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5 5You guys did a great job!Provided what you said you would. Revised your design based on our requests. Also provided great support when we hit the gangway with our crane.5 5Second to none when it comes to quality.By Samuel Massenburg from Avery Dennison on 1/20/23These products and systems are second to none when it comes to quality, ease of construction and functionality.These products and systems are second to none when it comes to quality, ease of construction and functionality.
Close5 5Great service from our inside sales rep.By Chase Wright from Superior Silica on 1/20/23Knowledgeable service team. Quick responses.5 5Extremely satisfied with SafeRack!By Bill Fritz from TC Energy on 1/18/23Joe Free from SafeRack always worked with me and understood and provided the products that we needed. Excellent service!Joe Free from SafeRack always worked with me and understood and provided the products that we needed. Excellent service!
5 5Good communication and fast response!By James Morgan from Corteva on 10/17/225 5Expert help in the ordering process!By Donald Martin from CW Bearing on 10/7/22Excellent customer service to expedite my order. Thanks!!!Excellent customer service to expedite my order. Thanks!!!
Close5 5Customer service from Patrick was excellent!By Samuel Massenburg from Avery Dennison on 8/29/22He brought the truck with the mock-ups of the products twice so people in the plant could see the product we had spec'd out. Patrick made sure that we would…
Read MoreHe brought the truck with the mock-ups of the products twice so people in the plant could see the product we had spec’d out. Patrick made sure that we would be satisfied with the platform, by laying it out on the floor in chalk and taking precise measurements. We ended up with several modifications to enhance the end product. We are pleased with the system and Patrick’s attention to detail!
Close5 5Metal GangwaysBy Justin Blackwood from Cemex on 8/26/22The rep was very helpful with finding the correct parts and any questions I had for replacing it.The rep was very helpful with finding the correct parts and any questions I had for replacing it.
Close5 5Rolling StairsBy Richard Ray from Shining Ray Global on 8/26/22The quality of the brands met our customer's satisfaction.The quality of the brands met our customer’s satisfaction.
Close5 5We are very satisfied with SafeRackBy Robert Woods from California Steel, Inc on 8/11/22We have received excellent service and products from SafeRack.We have received excellent service and products from SafeRack.
Close5 5Very satisfied with our gangway systemBy Rod Hansen from Bridge Source on 7/11/225 5Extremely satisfied with our YellowGateBy Bong Soo Kim from BMD International Corp on 7/11/225 5Great customer service and delivery.By Alan Gulash from Veolia American on 6/25/225 5We love the products and that’s why we keep coming back for more!By Mike Tucker from Dyno Nobel, Inc. on 5/17/22The products speak for themselves in safety, engineering, and ease of use.The products speak for themselves in safety, engineering, and ease of use.
Close5 5We are very happy with SafeRack!By Bill Lewis from Nutrien Ag Solutions on 5/16/225 5Extremely Satisfied with SafeRackBy Chris Davidson from Irving Oil on 5/16/22The material & info you send is easy to read & understand, any questions are answered promptly & your products are easy to install & well made.The material & info you send is easy to read & understand, any questions are answered promptly & your products are easy to install & well made.
Close5 5SafeRack representatives were very professional and helpful with my staff.By Tom Osborne from Hensel Phelps Construction on 5/16/22The product is versatile and can be erected, dismantled, and modified fairly quickly.The product is versatile and can be erected, dismantled, and modified fairly quickly.
Close5 5You know how to provide excellent Customer Service!By Kathleen O'Loughlin from Handling Specialty on 5/11/22From acknowledging receipt of my PO to advising me of the shipping details. I was given everything I needed.From acknowledging receipt of my PO to advising me of the shipping details. I was given everything I needed.
Close5 5Extremely SatisfiedBy Jill Luciano from Lansirlart Studios LLC on 5/4/22Great service on the phone. Very accommodating. Thank youCloseGreat service on the phone. Very accommodating.Thank you5 5Quote was fast and the drawings of the production were great!By Dick Balas from John Anderson Construction on 5/2/22The sales rep. was awesome. He answered all my questions in a very timely manner.The sales rep. was awesome. He answered all my questions in a very timely manner.
Close5 5Everything worked smoothly!By Manpreet Banwait from CIG Logistics on 5/2/22If we had any questions all safe rack team members were readily available.If we had any questions all safe rack team members were readily available.
Close5 5Jason was a pleasure to work with!By Christina from Morice on 5/2/22Jason provided me with quotes very quickly and responded to any questions or concerns. I feel we have a good working relationship.Jason provided me with quotes very quickly and responded to any questions or concerns. I feel we have a good working relationship.
Close5 5Extremely SatisfiedBy Thomas Leung from NYCDOT/ Bridges on 4/21/22I had great service from Tony Dublino and your engineering support service!I had great service from Tony Dublino and your engineering support service!
Close5 5Extremely SatisfiedBy Adam Copeland from Hess Export and Logistics on 4/21/22Ease of use. Ease of ordering, fast response time, questions and inquiries answered promptly, Just an overall satisfied customer. Other companies could learn A LOT from youEase of use. Ease of ordering, fast response time, questions and inquiries answered promptly, Just an overall satisfied customer. Other companies could learn A LOT from you
Close5 5Extremely SatisfiedBy Justin Baublits from B & Industrial on 4/21/22Aaron was very easy to work with. He made multiple adjustments to fit the needs of my project.Aaron was very easy to work with. He made multiple adjustments to fit the needs of my project.
Close5 5Extremely SatisfiedBy Teri Paetsch from Sherwin Williams on 4/20/22Very knowledgeable of the options and requirementsCloseVery knowledgeable of the options and requirements5 5Extremely SatisfiedBy Tracy Weir from Blue Apron on 4/20/22Mr. Rose is the type of professional sales rep that you want to work with. He is quick to reply with any questions or needs. He's very knowledgeable about the…
Read MoreCloseMr. Rose is the type of professional sales rep that you want to work with. He is quick to reply with any questions or needs. He’s very knowledgeable about the products that he can supply us with. He checks in regularly and is a pleasure to meet or chat on the phone with.5 5SatisfiedBy Krishna Hartono from P.T. Wijaya Pura on 4/20/22All the response from the sales team is fast and informative, however, the only downside was that we had an expediting/forwarding problem from the US, and it took a long…
Read MoreCloseAll the response from the sales team is fast and informative, however, the only downside was that we had an expediting/forwarding problem from the US, and it took a long time to ship the goods from SC. Perhaps SafeRack can provide and anticipate forwarding agents from Charleston, SC in the future.5 5Extremely SatisfiedBy Adam Allen from Dolese Bros Co on 4/20/22SafeRack has always been there for us. For replacing a unit or just for information, they have been great to work with.CloseSafeRack has always been there for us. For replacing a unit or just for information, they have been great to work with.5 5Extremely SatisfiedBy Kelly Quinn from Bunge Oils on 4/20/22We really like the product. It serves us well.We really like the product. It serves us well.
Close5 5Extremely SatisfiedBy James Anderle from Muldoon Minerals Inc on 4/20/225 5Extremely SatisfiedBy Terrence Bybee from Solvay on 4/20/225 5Extremely SatisfiedBy Rusty Allison from J C Stanford on 4/20/22Sales Rep is very friendly and knowledgeable. We get the right materials every time. Treats us like family and not just another "number"Sales Rep is very friendly and knowledgeable. We get the right materials every time. Treats us like family and not just another “number”
Close5 5Aaron Rockewell has been helpful and professional as he helped me look for the right stairs we were in need ofBy Duain Fackrell from Group 14 Technologies on 4/20/22We received what ordered and the installation was seamless.We received what ordered and the installation was seamless.
Close5 5Extremely SatisfiedBy Macio Shankle from Dradura on 4/20/22Very well built, easy assembly, exactly what we needed, and great assistance in determining our needs.Very well built, easy assembly, exactly what we needed, and great assistance in determining our needs.
Close5 5Positive experience all the way around and we love our gateBy Deborah Raney from Perry County Health Department on 4/19/22Ease of communication, rapid response, friendly and professional service.Ease of communication, rapid response, friendly and professional service.
Close5 5Bryce was aware of the immediacy of this project and did everything he could to help us expedite the work.By Andrew Pousson from Haskell on 4/19/22SafeRack worked with us to meet our tight schedule. The main reason for knocking a star off is that our system required several modifications to address issues that seemed to…
Read MoreSafeRack worked with us to meet our tight schedule. The main reason for knocking a star off is that our system required several modifications to address issues that seemed to be known to Saferack, and resolving these issues and punch list items took a long time and were costly.
Close5 5Metal Work PlatformBy Bernie Kordelski from Total Energies on 1/19/22We just finished installing two Erect-A-Step platforms in our new storage tank containment area, and they look GREAT! If you need help with any stairs, ladders, work platforms, or any…
Read MoreWe just finished installing two Erect-A-Step platforms in our new storage tank containment area, and they look GREAT! If you need help with any stairs, ladders, work platforms, or any systems to help you load your products safely, Saferack has a solution. Give them a call and they can help you too! Thanks, Tony D. and Saferack!
Close5 5Very reliable customer service!By Joe Sweat from JC Stanford on 1/10/225 5Very Satisfied CustomerBy Angela Marinkovic from Nufarm Americas Inc on 10/31/21The products are great and solve challenging issues.The products are great and solve challenging issues.
Close5Quality products that also Appear to be quality products.By Wendell Withrow from Mosier Fluid Power on 10/4/21If you drive into a yard or facility with SafeRack products, it’s almost immediately evident that the company cares. The products stand out.If you drive into a yard or facility with SafeRack products, it’s almost immediately evident that the company cares. The products stand out.
Close5 5I’ve never had such an excellent support from a supplier!By Frank Van Den Adel from Nedelko on 10/4/21Wow, it's exactly the way how you deserve to get the business.Wow, it’s exactly the way how you deserve to get the business.
Close5 5Will definitely use SafeRack again!By Michael from Jamieson on 10/2/21Great quality and support after the sale, we haven't been doing business very long but this company made a great first impression.Great quality and support after the sale, we haven’t been doing business very long but this company made a great first impression.
Close5 5Great products and great customer service!By Josh Crisafulli from Kinley Construction Group on 10/2/215 5A great experience with SafeRackBy Kent Johnson from Gray Construction on 10/2/21Simple and easy quoting process, understanding of needs/requirements for the project.Simple and easy quoting process, understanding of needs/requirements for the project.
Close5 5Amazing service!By Jeff Kubiak from Nutrien Ag Solutions on 10/2/21Robust and quality equipment, better customer service than the other fall protection specialists.Robust and quality equipment, better customer service than the other fall protection specialists.
Close5 5Very satisfied with our SafeRack productBy Ryan Thomas from Marathon Petroleum on 10/2/21Have several products of theirs. They are of great quality.Have several products of theirs. They are of great quality.
Close5 5Great Products!By Raymond Yang from continental.net.cn on 9/6/21Good products, good presentation, and good sales.Good products, good presentation, and good sales.
Close5 5Extremely satisfied with SafeRackBy Arlyn Rice from Thermal Mechanical on 8/3/21We are extremely satisfied with our SafeRack product!We are extremely satisfied with our SafeRack product!
Close5 5Very SatisfiedBy Dale Porter from Veolia American on 7/22/21They are always on their game with helping with our everyday needs.They are always on their game with helping with our everyday needs.
Close5 5A much safer system for our needsBy Robert Cloud from Southern Iconics Inc. on 7/22/21This system is much safer better than having an overhead cable and safety harness.This system is much safer better than having an overhead cable and safety harness.
Close5 5Elliot took excellent care of us…By James Michel from Los Alamos National Laboratory on 7/22/21Nathan Elliot took excellent care of us. He listened to our needs and met them.Nathan Elliot took excellent care of us. He listened to our needs and met them.
Close5 5Extremely SatisfiedBy Sean Bent from Kinder Morgan on 7/22/21We are extremely satisfied with our SafeRack experience.We are extremely satisfied with our SafeRack experience.
Close5 5The products are good!By Annika Rohman from euromekanik on 7/22/21Nice people to work with and as far as I know, the products are good.Nice people to work with and as far as I know, the products are good.
Close5 5Great experience with SafeRack!By Heather McLeish from Well Service and Supply on 7/7/21Quick responses and detailed explanations. Very helpful and professional.Quick responses and detailed explanations. Very helpful and professional.
Close5 5Excellent customer serviceBy Jason Dunn from Sperling Industries on 7/7/21Easy to use, easy to install. Excellent customer service.Easy to use, easy to install. Excellent customer service.
Close5 5Great products!By Ken Mangham from Triplex Inc. on 7/7/215 5Great quality product.By Duain Fackrell from Group 14 on 7/7/21Good service, quality product.Good service, quality product.
Close4 5We are very satisfied with SafeRack!By Jeremy Woolman from Spark Grills on 7/7/21The freight carrier had lost some of the components, the Saferack team was very quick to resend the missing parts and get us going.The freight carrier had lost some of the components, the Saferack team was very quick to resend the missing parts and get us going.
Close5 5We love our ErectaStep product!By Brian Rose from on 7/7/21Very knowledgeable and willing to assist in any manner to complete my order. Would recommend SafeRack to anyone.Very knowledgeable and willing to assist in any manner to complete my order. Would recommend SafeRack to anyone.
Close5 5Track PansBy Bill Whitner from C & S Rail Services on 7/7/21Your team was very helpful in assisting us with the product that we were inquiring about. The order process was easy and efficient.Your team was very helpful in assisting us with the product that we were inquiring about. The order process was easy and efficient.
Close5 5Safety CagesBy Dean Goode from Mohawkind on 7/7/21Good Product with safety in mind.Good Product with safety in mind.
Close5 5Grounding EquipmentBy Brent VanBleen from Graybar on 7/7/21The team that helped me put together a quote for a customer recently was very helpful and always available. They were quick to respond and always willing to jump on…
Read MoreThe team that helped me put together a quote for a customer recently was very helpful and always available. They were quick to respond and always willing to jump on a call with the customer and help finalize the bid process.
Close5 5Very SatisfiedBy Carolyn Kostaroff from GK Painting on 5/18/21Very happy with our YellowGate. Great product!Very happy with our YellowGate. Great product!
Close5 5Extremely SatisfiedBy Jim Kick from Century Contractors on 5/17/21Very responsive to our requirements for our projects - product knowledge, pricing, and delivery.Very responsive to our requirements for our projects – product knowledge, pricing, and delivery.
Close5 5Satisfied with our YellowGateBy Terry Clapp from Imerys on 5/17/21The whole process of buying went smooth.The whole process of buying went smooth.
Close5 5By Matthew DeVries from Koops Automation Systems on 5/17/21Great product and reasonable price. There were a few fit things we had to work thru, but overall not bad.Great product and reasonable price. There were a few fit things we had to work thru, but overall not bad.
Close5 5Very happy with our swiveljointsBy Matt McCurdy from Corbion on 5/17/21Very good customer service. The rep that comes out is on top of it!Very good customer service. The rep that comes out is on top of it!
Close5 5Extremely Satisfied with the fall protection harnessBy Joe Burkhardt from All Mine Paving on 5/17/215 5Extremely satisfied with SafeRackBy Bernie Kordelski from Total Specialties on 5/17/21Working with SafeRack is always great... from the products they offer to keep our employees safe, to all of the employees who make working with SafeRack easy... thank you!Working with SafeRack is always great… from the products they offer to keep our employees safe, to all of the employees who make working with SafeRack easy… thank you!
Close5 5Extremely satisfied!By Matt Merschbach from Nexans on 5/17/21Quality of service, materials, and facility. Saferack's broad array of products and technical knowledge is second to none.Quality of service, materials, and facility. Saferack’s broad array of products and technical knowledge is second to none.
Close5 5YellowGate XLBy Erika Stenner from T Minerals LLC on 5/14/21Carey was very professional during his visit. He was also clear when presenting the options and understanding of the situation of our plant. Although the larger purchase was not approved,…
Read MoreCarey was very professional during his visit. He was also clear when presenting the options and understanding of the situation of our plant. Although the larger purchase was not approved, he still was helpful in answering my questions and assisting us in the smaller purchase we made.
Close5 5SafeRack GangwayBy Kevin Jensen from Illinois Cement on 5/7/21We are extremely satisfied with our SafeRack gangway.We are extremely satisfied with our SafeRack gangway.
Close5ErectaStep Work PlatformBy Wesley Fish from Natural Gas Pipeline Co on 5/7/21Extremely satisfied with our product.Extremely satisfied with our product.
Close5 5ErectaStep Work PlatformBy Booker Stuart from Shell Chemical Company on 5/7/21We are Extremely Satisfied with SafeRack!We are Extremely Satisfied with SafeRack!
Close5 5Metal safety cageBy Pat Parker from EnviroSafe Loading SystemsInc on 5/7/215 5EMCO couplersBy John Brothers from Warren Distribution Inc. on 5/5/21Extremely satisfied with the service and products SafeRack provided.Extremely satisfied with the service and products SafeRack provided.
Close5 5We are satisfied with our Ultratech spill containment solutionBy Richard Jansen from Cornejo Corp on 5/5/21I ordered your containment barrier wall. It went together very easy and the tarp snaps on the rails. It’s easy to step over to get into.I ordered your containment barrier wall. It went together very easy and the tarp snaps on the rails. It’s easy to step over to get into.
Close5 5Product and service was great!By Eduardo Vallejo from Cargill Meat Solutions Corp. on 5/3/21Good build quality on everything the facility has bought from SafeRack (We are fans of the Yellowgate in particular). In my personal experience I've always had prompt and attentive service…
Read MoreGood build quality on everything the facility has bought from SafeRack (We are fans of the Yellowgate in particular). In my personal experience I’ve always had prompt and attentive service from the SafeRack team anytime I’ve asked about something.
Close5 5Very satisfied with our ErectAStep productBy Jeromy Miller from Magellan Terminals Holdings, L.P. on 2/3/21The SafeRack team was extremely helpful and we are very satisfied.The SafeRack team was extremely helpful and we are very satisfied.
Close4 5Very professional company that responds quickly to our needsBy Stan Sisson from McINNIS Cement on 1/19/21SafeRack is a very professional company that responds quickly to our needs. From start to finish their staff is very helpful with every step of the process.SafeRack is a very professional company that responds quickly to our needs. From start to finish their staff is very helpful with every step of the process.
Close5 5Our SafeRack Gangways worked out very well.By Bob Turner from on 1/17/21My SafeRack worked out very well. I have 3 of them and all are doing well.My SafeRack worked out very well. I have 3 of them and all are doing well.
Close5 5Very Satisfied with our new platform systemBy John Kirschner from Oconee Cultural Arts Foundation on 12/3/20The best part for us was how knowledgeable and helpful the salesman was...we had a strange need and he understood our need and worked with us to find a product…
Read MoreThe best part for us was how knowledgeable and helpful the salesman was…we had a strange need and he understood our need and worked with us to find a product that worked. Very Satisified.
Close5 5PerfectAStep Platform SystemBy Y. Little from Louisville Gas and Electric Company on 11/15/20Bill offered product solutions to access issues with our project. Very satisfied.Bill offered product solutions to access issues with our project. Very satisfied.
Close5 5We are very satisfied with SafeRackBy Johnson Lauram from Clean Harbors Environmental on 9/18/20The people I've worked with at this company are quick, friendly, and very reliable. They have beaten the original lead time on orders time and time again.The people I’ve worked with at this company are quick, friendly, and very reliable. They have beaten the original lead time on orders time and time again.
Close5 5Thanks for the help!By Rick Boyless from Gandol Inc. on 9/6/20Our new work platform works great!Our new work platform works great!
Close5 5We needed a replacement spring. Very satisfied.By Jon Thompson from Solvay Chemicals on 8/27/20Everything was received on time and correct. Very Satisfied.Everything was received on time and correct. Very Satisfied.
Close5 5Very Satisfied with our SafeRack Catwalk/GangwayBy Joel M. from Marcus Construction on 8/11/20Predrilled holes for the platform did not align with predrilled holes of vertical columns. SafeRack was made aware right away and instructed us on a site solution in a couple…
Read MorePredrilled holes for the platform did not align with predrilled holes of vertical columns. SafeRack was made aware right away and instructed us on a site solution in a couple of hours. Though this was a small inconvenience to site weld, SafeRack was responsive and helpful through the entire process.
Close5 5Very Satisfied with the SafeRack Team!By Ehtan at Go Green Rei from Recycling Equipment, Inc on 7/21/20I enjoy working with your entire team. Keep up the great work!I enjoy working with your entire team. Keep up the great work!
Close5 5Very satisfied with the customer service!By Jason Pratt from Koch Fertilizer, LLC on 7/20/20Very impressed with Heath and Taelor's customer service from start to finish including, follow ups. I reached out to them on a Friday afternoon and had instant communication regarding our…
Read MoreVery impressed with Heath and Taelor’s customer service from start to finish including, follow ups. I reached out to them on a Friday afternoon and had instant communication regarding our needs. They both went above and beyond expectations. This experience was by far the best I have had!
Close5 5Our experience with SafeRack was great!By Ryan W. from Quad County Corn Processors on 7/16/20The experience was great, very professional, and would recommend for any project.The experience was great, very professional, and would recommend for any project.
Close5 5Very Satisfied with our Self Adjusting Stair SystemBy Capps. Nc from Procter & Gamble on 7/13/20Everything was great from speedy quotes to great communication throughout the process. Units arrived on time and enabled our project to be completed on time.Everything was great from speedy quotes to great communication throughout the process. Units arrived on time and enabled our project to be completed on time.
Close5 5Very Satisfied with our Custom StairsBy B. Baugh from Sinclair Wyoming Refining Company on 7/9/20Bud was on the ball, got with the program, and sent my steps right away. Very thankful for his help!!Bud was on the ball, got with the program, and sent my steps right away. Very thankful for his help!!
