was within an acceptable window.
Chris Denton
Nestle USA
11/07/2011 -
The rack feels safe and built strong, while maintaining mobility.
Scott Hite was very responsive. Communication flowed well. SafeRack had representation on site within a matter of a day or two prior to placing the order. Questions and concerns were answered in a timely fashion.
Jody Schroeder
Hess Corporation
10/31/2011 -
Mark Gardner handled the sale well
The gangway foot lock pedal's design gave more peace of mind to the operators and will save time every time the gangways are operated. Kudos to SafeRack for taking the time to design the pedal and get it right.
George Bisanz
Conoco Phillips
10/31/2011 -
Good response from David Daniel
We just bought two tank car racks. Very impressed with them.
Gary Templeton
Graphics Packaging International
10/31/2011 -
Items arrived before due date - great service
Phyllis Sikes was very helpful and detailed - a pleasure to work with.
Mike Szlachetka
Purac America
10/28/2011 -
SafeRack's customer service is easy to work with
Very positive experience. I was kept in the loop during the intire ordering process. They got started right away. This was very helpful due to it was Thursday evening and saferack had to schedule this work to be done over the weekend so I could have my rack by middle of the following week.
Brian Newton
Norit Americas
10/17/2011 -
The entire transaction was very pleasant
The entire transaction was very pleasant. Jason Stewart was very professional and responsive. The Customer Service was outstanding, and the product arrived as ordered, on time, and with appropriate email communications. I have added this to my favorites, and will continue to do business with you. Thank you for a great experience.
Bill Ruoff
Chevron USA
10/11/2011 -
Chris Hite - Excellent as usual
Our order was delivered fast as requested.
Bob Gaffney
Seaport Canaveral Corp
10/10/2011 -
Right on time, just as we ordered,
Mark Gardner and Robbie Norris emailed and phone me throughout the process to ensure our the company got exactly what we needed. I couldnt have ask for any better service from our first quote to the delivery of the product. I will always look to SafeRack for any product that we may need.
Scott Stephens
AbiBow
10/10/2011 -
Easy to use and install
Everything was extremely positive - working with Phyllis Sikes made everything extremely easy!
Jill Lomp
Lincolnway Energy
10/10/2011 -
Stephen Todd responded to voice message within 24 hrs.
I would recommend the product. The platform and gangway serve the intended purpose of providing safe access atop delivery tankers. It provides safe access atop delivery tankers for unloading connection. The unloading platform is built narrowly to prevent drive alley encroachment. The aluminum gangway and galvanized platform will resist corrosion for long life.
Andy Shumaker
American Water Heater Company
10/04/2011 -
Product was shipped as scheduled
The SafeRack is safe, easy to put up and it took away the hassle of us designing our own system. Saved us alot of time. Phyllis answered all my questions within that day, if not within the hour! I really appreciated that, communication is key, especially when buying things online.
Lyle Kriener
Soy Basics
09/26/2011 -
Delivered in good time, about 2 weeks which was great.
Dana Harbuck is excellent, I had some questions and got a response the next day.
Colin Welch
Canexus Chemicals Canada LP
09/12/2011 -
Attention to Detail
Product was delivered slightly slow, I believe you were doing maintenance in the factory. SafeRack's attention to detail from weld quality to stickers to paint are what I like best.
Jeff Butler
Poet Biorefining
09/12/2011 -
The help was great!
Very fast and effective feedback From Dana Hamor. The swivel joint was on my doorstep within the three weeks delivery that was quoted.
Ken Pagan
Wil-Tech
08/31/2011 -
Good Service!
The delivery was fast! We received the chocks here the same day as the notice of shipping!
Mike Smith
Nordic Bearing Inc
08/24/2011 -
Great CSR's -They are very pleasant on the phone
Response was good - and products delivered within a week!
Vicki Edblom
Western Petroleum
08/22/2011 -
Any questions I had were answered promptly
THe product is simple, clean, and sturdy. I would recommend the product and consider SafeRack again should a project require a loading dock system.
Jerry Choate
Murphy Oil USA
08/22/2011 -
Quick Delivery
The products were delivered within a week! I have really enjoyed partnering with Saferack. I think it is a great company. I did not know the wide selection of products that SafeRack offered. I will continue to optimize our safety and operations with the help of their products.
Valerie Harrington
International Paper
08/20/2011 -
Strength, Safety, and Appearance
I would recommend this product - the design warrants a safe means to open tank cars. We have bought this same product in the past and are satisfied with it.
Pete Woods
Calumet Penreco
08/18/2011 -
Delivered within a week
David Daniel was very helpful and knowledgable. The product is a very good safety feature and works best for our needs.
James Gentry
Ascend Performance Materials
08/10/2011 -
Quality workmanship and good customer service
David Daniel has always treated us well here at Ash Grove. So far we have had a positive experience with SafeRack since we switched from using Carbis here at Shreveport.