Close5 5OPW Repair KitBy Ken Durrance from LSP Whitewater, LP on 7/8/20Taelor was very helpful in finding the proper parts we needed to correct our problem. Very responsive and a Swift reply to our request.Taelor was very helpful in finding the proper parts we needed to correct our problem. Very responsive and a Swift reply to our request.
Close5 5Custom Platform SystemBy S. Watterson from Burnt Church Distillery LLC on 7/8/20Great experience from start to finish. Viewing the display truck, ordering process, drawings, and shipping confirmations was a top-notch experience. I would absolutely use SafeRack for any of my needs…
Read MoreGreat experience from start to finish. Viewing the display truck, ordering process, drawings, and shipping confirmations was a top-notch experience. I would absolutely use SafeRack for any of my needs moving forward.
Close5 5Replacement step for custom metal stairsBy Glen Mierke from Koch Fertilizer Canada, ULC on 7/7/20Once the PO was put through the order was shipped expeditiously. Very satisfied.Once the PO was put through the order was shipped expeditiously. Very satisfied.
Close5 5Safe Access GangwayBy T. Hart from Fall Protection Systems on 6/26/20You guys were able to meet our need for expedited shipping and produced three-fold downs and had them out the next day in order for us to complete a project.…
Read MoreYou guys were able to meet our need for expedited shipping and produced three-fold downs and had them out the next day in order for us to complete a project. That was outstanding.
Close5 5Maui Portable Access SystemBy David C. from Cal Valley Trucking on 6/26/20Hi, we love the rack and it is working great for us and is just what we needed. Derek did a great job coming to our facility and helping us…
Read MoreHi, we love the rack and it is working great for us and is just what we needed. Derek did a great job coming to our facility and helping us decide what we needed. So in that aspect, we are very pleased with our experience. But just for the sake of telling all the facts…when we received the rack, it was missing some parts and the Pulley. We used a part we found in our shop and it broke, but your team was good about getting them sent to us relatively quickly once we let them know. But it caused some unnecessary downtime. Also, I wish we had the option to pick up the unit our self from Reno. Thank you.
Close5 5By D. Green from Argos USA LLC on 6/23/20Bryce was very helpful, got us what we needed, and helped get us back going with very little downtime.Bryce was very helpful, got us what we needed, and helped get us back going with very little downtime.
Close5 5ErectaStep Stair ExtensionBy Michael White from USAF 502d Trainer Development Squadron on 6/23/20We were very satisfied with our sales representative.We were very satisfied with our sales representative.
Close5 5YellowGate Safety GateBy Warren F from Imperial Oil on 6/12/20SafeRack was excellent to work with. Accommodating to changing needs. Quick responses and updates. The gangway fit well in place and has made the workers using it happy compared to…
Read MoreSafeRack was excellent to work with. Accommodating to changing needs. Quick responses and updates. The gangway fit well in place and has made the workers using it happy compared to what they had to work with previously.
Close5 5Very Satisfied with SafeRackBy Ethan G. from Recycling Equipment, Inc on 6/3/20Every order has been a smooth transaction. Thank you SafeRack team.Every order has been a smooth transaction. Thank you SafeRack team.
Close5 5Maui Replacement PartsBy Sean Bent from Delta Terminal Services, INC. on 5/30/20SafeRack provided friendly service and our product was delivered on time.SafeRack provided friendly service and our product was delivered on time.
Close5 5Emco Swivel JointBy B. Killer from Erco Worldwide on 5/29/20Positive experience. Caelin was very helpful and provided answers to all questions.Positive experience. Caelin was very helpful and provided answers to all questions.
Close5 5ErectaStep Metal Work PlatformBy Lyle Kiser from Venable's Construction, Inc on 5/28/20SafeRack delivered exactly what I needed for my project and handled last minute changes very fast.SafeRack delivered exactly what I needed for my project and handled last minute changes very fast.
Close5 5ErectaStep Platform SystemBy MG Nolan from Enterprise TE Products Pipeline Co on 5/28/20Great transaction, plan to work with SafeRack again next year.Great transaction, plan to work with SafeRack again next year.
Close5 5Flat Ramp Access GangwayBy John Livingston from CGL INC on 5/27/20We needed a replacement part for our flat ramp access gangway. SafeRack was very professional and provided a quick response time.We needed a replacement part for our flat ramp access gangway. SafeRack was very professional and provided a quick response time.
Close5 5Custom Safety CageBy Jerry from K-Plus from K-Plus Mechanical on 5/27/20The equipment arrived on time and was exactly what we ordered, thank you!The equipment arrived on time and was exactly what we ordered, thank you!
Close5 5Single Railroad Wheel Chock FlushBy NK Gilbert from Marathon Pipe Line LLC on 5/26/20SafeRack provided great communication and follow up from all parties.SafeRack provided great communication and follow up from all parties.
Close5 5Very Satisfied with our PerfectAstepBy from Camp Verde on 5/25/20Very satisfied with all contacts of SafeRack, Thank you goes out to Scott who came to our site and helped us in designing, which seems to be fitting our needs…
Read MoreVery satisfied with all contacts of SafeRack, Thank you goes out to Scott who came to our site and helped us in designing, which seems to be fitting our needs nicely. Thank you to Nate and Ashleigh for helping us stay up to speed with our order, very pleasant people to work with. Good people make for a good company, Thanks Again!
Close5 5We are very satisfied with SafeRack!By Richard Scassero from Arkema Inc. on 5/10/20We needed to get a set of carriage load rollers for our rack. Delivery was timely, and communication was excellent.We needed to get a set of carriage load rollers for our rack. Delivery was timely, and communication was excellent.
Close5 5Replacement Spring for GangwayBy Dale Bishop from Veolia North America Regeneration Services LLC on 4/17/20Great experience, very knowledgeable and quick delivery!Great experience, very knowledgeable and quick delivery!
Close5 5Wire Crafters Tool Crib PanelsBy Johnathan Bahr from Northwestern Mutual on 4/17/20Mike was very knowledgeable and courteous and got the job done.Mike was very knowledgeable and courteous and got the job done.
Close5 5Always great people and great service at Saferack!By Ken Kalvert from Altex Energy Ltd. on 3/25/20Looking forward to my next order. I wish all my ordering was as seamless and easy as this. Quote comes shortly after and shipping is always super easy.Looking forward to my next order. I wish all my ordering was as seamless and easy as this. Quote comes shortly after and shipping is always super easy.
Close5 5ErectaStep Stair SystemBy Alan Cheramie from Equilon Enterprises LLC on 3/25/20We are very satisfied and our sales expert was very helpful.We are very satisfied and our sales expert was very helpful.
Close5 5The team at SafeRack was on top of it!By J. Davinroy from Semcor on 3/24/20Very quick to reply with the requested information and very thorough on the follow up making sure my orders executed in a timely manner. Thanks very much.Very quick to reply with the requested information and very thorough on the follow up making sure my orders executed in a timely manner. Thanks very much.
Close5 5We are very pleased with our ErectaStep Platform SystemBy Bob Cannon from Enterprise Products Partners on 3/16/20Great communication, updates, and customer service.Great communication, updates, and customer service.
Close5 5We needed an Aluminum Self-Adjusting StairBy from Siemer Milling Company on 3/16/20I really liked the responsiveness of the sales team and short lead time. You have a very good product.I really liked the responsiveness of the sales team and short lead time. You have a very good product.
Close5 5We are very satisfied with our Galvanized Center Track PanBy Mike Bauer from Peterson Industrial Products Inc. on 3/16/20We are very excited to be working with our new Regional Salesmen who has excellent follow up skills, knowledge and a positive commitment to help distribution grow our business through…
Read MoreWe are very excited to be working with our new Regional Salesmen who has excellent follow up skills, knowledge and a positive commitment to help distribution grow our business through education and aggressive sales and marketing of the SafeRack Product Line.
Close5 5We needed a replacement part for our Maui and SafeRack delivered!By John Rankin from SNFHC on 3/12/20We were able to get the parts ordered by sending a picture to the sales team. Parts were quickly quoted and we were able to place the order with a…
Read MoreWe were able to get the parts ordered by sending a picture to the sales team. Parts were quickly quoted and we were able to place the order with a credit card to get our SafeRack back online.
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Thanks!5 5The product was shipped very quick. Keep up the good work!By P. Coudenys from Sylvite Agri-Services on 3/10/20Everyone I spoke with at SafeRack was very knowledgeable and helpful!Everyone I spoke with at SafeRack was very knowledgeable and helpful!
Close5 5Awesome people to work with!!By Justin Shaffer from Western States Asphalt on 3/9/20I contacted Ken about purchasing 2 stairs with cages for our loading racks. He was very quick to get back to me and sent me all the documents to make…
Read MoreI contacted Ken about purchasing 2 stairs with cages for our loading racks. He was very quick to get back to me and sent me all the documents to make sure that the stairs we ordered would work for us. They look so good we decided to order another set of stairs and I was met with the same response. Everyone in the office I dealt with in the office was quick to respond and kept me up to date on shipping info.
Close5 5We are very satisfied with our Machine Guarding Components from SafeRackBy Ethan Eichelberger from Recycling Equipment, Inc on 3/9/20Thank you for the great service, and quick delivery.Thank you for the great service, and quick delivery.
Close5 5Our new gangway looks very well built. Very professional looking product.By Taylor Pinson from Lake Charles Rubber on 2/25/20The shipping cost was the only concern of the customer. Saferack was able to get that down by a few hundred dollars.The shipping cost was the only concern of the customer. Saferack was able to get that down by a few hundred dollars.
Close5 5Our replacement gangway spring was delivered on time.By Richard Pulley from WestRock Kraft Paper, LLC on 2/17/20The salesperson was very helpful and responsive!The salesperson was very helpful and responsive!
Close5 5Our product was delivered in a timely fashion and met our needs.By Ricky Lloyd from Gulf Coast Pipeline Services on 2/6/20We needed a handrail for our metal platform and SafeRack delivered again. I would recommend it to others as I believe it is a respectable product. It looks very nice…
Read MoreWe needed a handrail for our metal platform and SafeRack delivered again. I would recommend it to others as I believe it is a respectable product. It looks very nice and easy to install.
Close5 5Very responsive. The representative got back to me immediately.By Larry Davis from United Feed Co-Op Inc. on 2/4/20We needed an A-1 chock for a railcar. We are very happy with the product, it works very well!We needed an A-1 chock for a railcar. We are very happy with the product, it works very well!
Close5 55 stars! The entire team was outstanding and helpful!By Ken Calvert from Altex Energy Ltd. on 1/23/20We needed a replacement swivel and seal kit. It lasted 3 years!We needed a replacement swivel and seal kit. It lasted 3 years!
Close5 5We needed a replacement part and it was in stock and ready to shipBy Ray Smerdon from Engineered Systems Inc on 1/23/20Our metal gangway needed a replacement spring. SafeRack made sure we received it quick.Our metal gangway needed a replacement spring. SafeRack made sure we received it quick.
Close5 5We love the quality of materials and ease of assembly.By Dennis Alfonso from Flintlock Construction Services, LLC on 1/23/20My stairs were delivered in record time only because of the outstanding service provided by Tony "TD” Dublino and the office staff helping me along the way!My stairs were delivered in record time only because of the outstanding service provided by Tony “TD” Dublino and the office staff helping me along the way!
Close5 5Delivery was faster than most vendors. ~2 weeks from POBy Joey Richards from Salt River Materials Group on 1/23/20From my experience... Saferack is a step above their competition, maybe even 2!From my experience… Saferack is a step above their competition, maybe even 2!
Close5 5The service was extremely, and surpassed our expectations!By Nathan Davis from Mettler-Toledo Inc on 1/23/20We needed an ErectaStep Metal Stair system. Such a great product and even better service. Thanks Taelor!We needed an ErectaStep Metal Stair system. Such a great product and even better service. Thanks Taelor!
Close5 5The salesperson was excellent and delivery was fast!By Kayla Park from Tecnico Corporation on 1/23/20We needed a Berm Replacement Bracket and SafeRack delivered without any issues.We needed a Berm Replacement Bracket and SafeRack delivered without any issues.
Close5 5The Shipping was Super Fast!By Mike Keel from Blanchard Terminal Co LLC on 12/17/19We received our Metal Work Platform extremely fast, two days after we placed our order!We received our Metal Work Platform extremely fast, two days after we placed our order!
Close5 5I would recommend SafeRack to anyone searching for a Rolling Cantilever Solution.By Alberto Solares from Soltech Caribbean on 11/26/19SafeRack provided us with the RS Cantilever C Series. We love the quality of the product. The salesperson was also very responsive.SafeRack provided us with the RS Cantilever C Series. We love the quality of the product. The salesperson was also very responsive.
Close5 5SafeRack was able to provide us the equipment we needed fast.By Robert Arredondo from Nutrien Ag Solutions on 11/22/19We were very satisfied with the product we purchased from SafeRack a year ago so we decided to purchase an additional for a different location.We were very satisfied with the product we purchased from SafeRack a year ago so we decided to purchase an additional for a different location.
Close5 5We needed a safety gate and SafeRack provided us with the perfect solution!By Ronnie Casinas from American Piping on 10/24/19Our YellowGate was delivered in a couple of days and totally met our expectations. Annette was very responsive and a pleasure to work with. For Sure a 5 star rating…
Read MoreOur YellowGate was delivered in a couple of days and totally met our expectations. Annette was very responsive and a pleasure to work with. For Sure a 5 star rating for her!
Close5 5SafeRack provided us with the perfect work platform solution.By Dan Jemison from Fuchs Lubricants Co. on 10/24/19Easy to assemble and provides perfect accessible areas. Fast design and delivery.Easy to assemble and provides perfect accessible areas. Fast design and delivery.
Close5 5We needed a custom swivel joint and SafeRack delivered!By Tiffinie Parks from Oncology Services International on 10/14/19Our company was in desperate need of a new BRZ Buna-N-Mai 1" swivel joint. SafeRack was able to provide us with the product quickly!Our company was in desperate need of a new BRZ Buna-N-Mai 1″ swivel joint. SafeRack was able to provide us with the product quickly!
Close5 5I would definitely recommend SafeRack in the futureBy Miguel Eduardo Gomez from FPS Group Services on 10/9/19We needed a new valve spring for our equipment and SafeRack provided a fast solution.We needed a new valve spring for our equipment and SafeRack provided a fast solution.
Close5 5SafeRack provided an efficient and economical way to solve one of our crossover issues.By Joe Zemancik from Marathon Petroleum Co LP on 9/3/19Quick response from the sales team and very fast delivery on site. We were very pleased with the quality of this product!Quick response from the sales team and very fast delivery on site. We were very pleased with the quality of this product!
Close5 5Very fast and exceeded the time frame.By Courtney Offet from JMP Solutions on 8/27/19If we need something on a rush order, we know that SafeRack is quick at responding. We're happy as a customer.If we need something on a rush order, we know that SafeRack is quick at responding. We’re happy as a customer.
Close5 5SafeRack offered a better delivery time than the competitor.By Jason Daniels from CF INDUSTRIES NITROGEN on 8/26/195 5The lead time was half that of the competition and that was the main reason we chose safe Rack for this project.By from on 8/26/195 5Quality of fabrication and materials is outstanding!By Chris Grooms from NABS on 8/14/19Time frame from concept/measurements to installation was reasonable. No better people to work with.Time frame from concept/measurements to installation was reasonable. No better people to work with.
Close5 5Existing parts that we had is worn that need changed.By Carmelito Lao from Lafarge C/O Financial Services Center on 8/5/19The sales team at SafeRack was very helpful and responsive.The sales team at SafeRack was very helpful and responsive.
Close5 5We needed some portable stairs and SafeRack delivered on timeBy Lan Ho from Miami International Machinery on 7/29/19Our salesperson was very responsive and our requested delivery was met.Our salesperson was very responsive and our requested delivery was met.
Close5 5They were flexible in accommodating our needs by working around our production schedule.By Chad Brodersen from Purac America Inc. on 7/29/19The technicians assigned to inspect our equipment were experienced and made several practical recommendations to get our equipment into compliance.The technicians assigned to inspect our equipment were experienced and made several practical recommendations to get our equipment into compliance.
Close5 5Before and after sales staff was amazing, very helpful.By Ray Litz from ArcelorMittal Shelby on 7/23/19We needed a mobile stair platform and Saferack delivered on time with the correct order.We needed a mobile stair platform and Saferack delivered on time with the correct order.
Close5 5We needed a sectionalized catwalk installed to cross machineryBy Lisa Young from CaptiveAire Systems on 7/22/19The custom catwalk crossover platform shipped within a few days and the sales rep assisted quickly and adequately.The custom catwalk crossover platform shipped within a few days and the sales rep assisted quickly and adequately.
Close5 5SafeRack came to my plant and found me a solution for my obsolete parts!By Ernie Wininger from Grain Processing Corporation on 7/19/19Taelor Pryor is really great to work with. She is always helpful and she follows up with me after I receive my order. SafeRack has fair prices and shipping is…
Read MoreTaelor Pryor is really great to work with. She is always helpful and she follows up with me after I receive my order. SafeRack has fair prices and shipping is always on time.
Close5 5Installed as a walkover stile to get access to other side of site over cable tray ran on a sleeperBy Mark Cheney from Richard Construction Inc. on 7/17/19I would recommend this solution, as lead time was non-existent and it solved an issue that wasn't thought to be an issue until the project was almost complete. Short lead…
Read MoreI would recommend this solution, as lead time was non-existent and it solved an issue that wasn’t thought to be an issue until the project was almost complete. Short lead time and easy to install.
Close5 5The “Yellow Gates” arrived within a few days of placing the order!By Ritchie Brown from American Excelsior Company on 7/17/19We installed the Yellow Gates on all machine platforms above 4ft. They are far superior to using chains since the operators do not have to think about closing them once…
Read MoreWe installed the Yellow Gates on all machine platforms above 4ft. They are far superior to using chains since the operators do not have to think about closing them once they access the platforms.
Close5 5Repair parts for our RollAStep MP Series Delivered on TimeBy Grant Wendt from Novelis Corporation on 7/15/19The sales person was very quick and professional.The sales person was very quick and professional.
Close5 5We needed a OPW Right Tension Spring Cover and SafeRack Delivered!By Lisa Young from Walkers Certified Welding, Inc on 7/11/19The folks at SafeRack were very helpful! We explained what we were looking for and they helped us out in verifying that it was, in fact, what we needed!The folks at SafeRack were very helpful! We explained what we were looking for and they helped us out in verifying that it was, in fact, what we needed!
Close5 5We already had a Permacable System but wanted to expand.By Joey Richards from Salt River Materials Group on 7/8/19We needed the ability to walk on top and of different cars by rooftop. SafeRack's system provided us with the freedom of more than just 8ft at a time.We needed the ability to walk on top and of different cars by rooftop. SafeRack’s system provided us with the freedom of more than just 8ft at a time.
Close5 5We needed a barrier gate to help us reduce rack damage, saving money and time in the future.By Steven Dew from Alpine Silica on 6/30/19It has not been delivered yet but is on its way. While we would love to have it here earlier we understand that product availability is not always immediate. We…
Read MoreIt has not been delivered yet but is on its way. While we would love to have it here earlier we understand that product availability is not always immediate. We feel the salesperson explained that this barrier gate should drastically help reduce that!
Close5 5SafeRack was probably the most willing and happy to help with any issues or questions I had.By Lexi Wasan from Marathon Pipe Line LLC on 6/27/19Fixing some ergonomic issues within our pipeline station, accessing certain valves and a few piping crossovers. The product has not been delivered yet but I assume it will arrive very soon.Fixing some ergonomic issues within our pipeline station, accessing certain valves and a few piping crossovers. The product has not been delivered yet but I assume it will arrive very soon.
Close5 5Easy access over the conveyor belt, Quality productBy Glenn Farrugia from Voestalpine Texas LLC on 6/26/19We needed a work platform and SafeRack delivered right on time. Very happy with the purchase.We needed a work platform and SafeRack delivered right on time. Very happy with the purchase.
Close5 5Replacement of SafeRack gangway due to damage sustained to the existing.By Steve Turnbull from Eddystone Marine on 6/26/19I have and will continue to recommend SafeRack to those in the industry. My experience with all of their employees has always been positive; their expertise, knowledge, and willingness to…
Read MoreI have and will continue to recommend SafeRack to those in the industry. My experience with all of their employees has always been positive; their expertise, knowledge, and willingness to help has always been invaluable……A top notch organization!
Close5 5New Loading Rack Gangway for Western Refining TerminalBy Temo Benitez from Western Refining Terminal on 6/25/19The salesman at SafeRack was very helpful with our Loading Rack Gangway purchase. The product was delivered on time and correct.The salesman at SafeRack was very helpful with our Loading Rack Gangway purchase. The product was delivered on time and correct.
Close5 5Washington State Department of Transportation needed a RollAStep Mobile Work PlatformBy Cecil Rench from Washington State Department of Transportation on 6/20/19We had a very short time frame, the product was delivered on time as needed. Thank You!We had a very short time frame, the product was delivered on time as needed. Thank You!
Close5 5We needed safe metal stairs to access a roof elevationBy Steve Hearn from New Concept Facility Services on 6/20/19The salesman was very helpful, responsive, and made sure we would have the product delivered within the time frame the site required.The salesman was very helpful, responsive, and made sure we would have the product delivered within the time frame the site required.
Close5 5We needed a gangway to cross from our dock to a product bargeBy Zach Hampton from American Yeast Corp. on 6/20/19SafeRack provided a safe and stable solution with its MarinaStep product. The product was designed in a clever way to meet our needs and was delivered quick and easily. It…
Read MoreSafeRack provided a safe and stable solution with its MarinaStep product. The product was designed in a clever way to meet our needs and was delivered quick and easily. It is a nice looking safe and effective tool.
Close5 5We needed a new set of stairs and could not be happier with the result!By John Kempa from Solvary USA Inc on 6/18/19From the PO issue date to the delivery was 35 days. The stairs arrived on 6/18 and were scheduled to be installed on 6/21. I would recommend this to those…
Read MoreFrom the PO issue date to the delivery was 35 days. The stairs arrived on 6/18 and were scheduled to be installed on 6/21. I would recommend this to those needing to replace or install new stairs as the units are of heavy-duty construction, the quick drawing approval cycle, and the short delivery time frame. This was outstanding!
Close5 5Replacement part shipped fast in the time frame requestedBy John Matlock from CHS Inc. on 6/14/19We needed a replacement part for one of our top loading arms. Heath Mann was very helpful making sure we would receive our product on time.We needed a replacement part for one of our top loading arms. Heath Mann was very helpful making sure we would receive our product on time.
Close5 5Exceeded our expectations and was delivered in less than one weekBy Mike Latta from Interfor U.S., Inc. on 6/12/19The platform we order provides access to top of load on flatbed trucks loading lumber. Safer for the driver to use self-adjusting stair and platform versus climbing on the trailer.…
Read MoreThe platform we order provides access to top of load on flatbed trucks loading lumber. Safer for the driver to use self-adjusting stair and platform versus climbing on the trailer. My sales person was easy to deal with, had excellent communication, and knowledgeable of the product.
Close5 5Sales person was very responsive and our replacement parts shipped immediatelyBy Jason Wos from Chemtrade Logistics (U.S.), Inc on 6/6/19I bought a spare spring for one of my SafeRacks and was able to give a serial number of my unit and knew that I was getting the correct part…
Read MoreI bought a spare spring for one of my SafeRacks and was able to give a serial number of my unit and knew that I was getting the correct part for it.
Close5 5The OPW 3″ Sight Flow Indicator arrived very quickly.By Keaton Leach from CHS Inc. on 6/5/195 5Saferack responded quickly with a custom design that worked perfectly for what we neededBy Brad Baker from Brenntag on 5/29/19Project was to improve safety and ease of access to tops of tankers at an unloading spot. Brad was responsive to questions, helpful in designing a solution that worked for…
Read MoreProject was to improve safety and ease of access to tops of tankers at an unloading spot. Brad was responsive to questions, helpful in designing a solution that worked for us. The Aluminum Self-Adjusting Stair gangway arrived just a few weeks after we issued a PO.
Close5 5Cost-effective access platform to test grain in semi-trailersBy Austin Herron from Gray Construction on 5/24/19SafeRack's Mark Gardner was excellent to work with and he was always willing to help and change where necessary... he was very patient even throughout the 15 rounds of design…
Read MoreSafeRack’s Mark Gardner was excellent to work with and he was always willing to help and change where necessary… he was very patient even throughout the 15 rounds of design changes.
Close5 5Product was received 2 day of issuing the PO. GREAT DELIVERY!By Dave Heheman from Rodem Inc. on 5/24/19The safety gates we ordered will be used for access platforms on multiple tanks and to keep all opening closed for safety while personnel is on the platform. The safety…
Read MoreThe safety gates we ordered will be used for access platforms on multiple tanks and to keep all opening closed for safety while personnel is on the platform. The safety gates are really nice and the versatile mounting options and adjustable opening allow me several options. This safety gate product could be used elsewhere if we ever decide to move it.
Close5 5Eric did an awesome jobBy Hugo Vizcarra from Halliburton Energy Services on 5/24/19Our Track with Swing Gates was delivered quickly and Eric was very helpful and did an awesome job.Our Track with Swing Gates was delivered quickly and Eric was very helpful and did an awesome job.
Close5 5Travis and the rest of the SafeRack support staff were always one step aheadBy Bryan Eggleston from Lafarge on 5/24/19Product was delivered timely and within the required timeframe and Travis and the rest of the support staff were always one step ahead.Product was delivered timely and within the required timeframe and Travis and the rest of the support staff were always one step ahead.
Close5 5Our alcohol shipping department was so impressed during the commissioning…By Kirt Hufstedler from MGP Ingredients, Inc. on 5/22/19Our alcohol shipping department was so impressed during the commissioning of our new product loadout they are requesting 3 more loading racks for our railcar access.Our alcohol shipping department was so impressed during the commissioning of our new product loadout they are requesting 3 more loading racks for our railcar access.
Close5 5Very fast – within a few days.By Roger Nussman from Owens Corning on 4/3/19Quick response to email request for quote within 1 day. We would recommend this product to anyone.Quick response to email request for quote within 1 day. We would recommend this product to anyone.
Close5 5Customer Service experience was an A+.By Danielle Hendon from Bollinger Marine Fabricators, LLC on 4/1/19This gangway was purchased specifically for a new construction vessel. SafeRack was the only vendor who could meet the specifications required. The job required the gangway to be aluminum and…
Read MoreThis gangway was purchased specifically for a new construction vessel. SafeRack was the only vendor who could meet the specifications required. The job required the gangway to be aluminum and handrails to be collapsible. This feature was provided as requested without any problems. Engineering of the product as well as quality were very acceptable. Delivery of the product was also as expected. We would recommend this product for its quality and capability to provide special requirements.
Close5 5Safe working environment.By Buddy Sallada from Brenntag NE on 3/31/19Three benefits of this product are that it is modular, the ease of installation and the safety it provides to our employees. Excellent!Three benefits of this product are that it is modular, the ease of installation and the safety it provides to our employees. Excellent!
Close5 5Salesman was on top of things.By Troy Cooper from Lafarge on 3/23/19We appreciate that it is heavy duty and offers the lockdown system. My best driver safety platform ever. It's first class!We appreciate that it is heavy duty and offers the lockdown system. My best driver safety platform ever. It’s first class!
Close5 5Very responsive and informative.By Grant Wendt from Novelis Corporation on 3/17/19Quick and friendly service. We choose SafeRack to keep our employees safe, keep our customers (truck drivers) safe and for the OEM parts (which fit perfectly). Prompt response to my…
Read MoreQuick and friendly service. We choose SafeRack to keep our employees safe, keep our customers (truck drivers) safe and for the OEM parts (which fit perfectly). Prompt response to my request for replacement parts. Very courteous and helpful when communicating over the phone and via email. There were no obstacles at all. Very smooth transaction.
Close5 5Quality!!!!!By Buddy Sallada from Brenntag NE on 3/14/19The MAUI was shipped & delivered on time. SafeRack was extremely responsive. I would absolutely recommend this product. Best portable fall protection in the business.The MAUI was shipped & delivered on time. SafeRack was extremely responsive. I would absolutely recommend this product. Best portable fall protection in the business.
Close5 5Todd Boland did a great job.By Donnie Pierce from General Refrigeration Company on 3/11/19Very responsive. It was a good experience. Accessibility, tie-off points and its galvanized structure are all benefits.Very responsive. It was a good experience. Accessibility, tie-off points and its galvanized structure are all benefits.
Close5 5Very fast.By Gary Boyd from Hunt Refining Company on 3/11/19Great response from the salesman. I would recommend this product.Great response from the salesman. I would recommend this product.
Close5 5It worked great.By Tom Leonard from Sevier Solid Waste, Inc. on 3/10/19This product is lightweight, able to be rebuilt and sturdy. We have been using them for years. It is a very good swivel.This product is lightweight, able to be rebuilt and sturdy. We have been using them for years. It is a very good swivel.
Close4 5Everything was great.By Robert Chapman from International Paper - Rome on 2/23/19Your salesman was great in every way I needed him. SafeRack products are built to last. Your company believes in safety.Your salesman was great in every way I needed him. SafeRack products are built to last. Your company believes in safety.
Close5 5Great customer service. Very prompt.By Mike Collins from Cemex on 2/20/19We appreciate your dedication to safety Not being able to raise the cage except from the platform is a plus. We believe safety is part of your passion.We appreciate your dedication to safety Not being able to raise the cage except from the platform is a plus. We believe safety is part of your passion.
Close5 5Great customer service.By David Farbacher from United States Steel Corporation on 2/19/19SafeRack has incredible customer service and a great sales team. We had a little issue with our procurement and SafeRack logistics, but it was resolved promptly. I couldn't be more…
Read MoreSafeRack has incredible customer service and a great sales team. We had a little issue with our procurement and SafeRack logistics, but it was resolved promptly. I couldn’t be more pleased with their customer service and how they made my delivery a top priority. Excellent!
Close5 5Very good and responsive.By Richard Lauzon from Ken's Foodservice on 2/19/19The sales team is very responsive and the product is dependable. We ran into no obstacles buying this product.The sales team is very responsive and the product is dependable. We ran into no obstacles buying this product.
Close5 5Kim Anderson was very helpful.By Chris Moucka from Safety-Kleen Systems on 2/16/19We were already using SafeRack products in our facility in Little Rock, AR. [SafeRack provides] a better way for employees to open manways on top of railcars. The purchasing experience…
Read MoreWe were already using SafeRack products in our facility in Little Rock, AR. [SafeRack provides] a better way for employees to open manways on top of railcars. The purchasing experience was all positive, no negatives.
Close5 5Very responsive to my quote request and confirmation.By Robert Parras from Buzzi Unicem USA on 2/14/19SafeRack has always been a responsive company concerning the complete process of buying their products. They are easy to install and functionality has never been an issue. If you have…
Read MoreSafeRack has always been a responsive company concerning the complete process of buying their products. They are easy to install and functionality has never been an issue. If you have ever had any issues with gangways, when you start buying from SafeRack, those issues go away.
Close5 5Very good service.By Matt McCurdy from Corbion on 1/31/19Amber Graham and Taelor Pryor were both very helpful and professional.Amber Graham and Taelor Pryor were both very helpful and professional.
Close5 5Very fast expedited service.By Keith Douglas from Cemex on 1/27/19It shipped to my location intact and professional appearance. It has a Very good quality look and is durable with our continued usage. The sales assistant (Samantha) was very helpful…
Read MoreIt shipped to my location intact and professional appearance. It has a Very good quality look and is durable with our continued usage. The sales assistant (Samantha) was very helpful and expedited my request at a high professional level of service which I do so much appreciate and do take note of.
Close5 5Excellent!By Jeff Price from TransCanada Columbia Midstream on 1/20/19The quality is above the rest, easy to install, adjustability is excellent. Any company in the market for swing gates go with YellowGate for great service.The quality is above the rest, easy to install, adjustability is excellent. Any company in the market for swing gates go with YellowGate for great service.
Close5 5Better fall protection for our staff.By Buddy Sallada from Brenntag NE on 1/10/19Safety, safety, safety. Good experience with Ike in Customer Service getting the missing hardware corrected swiftly. Great product - it has my recommendation.Safety, safety, safety. Good experience with Ike in Customer Service getting the missing hardware corrected swiftly. Great product – it has my recommendation.
Close5 5It meets IBC code.By Randy Durden from North Georgia Christian Academy on 1/2/19Customer Service very good at taking care of a paint miscommunication.Customer Service very good at taking care of a paint miscommunication.
Close5 5Made in the USA, Perfect product!By Matthew Ham from Twin Eagle Sand Logistics, LLC on 12/30/18It works, easy to install, well-written assembly instructions, bolt holes all line up PERFECT, I MEAN PERFECT. You have no idea how much of a difference it makes when products…
Read MoreIt works, easy to install, well-written assembly instructions, bolt holes all line up PERFECT, I MEAN PERFECT. You have no idea how much of a difference it makes when products are machined to perfection.
You have my recommendation. Not just because you make a great product, but because you listen to feedback and take it seriously instead of the usual “it will never happen again” speech. I found that you act on feedback, which is a huge reason to continue being a repeat customer.
Close5 5Extremely fast, as promised.By Buddy Sallada from Brenntag Northeast, LLC on 12/27/18Easy to install, lightweight and the best fall protection out there today. Brad is a great asset to your company. As usual, SafeRack is top notch.Easy to install, lightweight and the best fall protection out there today. Brad is a great asset to your company. As usual, SafeRack is top notch.
Close5 5All positive experiences! Even my customer agreed!By Kelsey Ihle from Dival Safety Equipment Inc. on 12/26/18My salesman Joe Free was fantastic, he was incredibly responsive & was very honest with me when it came to what my customer really needed for their application. As I…
Read MoreMy salesman Joe Free was fantastic, he was incredibly responsive & was very honest with me when it came to what my customer really needed for their application. As I could not be there for the on-site visit – my customer was drawn to a new unit from SafeRack as they already had a unit they were using & liked, recommended by their safety manager, lead times were short & installation is easy!
Close5 5The capstone to my project.By Wes Evans from Truckee Meadows Community College on 12/18/18When you're looking for professional products that will separate your area from others, SafeRack would be who I would recommend.When you’re looking for professional products that will separate your area from others, SafeRack would be who I would recommend.
Close5 5Taelor was very responsive.By Isaac Gajewski from Cargill Incorporated on 12/17/18This was a very positive experience as far as buying a part for a piece of machinery is concerned. Also a positive customer service experience. Taelor was very helpful, kind…
Read MoreThis was a very positive experience as far as buying a part for a piece of machinery is concerned. Also a positive customer service experience. Taelor was very helpful, kind and courteous. She knew her product and knew exactly what part number I needed.
Close5 5Excellence.By Woody Berryman from Sylvester & Cockrum Inc. on 12/16/18Great service. The ability to make changes on site is a plus. Our experience was all very positive.Great service. The ability to make changes on site is a plus. Our experience was all very positive.
Close5 5Fantastic!By Christina Wright from HD Mechanical on 12/13/18Taelor was awesome. She had great follow up time and any questions I had she had an answer for! We have ordered a couple of these from you guys, great…
Read MoreTaelor was awesome. She had great follow up time and any questions I had she had an answer for! We have ordered a couple of these from you guys, great product. A delivery truck took out the one we put in earlier in the year.
Close5 5SafeRack makes an excellent product.By Plant Manager from Grober Nutrition, LLC on 12/12/18The product was delivered one week before the quoted lead time. Our salesman Joe Free expedited our order. The whole product is heavy duty and built to last.The product was delivered one week before the quoted lead time. Our salesman Joe Free expedited our order. The whole product is heavy duty and built to last.
Close5 5Great people!By Dallas Devore from ExxonMobil on 11/29/18Responsive salesmen. Available in-stock. I would recommend this product.Responsive salesmen. Available in-stock. I would recommend this product.
Close5 5Highly responsive.By Michele David from Croda Inc. on 11/26/18The sales team was very easy to deal with, fast response and friendly. It was easy to install and looked good and size we needed was in stock. We only…
Read MoreThe sales team was very easy to deal with, fast response and friendly. It was easy to install and looked good and size we needed was in stock. We only had a positive experience dealing with the company.
Close5 5Quick, easy, OSHA compliant.By Jarod Arney from Three I Design on 11/12/18Very responsive and followed up regularly.Very responsive and followed up regularly.
Close5 5Salesman was very attentive.By Alfredo Munoz from CEMEX on 11/8/18SafeRack has outstanding customer service. Delivered with in a week.SafeRack has outstanding customer service. Delivered with in a week.
Close5 5Fast, easy and adjustable.By Migdad Mustafa from Maguire Iron, Inc. on 10/14/18Very responsive, and they worked with us to have a comfortable price for our company. Very easy to work with, the staff is very friendly and very responsive in a…
Read MoreVery responsive, and they worked with us to have a comfortable price for our company. Very easy to work with, the staff is very friendly and very responsive in a timely manner. I am very happy with the experience with the customer service and looking forward to using you again.
Close5 5Great vendor, great product at a fair value.By Dale Curry from Pinnacle Corrugated on 10/11/18Very responsive; all who were involved were very conscientious and helpful. Solid gate and just what we were looking for to satisfy our safety audit. All staff involved were simply…
Read MoreVery responsive; all who were involved were very conscientious and helpful. Solid gate and just what we were looking for to satisfy our safety audit. All staff involved were simply fantastic. Shipping was prompt and product came in in perfect condition.
Close5 5Quick and easy installation.By Migdad Mustafa from Maguire Iron, Inc. on 10/10/18Very responsive, and they worked with us to have a comfortable price for our company. Very adjustable which will allow me to use in many parts. I am very happy…
Read MoreVery responsive, and they worked with us to have a comfortable price for our company. Very adjustable which will allow me to use in many parts. I am very happy with the experience with the customer service and I’m looking forward to using you again.
Close5 5On time and in a prompt manner.By Mike Meyer from Ceres Global Ag Corp. on 9/28/18It is well constructed and durable, yet small and out of the way.It is well constructed and durable, yet small and out of the way.
Close5 5We would recommend this product.By Xavier Jimenez from W.M Keck Center for 3D Innovation on 9/19/18The salesman Steven Dew was very responsive and kept me updated during the whole sales process. He emailed multiple times to provide updates for hurricane Florence. We liked the fact…
Read MoreThe salesman Steven Dew was very responsive and kept me updated during the whole sales process. He emailed multiple times to provide updates for hurricane Florence. We liked the fact that you can customize the size of the platform. We tried looking for other suppliers and no one would provide this type of service. The removable rails are very important for us because we need to unload parts from the machine. We would recommend this product because of the quality, customization and friendliness of the sales team.
Close5 5Friendly, humble and helpful.By Jeff Archuleta from IMI Construction on 9/19/18Very prompt and to the point. Katie Kelly, Curt Brown, and Nathan Elliot were all very helpful and responsive. I am very happy with SafeRack's delivery time; especially due to…
Read MoreVery prompt and to the point. Katie Kelly, Curt Brown, and Nathan Elliot were all very helpful and responsive. I am very happy with SafeRack’s delivery time; especially due to the fact that SC was in the middle of a hurricane and undergoing extreme flooding and setbacks due to the storm, SafeRack managed to get our load out the door, and on the way despite the adversity, everyone was facing. Very impressed!
I would recommend this product because it is engineered and constructed of quality materials, it is designed to meet or exceed industrial applications, and is also cosmetically nice looking. The SafeRack team consists of people who are helpful and great to work with. SafeRack provides experienced and knowledgeable staff that helps the process go smoothly.
Close5 5It’s a great product.By Yusef Copemann from BASF Corporation on 9/14/185 5Very responsive.By Eugene Lane from Gencor Industries Inc. on 8/29/18Quality... Quicker than expected. All positive.Quality… Quicker than expected. All positive.
Close5 5Considerably faster than I thought.By Michael Tucker from Dyno Nobel Inc. on 8/28/18High safety rating, ease of use, competitive pricing. Being kept in the loop every step of the way with the production and shipping of the product.High safety rating, ease of use, competitive pricing. Being kept in the loop every step of the way with the production and shipping of the product.
Close5 5Very well designed and thought out.By Shawn Quinlan from Dublin San Ramon Services District on 8/19/18The experience was all positive after a brief email I was sent a highly descriptive and a colored 3D layout of the item I was purchasing, this company is extremely…
Read MoreThe experience was all positive after a brief email I was sent a highly descriptive and a colored 3D layout of the item I was purchasing, this company is extremely professional and well organized, in the past trying to purchase something similar led to long drawn out procedures of special engineering and drawings which led us just to fabricate our own items taking needed workforce time away from other projects, also the sales coordinator Patrick Free is professional, quick and thorough with his quote and sale.
Close5 5Overall, each area exceeded all of our expectations.By Howard Carpenter from Helena Agri-Enterprises LLC on 8/19/18The product was delivered very quickly, and exceeded our expectations. Our salesman was very responsive and informative. He actually stopped by to look at our other safety rack, I asked…
Read MoreThe product was delivered very quickly, and exceeded our expectations. Our salesman was very responsive and informative. He actually stopped by to look at our other safety rack, I asked him for a quote, he measured, and got back with me very quickly. I would definitely recommend this product to anyone who would like to save space while depending on safety features.
Close5 5Quality and great serviceBy Randy Gaines from Arkansas Mill Supply on 8/15/18Quick shipping...very fast. The whole team did a great job.Quick shipping…very fast. The whole team did a great job.
Close5 5Robust, Safe, AvailableBy David Kennedy from Syngenta Crop Protection, LLC. on 8/7/18Very helpful, great quality. You can't put a price on safety.Very helpful, great quality. You can’t put a price on safety.
Close5 5Top notch all the way aroundBy Rob Montgomery from East Dubuque Nitrogen Fertilizers on 7/30/18We received the same service, and quality we expected. It is used daily and does what it is designed to do. [It is the] right product for us.We received the same service, and quality we expected. It is used daily and does what it is designed to do. [It is the] right product for us.
Close5 5My salesperson was AMAZINGBy Brian TIkkanen from Hawkins Chemical Inc. on 7/29/18I have nothing but good things to say about the service. It was outstanding. The sales rep responded to my inquiry immediately and answered every question I had it right…
Read MoreI have nothing but good things to say about the service. It was outstanding. The sales rep responded to my inquiry immediately and answered every question I had it right away. I’m very pleased and impressed with the quality of customer service at SafeRack.
Close5 5Very responsive!By Alisha Ruiz from Miller Milling on 7/26/18Our employees are safe and that puts ease of mind on our management and the employees. Also with the quality of the product we are able to prove to corporate…
Read MoreOur employees are safe and that puts ease of mind on our management and the employees. Also with the quality of the product we are able to prove to corporate that we should buy more company wide.
Close5 5Very responsive, answered all questions, very courteous.By Richard Hushon from SYNAGRO Technology on 7/11/18Great product, fits well into our current set-up. Excellent customer service.Great product, fits well into our current set-up. Excellent customer service.
Close5 5Amber was very good about quick response time.By Phil Fenton from Vertellus Specialities on 6/29/18Amber was very responsive as soon as she had the proper information to provide a quote for the loading arm bearings and seals that were needed.Amber was very responsive as soon as she had the proper information to provide a quote for the loading arm bearings and seals that were needed.