Steve Nolan
Ash Grove Cement
08/10/2011 -
Scott HIte was very responsive
SafeRack was a good company to work with. I would recommend these loading arms.
Daniel Gallegos
Koch Nitrogen
08/10/2011 -
We discovered a way to keep our employees safe
We discovered a way to keep our employees safe and meet OSHA standards with an easy,moveable piece of equipment. The unit is easy to move and fits the needs of the area it was placed. Benefits of the unit: 1) provides safe access to the trailers for our employees. 2) Meets OSHA standards for fall protection 3) appears basically maintenance free. Travis McCraine was informative and responsive. All of my questions were typically answered the next day. The ordering and installation process was almost seamless. The Travis was very helpful. The installation crew was helpful and informative.
Bill Kinder
Plymouth Tube
07/30/2011 -
A very nice and sturdy product
The gangway is very easy to lift. Hardly any maintenance - it makes an asphalt loading rack look professional. I'd recommend these - I've already purchased two of the gangways in the past and am very satisfied. Your service with Greg Crawford was very helpfull. He came down to our facility and looked at what was needed and took some measurements. He initially told me it was going to take two maybe three weeks and was right on the money.
Rene Correa
Nustar
07/28/2011 -
No worries at all about this product
We like the reliability of the product. It's lightweight, easy to instal and easy to handle. Greg Crawford offered very quick response. It was delivered on the scheduled date. FYI - the wood pallet used to transport the unit could be more hefty.
Ed Garcia
Boral Material Technologies Inc
07/25/2011 -
It was delivered a lot faster than I expected!
Mark Gardner was very attentive and eager to help me. I have no negative experiences relating to Customer Service etc. Unlike other vendors that I've worked with, this experience was Pain Free & very much customer focused. The stairway was (in my opinion) better made than the one I purchased in previous years - and as a result purchased another one!
Invista
Christopher Teague
07/22/2011 -
The product was delivered on time
I would recommend this product. It is a good solution and the service is good.
Ana Amero
Pronumex
07/20/2011 -
No problems
The product works well, easy to maintain and easy to repair. Scott Hite was helpful - All of my questions were answered clearly and helped me understand what I was looking for.
Dan Hadzima
Purac America
07/19/2011 -
Received the product on time
We are happy with your service
AliRahmath
Baniyas Oil Field Supplies
07/14/2011 -
Our orders were shipped on the date that we were told. A+ for your turnaround time.
John Bast was great to work with. The quality is great and it was such an easy process to deal with Saferack i would recommend you to others and I will be pushing Saferack to our customers.
Geoff Powers
Diamond Pet Food
07/13/2011 -
Part was delivered within 2 days of order
I needed a replacement part for a gangway. Linda Hardee was wonderful to work with.
Dan Costello
TXI Cement
07/07/2011 -
Delivery much faster than expected
I expected a 8-12 week delivery - It arrived in 6 weeks! Chris Hite has been extremely patient and helpful. No surprises in the product quality. I have designed 7 unloading stations in the last three years. Results have been excellent. No complaints.
Greg Stutts
Hexcel Corporation
07/07/2011 -
Chris Hite informed us of the delivery date and was right on the money!
From the web site to sales and service the process was eay, fast, and I was able to put the product to use immediatley. In the future I will buy the pre fabricated crossovers. THey are cost effective and durable. I am very please with the product. is actually more cost effective to buy from you than it is to have them fabricated on site.
Ken Fudala
Kinder Morgan
06/30/2011 -
Travis went above and beyond to answer all of my questions
The SafeRack Grounding and Monitoring Systems offered easy installation and integration with our system. I was most impressed by the friendliness and professionalism shown by Mr.McCraine in responding to all of my questions, making me feel like a priority. The speed of delivery and all other aspects of the order were satisfactory as well.
Michelle McCune
JM Smucker Company
06/29/2011 -
It was delivered in the time frame that was promised.
I'd recommend your product. The quality looks to be very good.
Gary Worthen
Schlumberger Oilfield Services
06/28/2011 -
Interchangeable, durable, dependable
Phyllis Sikes was very responsive. I was very pleased with the knowledge and ability of your company to fulfill our needs and your quick response back with the part I needed.
Pat Ryan
Rentech Energy
06/20/2011 -
The product was delivered very quickly
These spill containment pans will help us keep our environment and rail yard clean. Mark Gardner was very informative.
Ryan Edwards
Advanced Composites Inc
06/20/2011 -
Scott HIte was very good to respond to questions/concerns.
I'm already familiar with and pleased with your fall protection equipment. The products were delivered on time. You might want to consider calling the day before ETA so we can be prepared to off-load. Sales is excellent, with knowledgable people, who are willing to take the time to determine your needs, research the equipment and select that which best serves the clients need, both budgetary and functional.
Fred Iwema
Industrial Commercial Services
06/18/2011 -
Very satisfied with the delivery time
John Bast was very responsive.
Andrew Griggel
Cargill Salt
06/06/2011 -
Phyllis was very responsive
I was very pleased with the service I received from Phyllis Sikes .She answered to my questions right away she sent the proposal very fast and she called to double check if I received it .I was very impressed ,and every time I call to inquire about a product or a proposal I will always ask for her .
Liliana Serb
Kemira Water Solutions, Inc.
06/06/2011 -
It was delivered on time
I would recommend the SafeRack MAUI for trucks - it's easy to maneuver and operate.
Jerry Crowder
Kinder Morgan
06/01/2011 -
The platform and gangway arrived much earlier than expected
The products were delivered in a timely manner. The platform and gangway arrived much earlier than expected. The building arrived on time. Pat Early was very responsive.
Byron Samonte
MeadWestvaco
06/01/2011 -
They are less costly relative to regularly fabricated platforms.
Ray Evans was extremely responsive, got the quotes I requested back to me in a timely manner. I asked for revisions to the quotes a couple times and each time received timely updated. The ErectaStep platforms are the PERFECT solution depending on the scenario. I LOVE that they are so VERSATILE...various parts availability for constructing numerous different platform arrangements.
Kristi McCall
Duke Energy Corporation
05/31/2011 -
The product was delivered within 10 days - Great!
The product is excellent. I used it before in another facility - It's easy for my employees to operate. Mark Gardner was responsive - Everything was smooth sailing, from sales and delivery. I recommend this product.
Jim Orlinski
Cargill Inc.
05/26/2011 -
We like the platform ruggedness and precision craft
Excellent Delivery -Chris Hite's response was excellent- received follow up emails with drawings - We would recommend the MAUI - it is flexible and robust.
Johnnie Pearson
Hagemeyer/Georgia Pacific
05/20/2011 -
Tremendous commitment to our company's fall protection needs-
Tremendous commitment to our company's fall protection needs - Travis McCraine's knowledge and experience contibuted exstensively to a quick resolution to our plant needs. The design of the fall protection gangways and cages not only created an improved safe access for our employees it allowed for continued efficient servicing of our customer needs with flexibility for thier equipment. Read More [+]
The presentation of various alternatives, the system measurements, the proposed drawings, the delivery, the durability of the product and the ease of installation has made this a truly professional and positive experience with SafeRack - Thanks Read Less [-]
MIke Savage
Asphalt Materials
05/18/2011 -
Well constructed and works well
Benefits of this product are less damage to hoses, less physical labor for controling hoses, less exposure to physical laborer injury. Dana Hamor was very responsive.
Bob Gaffney
Seaport Canaveral Corp
05/11/2011 -
The delivery extremely prompt and well within specified lead time
Greg Crawford was responsive. Always got him on the first call. Always got back to me when he said he would. I recommend this product. It is by far the best quality product we've used in all of the grounding units we've used on all our truck-loading skids . Nothing but positive feedback. We're extremely pleased and we'll definetly use SafeRack on the next skid.
David Sayroo
Southwestern Measurement Systems
05/11/2011 -
Receipt of approval drawings as well as the delivery is well within the quoted timeframe
Dave Young is very responsive to all of our needs. All inquiries are received in a timely manner.These products work very well for all of our applications and are well priced for the applications. Yes, I can buy similar products from other suppliers at competitive prices, but I do not get anywhare near the expertise, customer service, and prompt delivery that SafeRack provides.
Mike Amos
E.I. DuPont De Nemours & Company
05/04/2011 -
I liked the gangway design feature the most.
Construction, Design, and ease of use.
Raul Martinez
Owens Corning
05/03/2011 -
Good quality for a good price
I was very pleased with my Jason Stewart. He was very knowledgeable and helpful. I liked getting the drawings for approval prior to construction, to ensure I was getting just what I need. We like the safety protection of the fall cage, the high-visibility color, the ease of movement so that an employee doesn't have to strain to raise and lower the gangway.
Mike Lehman
Intrepid Potash Wendover, LLC
05/03/2011 -
Ray Evans was very responsive and helpful
Very positive group of people in sales and customer service.
Jim Burch
GenOn
05/03/2011 -
Great resource Saferack is my preferred supplier
The product was delivered the same day - very fast response. This quick response allows me to not carry more than one spare for 6 spaces. No hassel ordering process. Timely shipping and follow up. I would recommend your products. I have been thru this process with three of your competitors with no comparsion to match. Absolutely not negatives response on my parts> I have one rail multi position gangway and now three single space gangways any additions in the future including replacing three Carbis units will be Saferack.
Bill Strong
Arclin USA, Inc
05/03/2011 -
Very professional company
John Bast followed up and answered all of my questions.The SafeRack personal are very knowledgeable of their many product lines.I would and will recommend SafeRack, everyone was very professional.
Larry Eshelman
Shell Oil
04/21/2011 -
The SafeRack platform was delivered in just a few weeks
This assembly instructions were very simple and detailed and just 2 steel erectors did this in just a couple of hours. start to finish. Quality is much better than expected, hoisting the ladder is easy and simple.