Close5 5Light weight, built well, very safeBy Ben Seal from Cemex on 6/20/18It's well made and got it quick after getting the order in. Everything went great.It’s well made and got it quick after getting the order in. Everything went great.
Close5 5Exactly what the customer wanted.By Nick Chapman from Fastenal Company on 6/18/18Katie has helped us with a few projects and has been great on all of them with response time. Shipping was quick, in my opinion, for such a large order.…
Read MoreKatie has helped us with a few projects and has been great on all of them with response time. Shipping was quick, in my opinion, for such a large order. Drawings were helpful.
Close5 5Delivery was as promised.By Brett Maurer from Anvil Corporation on 6/6/18Was pleased at the initial response from SafeRack. Was the only supplier to physically show up to my office with information, knowledge and genuine concern for engineering assistance in providing…
Read MoreWas pleased at the initial response from SafeRack. Was the only supplier to physically show up to my office with information, knowledge and genuine concern for engineering assistance in providing the right solution for the application.
Close5 5He was great! It was a very professional experience.By Bill Paolini from New Water Street Corporation on 6/6/18My experience was completely positive from the very quick call back after an internet inquiry to getting the right product ordered. Being located in New York City, like other large…
Read MoreMy experience was completely positive from the very quick call back after an internet inquiry to getting the right product ordered. Being located in New York City, like other large cities, the cost of installation can be very expensive. With this modular product we are able to use our qualified in-house engineers and get this product installed in a difficult location safely.
Close5 5Very fast. Very responsive.By Vivien Stroud from Ascend Performance Materials OPS, LLC on 5/30/18Ease of use. Ease of installation. Easy to work with.Ease of use. Ease of installation. Easy to work with.
Close5 5Thank you for your fast service.By Randy Mehalko from Domtar Paper Company, LLC on 5/29/18Our main concerns here are safety and reliability. The gangways have proven to be the safest option for gaining access to the rail cars. The units have been very dependable,…
Read MoreOur main concerns here are safety and reliability. The gangways have proven to be the safest option for gaining access to the rail cars. The units have been very dependable, including one unit that is over 15 years old, and they were innovative. Due to difficulty placing all the tankers, SafeRack incorporated two of the gangways on a sliding track allowing for much needed adjustment.
Close5 5Good price. Good quality.By Bob Greenly from McNeal Steel on 5/15/18Very responsive. Ease of installation. Customer satisfaction.Very responsive. Ease of installation. Customer satisfaction.
Close5 5I have never had an issue with the service from SafeRack.By Nathan Winchester from Brenntag Canada, Inc. on 5/14/18Extremely responsive and helpful. I have always had great dealings with SafeRack. Caelin Lacy is great to deal with always. Great price. Great quality. Exactly what I was looking for.Extremely responsive and helpful. I have always had great dealings with SafeRack. Caelin Lacy is great to deal with always.
Great price. Great quality. Exactly what I was looking for.
Close5 5Very helpful on getting me the replacement that I needed.By Danny Becker from Buzzi Unicem USA on 5/9/18We had a fast turn around on getting a replacement gangway. The sales department were easy to talk to on getting a replacement and getting it to me quickly.We had a fast turn around on getting a replacement gangway. The sales department were easy to talk to on getting a replacement and getting it to me quickly.
Close5 5My product was delivered faster than expected.By Erik Purvis from Remote Area Medical on 5/7/18They were excellent. There was great follow through with all questions and billing issues. I even got a email just saying that Katie was still waiting to hear back from…
Read MoreThey were excellent. There was great follow through with all questions and billing issues. I even got a email just saying that Katie was still waiting to hear back from a vendor. Katie Kelly did a AWESOME job!!
One of the biggest selling points for me was the weight of the spill containment that I purchased. It was durable but light enough to easily be moved. I would definitely recommend this product as it fits the description 100%. It is very well built and will provide years of service to our company. All of my experience with the company was above standards and expectations. Everyone was fast to respond and very nice and respectful. The product was more than I expected and the price was very competitive.
Close5 5Very responsive.By Eric Ringo from Barton 1792 Distillery on 4/24/18Light and easy to assemble. Very functional.Light and easy to assemble. Very functional.
Close5 5Very satisfied.By Jim Meyers from Macs Supply on 4/18/18Bryce does an awesome job. SafeRack is the only gangway system we sell.Bryce does an awesome job. SafeRack is the only gangway system we sell.
Close5 5Very quick.By Jim Meyers from Macs Supply on 4/18/185 5Great service and a quick solution to a safety concern.By Chris Morrison from EMW Industrial on 3/26/18The product was on time and there was a time sensitive element to the project. Sam was awesome and his office support in shipping updates was excellent. It’s the best…
Read MoreThe product was on time and there was a time sensitive element to the project. Sam was awesome and his office support in shipping updates was excellent. It’s the best platform / gangway solution in the industry.
Close5 5It has all of the safety features you could ask for plus more!By Shawn Taylor from Charlotte Pipe & Foundry Company on 3/22/18SafeRack does an awesome job of meeting PO requirements and shipping time. Stephen Todd is on top of things whenever we need him to be. We are appreciative of the…
Read MoreSafeRack does an awesome job of meeting PO requirements and shipping time. Stephen Todd is on top of things whenever we need him to be. We are appreciative of the customer service. Simple installation is key. With employee’s day-to-day tasks, we didn’t want something that would take a while to install.
Close5 5Perfect!By Buddy Sallada from Brenntag NE on 3/8/18Low maintenance and improves our safety during unloading of tank trucks. Great looking, when hosting tours. Hard to find a better one!Low maintenance and improves our safety during unloading of tank trucks. Great looking, when hosting tours. Hard to find a better one!
Close5 5Exceptionally fast!By Romis Reyes from Ash Grove Cement on 3/7/18Great quality and service... and level of safety.Great quality and service… and level of safety.
Close5 5Quick service and the parts fit exactly.By Wilson Powell from International Paper Company on 3/2/18Quick response and detailed in his knowledge of the parts. We were able to repair our lifting gang steps and return them back to operations. Great customer service and great…
Read MoreQuick response and detailed in his knowledge of the parts. We were able to repair our lifting gang steps and return them back to operations. Great customer service and great product.
Close5 5Very responsive and on point.By Kyle Bowers from Contanda Terminals LLC on 2/19/18All was a good experience. I'm a very busy person and always fixing stuff at my job. The customer service representative was super easy to deal with. [She] didn't need…
Read MoreAll was a good experience. I’m a very busy person and always fixing stuff at my job. The customer service representative was super easy to deal with. [She] didn’t need tons of info and was very fast to send me quotes and also the product once ordered.
Close5 5Only took a few days. Great service!By Michael Duff from Kinder Morgan on 2/15/18We value people at our company, and we want everyone going home safe. The cost of the product is a whole lot cheaper than days away from work, pain and…
Read MoreWe value people at our company, and we want everyone going home safe. The cost of the product is a whole lot cheaper than days away from work, pain and suffering and missed enjoyment of your employees home life. I’m really pleased.
Close5 5Great delivery time.By Valentin Olivarez from Butte County Rice Growers Association on 2/8/18Very reponsive. It is easy to use and increases [workplace] safety.Very reponsive. It is easy to use and increases [workplace] safety.
Close5 5Excellent customer service.By Josh Fuentes from Titan Lansing Transloading on 2/8/18I received my product within a week of ordering. The part I needed had a different name from what I was calling it, but my salesman knew exactly what I needed. This…
Read MoreI received my product within a week of ordering. The part I needed had a different name from what I was calling it, but my salesman knew exactly what I needed. This purchase could not have gone any better. Everything was great.
Close5 5Very quick service and very good product.By Craig Phillips from Dupont Washington Works on 2/8/18Easy to install and salesperson was easy to work with.Easy to install and salesperson was easy to work with.
Close5 5Everything excellent.By Andres Alford from Celanese - Wood on 2/8/18Good response time [and] good service during purchasing process.Good response time [and] good service during purchasing process.
Close5 5Product is of high quality and is fairly priced.By Mark D'Amario from Bird Construction on 2/8/18If I ever required a urgent shipment, SafeRack would help expedite the process for me. The [salesperson], Caelin, was always readily available and willing to help provide me options for what I…
Read MoreIf I ever required a urgent shipment, SafeRack would help expedite the process for me. The [salesperson], Caelin, was always readily available and willing to help provide me options for what I was looking for. The swing gate is easily adjustable and can be site installed to fit a wide range of dimensions. I would recommend this product not only for the reasons above but the company has been very responsive when ever I needed assistance.
Close5 5The looks of durability. Looks like it is built to last.By Douglas Aaron from Oklahoma State Colvin Recreation Center on 2/8/18I received a week after I finalized the order. Very quick. I can't even get office supplies locally that fast. I spoke with Katie Kelly. She was one of the most…
Read MoreI received a week after I finalized the order. Very quick. I can’t even get office supplies locally that fast. I spoke with Katie Kelly. She was one of the most pleasant people I have talked to in a long time. I could have talked with her all day. Very upbeat and positive. She is my minds picture of what customer service is all about. Thank you, Katie.
Everything was very thorough. From the customer service, to the quote that was very well done to the cost of the product. I was very impressed with it all. Thank you for a great experience.
Close5 5My gates were shipped out extremely fast.By Michael Ortiz from SNC Lavalin on 2/8/18I like the adjustable arms allowing the gate to be installed in multiple openings. I would and have recommended the product due to its durability and great customer service which I’m…
Read MoreI like the adjustable arms allowing the gate to be installed in multiple openings. I would and have recommended the product due to its durability and great customer service which I’m sure is wide spread throughout the sales department. I found a quality product that I will surely purchase if the need for the product comes back around.
Close5 5Lightweight and easy installation.By Felice Cerone from Energie Valero Inc. on 2/8/18Long lasting in harsh weather. The adjustments permitted to reach the different heights and widths of each wagon.Long lasting in harsh weather. The adjustments permitted to reach the different heights and widths of each wagon.
Close5 5You can depend on the company to back its product.By Hamlin Sweatman from Lafarge Holcim on 12/29/17Sales people are good to work with and they do what they say they are going to do. It is all about safety to [SafeRack]. And give you the best…
Read MoreSales people are good to work with and they do what they say they are going to do. It is all about safety to [SafeRack]. And give you the best product they have.
Close5 5Quality. Can’t say enough about the quality.By Becky Norton from Erdmann Corporation on 11/7/17SafeRack offers a very trustworthy and quality product. Delivery comes through in a pinch. Engineering offers quick turnaround on their drawings.SafeRack offers a very trustworthy and quality product. Delivery comes through in a pinch. Engineering offers quick turnaround on their drawings.
Close5 5All is excellent!By Buddy Sallada from Brenntag NE on 11/7/17Safety safety safety! It is the best on the market at protecting our workers from fallsSafety safety safety! It is the best on the market at protecting our workers from falls
Close5 5SafeRack has a really short lead time.By Mark Heirigs from Kolberg-Pioneer, Inc. on 11/7/17I received an order acknowledgement shortly after sending in the purchase order. It was exactly what our engineering department wanted.I received an order acknowledgement shortly after sending in the purchase order. It was exactly what our engineering department wanted.
Close5 5Excellent customer service.By Kevin Carman from Texas Gas Transmission, LLC on 10/11/17Mark Gardner was very good to work with and listened closely to my needs for modifying the platforms to better suit our needs. The personal attention to details and requests were…
Read MoreMark Gardner was very good to work with and listened closely to my needs for modifying the platforms to better suit our needs. The personal attention to details and requests were very appreciated.
Close5 5Top quality materials of construction, fast shipping and customer service.By Stephen Kirwan from Calgon Carbon Corporation on 9/28/17Sales department was knowledgeable of product line & customer needs. Communication was excellent and included a follow call to verify customer satisfaction. Safety gates arrived quickly and properly packaged. We have other…
Read MoreSales department was knowledgeable of product line & customer needs. Communication was excellent and included a follow call to verify customer satisfaction. Safety gates arrived quickly and properly packaged. We have other equipment purchased from SafeRack and product quality, customer service, budget cost and availability for replacement parts are world class.
Close5 5Great product. Fair pricing. Great service.By Chris Sperry from Ultrasonic Power Corporation on 9/26/17Sales and engineering were very helpful and got me prints in a very timely manner which helped me close my sale. After my initial contact with SafeRack, they were going…
Read MoreSales and engineering were very helpful and got me prints in a very timely manner which helped me close my sale. After my initial contact with SafeRack, they were going to get the order. It was just a matter of me closing my customer.
Close5 5I would highly recommend this product. It is very stable and well built.By Jade Doyle from Big River United Energy on 9/26/17Tom answered all questions quickly and clearly. There has only been positive experiences dealing with SafeRack. Good quality work.Tom answered all questions quickly and clearly. There has only been positive experiences dealing with SafeRack. Good quality work.
Close5 5Ease of installation, reliable service.By Keith Clark from Lucite International, Inc on 9/22/17SafeRack is a reliable company that is informative in their products and customers. Sales kept me in mind after I was unavailable to answer emails for two weeks because of vacation…
Read MoreSafeRack is a reliable company that is informative in their products and customers. Sales kept me in mind after I was unavailable to answer emails for two weeks because of vacation and work.
Close5 5Easily assembled in the field and fit like a glove.By Bill Kusmits from Marathon Petroleum Corporation on 9/14/17The engineering for these products is already completed and the OSHA regulations are fully understood by the company, if not I may have developed these stairs through other resources. As a…
Read MoreThe engineering for these products is already completed and the OSHA regulations are fully understood by the company, if not I may have developed these stairs through other resources. As a shareholder of the company this is a value engineered item at a feasible cost to the company.
Close5 5Ease of mobility. Safety. Multiple heights.By Mark Hinze from King Industries, Inc. on 8/10/17Just used it today for the first time. Easy to use and set up. Makes getting to the top of tank wagons and iso-containers much easier.Just used it today for the first time. Easy to use and set up. Makes getting to the top of tank wagons and iso-containers much easier.
Close5 5Quality and simplicity of construction.By John Priefer from Reg Albert Lea LLC on 8/9/17I would highly recommend this product because of quick response, quality of construction and ease of installation. We continue to find SafeRack a great partner for providing our team with…
Read MoreI would highly recommend this product because of quick response, quality of construction and ease of installation. We continue to find SafeRack a great partner for providing our team with the highest quality safety equipment.
Close5 5The whole process was a positive one with very little issues.By Brady Heck from NUK USA LLC on 8/9/17I found that the equipment is very sturdy and built to the OSHA regulations. Its very easy to put together, I can trust it is built to code, the bright colors…
Read MoreI found that the equipment is very sturdy and built to the OSHA regulations. Its very easy to put together, I can trust it is built to code, the bright colors of the products makes it look very nice.
Close5 5Build quality is great, and the range of customization is wide.By Zach Crowe from Superior Oil Company, Inc. on 8/9/17It was difficult to find a situation the Maui couldn't fit or easily and relatively cheaply be made to fit. The mobility is great, but being able to provide protection for…
Read MoreIt was difficult to find a situation the Maui couldn’t fit or easily and relatively cheaply be made to fit. The mobility is great, but being able to provide protection for both ISO style and common carrier bulk tankers was a major selling point. The assembly is easy to do ourselves. Maintenance of the Maui is very simple. What parts may need serviced or replaced or cheap to order and can be done onsite by in house maintenance. Provides great protection to workers on top of bulk style tankers or similar, especially if you live in areas with inclement weather.
Close5 5Very responsive and helpful.By Kerri Zabin from Arc Terminals on 7/27/17Our crew used them immediately and are grateful they arrived so quickly. Tom and Amber are always quick to respond to any question we might have. They are the 'go' to team.Our crew used them immediately and are grateful they arrived so quickly. Tom and Amber are always quick to respond to any question we might have. They are the ‘go’ to team.
Close5 5Exactly what I wanted.By Jake Shore from Venables Construction on 7/24/17Very easy to put together with no missing parts. Everything went well.Very easy to put together with no missing parts. Everything went well.
Close5 5Very durable, adjusts easily for various applications.By Doug Smith from Clean Earth of North Jersey, Inc. on 6/21/17Very effective for its intended purpose. Hard to narrow [favorite specific features] down to just one, but I suppose ease of use, which is most important in protecting our employees.…
Read MoreVery effective for its intended purpose. Hard to narrow [favorite specific features] down to just one, but I suppose ease of use, which is most important in protecting our employees. All aspects have been very positive.
Close5 5Service, quality and ease of use…By Dua Thor from Sanimax ATO Inc. on 6/6/17Very fast delivery. Very good quality and service from salesman and everyone else.Very fast delivery. Very good quality and service from salesman and everyone else.
Close5 5Quality Workmanship EngineeringBy Buddy Sallada from Brenntag Northeast on 6/5/17Jason is one of the best, if not the best sales person that I have ever worked with. I would absolutely recommend this product to anyone looking for this type of…
Read MoreJason is one of the best, if not the best sales person that I have ever worked with. I would absolutely recommend this product to anyone looking for this type of product. The entire experience from start to finish was perfect!
Close5 5Some companies still know how to do business efficiently.By Ryan Pelletier from Raymond R. Houle Construction on 6/5/17I just wanted to drop a line to express my pleasure with your product. The crossover steps and platform went together with relative ease and the customer is very happy…
Read MoreI just wanted to drop a line to express my pleasure with your product. The crossover steps and platform went together with relative ease and the customer is very happy with them. Additionally, your customer service was top notch from the moment I contacted you all and I didn’t have to wait for shop drawings, quotes or answers to my questions. My order was relatively small but your company treated me like a very important customer. Thank you for prioritizing my order and selling me a top quality product. I would recommend you folks to any one of my colleagues with the highest regard.
Close5 5Product fulfilled the customer’s expectations.By Dan Logsdon from Choctaw Kaul Dist Co. on 5/31/17The product was very simple and met all the specs that the customer requested. The SafeRack name is well know and respected. Product is very well made.The product was very simple and met all the specs that the customer requested. The SafeRack name is well know and respected. Product is very well made.
Close5 5Cost effective and good quality.By Richard from Fountain on 5/31/17No negative comments, I think the product is cost efficient and good quality. It is long-lasting, has multiple uses and is maintenance free. Molly did all the work for me. Very…
Read MoreNo negative comments, I think the product is cost efficient and good quality. It is long-lasting, has multiple uses and is maintenance free. Molly did all the work for me. Very helpful.
Close5 5Appears to be great quality.By D. Nick Nicholson from Enterprise Products on 5/8/17Everyone I had to deal with was great - in knowledge, professionalism and respect for the customer.Everyone I had to deal with was great – in knowledge, professionalism and respect for the customer.
Close5 5I consider all areas to be excellent.By Julio Delgado from The Lubrizol Corporation on 4/18/17Every time I reach out to Molly, she is quick to respond or if needed to do a sight visit she is readily available. Molly does an excellent job of…
Read MoreEvery time I reach out to Molly, she is quick to respond or if needed to do a sight visit she is readily available. Molly does an excellent job of responding to our needs. I would recommend buying these products. Products are high quality and competitively priced.
Close5 5The best rack we’ve used and great product support.By Dan Hillman from Chemtrade Sulfate Chemicals Inc. on 3/7/17The order was delivered on time, as promised. The best features include the way the locking feature works and how easy the install is, works right out the box. The…
Read MoreThe order was delivered on time, as promised. The best features include the way the locking feature works and how easy the install is, works right out the box. The best rack we’ve used and great product support.
Close5 5The quality of workmanship is excellent.By Kevin Roberts from Momentive Performance Materials, Inc. on 2/24/17The product was delivered very fast and communication with my rep was very good. He made sure everything turned out well with my order. The quality of workmanship is excellent with…
Read MoreThe product was delivered very fast and communication with my rep was very good. He made sure everything turned out well with my order. The quality of workmanship is excellent with SafeRack. Overall, my experience was positive including all aspects of the product and sale. That says a lot about the employees working for the company, which in turn says a lot about the quality of the company.
Close5 5Custom Made Work Platform Fast and Professional!By Arnaud from Queyron on 2/21/17I approached SafeRack because of my interest in the G Series of Roll-A-Step. Few days later, Bryce Jordan came to my facility to investigate on my need and potential future ones.…
Read MoreI approached SafeRack because of my interest in the G Series of Roll-A-Step. Few days later, Bryce Jordan came to my facility to investigate on my need and potential future ones. Quotes and commercial arrangement has been set quickly. Communication between SafeRack and I was fast and professional. Before reception of our platform, we have been invited to visit the SafeRack facility. This place is amazingly clean, partially robotized and professional. Purchased platform is nicely manufactured and easy to use. Later we worked on a custom made platform. Despite the fact that my specifications were not easily reachable, they provide me a solution the same week. I totally recommend this company.
Close5 5Excellent service once again!By Bill Fleischauer from Stepan US on 2/17/17The entire process went smoothly. I was kept well informed by Tom Merschdorf and Paula Witherspoon during the fabrication phase through delivery and installation. The estimated time frame given from…
Read MoreThe entire process went smoothly. I was kept well informed by Tom Merschdorf and Paula Witherspoon during the fabrication phase through delivery and installation. The estimated time frame given from purchase to installation was accurate. Excellent service once again by Tom Merschdorf!
Close5 5I received the order 4 days after it was placed.By Heather Nichols from BDI on 2/16/17I received the order 4 days after it was placed. My salesperson was pretty responsive. My customer likes the Todo brand.I received the order 4 days after it was placed. My salesperson was pretty responsive. My customer likes the Todo brand.
Close5 5Priced within reason – even special order parts.By Don Enix from Hexion, Inc. on 1/4/17Curtis and Cody were a lot of help FROM THE VERY START OF THE PROJECT. This was a special project and had to have special pieces made to order and SafeRack…
Read MoreCurtis and Cody were a lot of help FROM THE VERY START OF THE PROJECT. This was a special project and had to have special pieces made to order and SafeRack came through for us. The sales team worked with us because we had to break up order on different PO’s. Items were priced within reason – even special order parts! Great quality material, fast delivery – some things come right off the shelf. Items were delivered within 10 days of placing the order.