Lee Reynolds
SI Group
04/19/2011 -
Extremely fast delivery, met or beat all schedules!
We would absolutely recommend SafeRack. Great company to work with, and very adaptable. We like both the ease of use of the gangways and Scott Hite's experience and assistance in our project. We are building a state of the art railcar loading facility in some pretty harsh conditions. Mistakes and errors can really slow or stop our progress. SafeRack took away that concern by providing us with a quality product, that we didn't need to worry about following the manufacturing path. Delivered when and what they promised. Read More [+]
We see a long relationship with SafeRack. They have helped us through some difficult design decisions and took the load on themselves. This freed us up to deal with other non-related design aspects. We had some shipping damage issues, that we worked through with SafeRack. Both companies have taken steps to keep from happening in the future. Fantastic product with Superb workmanship. Read Less [-]
Kris Meredith
Strobel Starostka Construction
04/15/2011 -
The product was delivered very fast
Sales was very responsive - we are very pleased
Corey Feltis
Howard Feltis
04/15/2011 -
Durability, Superior Construction, and cost
I was very impressed with the turn around time on the order, allowing me to get my project done on time and on schedule will definitely bring me back as a loyal customer The only obstacle would have been delay in shipment or an outrageous price. Both of which I was totally satisfied!
Ed Bruner
Holly Factory
04/13/2011 -
From the time I gave them a purchase order until I recived my unit was 29 days. Outstanding!!
Phillis Sikes in Customer Service is a GREAT person and a treat to work with.also we have had our first unit about 5 years and love it!! Scott Hite is a very nice man and knows his product!
Rex Rimmer
Quad County Corn Processors
04/12/2011 -
The promised delivery dates made the difference.
SafeRack is a good company with a capable staff. You make a good product and your people are very knowledgeable about your product and its capabilities. John Bast always responded to any request that I had- and the delivery schedule was crucial- the promised delivery dates made the difference. Read More [+]
The quality of the design and construction was what we like most. I would absolutely recommend your product. We have bought product from your main competitor and we are much more pleased with the Safe Rack experience. Read Less [-]
Forrest Hunter
Alon Bakersfield
04/12/2011 -
Why we didn't purchase the product sooner!!!
David Daniel was an excellent rep. He checked in with me periodically on status of the project. He was "extremely" patient with our process. He was "never" pushy.. Responded quickly on our requests to furnish additional information or clarified any questions we had.... Service has been excellent.... Also, delivery was quicker than anticipated. Well within the 3 week time frame....Received a call to anticipate delivery, truck driver didn't "just show up" We could plan for the off loading in a timely manner. Great communication!!! Last, installation was NOT complicated..ready to use in a few hours after foundation is completed.
Randall Landry
Newpark Environmental Services
04/01/2011 -
It was delivered at a prompt time. I was very satisfied.
I was completely impressed with the entire service and quality that your company gave me during my dilemma. I would recommend this product to other production plants within the company and fellow colleagues.
Vernon Ankersen
Mississippi Lime
04/01/2011 -
Product was delivered in a timely manner
Very good customer service!
Tracy Kirkwood
KMCO
03/31/2011 -
The entire experience was positive.
David Daniel was very responsive. The railcar loading gangway was delivered ahead of schedule- within 2 weeks of the order.
Chris Champagne
BASF Corporation
03/30/2011 -
Phyllis Sikes was great to work with on this project!
The G4 gangway is a very nice unit, very easy to use. Delivery time was as expected. Easy to setup, easy to train on, great customer service. Overall a good value and good quality.
Chad Niles
Kemin Agrifoods North America, Inc.
03/30/2011 -
It worked better than the one we had before.
After getting Saferack involved in trying to find a ladder for our purpose they did all the foot work in finding someone to build the ladder for us. We had several phone follow up calls from saferack after they found out what we needed until they found someone to build the ladder for us. We tried to get the original vendor to make the ladder for us and they said they could not. Saferack said give us a chance to find someone to build it and they did. And we really appreciate what Mark and Tom did on finding a ladder for us.
Floyd Billings
Lucite International
03/23/2011 -
The price was very competitve and the device matched up very well to our needs.
Dana Hamor identified that the our rail was just a few fractions of an inch off and suggested that we pruchase shims so taht the product would fit properly when it arrived at our site instead of going through trial and error to get it right. Overall my experience was very satisfactory. Ordering was easy and the sales department offered just the right amount of assistance to make sure that our purchase and installation yielded the results we were after with out being overly intrusive.
Jonathan HIghtower
BASF
03/23/2011 -
The product was delivered just as promised - quickly
Good communications and fast responses -
Luke Keller
Simplot
03/18/2011 -
Lightning delivery! Much sooner than expected
Mark Gardner answered all my questions & help insure I ordered exactly what I needed & nothing more! Thanks for your attention to detail and makeing this purchase productive and easy. We are in the process of install, but feel we received an excellent product offered at a great price. I look forward to doing business with you in the future.
Paul Barragan, Terminal Manager
JD Streett and Company
03/03/2011 -
Simple operation and quality of manufacturing
The Dry Lock valve is well made - fit is very good and simple to operate
Phillip Wendel
Archer Daniel Midland
03/03/2011 -
The product was delivered in an extremely timely manner, much faster than I had anticipated.
I found to what extent SafeRack was willing go to in order get our business & start a relationship. Very happy with the experience. What I like most about the product the workmanship. But this was an aspect I was already familiar with from a past relationship with SafeRack. Your product looks as good as it performs.
Peter O'Neill
Inolex Chemical
03/01/2011 -
The product was delivered in about 5 days.
Customer service, sales, engineering of the product and the quality was great. Delivery was good time wise and price was less than the other gate openers I priced. I would recommend this product because it makes opening the hopper car gate safe.
Steven Steinmetz
Dyno Nobel
02/22/2011 -
The product was delivered in 10 days. Much faster than the 2 to 3 weeks promised
Chris Hite was extremely responsive. He did an excellent job making sure that the gangway requested would meet our needs. We've found a new supplier and sales force that is willing and able to ensure our needs are met. I'm very pleased with the product and more importantly the service.
Matt Pietrzykowski
SNF Flocryl
02/15/2011 -
Keep up the good work, SafeRack
We comply with fall protection requirements. It keeps our guys safe. While these systems are expensive, the benefit outweighs the initial cost. Customer service was great - I had the drawings and assembly instructions a week before the rack arrived. Ray Evans was extremely helpful. Keep up the good work, SafeRack
Craig Pataky
Westway Terminals
02/11/2011 -
I did get the best service with fast response to my questions
The product seems to be good and rugged quality. We hope that it will have low maintenance cost, and no problems. It was delivered within the time frame set when the order was confirmed.
Thomas Holmsen
Cytec
02/09/2011 -
We are not first time customers
We like the product and have had very few problems with regards to maintenance. The platforms and gangways look better than the competitors product. The coating is very thick and we have not seen any rusting even on our older installation Charles MacEachern has a great way of dealing with customers -his communication skills are very good , he is there for the customer when needed .
Len Trevena
Bayer Crop Science
02/09/2011 -
Linda took my order and was very helpful
Very quick transaction! THe product was delivered in the time given when ordered.
Sherman Richards
Louisville Gas & Electric
02/08/2011 -
Heather was extremely courteous and professional.
I work in an extremely fast paced enviornment so naturally this is a plus for me. I was impressed as soon as I spoke to Heather. I was treated with respect and professionalism. I was happy with all the answers to my many questions and when we tried the product out I found all of your answers to be true. The price was not bad either but if you think about it price is not even an issue when you are talking about the safety of your crew anyway however, for the money I found this product to be all that we needed it to be.
Merri Quarles
Tyson Food
02/08/2011 -
Travis usually got back to me within a day if he didn't answer his phone.
I like the stamped steps as opposed to welded steps. The gangway latch is significantly more robust than the competition The pivot points on the gangway have bushings, this is where we've seen the majority of our issues.
Jon Coolidge
St. Mary's Cement
02/08/2011 -
Travis was absolutely tops!
He was very prompt with all of the information we needed. Your whole operation appears to be service oriented and prompt. We like the quality. It appears to be very professional looking. It compliments our own operation and equipment. We were pleasantly surprised with the quality and better than expected delivery. Your prices are sure not cheap, however your service, quality, response time and delivery are excellent.
Ross McEachran
VIP Inc.
02/08/2011 -
It was very easy to deal with SafeRack
We liked SafeRack's willingness to work through the many obstacles we encountered during our design process. Scott HIte has always been extremely responsive. Great clean design, great operation and great salesman to deal with.
Kris Meredith
Strobel Starostka Construction
02/05/2011 -
The product was very functional, easy to operate, and made a lot of operators happy
Kenny Rogers was very responsive. I was very happy with the attention he gave to our order SafeRack has a response crew of people working for them. Customer service was very accommodating. Sales were very professional, accommodating, quick to respond and knowledgeable of their product. Engineering were quick to respond to any changes we requested. Product quality I would say is second to none. We are very happy with the operation of the equipment. The lightweight design was the most attractive feature for us. The delivery of the majority of the order was either on time or delivered early. The product is very functional and easy to operate, these are the features that were most appealing to operations.
Ralph Halligan
Invista
02/01/2011 -
Rangeley's response was great!
Good quality, reliable, good customer service.
Paul Ambrose
Wagner Fluid Systems
01/27/2011 -
Chris Hite was very responsive.
The SafeRack Maui portable platform is an alternative to high cost powered equipment for sampling of tank trucks. Chris Hite was very responsive. When it was identified that the order got lost, he made sure to make other arrangements to have the unit delivered.
Bob Gaffney
Seaport Canaveral
01/19/2011 -
Good quality product on time and on budget
Good quality product that is structuraly sound that was priced right and built in a timely manner.