Close5 5We’re very pleased.By Dorin Marian from The International Group, Inc. on 1/4/17Walter Baron was very responsive and helpful in setting up this order. The price was a great selling point. Product was delivered as promised. We're very pleased with the good…
Read MoreWalter Baron was very responsive and helpful in setting up this order. The price was a great selling point. Product was delivered as promised. We’re very pleased with the good workmanship, light construction and the fact that it is so easy to use. I would recommend SafeRack to anyone because it’s clear that they make good products as advertised.
Close5 5SafeRack came through!By Dan Powell from Hexion, Inc. on 1/4/17We had to do some gap filling on the ramp for our railcar fall protection unit. Your competitors could not supply the necessary products in time, but SafeRack came through…
Read MoreWe had to do some gap filling on the ramp for our railcar fall protection unit. Your competitors could not supply the necessary products in time, but SafeRack came through with the add-ons……in time! Delivery time was as expected. Stephen Todd is always on top of things, keeping me informed. His communication throughout the project was excellent. We would recommend SafeRack because they supply good products.
Close5 5This is a solid product that we will use for years.By Sam Hinson from RPM Wood Finishes Group on 1/4/17Product was delivered at the specified time. Your team was very helpful in fitting the install within the project demands. The overall fit and finish is excellent. The best part…
Read MoreProduct was delivered at the specified time. Your team was very helpful in fitting the install within the project demands. The overall fit and finish is excellent. The best part is that we now feel that fall protection is not an issue at the site anymore. Stephen was good to work with – he kept us on track. The site visit ensured we got what we needed and gave us comfort as we moved forward in the project. We can tell this is a solid product that we will use for years.
Close5 5I would recommend this product.By Dan Pettit from Western Refining Terminals, LLC on 1/4/17The product was delivered quickly. Both Curtis and Cody were very responsive. I was especially impressed that the track pans were lightweight and easy to use. I would recommend this…
Read MoreThe product was delivered quickly. Both Curtis and Cody were very responsive. I was especially impressed that the track pans were lightweight and easy to use. I would recommend this product.
Close5 5Pat did a great job explaining the product and working with me.By Richard Hushon from SYNAGRO on 11/23/16The product is safe, well-built and reasonably priced. This is a quality product that keeps workers safe, meeting all safety requirements. I would recommend this product.The product is safe, well-built and reasonably priced. This is a quality product that keeps workers safe, meeting all safety requirements. I would recommend this product.
Close5 5Quality product keeping workers safe.By Richard Hushon from SYNAGRO on 11/23/16Safe, well built, reasonable price. Meets all safety requirements. Quality product keeping workers safe. Pat did a great job explaining the product and working with me on a payment plan.Safe, well built, reasonable price. Meets all safety requirements. Quality product keeping workers safe. Pat did a great job explaining the product and working with me on a payment plan.
Close5Quick and easy assembly.By Carrie Jacobs from JelSert on 11/22/16Quick and easy assembly, I like the little mini platform. Our VP of QA likes it. If QA likes it, everything else is just icing on the cake. It's great…
Read MoreQuick and easy assembly, I like the little mini platform. Our VP of QA likes it. If QA likes it, everything else is just icing on the cake. It’s great for getting people to understand standard construction. Sometimes it’s very hard to get internal people to understand that they don’t need huge platforms. Everything went well. I love the trailer for demo purposes and my sales rep was able to arrange a plant visit to talk to someone who already had a unit installed. Getting feedback from someone living with it was great.
Close5 5The product was delivered within the week.By JR Dunz from Healing Place Church on 11/15/16My salesperson was always responsive, within 24hrs of reaching out. The YellowGate is exactly what we were looking for.My salesperson was always responsive, within 24hrs of reaching out. The YellowGate is exactly what we were looking for.
Close5 5The salesperson was very responsive. The product was delivered fast.By Larry Parker from Cemex on 11/8/16I was concerned about the product not fitting our space, but it meets our needs and works very well. The overall experience with SafeRack was positive.I was concerned about the product not fitting our space, but it meets our needs and works very well. The overall experience with SafeRack was positive.
Close5 5The reps were very responsive – kept excellent updates with the Hurricane situation.By Chris Hodges from Lincoln Electric System on 11/3/16My order was delivered within one week. The ease of assembly, lightweight design and ease of installation are some of the best features.My order was delivered within one week. The ease of assembly, lightweight design and ease of installation are some of the best features.
Close5 5My salesperson was the best, even with the severe weather that was occurring in their location, they were ready to help.By Tim Martin from Monsanto on 11/3/16The products were delivered very fast it seemed. The ergo design is nice and the operators appreciate this model the most - the safety yellow color, the design to allow…
Read MoreThe products were delivered very fast it seemed. The ergo design is nice and the operators appreciate this model the most – the safety yellow color, the design to allow this to be placed on either side of the trucks, and the low profile. All positive!
Close5 5Everyone in the SafeRack group was great to work with.By Josh Kermes from Poet Biorefining Glenville on 11/2/16I placed this order as a replacement to our damaged equipment. We already knew the benefits of SafeRack loading platforms. We have had one since 2009. We just needed a…
Read MoreI placed this order as a replacement to our damaged equipment. We already knew the benefits of SafeRack loading platforms. We have had one since 2009. We just needed a couple replacement parts.
Close5 5I had no trouble getting a response to any questions and when I placed the order it was handled well.By Nathan Winchester from Brenntag Canada Inc. on 11/2/16So far everything has been fantastic and handled quickly. With this product, my operator will have an engineered safety device when working with rail cars that is sized right, designed…
Read MoreSo far everything has been fantastic and handled quickly. With this product, my operator will have an engineered safety device when working with rail cars that is sized right, designed well and simple to use. Overall, the SafeRack team was very fast and receptive. Great customer service when answering questions as well.
Close5 5Customer service and sales provided quick responses when I had questions.By Aaron Dickey from Delek Logistics Partners, LP on 10/18/16Quotes were delivered quickly, and order was processed quickly once p.o. was issued. Great product. Good support from sales staff, even made attempts to travel out of their way to…
Read MoreQuotes were delivered quickly, and order was processed quickly once p.o. was issued. Great product. Good support from sales staff, even made attempts to travel out of their way to our facility if needed. I was very impressed with the quality of the stairs relative to their cost, and will definitely consider Safe Rack on future projects.
Close5 5My rep, Brandon Harrison, was highly capable.By Doug Stanek from Calumet Specialties on 10/13/16My rep, Brandon Harrison, was highly capable. It was an unplanned replacement of an existing platform. Not matching the existing carriage system would prevent an easy replacement. Cost of the rack…
Read MoreMy rep, Brandon Harrison, was highly capable. It was an unplanned replacement of an existing platform. Not matching the existing carriage system would prevent an easy replacement. Cost of the rack could have also prevented the purchase, but a good design gives a good final product that was easy to install and easy to use. The use of the unloading platform was not intuitive to some operators. I found it best to push the top step to start lowering the rack. Some operators just used the side handles with much more difficulty. A placard that says push here may be useful. Overall, I would recommend this product, it feels sturdy, has a good safety color pattern, and is easy to maneuver.
Close5 5SafeRack has the construction process down.By Kyle Kershaw from UPM Raflatac on 10/12/16Ease of use, fast delivery, cost effective. Although we have yet to use it, I would recommend this product. It is a great fit for the application and it seems…
Read MoreEase of use, fast delivery, cost effective. Although we have yet to use it, I would recommend this product. It is a great fit for the application and it seems SafeRack has the construction process down.
Close5 5SafeRack always provides speedy delivery.By Buddy Sallada from Brenntag Northeast, Inc. on 10/11/16SafeRack always provides speedy delivery. Jason McKinney is absolutely the best!!!!! SafeRack products are the best on the market - workmanship and modular construction. The biggest benefits using SafeRack products are safety,…
Read MoreSafeRack always provides speedy delivery. Jason McKinney is absolutely the best!!!!! SafeRack products are the best on the market – workmanship and modular construction. The biggest benefits using SafeRack products are safety, quality and ease of installation.
Close5 5The product is very flexible.By Gary Smith from Fortna on 10/6/16My sales rep was very responsive. The order was delivered within two weeks. The product is very flexible and I like the short order-to-site time, design ease and assembly time.My sales rep was very responsive. The order was delivered within two weeks. The product is very flexible and I like the short order-to-site time, design ease and assembly time.
Close5 5Our expectations were met, response was timely and complete.By Perry Everett from Shell Chemical LP on 10/6/16Simple, straightforward designs. While we have not installed equipment yet, the overall quality of fabrication appears to be good. There are innovations in the details that will enhance the overall…
Read MoreCloseSimple, straightforward designs. While we have not installed equipment yet, the overall quality of fabrication appears to be good. There are innovations in the details that will enhance the overall simplicity of it. We did have a small snafu regarding deliver/shipment dates and times. Might be able to improve communications with customer so we can coordinate unloading more efficiently.5 5This is a much better product than other ramps.By Dan Hillman from Chemtrade Logistics on 10/6/16My salesperson got back with the quote quickly. Delivery was on time, as promised. This is a much better product than other ramps at our facility. It is lightweight but…
Read MoreMy salesperson got back with the quote quickly. Delivery was on time, as promised. This is a much better product than other ramps at our facility. It is lightweight but strong, easy to operate and easily available.
Close5 5Hands down the best option.By Tom Hopkins from NuStar PL Operating Partner, LP on 10/6/16Hands down the best option. Some say the cost is more than if you welded it yourself. To do it yourself though, you must draw up, order materials, weld out (would…
Read MoreHands down the best option. Some say the cost is more than if you welded it yourself. To do it yourself though, you must draw up, order materials, weld out (would not be able to take apart and move), blast and paint. I think getting the product ready to assemble and set is best. The product is well made, durable, easy to assemble, extremely well coated with non-rust components.
Close5 5Delivery was super fast.By Carlos Daza from Tesoro Logistics Operations LLC on 10/6/16Dealing with the sales rep was very smooth - the most responsive ever. Delivery was super fast - immediately after receipt of PO. I would absolutely recommend this product -…
Read MoreDealing with the sales rep was very smooth – the most responsive ever. Delivery was super fast – immediately after receipt of PO. I would absolutely recommend this product – fast turnaround, good price point, portable and easy to assemble.
Close5 5Great product that can be used in just about all of our applications.By Donnie Maffioli from Nipsco Sugar Creek Power on 10/3/16I have nothing but good things to say about the emails I received throughout the process from researching this gate to verification that I had received it. We have been down…
Read MoreI have nothing but good things to say about the emails I received throughout the process from researching this gate to verification that I had received it. We have been down the road of ordering specific sizes for specific openings and this product does away with those concerns due to its adjustability. Great product that can be used in just about all of our applications and is easy to install.
Close5 5The product speaks for itself.By Rene Correa from NuStar Energy on 9/30/16Molly was very helpful in that she came in and took measurements and placed the order as soon as she was done. She was very professional and acted quick to my…
Read MoreMolly was very helpful in that she came in and took measurements and placed the order as soon as she was done. She was very professional and acted quick to my needs. It is a great product – very light in weight, sturdy and it is very safe to use. The product speaks for itself. I have had great experience with the product.
Close5 5Good service and sales help.By Bill Hill from CP Vegetable Oil Inc on 9/27/16Good service and sales help. The product was delivered within weeks. I especially like the mobility extension for various heights.Good service and sales help. The product was delivered within weeks. I especially like the mobility extension for various heights.
Close5 5Everything from speaking with representatives all the way to the install was easy and deserves an A+.By Larry Langley from Gentex Corp. on 9/14/16Everything from speaking with representatives all the way to the install was easy and deserves an A+. I am well pleased with the service and the product. Good product, easy to install…
Read MoreEverything from speaking with representatives all the way to the install was easy and deserves an A+. I am well pleased with the service and the product. Good product, easy to install and representatives were easy to work with. The product also arrived faster than expected.
Close5 5Customer service and sales were outstanding.By Bruce McKinney from Chevron Phillips Chemical Co. on 9/14/16Customer service and sales were outstanding. I dealt with two salesmen. They both responded almost immediately to my calls and correspondence. Product design and quality are top notch. I originally ordered 27…
Read MoreCustomer service and sales were outstanding. I dealt with two salesmen. They both responded almost immediately to my calls and correspondence. Product design and quality are top notch. I originally ordered 27 Yellowgates. After having them installed, I ordered an additional 26. Delivery was prompt. The flexibility and safety features this product allows is a huge selling point. Will be using this product again.
Close5 5I was quoted the same day as requested.By Bill Robison from Under Armour on 9/13/16No negatives. All positive. I missed the cold call from the sales rep, Mark Gardner. I worked off his business card and catalog he left. We got the deal done…
Read MoreNo negatives. All positive. I missed the cold call from the sales rep, Mark Gardner. I worked off his business card and catalog he left. We got the deal done over email. I was quoted the same day as requested, with price breaks for higher quantities as needed. I received my order real quick – within days. These are truly universal for our Distribution House needs, easy to install and adjust, eliminating the need for chains and hanging signs across stairways.
Close5 5The product is easy to assemble, good quality and reconfigurable.By Collin Ng from Alltrust International PTE LTD on 9/13/16The response from SafeRack is prompt. I've dealt with both the SafeRack UK as well as US divisions and they are both very helpful and professional. Client is happy with the…
Read MoreThe response from SafeRack is prompt. I’ve dealt with both the SafeRack UK as well as US divisions and they are both very helpful and professional. Client is happy with the product and some resulted in repeated order. The product is easy to assemble, good quality and reconfigurable. Overall the client is happy with the quality of the product. Service and engineering support from SafeRack is good.
Close5 5The gangway arrived promptly, within the time given.By Jesse Wellborn from Ash Grove Cement Company on 9/13/16The gangway arrived promptly, within the time given. My salesperson was very responsive and presented no obstacles during the purchase process.The gangway arrived promptly, within the time given. My salesperson was very responsive and presented no obstacles during the purchase process.
Close5 5As always, Molly was perfect to work with.By Greg Vastbinder from NuStar Terminal Partners, TX L.P. on 9/2/16I would recommend SafeRack - you are always reliable. I've purchased this product in the past. It offers solid construction, durability and is corrosion resistant. As always, Molly was perfect…
Read MoreI would recommend SafeRack – you are always reliable. I’ve purchased this product in the past. It offers solid construction, durability and is corrosion resistant. As always, Molly was perfect to work with.
Close5 5I worked with Travis McCraine and he was amazing to work with.By Jay Jones from Grainger Dayton on 9/2/16I worked with Travis McCraine and he was amazing to work with. Travis was the only rep that would visit the site among all your competition so this made it a…
Read MoreCloseI worked with Travis McCraine and he was amazing to work with. Travis was the only rep that would visit the site among all your competition so this made it a no brainer. The product is easy to install. It is a quality made product. You have a solution to fit any configuration available. It would have been nice to get the product to the customer on Friday instead of Sunday but that was not all your fault.
5 5Great fit, quality materials and well-engineered design for strength.By Jerry Skalsky II from Oakley Tank and Equipment on 8/31/16The original point of contact was unfamiliar with the product but had no problem getting us to the right person who was very knowledgeable and helpful. The product was the…
Read MoreThe original point of contact was unfamiliar with the product but had no problem getting us to the right person who was very knowledgeable and helpful. The product was the exact replacement with no modifications needed. It arrived before it was expected. Overall, great fit, quality materials and well-engineered design for strength.
Close5 5My experience with my salesman was excellent.By Bob Fleming from Wareham and Crowe Electric on 8/29/16All personnel that I dealt with when sourcing this product, to purchasing and delivery, were highly professional and a pleasure to deal with. The order was placed August 9th and…
Read MoreAll personnel that I dealt with when sourcing this product, to purchasing and delivery, were highly professional and a pleasure to deal with. The order was placed August 9th and received at our office August 16th as scheduled. My experience with my salesman was excellent. When I was making inquiries on this product, he happened to be in town and a meeting was set up the next day, which provided many answers to my questions. The unit has yet to be installed, but the construction and available ports for electrical connections will make the unit very adaptable for our application. Based on the service from SafeRack and the specification ratings required for our hazardous ratings applications, I would highly recommend this product.
Close5 5It is sturdy, functional, OSHA-compliant, it stands up to the weather and heavy use.By Joe Stansell from Proximo Distillers, LLC on 8/18/16No concerns. Staff is professional and friendly. I would recommend the product. It is sturdy, functional, OSHA-compliant, it stands up to the weather and it stands up to heavy use. The salesman has…
Read MoreNo concerns. Staff is professional and friendly. I would recommend the product. It is sturdy, functional, OSHA-compliant, it stands up to the weather and it stands up to heavy use. The salesman has been responsive. He promptly took my order and delivered a thorough proposal. My order was delivered within a few weeks, well within the expected shipping time.
Close5 5After the design was complete it was delivered very quickly.By Bret Grider from Bunge North America (OPD West) Inc on 8/8/16I have nothing negative to say about the service I have received thus far. All the personnel I have dealt with thus far are pleasant, responsive and very knowledgeable. If we…
Read MoreI have nothing negative to say about the service I have received thus far. All the personnel I have dealt with thus far are pleasant, responsive and very knowledgeable. If we had not worked out a turnkey installation, I would have been forced to look elsewhere. After the design was complete it was delivered very quickly.
Close5 5Well made, light weight and within budget.By Larry Parker from Cemex on 8/8/16I would recommend this product. It is well made, light weight and within budget. It was also delivered very fast.I would recommend this product. It is well made, light weight and within budget. It was also delivered very fast.
Close5 5This is a great product that can be modified to solve many issues.By Damon Lischke from Calumet Specialty Products on 8/8/16This is a great product that can be modified to solve many issues. I found that during the field measurement step, manway access has to be considered so supports or…
Read MoreThis is a great product that can be modified to solve many issues. I found that during the field measurement step, manway access has to be considered so supports or legs are not in the way. I appreciated the field support from Shane, who was very responsive, the pre-engineered design and the easy assembly.
Close5 5Delivery was very quick. Response was excellent.By Dan Logsdon from Choctaw Kaul Dist - Detroit on 8/8/16Very good product delivered at a very reasonable price. Our customer has very specific needs and these were met on every occasion. Delivery was very quick. Lead times are always…
Read MoreVery good product delivered at a very reasonable price. Our customer has very specific needs and these were met on every occasion. Delivery was very quick. Lead times are always consistent and short. Response was excellent. I usually would have our quote within an hour or two at the most.
Close5 5Customer service was excellent.By Tony Block from Gateway Extrusions, LTD on 8/8/16Customer service was excellent and I received the order as promised. We now have a safer way of getting on semi flatbeds. The safety, security and accessibility are the biggest…
Read MoreCustomer service was excellent and I received the order as promised. We now have a safer way of getting on semi flatbeds. The safety, security and accessibility are the biggest benefits.
Close5 5The product is superior to others in the market.By Ken Bates from Growers Ag. Service on 8/8/16Patrick and Katie were very good to work with and very professional. The sales reps were very knowledgable, finding a solution that is able to be used with multiple chemicals.…
Read MorePatrick and Katie were very good to work with and very professional. The sales reps were very knowledgable, finding a solution that is able to be used with multiple chemicals. You offer a good valve for the price that is durable, functional and within reasonable availability. The product is superior to others in the market. I have been involved in purchasing your products before and have always had a good experience.
Close5 5The order was delivered within just a few days.By Ralph Hixon from W Smith Cartage Company Inc on 7/8/16The order was delivered within just a few days. My sales rep was very responsive and I always received prompt service. The biggest benefits are safety when climbing, ease of use…
Read MoreThe order was delivered within just a few days. My sales rep was very responsive and I always received prompt service. The biggest benefits are safety when climbing, ease of use and product quality. All was excellent.
Close5 5My sales rep was Johnny on the spot.By Mike Glaze from Buzzi Unicem on 7/7/16Product was delivered quicker than I thought it would get here. I was looking at possibly 6 to 7 weeks. We received it in about 3 weeks. My sales rep…
Read MoreProduct was delivered quicker than I thought it would get here. I was looking at possibly 6 to 7 weeks. We received it in about 3 weeks. My sales rep was Johnny on the spot. He gave me a couple of follow up calls that helped a lot. We have used SafeRack for some time, and will continue to use SafeRack. The products are better quality, last longer, and for me personally, they look better. I have recommended them to our other terminals, and most have switched over.
Close5 5SafeRack is already a recognized leader in the industry.By Cedric Boivin from Orica Canada Inc. on 7/7/16SafeRack is already a recognized leader in the industry. The product was delivered quick considering the location of our site. The design fits with our needs and allows our workers…
Read MoreSafeRack is already a recognized leader in the industry. The product was delivered quick considering the location of our site. The design fits with our needs and allows our workers to work in a safe environment. Overall, customer service could work on communication between sales reps, engineering drawings and specs were easily accessible, the product quality is good so far, delivery was on time and packaging was great with no damage. Pricing is a bit above the competition but you’re paying for quality.
Close5 5The product was delivered fast.By Buddy Sallada from Brenntag NE on 7/7/16The product was delivered fast. I always received responses from my sales rep quickly. The biggest benefit of this product is the quality and engineering which help to keep our…
Read MoreThe product was delivered fast. I always received responses from my sales rep quickly. The biggest benefit of this product is the quality and engineering which help to keep our staff safe. I would recommend SafeRack and this product.
Close5 5I requested a quote and had it back in about an hour.By Russ Brittain from Terra International, LLC on 7/7/16I received the unit within five business days of ordering. My salesperson was very prompt; good people to work with. I requested a quote and had it back in about…
Read MoreI received the unit within five business days of ordering. My salesperson was very prompt; good people to work with. I requested a quote and had it back in about an hour.