Jesman Devia
Oil Tanking
01/18/2011 -
The order was delivered within one week, very prompt
I made the right choice in buying from saferack was delivered within one week, very prompt.
James Stewart
Crop Protection Services
01/12/2011 -
Travis was awesome. He was very attentive. He was quick to get a quote and quick to get a timeline.
Travis was awesome. He was very attentive. He was quick to get a quote and quick to get a timeline. The Maui Ladder was shipped much sooner than anticipated after the order was placed, which was a pleasent surprise! The fact that they were able to get us something so quickly make it an easy decision!
Rebecca Hileman
Cargill Inc.
01/12/2011 -
Greg Crawford was very responsive and good to work with.
We like the turnkey design. The installation by SafeRack was fantastic. They did a great job and were very safe. Our technicians were very satisfied with their work. Greg Crawford was very responsive and good to work with.
Brandon Grimm
Clariant Corporation
01/06/2011 -
SafeRack is extremely customer focused. This is refreshing.
Pat Early was extremely responsive and made sure that I was satisfied with the proposal. He knew the product line extremely well and could answer on the fly any question about what he represents. Read More [+]
Lastly, he presented to the MWV employees information about the platform. This went very well and I got buy in on new equipment. And it delivered surprisingly quickly. I was told that it would be a January 2011 delivery and I would miss out on the 2010 closing. However, the new platform was delivered the last week of December 2010. SafeRack is extremely customer focused. This is refreshing. Read Less [-]
Byron Samonte
Mead Westvaco
01/05/2011 -
Phyllis Sikes was right on it!
I would recommend this product because it prevents overfilling rail cars. Our salesperson was right on it! The product was delivered within 3 weeks as stated on the order acknowledgement.We were able to resume loading railcars at our facility.
Jessica Bursell
Corn Plus Ethanol
01/04/2011 -
The follow up on the order and quick delivery helped get me out of a jam! Thanks
I like the railcar mover because it was not some little tool to work with, the size of the handle and the head make it easy to move cars. Follow up on the order and quick delivery helped get me out of a jam! Thanks
Operations Manager
Coal Facility in West Virginia
01/04/2011 -
The response from Kenny was very good
Customer service was very good. The response from Kenny Rogers was very good. I am a resaler, and i can probably get it cheaper for resale, but i needed them as soon as possible. Your response was better. Thanks
Joseph Damore
J and J Industrial Supply
01/03/2011 -
Scott Hite was very responsive
Scott Hite was very responsive. The product looks great.
Jeff Rhude
Milk Specialties
12/19/2010 -
Much easier than I imagined
The product was delivered the day that I got the shipping email- and it was shipped promptly. Excellent follow up! Kenny Rogers called up to triple check that I understood what I was ordering. Much easier than I imagined it would be.
Edward Flynn
Flynn Petroleum
12/17/2010 -
My product was shipped the same day the PO was approved!
The entire process went well. Chris Hite had a quote to me within 30 minutes of consultation.The product was available and the purchase was complete and in route the same day. My product was shipped the same day the PO was approved! Operators await the installation and will breath a sigh of relief knowing that they are truly grounded when unloading potentially hazardous cargo.
Charles Branch
International Paper
12/17/2010 -
Always a quick response to any questions and concerns.
I appreciated the quick response by the Jason Stuart in evaluating the project and providing the necessary information for us to select the best product for our application. The product was delivered as promised, per the limited time frame. It will provide the necessary level of protection needed with maintenance free construction. The price was competitive with other providers.
Project Engineer
Large Refinery in New Mexico
12/16/2010 -
Good looking equipment with a responsive and reliable organization to back it up.
The Christmas video was cool. My experiences with the entire organization has been positive.Chris Hite is great to work with and provides excellent timely response. Good looking equipment with a responsive and reliable organization to back it up.
Marty Dickey
Buckeye
12/09/2010 -
The product was delivered ahead of schedule and it was a very aggressive schedule.
Our salesman(Chris) was extremely responsive. He kept up up to date on the manufacturing and delivery schedule and also delivered all of the documents in a timely manner. All of our experiences were positive. The sales and service aspect were very good and the installation was exceptional. The price was very competitive. The product was delivered ahead of schedule and it was a very aggressive schedule. We were very pleased with the entire process from the purchasing through the installation by your installers (Richard and Gunny). The installers were very professional and helpful. Read More [+]
The one potential obstacle was meeting our agressive delivery requirements. That turned out to be no issue. The single most important benefit for us is the increased safety in doing our job. Read Less [-]
Steve West
GNS Technologies
12/08/2010 -
I would recommend this to other plants that have to deal with railcars.
There was no negative experience about any of the service I experienced from any of of the departments that I dealt with while ordering this piece of equipment.Yes. I would recommend this to other plants that have to deal with railcars.
Joe Jenko
Ashland
12/08/2010 -
Very responsive, answered all my questions immediately.