Close5 5Excellent price for product receivedBy Michael Cooper from NuStar Logistics, L.P. on 7/7/16The safety gates were delivered just a few days after the order was placed. We received excellent response from the salespeople. The gates were just what we needed for the…
Read MoreThe safety gates were delivered just a few days after the order was placed. We received excellent response from the salespeople. The gates were just what we needed for the application – lightweight, sturdy, easy to install and adjustable. Excellent price for product received. Excellent service and fast delivery.
Close5 5The product is very well designed.By Scott Everton from CRS Contractors Rental Supply on 7/7/16My salesman Bob was very responsive and helped me through the entire process and was very cordial as my customer kept requesting different options. The product is very well designed.…
Read MoreMy salesman Bob was very responsive and helped me through the entire process and was very cordial as my customer kept requesting different options. The product is very well designed. The fact that you carry a wide variety of products for the customers we deal with is a big plus. The biggest benefits are safety, ease of movement and that it’s corrosion-free.
Close4 5No obstacles when it comes to our employee’s safety.By Buddy Sallada from Brenntag Northeast, Inc. on 6/28/16No obstacles when it comes to our employee's safety.No obstacles when it comes to our employee’s safety.
Close5 5Reasonable prices, customizable, easy to assemble and install.By Brandon Trochta from NuStar Logistics, LP on 6/26/16Reasonable prices, customizable, easy to assemble and install.Reasonable prices, customizable, easy to assemble and install.
Close5 5Highly quality. Best steel I have ever installed.By Xudong Huang from Cheyenne Refinery on 6/12/16(1) Precisely engineered by Raquel Strickland that we ran into no issues whatsoever during the construction cycle. (2) Creative design. The rack is installed at a narrow strip between existing…
Read More(1) Precisely engineered by Raquel Strickland that we ran into no issues whatsoever during the construction cycle. (2) Creative design. The rack is installed at a narrow strip between existing railcar loading stations and existing other facilities, such as major pipe bridges. Raquel was able to work out a layout that all facilities are comfortable with that is also convenient outside of the railcar envelopes. (3) Highly quality. Best steel I have ever installed.
Close5 5We now have a much superior and safer product.By Chris Budd from Cape May County Municipal Utilities Authority on 6/9/16We could have built something out of scaffolding and made it work. By spending a little more money, we have a much superior and safer product.We could have built something out of scaffolding and made it work. By spending a little more money, we have a much superior and safer product.
Close5 5John Balderson was very knowledgeable and helpful.By Alex Martinez from Pinal Energy on 6/6/16John Balderson was very knowledgeable and helpful when it came to getting us the right parts. John walked us through getting him all the needed information to assure we were…
Read MoreJohn Balderson was very knowledgeable and helpful when it came to getting us the right parts. John walked us through getting him all the needed information to assure we were ordering only what was needed, John also helped us to make sure we had a way to pay for the parts as we are not a set up customer of SafeRack.
Close5 5On time… Modular construction… Safe employees.By from Brenntag NE on 6/3/16On time… Modular construction… Safe employees.On time… Modular construction… Safe employees.
Close5 5I needed the product fast, and they delivered.By Michael Wilson from Hometown Pharmacy Partnerships on 5/17/16I needed the product fast, and they delivered. The features I liked the most were the customer service, computer design, and expedited shipping.I needed the product fast, and they delivered. The features I liked the most were the customer service, computer design, and expedited shipping.
Close5 5Fred went out of his way to ensure the project came to a successful completion.By Mike Cochran from Mississippi Sand on 5/16/16Fred went out of his way to ensure the project came to a successful completion. Everything was as advertised.Fred went out of his way to ensure the project came to a successful completion. Everything was as advertised.
Close5 5Very responsive, quick to return email.By Marty Ozuna from Halvorson Cont. Group on 5/12/16Very responsive, quick to return email… Prompt service. Product is easy to install. We can install on several different wall systems.Very responsive, quick to return email… Prompt service. Product is easy to install. We can install on several different wall systems.
Close5 5Product arrived earlier than expected.By Jeremy Rybak from Worthington Industries on 5/6/16Product arrived earlier than expected which helped out alot. We were able to get it installed on a down day… Access to the other side of the line has improved…
Read MoreProduct arrived earlier than expected which helped out alot. We were able to get it installed on a down day… Access to the other side of the line has improved greatly. Operators no longer have to walk around the line to get to the other side. See more on ErectaStep’s crossover platforms and crossover stairs.
Close5 5Our orders are always delivered on time.By Purchasing Lead from Poet Design & Construction HQ on 5/5/16Our orders are always delivered on time. Sometimes we request delivery dates that are out a month or two and it's never a problem to have them delivered when we…
Read MoreOur orders are always delivered on time. Sometimes we request delivery dates that are out a month or two and it’s never a problem to have them delivered when we need them…we are happy with the product, delivery, and with communication with customer service and sales.
Close5 5Very satisfied with the service we get from the equipment.By Steve Taylor from Cemex on 5/5/16We have purchased them numerous times and are very satisfied with the service we get from the equipment.We have purchased them numerous times and are very satisfied with the service we get from the equipment.
Close5 5Very responsive. Great follow up.By Greg Brant from International Paper-Prattville on 5/3/16Very responsive. Great follow up. Quality service after the purchase…Very reliable. Easy to retrofit. Easy to improve per customer changes.Very responsive. Great follow up. Quality service after the purchase…Very reliable. Easy to retrofit. Easy to improve per customer changes.
Close5 5The product was very well built.By from MOP Terminals-Smackover Refinery on 4/28/16The product was very well built… corrosion resistant, ease of installation, flexibility.The product was very well built… corrosion resistant, ease of installation, flexibility.
Close5 5This product is easy to set up, move, and change.By Chris Jones from MarkWest Liberty Midstream on 4/25/16This product is easy to set up, move, and change to a different configuration if needed… stability, interchangeable, light weight.This product is easy to set up, move, and change to a different configuration if needed… stability, interchangeable, light weight.
Close5 5Lower cost alternative to shop fabricated structures.By Plant Engineer from MOP Terminals on 4/5/16…good customer support and a lower cost alternative to shop fabricated structures.…good customer support and a lower cost alternative to shop fabricated structures.
Close5 5Speed of delivery over competitors.By Rhory Anthony from Axeon Specialty Products on 4/5/16…Sturdiness. Quality in design and materials. Speed of delivery over competitors.…Sturdiness. Quality in design and materials. Speed of delivery over competitors.
Close5 5Costs less than I could have it designed for.By Project Manager from International Paper on 4/5/16Standard model could be modified to meet my application. Costs less than I could have it designed for. Costs less than I could have it built for. Easy installation.Standard model could be modified to meet my application. Costs less than I could have it designed for. Costs less than I could have it built for. Easy installation.
Close5 5All groups communicated deliverables and shipping date well.By Thad Ashcraft from NGL Energy Partners LP on 4/2/16All groups communicated deliverables and shipping date well.All groups communicated deliverables and shipping date well.
Close5 5Quick response on all matters.By Mitch LeBato from UTLX Manufacturing LLC on 3/31/16Quick response on all matters. It is working well for the application that was needed.Quick response on all matters. It is working well for the application that was needed.
Close5 5Very responsive…no obstacles.By Greg Brant from International Paper on 3/17/16Very responsive… no obstacles… quality service.Very responsive… no obstacles… quality service.
Close5 5The products are easy to construct and OSHA approved.By John Arellano from Kinder Morgan Liquid Terminal, LLC on 3/17/16The products are easy to construct and OSHA approved… Drawings are available… aesthetically nice and safe.The products are easy to construct and OSHA approved… Drawings are available… aesthetically nice and safe.
Close5 5Good communication.By Hector Leal from CEMEX on 3/9/16Good communication, Shane kept us posted… Requires less than 35 pounds to lower or rise. No pinch points. Meets OSHA/MSHA guidelines.Good communication, Shane kept us posted… Requires less than 35 pounds to lower or rise. No pinch points. Meets OSHA/MSHA guidelines.
Close5 5You guys can also produce and get to the customer way faster.By John Bennett from CEMEX on 3/9/16I used this product in Texas and found it was a lot beefier than the competition's products. It also offered a bar to keep the drivers from leaving it down.…
Read MoreI used this product in Texas and found it was a lot beefier than the competition’s products. It also offered a bar to keep the drivers from leaving it down. You guys can also produce and get them to the customer way faster.
Close5 5Excellent product… Excellent quality.By Project Engineer from Rowell Chemical Corporation on 3/9/16Excellent product… Excellent quality.Excellent product… Excellent quality.
Close5 5No obstacles, smooth transaction.By Jerry Puranen from Cheoy Lee Shipyards North America, Inc on 2/25/16No obstacles, smooth transaction. The team got me a quote quickly and shipped the items promptly.No obstacles, smooth transaction. The team got me a quote quickly and shipped the items promptly.
Close5 5My salesman was very helpful.By Tim Martin from Monsanto on 2/25/16When the chocks arrived I told the operators there was no way they got here that fast! My salesman was very helpful, worked with me in making sure that the…
Read MoreWhen the chocks arrived I told the operators there was no way they got here that fast! My salesman was very helpful, worked with me in making sure that the proper item was purchased.
Close5 5The sales staff was very helpful and courteous.By Larry Brown from Town of Marana on 2/5/16The sales staff was very helpful and courteous.The sales staff was very helpful and courteous.
Close5 5Each salesperson I dealt with was very knowledgeable.By Bill Fleischauer from Stepan US on 1/28/16The process of identifying and ordering the part needed was simple. Each salesperson I dealt with was very knowledgeable, very professional and communicated well.The process of identifying and ordering the part needed was simple. Each salesperson I dealt with was very knowledgeable, very professional and communicated well.
Close5 5Curtis was professional and we got exactly what he promised.By Theodore Stoutt from Wright Asphalt Brownwood Plant on 1/28/16My salesman (Curtis Bollinger) was extremely responsive on my first contact with your company. We were in construction and needed loading arms ASAP, he was professional and we got exactly…
Read MoreMy salesman (Curtis Bollinger) was extremely responsive on my first contact with your company. We were in construction and needed loading arms ASAP, he was professional and we got exactly what he promised. No different this time.
Close5 5Excellent customer service, fantastic product, easy to use.By Ryan Newton from Clark Public Utilities River Road on 1/15/16Very responsive. There were communications issues on my end and they were diligent in making sure I was taken care of by other means because they hadn't heard from me.…
Read MoreVery responsive. There were communications issues on my end and they were diligent in making sure I was taken care of by other means because they hadn’t heard from me. Excellent customer service, fantastic product, easy to use and everything I needed to do the job was there.
Close5 5Both salesmen have been on top of every question or concern.By Donald Reberg from Brenntag Specialties, Inc. on 1/7/16Both salesmen involved with this project have been on top of every question or concern I have had, and have provided timely responses. I was interested in purchasing a complete,…
Read MoreBoth salesmen involved with this project have been on top of every question or concern I have had, and have provided timely responses. I was interested in purchasing a complete, turn-key installation. SafeRack was the only vendor that provided it.
Close5 5Good price, and no issues.By Ivan Tramel from NuStar Logistics, L.P. on 1/7/16Satisfaction… they fit right back into place like the old one… good price, and no issues.Satisfaction… they fit right back into place like the old one… good price, and no issues.
Close5 5Very friendly and very quick to assist.By Russell Brittain from Terra International Inc. on 1/4/16Very friendly and very quick to assist.Very friendly and very quick to assist.
Close5 5Quality products and good response when issues arise.By Sergio Maldonado from Western Refining Company LP on 12/30/15Personally, I truly appreciate customer service. Many companies have similar products, they might be cheaper, better or worse. Regardless, it is always important to know that your sales engineer cares…
Read MorePersonally, I truly appreciate customer service. Many companies have similar products, they might be cheaper, better or worse. Regardless, it is always important to know that your sales engineer cares about your and your plant. Curtis and John have visited our plant multiple times, spoken with area supervisors as well as the operators (the most important ones). They have gained trust by showing quality products and good response when issues arise.
Close5 5Designed with safety in mind.By Terry Fleming from Glacial Lakes Energy, LLC on 12/22/15Salesman got right on it and provided great service. Very fast, received the product needed the following week… does the job very well. Designed with safety in mind.Salesman got right on it and provided great service. Very fast, received the product needed the following week… does the job very well. Designed with safety in mind.
Close5 5Perfect combination of utility and features.By Tim Doss from Wilbur-Ellis on 12/8/15Very impressed with the initial phone call and subsequent conversations throughout the purchasing process. My salesperson was very patient as I had to get the purchase approved, which took several…
Read MoreVery impressed with the initial phone call and subsequent conversations throughout the purchasing process. My salesperson was very patient as I had to get the purchase approved, which took several weeks. Did not realize the quality of the construction. Very sturdy and much larger than I expected. Perfect combination of utility and features.
Close4 5We are now set up for safe, stable and reliable outcomes.By Dan Thomas from NuStar Logistics, L.P. on 12/8/15We are now set up for safe, stable and reliable outcomes to our daily work.We are now set up for safe, stable and reliable outcomes to our daily work.
Close5 5Same great quality as before.By Mike Feldman from Trouw Nutrition International on 12/8/15Same great quality as before.Same great quality as before.
Close4 5SafeRack products are high quality and long lasting.By Kevin Schenker from Delta Terminals Services, Inc. on 12/8/15SafeRack products are high quality and long lasting with minimal maintenance issues if any. Customer service, sales, engineering, and product quality are always excellent with SafeRack.SafeRack products are high quality and long lasting with minimal maintenance issues if any. Customer service, sales, engineering, and product quality are always excellent with SafeRack.
Close5 5It seems to be very adequate for what it is intended for.By Roger Picard from Zellstoff Celgar Limited on 12/7/15First time exposed to this product. It seems to be very adequate for what it is intended for.First time exposed to this product. It seems to be very adequate for what it is intended for.
Close5 5Customer service worked very closely with our customer to fulfill our needs.By Dan Logsdon from Choctaw Kaul Dist on 12/7/15Customer service worked very closely with our customer to fulfill our needs. We purchased for our customer.... safety factor was very important.Customer service worked very closely with our customer to fulfill our needs. We purchased for our customer…. safety factor was very important.
Close4 5Easy transaction, quick delivery, easy to install.By Daryl Brye from Gundersen Health System on 12/3/15Easy transaction, quick delivery, easy to install.Easy transaction, quick delivery, easy to install.
Close4 5The salesman was responsive and answered all the questions.By Miguel Cruz from Bristol-Myers Squibb Mfg Company on 11/30/15The salesman was responsive with my doubts and answered all the questions.The salesman was responsive with my doubts and answered all the questions.
Close4 5Cost effective, easy operator use, great design.By Dave Karn from Dowler-Karn Limited on 11/7/15The product met my expectations and was very functional… it is simple and easy to install… cost effective, easy operator use, great design.The product met my expectations and was very functional… it is simple and easy to install… cost effective, easy operator use, great design.
Close5 5Reduces our need to replace a chain every time we enter the production floor.By Jason Bagley from Compass Minerals on 11/6/15Needed something that fit in a specific location and something that would be corrosion resistant… Reduces our need to replace a chain every time we enter the production floor.Needed something that fit in a specific location and something that would be corrosion resistant… Reduces our need to replace a chain every time we enter the production floor.
Close5 5Everything was great.By Brandon Michael from Centro Inc. on 11/6/15This grounding system was requested directly by the customer as the best on the market for the best safety and ease of use… Everything was great.This grounding system was requested directly by the customer as the best on the market for the best safety and ease of use… Everything was great.
Close5 5Our salesman was the best.By Steve Lansing from Westlake Vinyls Company LP on 10/20/15The mobile rack was delivered very timely. Our salesman was the best. Every question was answered in its entirety.The mobile rack was delivered very timely. Our salesman was the best. Every question was answered in its entirety.
Close4 5As usual, just what I wanted and expected.By Jason Boaz from Darling Ingredients Inc. on 10/12/15Mark Gardner took my order and did everything he could to complete my request and get my items to the job site on time… As usual, just what I wanted…
Read MoreMark Gardner took my order and did everything he could to complete my request and get my items to the job site on time… As usual, just what I wanted and expected… I have used these products at multiple locations and they have always performed flawlessly.
Close4 5They had it on a truck right away and we had it the next day.By Anthony Borrelli from The Dow Chemical Company on 10/10/15We needed 2 parts. I contacted the rep at SafeRack. They had it on a truck right away and we had it the next day. Awesome! Jason Tyner and Katie…
Read MoreWe needed 2 parts. I contacted the rep at SafeRack. They had it on a truck right away and we had it the next day. Awesome! Jason Tyner and Katie Kelly were on it…These gangways take a lot of abuse and they are easy to operate.
Close4 5Responded to every question, dug for details.By Mike Weissig from McCain Foods Canada on 10/1/15Having the engineering wrapped into the pricing for the platforms is huge for safety and liability - big selling point for us. Responded to every question, dug for details and…
Read MoreHaving the engineering wrapped into the pricing for the platforms is huge for safety and liability – big selling point for us. Responded to every question, dug for details and arranged for a site visit to see the product in use.
Close4 5For the springs, I liked the fact that they came as matched pairs.By Dee Lindsey from Hexcel Corporation on 9/9/15For the springs, I liked the fact that they came as matched pairs. For the swivel seal kits I liked the fact that they were inexpensive compared to the entire…
Read MoreFor the springs, I liked the fact that they came as matched pairs. For the swivel seal kits I liked the fact that they were inexpensive compared to the entire swivel joint. They provide short term repair potential in the event of failure of the primary installed components.
Close5 5Great communication, quick invoicing.By Chris Mueller from P&G Manufacturing Co. on 9/8/15Very good. Rustin was on top of all email questions….Great communication, quick invoicing.Very good. Rustin was on top of all email questions….Great communication, quick invoicing.
Close5 5We knew when Molly said they could meet the delivery date, we could count on it.By Keith Johnson from NuStar PL Operating Partner, LP on 9/3/15With our confidence in SafeRack, we knew when Molly said they could meet the delivery date, we could count on it.With our confidence in SafeRack, we knew when Molly said they could meet the delivery date, we could count on it.
Close5 5Excellent service all around.By David Shaw from Factor Gas Liquids Inc. on 8/27/15Excellent service all around. Helped on some of our customization aspects. We liked the team approach from initial info discovery to final product review from this survey. Very professional.Excellent service all around. Helped on some of our customization aspects. We liked the team approach from initial info discovery to final product review from this survey. Very professional.
Close5 5I got the quote quickly and they were very helpful.By Automation Control Specialist from DCP Midstream, LP on 8/25/15Our product was received in a timely manor. I got the quote quickly and they were very helpful.Our product was received in a timely manor. I got the quote quickly and they were very helpful.
Close5 5Quality, customer service and price.By Andrea Kluever-Jewkes from Fluor Industrial Services on 8/19/15We liked the easy assembly, quality, customer service and price.We liked the easy assembly, quality, customer service and price.
Close5 5Product was delivered in a very timely matter.By Maintenance Team Leader from REG LLC on 7/21/15Product was delivered in a very timely matter and my salesperson was very receptive and responsive to my individual needs.Product was delivered in a very timely matter and my salesperson was very receptive and responsive to my individual needs.
Close4 5We liked that the product was adjustable.By Tony Rodriguez from Industrial Conveyor Belt Systems on 7/6/15We liked that the product was adjustable and this is what the customer wanted.We liked that the product was adjustable and this is what the customer wanted.
Close4 5More responsive than some of the competition.By Jim Hayes from Olin Chlor Alkali Products on 7/2/15I have found SafeRack to be more responsive to my inquiries than some of the competition.I have found SafeRack to be more responsive to my inquiries than some of the competition.
Close5 5Curtis and John were excellent.By Project Engineer from Western Refining Company LP on 6/17/15My product was delivered as expected and in less time than we planned. Curtis and John were excellent. They visited the plant and provided a lunch and learn to communicate…
Read MoreMy product was delivered as expected and in less time than we planned. Curtis and John were excellent. They visited the plant and provided a lunch and learn to communicate effectively the company’s capabilities. By doing so, we felt more confident in using SafeRack products.
Close5 5My entire experience with SafeRack has been very positive.By Michael Timmons from Lafarge on 6/2/15My entire experience with SafeRack and their employees has been very positive, which seems to be very difficult to find these days.My entire experience with SafeRack and their employees has been very positive, which seems to be very difficult to find these days.
Close4 5They have proven to be well made and hold up well.By Steve from CEMEX on 5/4/15We have several of these in use at our plant and they have proven to be well made and hold up well. The aluminum design has saved use cost due…
Read MoreWe have several of these in use at our plant and they have proven to be well made and hold up well. The aluminum design has saved use cost due to drivers being able to raise them easier and not letting them get hung on the trucks.
Close5 5Faster hook up and disconnect.By Resin Manufacturing Engineer from Xerox Corporation on 4/29/15We plan to use the product for reduced air emissions and faster hook up and disconnect.We plan to use the product for reduced air emissions and faster hook up and disconnect.
Close5 5We are saving about 4 weeks and a ton of money by going with this option.By Project Coordinator from SPX Flow Technology on 4/22/15I am using the product as a platform for servicing a pressure vessel for ease and element of change out. I like the availability and how easy the product fit…
Read MoreI am using the product as a platform for servicing a pressure vessel for ease and element of change out. I like the availability and how easy the product fit to my project. We are saving about 4 weeks and a ton of money by going with this option.
Close5 5Easy to work with, no pressure.By Lean Specialist from Material Manufacturer on 4/13/15Easy to work with, no pressure and Pat gave us names of other customers that would be willing to show us the product. We plan to use it daily in…
Read MoreEasy to work with, no pressure and Pat gave us names of other customers that would be willing to show us the product. We plan to use it daily in our truck bays to help when unloading coils. This will keep the truck drivers untarping their loads much safer.