John Bast was very responsive, answered all my questions immediately. Engineering department had a tough time describing what they needed, once we worked through that issue everything went smooth.
Aj Steeber
Martinez and Turek, Inc.
12/08/2010 -
The product was delivered ahead of schedule as are most of the orders I place with SafeRack.
With SafeRack, I look forward to placing orders with them because I know everything will be handled from when I order the product until I unload it off the delivery truck. I also know that if there is a problem, it will be handled quickly and professionally and they will stay in contact with me throughout the entire order and check up periodically to make sure everything is going OK The product was delivered ahead of schedule as are most of the orders I place with SafeRack. Read More [+]
The ease of installation is the best feature of the gangway.The construction, ease of use, and high visibility color scheme all make this a well rounded product. Read Less [-]
Robert Parras
Buzzi Unicem USA
12/06/2010 -
The equipment we have purchased has proven to be of high quality and built to satisfy the needs of the company.
The handrail system was delivered within the stated lead time. No issues with receiving materials and good communication was given on its delivery. I would recommend purchasing fall protection equipment from SafeRack. Read More [+]
My past experience with SafeRack has always been met with professional and knowledgable sales staff. The equipment we have purchased has proven to be of high quality and built to satisfy the needs of the company. Read Less [-]
Darius Tyler
Hexion Specialty Chemicals
12/06/2010 -
Speed in our loading operations
Scott Hite was very responsive, the seal plate is fairly complex with many details to work through. I liked that SafeRack is willing to "create" client specific designs. Benefits include speed in our loading operations
Matt Hall
EOG
12/06/2010 -
Your company should be a model for others to follow.
With this being my first ever order from SafeRack, I can truly state that all departments that I dealt with to receive this product was friendly, courteous, and eager to assist so that my objective would be a complete success. Read More [+]
The price of the unit I purchased was leaning to the high side of my willingness to pay for such a product but once I received the product, it made sense to me that the price of the unit was definitely shown in the details of workmanship and construction materials used. Very strong consideration for future purchases of safety racks from your company has been solidified with me. Very high quality of product from that of a competitor that I currently use within my operational area. Your company should be a model for others to follow. The quality of unit was just as stated to me by others, the product inturn speaks for itself. Read Less [-]
Keith Douglas
Cemex
12/03/2010 -
That is why we keep going back to him and your company
Ray Evans called me back in less than an hour on the first call and on the next couple of calls less than 10 minutes. The replacement gangway and safety cage was delivered on time. This was the third purchase from SafeRack. Read More [+]
Our salesman, Ray Evans, gave us several ways to go so that we could stop the damge the truck drivers were causing to this piece of equipment. He has always helped us int he past, and so far no one has damaged it. He said he would drive up if we needed more help or other ways of installing. That is why we keep going back yo him and your company. Read Less [-]
Project Engineer
Chemical Plant in North Carolina
12/03/2010 -
It was a step up from what we had
Travis was very responsive and the product was delivered very quick. The product works well, it was a step up from what we had.
Chris Denton
Nestle
12/03/2010 -
Chris is always very responsive and more than willing to do anything necessary to satisfy our needs
Everything was great in all our relations with SafeRack. Thank you all very much! Chris is always very responsive and more than willing to do anything necessary to satisfy our needs. The mobile rack, self supporting is what we like most about the product. The construction and the craftmanship in which the equipment is made is impressive.
Product Engineer
Chemical Plant, South Georgia Area
12/03/2010 -
Your Product was shipped amazingly fast.
Your product was shipped amazingly fast. I placed the order and had it in a week. Chris Hite was very responsive. He was on the road and had his inside person help with the arrangements as soon as the PO was issued. Excellent customer service and delivery time!
Roger Chubin
International Fragrances and Flavors
12/03/2010 -
The product was delivered as advertised
Rob, The loading rack has already been installed....great product ! I enjoyed working with Travis & Heather, specifically their follow up. I would consider him very responsive (and) the product was delivered as advertised.
Steven Gerbasi, President
Cleveland Industrial Group
12/03/2010 -
The order went very well
The benefits of your product are that it complies with fall legislation and quick delivery. It provided safe access for rail cars. All departments were responsive and answered any questions quickly and effectively. Charles MacEachern is very good at answering and returning calls - The order went very well.
Daryl Lucyshen
Brenntag
12/01/2010 -
The field reviewed the product and really liked it.
I had no issues on this purchase. I got the information I needed to make my decision, it met all of our requirements. field reviewed the product and really liked it. You are a quality vendor, the product is exactly what we needed, and we like the responsivness of sales. .
Thomas Hopkins
NuStar Logistics
11/19/2010 -
David was good and we were a fairly demanding customer during this process.
Very Responsive. David Daniel was good and we were a fairly demanding customer during this process. Customer service was good - the first one was damaged in route and Saferack reacted quickly to get us another one. The gangway was pre adjusted and ready to go.
Jake Simon
Ash Grove Cement Company
11/19/2010 -
Good product! and a good company to go along with it.