Close5 5Quick shipment, easy installation, and quality product.By Landon from SPX Flow Technology on 3/25/15I am using the SafeRack product to create a cost effective solution vs. a custom fabricated product. Quick shipment, easy installation, and quality product. Sales folks were very accommodating and…
Read MoreI am using the SafeRack product to create a cost effective solution vs. a custom fabricated product. Quick shipment, easy installation, and quality product. Sales folks were very accommodating and responsive, making me feel very comfortable and as if I was a partner.
Close5 5Quality, functionality of the system and diversity.By Marc from Landmark Corp. on 3/10/15We would recommend this solution because of the quality, functionality of the system and their diversity.We would recommend this solution because of the quality, functionality of the system and their diversity.
Close5 5Allows operators safe access to the top of rail cars.By Blake from Michelin North America, Inc. on 3/4/15We used to take product samples from rail cars as well as open vent hatches for unloading. This can now be done at our unloading zone as opposed to hundreds…
Read MoreWe used to take product samples from rail cars as well as open vent hatches for unloading. This can now be done at our unloading zone as opposed to hundreds of yards down the track where our stationary stand resides. This also allows operators safe access to the top of rail cars without having to use ladders or a safety harness to tie off.
Close4 5The installers raved about how easy they were to install.By Anthony from The Dow Chemical Company on 3/4/15This was the first time we used the ladder gates. The installers raved about how easy they were to install and the fact that they can adjust to meet several…
Read MoreThis was the first time we used the ladder gates. The installers raved about how easy they were to install and the fact that they can adjust to meet several different openings were a big factor. We have quite a few ladders with different dimensions and these fit perfect!!
Close4 5Products were delivered in a timely manner.By Christopher from Dyno Nobel Inc. on 3/3/15Products were delivered in a timely manner and installed on all platforms in our plant making the plant safer. We even recommended them to our other plants.Products were delivered in a timely manner and installed on all platforms in our plant making the plant safer. We even recommended them to our other plants.
Close4 5Everyone I dealt with at SafeRack was very professional and thorough.By George from Anchor Industrial on 1/7/15It was delivered as promised ASAP. Everyone I dealt with at SafeRack was very professional and thorough, going above and beyond to get this order to us. We found that…
Read MoreIt was delivered as promised ASAP. Everyone I dealt with at SafeRack was very professional and thorough, going above and beyond to get this order to us. We found that our SafeRack is more important than we thought, once we were without it.
Close4 5Simple accessibility, ease of movement and product strength.By Bill Smith from California Steel Industries, Inc. on 11/30/14I would recommend this product as it performs very well for the purpose for which it was purchased. The design worked very well for the rail cars it was purchased…
Read MoreI would recommend this product as it performs very well for the purpose for which it was purchased. The design worked very well for the rail cars it was purchased for, with simple accessibility, ease of movement and product strength.
Close5 5Good product that was delivered on time.By Randy Pegram from Colonial Pipeline Company on 10/29/14Good product that was delivered on time. The platform is light weight, easy to assemble and disassemble, and never needs painting.Good product that was delivered on time. The platform is light weight, easy to assemble and disassemble, and never needs painting.
Close5 5Our sales rep Mark Gardner, was at the top of his game.By Dale Porter from E.I. DuPont de Nemours and Company on 10/17/14Product was delivered fast and on time. Our sales rep Mark Gardner, was at the top of his game on responses to our questions. The product is well built and…
Read MoreProduct was delivered fast and on time. Our sales rep Mark Gardner, was at the top of his game on responses to our questions. The product is well built and will keep our workers safe on the tracks.
Close4 5Fantastic response from Molly Laqua!By Sharon Jackson from AUC Group, L.P. on 10/10/14Fantastic response from Molly Laqua! In this order, she went above and beyond to make sure our order was taken care of. Our product arrived yesterday in record time. We…
Read MoreFantastic response from Molly Laqua! In this order, she went above and beyond to make sure our order was taken care of. Our product arrived yesterday in record time. We are very pleased with the personal attention paid to this order even though we are not new to ordering with SafeRack. Thanks again for the great service!
Close5 5Compact size, light weight for moving by service people.By Bong Soo Kim from Kolon Industries on 10/9/14Adjustable height and moving direction for type of service. Compact size, light weight for moving by service people.Adjustable height and moving direction for type of service. Compact size, light weight for moving by service people.
Close5 5The sales department was great to work with.By Shane Shafer from Compass Minerals on 10/7/14The sales department was great to work with, I had a quote within minutes. Product arrived the exact day they said it would be here and installation was simple. The…
Read MoreThe sales department was great to work with, I had a quote within minutes. Product arrived the exact day they said it would be here and installation was simple. The customer service alone getting parts is invaluable, plus it is a great product.
Close5 5A quality product that will be seen by many when installed!By Rob Dickson from SPEC (Sarnia) Ltd. on 10/7/14A quality product that will be seen by many when installed! Benefits include stability, robustness, this product is going to make the existing catwalk look inferior!A quality product that will be seen by many when installed! Benefits include stability, robustness, this product is going to make the existing catwalk look inferior!
Close5 5SafeRack makes a quality product and provides great customer service.By Mike Taylor from Magnablend Inc on 10/2/14These platforms are extremely helpful in our bulk loading processes. They'll improve our efficiencies as well as our safety practices. The versatility of these units to be positioned parallel or…
Read MoreThese platforms are extremely helpful in our bulk loading processes. They’ll improve our efficiencies as well as our safety practices. The versatility of these units to be positioned parallel or perpendicular affords us a lot of flexibility. John Edwards has been excellent about explaining our options to us and qualifying our purchase beforehand to ensure it’s going to our intended application. He’s been very flexible about coming out to our locations to do so. The iPad application that provides a concept drawing of the equipment on-the-fly is a great tool for visualizing the installation. SafeRack makes a quality product and provides great customer service.
Close4 5Dana is one the most wonderful salespeople I have ever dealt with.By Robert Parras from Buzzi Unicem on 10/2/14My gangway was delivered on the date requested. As a result of buying our gangway through SafeRack, we saved money and received wonderful responses in confirmations and follow ups. These are…
Read MoreMy gangway was delivered on the date requested. As a result of buying our gangway through SafeRack, we saved money and received wonderful responses in confirmations and follow ups. These are easily installed and replaced gangways. Dana is one the most wonderful salespeople I have ever dealt with in my 9 years in this position. The dates given for shipment and receiving are always on time and I am given updates throughout the entire process. Three benefits are dealing with SafeRack employees, getting a great gangway, and knowing any questions I have will be answered quickly as not to hold up any order.
Close5 5Your range of products is very useful and high quality.By Amran Mat Zanggi from OGCF Engineering (M) SDN BHD on 10/2/14Your range of products is very useful and high quality that is easy to use, easy to install and uninstall, and easy to transport because it can split to part…
Read MoreYour range of products is very useful and high quality that is easy to use, easy to install and uninstall, and easy to transport because it can split to part by part. I would recommend your ErectAStep product because we can add more parts to change the configuration, height and width compared with other products.
Close5 5User friendly and SAFE!By Kyle Ammann from Glacial Lakes Energy LLC on 10/2/14User friendly and SAFE! Well built and built to customers needs. The quote was received in a timely matter. The sales team was friendly and professional. The unit is built well…
Read MoreUser friendly and SAFE! Well built and built to customers needs. The quote was received in a timely matter. The sales team was friendly and professional. The unit is built well and to our exact needs.
Close5 5Very sturdy, easy to install and the SafeRack rep was very responsive.By John Sealey from London Hospital Lien Service on 9/30/14This is my second purchase within 6 weeks. Very sturdy, easy to install and the SafeRack rep was very responsive.This is my second purchase within 6 weeks. Very sturdy, easy to install and the SafeRack rep was very responsive.
Close4 5Pleased with the safety provided, the ease of use, and how lightweight it is.By Dan McNamara from Marathon Petroleum Corporation on 9/26/14This is the 2nd project (10 railcar access stations total) we have specified these gangways. Gangway is easily handled without use of pneumatics. The operators and maintenance workers are very…
Read MoreThis is the 2nd project (10 railcar access stations total) we have specified these gangways. Gangway is easily handled without use of pneumatics. The operators and maintenance workers are very pleased with the safety provided, the ease of use, and how lightweight it is. Very helpful providing a budget quote. This is difficult with some vendors we work with, but very important to the customer to get the overall budget together. The final cost was also right in line with budget quote provided… also very important to us.
Close4 5Competitive cost, quick quoting, quick construction and delivery.By Brent Gray from Innophos Inc on 9/12/14Competitive cost, quick quoting, quick construction and delivery. Positive experience with our rep Mark Gardner, very responsive. We received the gangway on Wednesday. We started installation on Thursday and it…
Read MoreCompetitive cost, quick quoting, quick construction and delivery. Positive experience with our rep Mark Gardner, very responsive. We received the gangway on Wednesday. We started installation on Thursday and it was installed by noon!
Close4 5Excellent appearance. Easy to use.By Jack Holm from Holcim (US) Inc on 9/12/14SafeRack product benefits are 1. Excellent appearance. 2. Easy to use. 3. Provides excellent protection for users.SafeRack product benefits are 1. Excellent appearance. 2. Easy to use. 3. Provides excellent protection for users.
Close5 5Very responsive. Fast turn around.By Patrick Ewart from DCP Midstream LP on 9/11/14Very responsive, answering emails and returned phone calls promptly, including overall sales, engineering, customer service, and SafeRack was able to meet our project schedule. Fast turn around. Purchased and installed…
Read MoreVery responsive, answering emails and returned phone calls promptly, including overall sales, engineering, customer service, and SafeRack was able to meet our project schedule. Fast turn around. Purchased and installed by same company with SafeRack performing all the coordination with Nucor and design of the foundations.
Close5 5Jeff Girard did an excellent job with the presentation of different models.By Howard Wilkinson from REG Geismer on 9/9/14Jeff Girard did an excellent job with the presentation of different models, giving us a good idea what we needed to purchase for our needs. The product meets the plant…
Read MoreJeff Girard did an excellent job with the presentation of different models, giving us a good idea what we needed to purchase for our needs. The product meets the plant needs, easy stair access, easy to move from one spot to another, fall protection rails fit most all trucks.
Close4 5Jon Verlander was very responsive.By Marius Serban from PRO D & E on 8/27/14Jon Verlander was very responsive and we collaborated perfectly during the purchasing process. I would recommend SafeRack products, and I'm trying to bring your products to the Romanian market and…
Read MoreJon Verlander was very responsive and we collaborated perfectly during the purchasing process. I would recommend SafeRack products, and I’m trying to bring your products to the Romanian market and sell as many pieces as possible.
Close5 5This is a simple solution to a hazard.By Tim Martin from Monsanto on 8/27/14It provides safety to the technicians while working on top of the car. The high-visibility yellow color is a quick identifier for safety audits. Meets DOT standards. This is a…
Read MoreIt provides safety to the technicians while working on top of the car. The high-visibility yellow color is a quick identifier for safety audits. Meets DOT standards. This is a simple solution to a hazard that eliminates the need to install additional features on your unloading system.
Close5 5I expect great life from this system and little to no additional maintenance.By Rodney Moon from Badger Mining Corporation on 8/14/14I expect great life from this system and little to no additional maintenance. Parts are easy to order and keep in stock, and it will work well for our guys…
Read MoreI expect great life from this system and little to no additional maintenance. Parts are easy to order and keep in stock, and it will work well for our guys and keep them safer in case of a fall.
Close5 5Very fast and responsive turn around.By Bill Sweeney from Equistar Chemicals on 8/6/14Very fast and responsive turn around, even when we had a few design changes and had to come back to the plant to measure and review our change request. The…
Read MoreVery fast and responsive turn around, even when we had a few design changes and had to come back to the plant to measure and review our change request. The ease and smooth use of the hydraulic lifter and the added safety of the cage, brightness, safety message on ramp in closed position.
Close5 5Very fast delivery and good quality product.By John Jackson from Tetra Technologies Inc on 8/6/14Spot on, responded to my email right away. Very fast delivery and good quality product.Spot on, responded to my email right away. Very fast delivery and good quality product.
Close5 5Great service….Great product.By John Sealey from London Hospital Linen Service on 8/5/14Our cross over stair was expedited as per our request....Our salesperson worked with your inside sales and got it through customs quickly....great service....great product. The product is flexible, looks good,…
Read MoreOur cross over stair was expedited as per our request….Our salesperson worked with your inside sales and got it through customs quickly….great service….great product. The product is flexible, looks good, solid, feels good, safe. John Nance is great….he assisted in design and ensured the warehouse has our product and expedited shipping….he is a super representative for SafeRack.
Close4 5Katie Kelly was very responsive.By Maria Garcia from Cypress Grove Chevre on 8/4/14Katie Kelly was very responsive from the moment I sent her an order and following up with shipping information.Katie Kelly was very responsive from the moment I sent her an order and following up with shipping information.
Close5 5Jon Verlander was supportive and very cooperative.By Ashish Moghe from Dover India Pvt. Ltd. on 7/29/14Jon Verlander was supportive and very cooperative during our purchase process. We like the golden cage, which gives additional security to the operator. SafeRack products offer us value for our…
Read MoreJon Verlander was supportive and very cooperative during our purchase process. We like the golden cage, which gives additional security to the operator. SafeRack products offer us value for our money, long life, space saving and flexible use almost anywhere.
Close5 5Every question I had, I received an answer within the same day.By Jacob Vogt from Balchem Corporation on 7/28/14Every question I had, I received an answer within the same day. SafeRack worked closely with us to provide the correct product for our application. The durability of the load out, and…
Read MoreEvery question I had, I received an answer within the same day. SafeRack worked closely with us to provide the correct product for our application. The durability of the load out, and the lightweight design even with stainless make this product great. We have more than three of these load-outs in our plant now, and they have been the most durable and easiest load-outs to work with, period.
Close5 5Always a positive experience. Price is good.By Suresh Daljeet from Yellowline Asphalt Products Ltd on 7/28/14Outstanding delivery time. If it wasn't in stock for immediate delivery, I would have gone to another supplier. SafeRack had the item ready to go. My salesman John Nance is…
Read MoreOutstanding delivery time. If it wasn’t in stock for immediate delivery, I would have gone to another supplier. SafeRack had the item ready to go. My salesman John Nance is very efficient and responds almost immediately. This product improves safety for my staff, cutting down their time moving around the yard. This product is weather protected, with no maintenance, plus saves cost on designing, engineering and building in-house. Always a positive experience. Price is good.
Close5 5Your people are easy to work with.By Greg Elsenpeter from CHS Inc. on 7/28/14They were very helpful in getting us what we needed. They also made phone calls to reconfirm the order was right. Cost is right. Your people are easy to work with. Saves…
Read MoreThey were very helpful in getting us what we needed. They also made phone calls to reconfirm the order was right. Cost is right. Your people are easy to work with. Saves our insulated piping, safer for our personnel, easier access to our inner tanks. High quality, easy construction, and the finished product makes our tank farm look good.
Close5 5Great, easy to read shop drawings.By Beau Bruso from Miller Bros. Construction, Inc. on 7/28/14Great, easy to read shop drawings, aluminum construction and OSHA Certified. Shipped immediately. The product went together well and was a perfect fit.Great, easy to read shop drawings, aluminum construction and OSHA Certified. Shipped immediately. The product went together well and was a perfect fit.
Close4 5Thanks Jason, Kim and SafeRack!!By Bernie Kordelski from Total Lubricants on 7/22/14Jason McKnight is a superstar! He responded to my call for help with a damaged gangway immediately, and got my order placed and shipped in record time! Great Job, Jason!…
Read MoreJason McKnight is a superstar! He responded to my call for help with a damaged gangway immediately, and got my order placed and shipped in record time! Great Job, Jason!
Kim Anderson followed up right away with an order acknowledgement and details about shipping. Since we were unable to load any trucks until the replacement equipment arrived, their assistance enabled our company to get back out on the road with as little delay as possible. Thanks Jason, Kim and SafeRack!!
Close5 5Durable, lightweight engineering, low cost and friendly staff.By Alex Creighton from Halliburton on 7/22/14As soon as I placed the call, the salesman was making plans to arrive at our warehouse to help figure out exactly what application was going to work best for…
Read MoreAs soon as I placed the call, the salesman was making plans to arrive at our warehouse to help figure out exactly what application was going to work best for my team. He made it to us within just a few days of the initial conversation, and we were able to come up with an extremely safe solution that worked! The equipment purchased was delivered sooner than our salesman originally estimated!
We were able to almost double our productivity after purchase of the MAUI. We love how light this unit is! We also love how, compared to other models on the market today, SafeRack has the MAUI that is free standing, lightweight, easy to move in and out of tight areas and is simple to operate.
We searched high and low for a good lightweight, adjustable platform for our warehouse. If it would not have been for SafeRack’s durable, lightweight engineering, low cost and friendly staff, we would still be on the market searching today!
Close4 5Increases safety for our drivers, easy access, even a child could operate it.By Jennifer Rios from Terracor Logistics (USA) Inc. on 7/18/14Dana Brogdon, lead customer service representative with Molly Laqua, and Aubrey Laqua MEI (installation) worked very effectively together and kept communication lines open throughout the order and even followed up…
Read MoreDana Brogdon, lead customer service representative with Molly Laqua, and Aubrey Laqua MEI (installation) worked very effectively together and kept communication lines open throughout the order and even followed up after installation that was earlier than anticipated.
It wasn’t as difficult as I thought it would be to replace our SafeRack. Increases safety for our drivers, easy access, even a child could operate it.
Close4 5I was not just a number. I felt like I was number one.By James Caban from BASF Corp. on 7/9/14SafeRack stood behind their product. Working to make sure I received the correct parts. The first person I talked with did not know what my equipment was, "BUT" instead of…
Read MoreSafeRack stood behind their product. Working to make sure I received the correct parts. The first person I talked with did not know what my equipment was, “BUT” instead of passing the buck, they found someone who did know and worked with all parties to get the part needed. Great team work. Not everyone knows it all but the great ones know how to find the right people to get the job done. I was very impressed. Best thing I can say is “follow through.” I was not just a number. I felt like I was number one. This does not happen very much anymore. Most places have forgotten the customer is number one. You still have it. Keep up the good work.
Close4 5SafeRack comes through AGAIN!By Douglas Pumphrey from Suncor on 7/1/14Everyone I dealt with at SafeRack during this emergency did what it took to get our facility back up and running in the shortest time possible. The replacement unit bolted…
Read MoreEveryone I dealt with at SafeRack during this emergency did what it took to get our facility back up and running in the shortest time possible. The replacement unit bolted on even though it was a new model. SafeRack comes through AGAIN!
Close4 5Customer sales and field sales help is excellent, could not be more pleased.By Billy Parrott from CertainTeed Corporation on 6/23/14I would strongly recommend the SafeRack brand to anyone requiring safe means to unload railcars and tanker trucks. The systems are designed to be used in many different applications. I…
Read MoreI would strongly recommend the SafeRack brand to anyone requiring safe means to unload railcars and tanker trucks. The systems are designed to be used in many different applications. I was able to get my railcar rack back in service in only a short period of time. It took longer for me to generate a purchase order than it took the parts to ship to me. Customer sales and field sales help is excellent, could not be more pleased. I’ve always gotten a quick response back with any question I might have. Good folks to work with!
Close4 5The salespeople, the salespeople, and the salespeople.By Robert Parras from Buzzi Unicem on 6/23/14The salespeople, the salespeople, and the salespeople. Wonderful people take care of you through the whole process. I can always count on my rep to help me. I inadvertently placed 2…
Read MoreThe salespeople, the salespeople, and the salespeople. Wonderful people take care of you through the whole process. I can always count on my rep to help me. I inadvertently placed 2 orders for a gangway when I just needed one. My rep called me to verify before she placed the order and I was able to cancel one of them. Not many places would be that caring or honest if they saw 2 orders come through. No obstacle would keep me from buying from SafeRack.
Close4 5Our customers request SafeRack by name.By Mauricio Madrid from Eymaq, Inc. on 6/12/14Our first experience with SafeRack was very satisfying. Our sales rep, Amber Graham, provided fast, informed responses that we needed to make the sale of these units possible. The products…
Read MoreOur first experience with SafeRack was very satisfying. Our sales rep, Amber Graham, provided fast, informed responses that we needed to make the sale of these units possible. The products shipped on time, well packed and in great shape. Our customers request SafeRack by name because of the flexibility in options they present and the versatility of the units. Aside from the units themselves, we find the customer support, realistic delivery times and the backing of an established, reliable brand to be key benefits.
Close4 5Dependable, quality product and order accuracy.By Darius Tanching from Alaa Industrial Equipment Factory on 6/12/14SafeRack is a good company - delivering on time and providing the necessary details is a good asset of your company. Dependable, quality product and order accuracy. Keep up the…
Read MoreSafeRack is a good company – delivering on time and providing the necessary details is a good asset of your company. Dependable, quality product and order accuracy. Keep up the good work.
Close4 5SafeRack could not have a better face for their product.By Ivor Chin from Newark Bay Cogeneration Partnership LP on 6/5/14The YellowGate product was compact and takes a lot less time to install. Light weight, adjustable to fit a wide range of platform/ladder openings and seems to be well built…
Read MoreThe YellowGate product was compact and takes a lot less time to install. Light weight, adjustable to fit a wide range of platform/ladder openings and seems to be well built for long, reliable service with less parts than similar gates on the market. Jason McKnight’s sales pitch was to the point. The product line was quickly covered and the value of the product to safety was quickly realized. Jason was barely out the plant gate when he was summoned to return for assistance with proposals for the platforms around the plant. SafeRack could not have a better face for their product.