Everyone is very friendly and professional with me. I received updates on when the unit will ship from Customer Service and they work with us on what carriers we want them to ship it with. Safety for the truck drivers using the gangways is important. They are easy to operate for all types of people. Springs are very easy to adjust. Foot lock lever seems to work well. Read More [+]
I would recommend your product because it has been a good product for us and I really think that the customer service that goes along with a great product cannot be beaten. Good product! and a good company to go along with it. Read Less [-]
Owen Upchurch
Ash Grove Cement Company
11/15/2010 -
As always, quick, safe delivery
Kenny is always quick and polite- deliveries fast and accurate - equipment of high quality. Kenny answered my request immediately. As always, quick, safe delivery.
Dorian Marian
The International Group
11/15/2010 -
Benefits of the product? Safety, safety, and safety
Your company is very organized and value of your customers is VERY important. Your salesman, Kenny Rogers, was responsive with continual updates supplied as to the status of the order. The benefits to this product are Safety, safety, and safety !
Joseph Rowny
S.I Group
11/10/2010 -
'SafeRack is an extremely responsive company who delivers on the promises'
Price was competitive. Product was easy to install and required no re-work on our part for installation. Equipment was easy to operate and maintain. I would recommend the product based on your team's technical ability, pricing, robust designs, and meeting your delivery dates. Read More [+]
SafeRack is an extremely responsive company who delivers on the promises . I worked with David Daniel on this project. He was extremely responsive and delivered on cost, schedule, product quality. pricing was great. I had no issue getting in touch with him. He made himself available on his day off as well. I had no surprises which as project manager are critical to successfully delivering projects. Read Less [-]
Project Engineer
Large Refinery in Louisiana
11/08/2010 -
'Very responsive'
I WAS VERY PLEASED WITH THE PERSON I DEAL OVER THE PHONE PHYLLIS SIKES.SHE WAS VERY HELPFUL AND ON TIME WITH ALL THE QUESTIONS AND INFORMATION THAT I REQUIRED .I WAS VERY PLEASED.IN THE FUTURE WHEN I WILL NEED MORE PARTS THIS IS THE PERSON THAT I WOULD ASK FOR . THANK YOU FOR A GREAT SERVICE. VERY RESPONSIVE .
Liliana Serb
Kemira Water Solutions
11/03/2010 -
'Very helpful in the order process'
Benefits we found with the product was that they were convenient , Safer for employee's back and easier to find. Very helpful in the order process. Sales was very helpful in tracking down the right product that I needed - Thank you!
Ray Castro
Pabco Roofing Products
11/03/2010 -
Thank you for a great product and exceptional service
I wanted to drop you a line in regards to a new railcar access structure Croda purchased from Saferack. In my 25 years as a chemical engineer I have purchased numerous racks and fall protection equipment from a number of suppliers. By far, with no exception, have I ever dealt with a more professional customer oriented company than yours. Read More [+]
Ray Evans and Charles Phillips spent much time convincing me to purchase(both equipment and installation) from Saferack. Unlike most sales people, they did not forget about me after winning the order. They, as well as your design team,endured several revisions driven by me and in the end we came up with a great design. Linda Hardee has been the most responsive customer service person I have ever worked with. She has worked very hard to provide me everything I have needed. Whenever I needed data, drawings, schedules, contractor approvals, insurances, permits, etc - a reply from her was always very prompt. Last, but not least, I need to praise the installation team. I was a little concerned when only two old guys, Richard Hester and David Gunny Smith showed up on site to install this big structure. These two gentlemen methodically erected this structure, efficiently, safely, and in 90 degree weather to boot. In my 25 years of construction, I have never seen more knowledgable, trained, properly documented, and safety conscious personnel than Richard and Gunny. With the folks you have on board I have no doubt your company has a bright future. If I am in a position to make future purchases in this industry, I know who I am going to call. Thank you for a great product and exceptional service. Read Less [-]
Bob Cooney
Croda
10/28/2010 -
'He also visited after installation and performed a short training class for our production crew'
Before installation of the SafeRack SAS Gangway, plant personnel were required to climb the sides of railcars for hopper inspections. Timely responses from Safe Rack, and a willingness to visit the site to assess the application indicated a better level of service with Safe Rack, than with competitors. [SafeRack sales representative] Mark Gardner visited our plant within days of my initial contact via the SafeRack website. He also visited after installation and performed a short training class for our production crew. Read More [+]
The product was delivered on time, as promised. The quality of construction was better than expected. Adjustable gangway was fully assembled, and access platform fit together with no required modifications. The SAS gangway and access platform were built of heavy gauge materials that will better withstand our corrosive industrial environment. Contractor labor costs were kept to a minimum for this installation. Exposure to potential safety incidents has been greatly reduced. A totally positive experience. Sales, Engineering, and Quality departments worked well together to deliver a superior product on-time, and at a good price. Read Less [-]
Chris Carlise
Arch Chemicals
10/26/2010
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