Close4 5Their engineering is second to none.By Bobby Scarborough from Helena Chemical Fertilizer Terminal on 6/4/14I think SafeRack is an outstanding company that offers an outstanding product at a very competitive price. Their engineering is second to none and they have an outstanding sales and…
Read MoreI think SafeRack is an outstanding company that offers an outstanding product at a very competitive price. Their engineering is second to none and they have an outstanding sales and service department. You can count on your order being delivered in the time frame they tell you it will be. I would recommend that any company that is involved in loading tanker trailers to contact them, if for no other reason but safety for your employees, easy access for loading trucks and a time saver. This product is durable and will save you time and money in lost production because of injuries and/or insurance claims.
Close4 5Fast shipping. Very happy with SafeRack.By Pat Daly from Total Lubricants USA on 6/3/14I would recommend this product and SafeRack to anyone. They were fast to respond. Figured out the problem and helped with a solution product. Fast shipping. Very happy with SafeRack.I would recommend this product and SafeRack to anyone. They were fast to respond. Figured out the problem and helped with a solution product. Fast shipping. Very happy with SafeRack.
Close4 5I wouldn’t hesitate to deal with them again in the future.By Greg Rushing from Stolthaven New Orleans LLC on 5/29/14The flanged swivel connection went over big with the guys out in the plant. They no longer have to man handle the heavy hoses, and can swivel them around all…
Read MoreThe flanged swivel connection went over big with the guys out in the plant. They no longer have to man handle the heavy hoses, and can swivel them around all day and not complain. You can’t put a price on that. This item definitely will help prevent injuries, such as pulls and strains. It will also help tremendously reduce fatigue, making the process more efficient. When we are on the clock to get ships and barges loaded and unloaded, every minute saved can mean a financial windfall for the customer.
Dana and Molly could not have been more professional and pleasant to deal with. I had to return the original order due to my mistake and they bent over backwards to make sure I had everything I needed to make the order go through smoothly. They also got the correct items headed my way as soon as we realized I made a mistake on the original order. I wouldn’t hesitate to deal with them again in the future, as well as recommend SafeRack to anyone.
Close4 5It handles the job it is designed for.By Ed Aucoin from TDC LLC on 5/29/14It handles the job it is designed for, seals the truck dome safely when loading.It handles the job it is designed for, seals the truck dome safely when loading.
Close5 5Having a product like this in our plant sends the statement of safety first.By Brian Newton from Cabot Corporation on 5/28/14Having a product like this in our plant sends the statement of safety first. This product makes it very easy for operations. This is a clean product that looks very…
Read MoreHaving a product like this in our plant sends the statement of safety first. This product makes it very easy for operations. This is a clean product that looks very nice in our plant. Quality product…as always. I am currently recommending a SafeRack product for another area of our plant and in our upcoming expansions I will point out that I want SafeRack products there also.
Close4 5The product was delivered sooner than expected.By Chris Grooms from NABS on 5/27/14The product was delivered sooner than expected. The improved structure feature was one of the draws to this product. Sturdy, well built and safe. SafeRack understands that you should have…
Read MoreThe product was delivered sooner than expected. The improved structure feature was one of the draws to this product. Sturdy, well built and safe. SafeRack understands that you should have the ability to replace broken parts without being forced to buy a whole new unit.
Close4 5Excellent product and service, as expected.By Tim Osborne from Solvay USA Inc. on 5/21/14Excellent product and service, as expected. Ease of installation and operation, proven durability and reliable customer service are a few reason SafeRack is becoming the "norm" on this site for…
Read MoreExcellent product and service, as expected. Ease of installation and operation, proven durability and reliable customer service are a few reason SafeRack is becoming the “norm” on this site for various applications, from loading platforms to fixed platforms. Responsive service before, during, and after the sale.
The main reason for this purchase was to improve the safety, ergonomics, and reliability of this loading station, which is probably the most used on the site. The existing platform was purchased / installed by a competitor, who has not been responsive to inquiries regarding assistance and advise for service and parts. After several attempts with limited useful response or support, I chose to do the right thing and upgrade to a SafeRack system, with confidence.
Close5 5Your competition is not really comparable.By Nadia Boismenu from Hi Tech Piping on 5/6/14SafeRack has the sales staff to support your product and it was easy and efficient to obtain information to help me secure a sale. Product was delivered on time as…
Read MoreSafeRack has the sales staff to support your product and it was easy and efficient to obtain information to help me secure a sale. Product was delivered on time as promised. All shipping information was given to prepare for pick up and delivery efficiently. I hope to work with SafeRack more closely to secure more business here in Quebec. Your competition is not really comparable, pricing may be lower but the quality is nothing like yours. I do not work with any other suppliers in this field. SafeRack is the only product we promote to our customers when the need is there.
Close5 5They are very quick to respond.By Jeff Hunt from Martin Supply Company on 5/6/14Joey and Bryce have been excellent through all my purchases these last 2 weeks. They are very quick to respond to emails and are always available by phone if I…
Read MoreJoey and Bryce have been excellent through all my purchases these last 2 weeks. They are very quick to respond to emails and are always available by phone if I needed help immediately. I’d recommend SafeRack because of the time you spent with me to ensure we purchased the correct product. Because SafeRack’s sales department and customer service department are so excellent, I will be contacting you for more information on several other products you supply, that we have been buying from other distributors.
Close4 5Safety, reliability and robust constructionBy Roy Schnebelen from Solvay USA Inc. on 5/2/14Louis Schuckman took all the time required to ensure that my platform was exactly what I needed. I went with SafeRack because of reputation, not price. I have had a…
Read MoreLouis Schuckman took all the time required to ensure that my platform was exactly what I needed. I went with SafeRack because of reputation, not price. I have had a bad experience with other vendors changing price without notice. SafeRack stayed firm on their original estimate. Safety, reliability and robust construction are all factors that would cause me to highly recommend SafeRack to my colleagues and outside associates. As a matter of fact, I already have.
Close4 5Hope to do business again in the future.By Lynn Lehman from Energy Solutions on 4/28/14The product added improved safety to my operation, does not take up much room and makes the operators line of sight a lot better. With the area that this product is…
Read MoreThe product added improved safety to my operation, does not take up much room and makes the operators line of sight a lot better. With the area that this product is being used in my facility, the overall length was going to be an issue having the version with steps on it. So, I ordered ours with a ladder instead of the steps, and it worked out perfectly. Very responsive, with answers to my questions in a very timely manner. Everyone I dealt with in getting the order placed and shipped was very professional and was of great help. Hope to do business again in the future.
Close5 5The quality and ease of assembly and flexibility are all great.By Jerry Hilgendorf from Nustar Logistics, LP on 4/28/14The product is already onsite and ready for assembly. I cannot move this fast with the onsite maintenance manpower. Fantastic job! We have several ErectASteps already onsite. The quality and…
Read MoreThe product is already onsite and ready for assembly. I cannot move this fast with the onsite maintenance manpower. Fantastic job! We have several ErectASteps already onsite. The quality and ease of assembly and flexibility are all great benefits of this crossover. Plus, corrosion resistance, being pre-painted and the ability to expand additional pieces at a later time are added benefits. I am very satisfied with the SafeRack products. We have used other vendors and the products are similar. The big difference is the service and follow-up from SafeRack.
Close4 5I was very happy with the whole experience.By Marcus Gonzales from Valero on 4/25/14I was very happy with the whole experience. People called back when I left a voicemail and checked to see if I got my package. Fast, considering we have no…
Read MoreI was very happy with the whole experience. People called back when I left a voicemail and checked to see if I got my package. Fast, considering we have no overnight delivery here because of rural area service. But I got it in a couple of days.
Close5 5Very happy with the quick ship date.By Michael Brantley from Solvchem on 4/22/14All of my experience was a positive one. From pricing to ordering was made simple due to a team that provided great service, they stayed in touch throughout the entire…
Read MoreAll of my experience was a positive one. From pricing to ordering was made simple due to a team that provided great service, they stayed in touch throughout the entire purchase. Very happy with the quick ship date
Close5 5Delivered so fast, I wasn’t prepared.By Brad Kimble from CHS (Cenex) on 4/14/14Easy to work with and very responsive to questions, helped me with budgeting issues. Delivered so fast, I had to scramble for equipment to unload. Availability, adjustable, looks were all…
Read MoreEasy to work with and very responsive to questions, helped me with budgeting issues. Delivered so fast, I had to scramble for equipment to unload. Availability, adjustable, looks were all factors in our choosing this product.
Close5 5Good response and fast turnaround.By Brad Kimble from CHS (Cenex) on 4/10/14Good response and fast turnaround. Delivery was actually so fast that I was not able to prepare the facility managers!Good response and fast turnaround. Delivery was actually so fast that I was not able to prepare the facility managers!
Close4 5Very helpful and responsive.By Ed Stratton from Tricor Refining, LLC on 4/3/14I had a very good experience with the SafeRack customer service, sales and engineering teams. They were all very helpful and responsive to all my questions and concerns. We like…
Read MoreI had a very good experience with the SafeRack customer service, sales and engineering teams. They were all very helpful and responsive to all my questions and concerns. We like the high temperature capability feature of the swivel product.
Close4 5Easy to transport and set in place.By Richard Freeman from Disney Worldwide Services, Inc. on 3/31/14Quickly from design to fabrication and finally delivered. Allows safer, easier access to our food trucks for service needs. Easy to transport and set in place. There is also a…
Read MoreQuickly from design to fabrication and finally delivered. Allows safer, easier access to our food trucks for service needs. Easy to transport and set in place. There is also a huge amount of work space inside the basket. Key benefits for us were: Safety! Sound Structure! All aluminum!
Close4 5Everyone at SafeRack was very professional.By Bruce Reed from Dow Corning on 3/27/14Solid construction, good paint job, still light enough that all employees can use it. More stable on the railcar than the previous product used, and gives a better feeling of…
Read MoreSolid construction, good paint job, still light enough that all employees can use it. More stable on the railcar than the previous product used, and gives a better feeling of confidence it will work when needed. Everyone at SafeRack was very professional to talk to and got the job done as they said they would, when they said they would.
Close5 5It’s a pleasure to do business with SafeRack.By Nathan Lajiness from Marathon Petroleum Corporation on 3/24/14Travis McCraine was very helpful with determining exactly what parts I needed to order. Whenever I had questions he responded very quickly! Spare part readily available, which is important to…
Read MoreTravis McCraine was very helpful with determining exactly what parts I needed to order. Whenever I had questions he responded very quickly! Spare part readily available, which is important to prevent downtime of a system. Lightweight, easily replaced or repaired, high quality constructed. It’s a pleasure to do business with SafeRack and will always contact them for any loading rack type jobs I have in the future. Quality products, great service and I think that speaks for itself.
Close4 5Very responsive to our needs.By Derek Peace from Silver Eagle Refinery Inc. on 3/21/14Ease of install, fit, finish and universal application. Jason Stewart was very responsive to our needs. Anyone can see how easy compliance could be with this product.Ease of install, fit, finish and universal application. Jason Stewart was very responsive to our needs. Anyone can see how easy compliance could be with this product.
Close5 5Got us the products we needed fast.By David Albright from JR Simplot on 3/21/14I like how SafeRack keeps records of our products with descriptions of where on our site they were installed. This helped in defining which parts we needed to repair our…
Read MoreI like how SafeRack keeps records of our products with descriptions of where on our site they were installed. This helped in defining which parts we needed to repair our ramps. Customer service was very helpful in getting us the products we needed fast.
Close4 5We will be ordering more of your product in the future.By Charlie Dovel from Chesapeake Mechanical & Coatings on 3/6/14I really like the construction, the easy install, and bolt on plate that comes with the kit. I purchased a total of 100 safety swing gates on two occasions and each…
Read MoreI really like the construction, the easy install, and bolt on plate that comes with the kit. I purchased a total of 100 safety swing gates on two occasions and each time the gates were delivered ahead of schedule.
The quality of your product assured us that we had safety at the top of our list! I do most of my work in power plants or heavy industrial, and I have recommended them to my customers. We will be ordering more of your product in the future. I’m afraid the only feedback I can give you is to keep up the good work.
Close4 5The easiest and most valuable purchasing experience I have had.By Dan Brouse from Provimi North America on 3/3/14Received the products I wanted, at a great cost and in a timely manner. Very versatile product. Easy to install and use. Great customer focus. One of the easiest and…
Read MoreReceived the products I wanted, at a great cost and in a timely manner. Very versatile product. Easy to install and use. Great customer focus. One of the easiest and most valuable purchasing experiences I have had in over 20 years.
Close4 5This gate has held up well.By Mark Ross from JBS Tolleson on 2/28/14We are a beef slaughter house and have a very tough environment where many chemicals are used in the clean up process daily and this gate has held up well…
Read MoreWe are a beef slaughter house and have a very tough environment where many chemicals are used in the clean up process daily and this gate has held up well through all this.
Close4 5Exactly what we needed.By Doug Currey from Americas Styrenics on 2/20/14Product was exactly what we needed and price was lower than some other suppliers we looked at. Because of the purchase and use of this product, the safety of our…
Read MoreProduct was exactly what we needed and price was lower than some other suppliers we looked at. Because of the purchase and use of this product, the safety of our employees will increase, the quality of our service to our customers will increase, and we will have less incidents resulting in greater equipment reliability.
Close5 5SafeRack met our needs perfectly.By Brian Waters from FujiFilm Hunt Chemicals U.S.A., Inc. on 2/19/14I went to SafeRack based on past experience and knowing that you had the product I needed. Your quick response and delivery helped ensure that a safety issue at our…
Read MoreI went to SafeRack based on past experience and knowing that you had the product I needed. Your quick response and delivery helped ensure that a safety issue at our facility was addressed promptly. SafeRack met our needs perfectly.
Close5 5Just what I needed for my project.By Jerome Longton from Nalco on 2/19/14Positives - Love my sales rep, Heather, ease of purchase, service, delivery. Negatives - None! Just what I needed for my project. My decision to use SafeRack first, to any…
Read MorePositives – Love my sales rep, Heather, ease of purchase, service, delivery. Negatives – None! Just what I needed for my project. My decision to use SafeRack first, to any other competitor, is confirmed.
Close4 5Delivered very fast.By Matt Fairbrother from Aloi Materials Handling on 2/17/14The project product was delivered very fast and not damaged during trucking. Light weight, well balanced, and very well made, easy to install and use. Our salesman was very responsive.The project product was delivered very fast and not damaged during trucking. Light weight, well balanced, and very well made, easy to install and use. Our salesman was very responsive.
Close4 5A supplier that can make things happen.By Eric from Morgan Pavement on 2/8/14SafeRack worked to get it out cross-country, on time, despite bad weather and shortage of employees due to it. Stayed in touch from order to delivery. A supplier that can…
Read MoreSafeRack worked to get it out cross-country, on time, despite bad weather and shortage of employees due to it. Stayed in touch from order to delivery. A supplier that can make things happen.
Close5 5Re-affirmed SafeRack quality.By Greg Vastbinder from NuStar Energy on 2/7/14Product was delivered slightly ahead of schedule. When we found that aluminum shaft rings were not holding up, SafeRack was quick to produce stainless steel parts to keep our racks…
Read MoreProduct was delivered slightly ahead of schedule. When we found that aluminum shaft rings were not holding up, SafeRack was quick to produce stainless steel parts to keep our racks in service, re-affirming SafeRack fall prevention system quality.
Close4 5We will be buying from SafeRack in the future.By David Conley from Lineage Logistics on 2/6/14All nuts and bolts were in the package and everything was in good shape. Great timing, availability and service. It was a pleasure doing business with SafeRack and I will pass…
Read MoreAll nuts and bolts were in the package and everything was in good shape. Great timing, availability and service. It was a pleasure doing business with SafeRack and I will pass on to all other locations. Thanks again for your services. We will be buying from SafeRack in the future.
Close5 5Fast friendly service.By Ronald Deem from Shell Lubricants on 2/4/14Very responsive considering I was ordering it during the holiday season when a lot of folks are off work visiting family, etc.. Fast friendly service. On time delivery. Using this…
Read MoreVery responsive considering I was ordering it during the holiday season when a lot of folks are off work visiting family, etc.. Fast friendly service. On time delivery. Using this product only requires one man verses manual movements with two, plus it’s safer and more ergonomic using it.
Close5 5I should have used SafeRack from the get-go.By Teressa Robinson from Quality Carriers on 1/27/14I originally planned on using a different vendor, but they didn't have the stock. I needed the derail ASAP and went ahead with SafeRack. I should have used SafeRack from…
Read MoreI originally planned on using a different vendor, but they didn’t have the stock. I needed the derail ASAP and went ahead with SafeRack. I should have used SafeRack from the get-go anyhow. Keeps the FRA compliant. Keeps transloader operator safer. Very simple to install, use and operate.
Close4 5A superior product.By Ray Modlin from Essroc Cement Services on 1/24/14Delivered in about a week. These units are made heavier, with better construction, ease of installation and a larger cage, than the Carbis units we had before. Plus they seem…
Read MoreDelivered in about a week. These units are made heavier, with better construction, ease of installation and a larger cage, than the Carbis units we had before. Plus they seem to be more sturdy. It seems to be a superior product.
Close4 5The results have been excellent every time.By Dustin Conner from ADM on 1/23/14Everything was positive. The item is high quality, the price is lower than other products on the market, and the sales team delivered on the promise of a quick delivery,…
Read MoreEverything was positive. The item is high quality, the price is lower than other products on the market, and the sales team delivered on the promise of a quick delivery, for our application it’s perfect. Safety is a big concern, we unload a flammable product, and this product keeps our team members safe. We have done business with your company before and the results have been excellent every time.
Close5 5Delivered in a sufficient timeframe.By Mike Shultz from Gudgel Yancey Roofing on 12/31/13Overall the product is durable and exceeds in performance. Installation was simple. Product was delivered within 2 weeks. There were three different orders and one was during the holidays. All…
Read MoreOverall the product is durable and exceeds in performance. Installation was simple. Product was delivered within 2 weeks. There were three different orders and one was during the holidays. All were delivered in a sufficient timeframe.
Close4 5Superior to other safety gates.By Jerry Sudderth from King Steel Inc. on 12/26/13Your product looked superior to other safety gates, plus the amount of opening adjustments. I purchased 10 gates. After assembling the first one, it was simple for the other 9.Your product looked superior to other safety gates, plus the amount of opening adjustments. I purchased 10 gates. After assembling the first one, it was simple for the other 9.
Close4 5A great product at a fair price.By Gil Graciano from Billington Welding & Manufacturing on 12/23/13I found that I not only received my order on time but it was a great product at a fair price as well. It is very easy to mount and…
Read MoreI found that I not only received my order on time but it was a great product at a fair price as well. It is very easy to mount and a very durable product. Received it faster than Santa would have delivered it!
Close4 5SafeRack takes care of their customers.By Richard Harris from Terra International Inc. on 12/20/13Safe, good quality, looks good. I would recommend SafeRack for the simple fact they take care of their customers.Safe, good quality, looks good. I would recommend SafeRack for the simple fact they take care of their customers.
Close5 5Custom made to fit our needs.By Doug Johnson from Westlake Longview Corporation on 12/9/13Well built - heavy duty, but very easy to move. Custom made to fit our needs, and good customer service from John Edwards. Timing, and a quick turn around was…
Read MoreWell built – heavy duty, but very easy to move. Custom made to fit our needs, and good customer service from John Edwards. Timing, and a quick turn around was key.
Close5 5The quick delivery cannot be beat.By Jason Stelmaszak from The Andersons on 11/25/13All of my experiences with this purchase were positive. Travis McCraine was very responsive and ensured I had what I needed. The delivery was very quick and the product is…
Read MoreAll of my experiences with this purchase were positive. Travis McCraine was very responsive and ensured I had what I needed. The delivery was very quick and the product is exactly what I expected. The feature I liked most is the flexibility of this loading system. It’s adaptive to many different truck heights, and the SafeRack team made this purchase very easy and the quick delivery cannot be beat.
Close5 5Good design.By Rakesh Panchal from Agrium on 11/21/13Good design, easy to replace seal, and easy to weld with pipe without damaging bearings or seal.Good design, easy to replace seal, and easy to weld with pipe without damaging bearings or seal.
Close4 5Delivery was faster than expected.By Scott Rowe from SRS Distribution on 11/19/13Customer service was prompt with quote. Sales was very thorough. Delivery was faster than expected. Price was right on target.Customer service was prompt with quote. Sales was very thorough. Delivery was faster than expected. Price was right on target.
Close5 5Confidence in the SafeRack reputation.By Jeff Jefferson from Liquid Systems Inc on 11/18/13Our company has been to four different sites/locations/installations this year. The SafeRack reputation had preceded us at each site. The product gave the customer confidence in the project and our…
Read MoreOur company has been to four different sites/locations/installations this year. The SafeRack reputation had preceded us at each site. The product gave the customer confidence in the project and our company confidence in that this was the one item we did not have to manage.
Close4 5Very versatile and well built product.By Richard Nelson from Weyerhaeuser NR Company on 11/14/13Very responsive. I went to the website, sent an email and received a response within the hour, plus good follow up after purchase. Quick shipping, great price, very versatile and…
Read MoreVery responsive. I went to the website, sent an email and received a response within the hour, plus good follow up after purchase. Quick shipping, great price, very versatile and well built product.
Close5 5SafeRack has always come through for us.By Brian Newton from Cabot Corporation (2153) on 11/14/13I have counted on SafeRack several times to expedite shipment of these when we needed one. Very responsive and helpful, keeping me informed all the way through the order and…
Read MoreI have counted on SafeRack several times to expedite shipment of these when we needed one. Very responsive and helpful, keeping me informed all the way through the order and through shipment of the product.
They have always come through for us. The SafeRack is the piece of equipment we want and like in our plant. It makes the employees think “safety.” It looks good, and they are the best safety device we have to load trailers.
Close4 5Faster shipment than their competitors.By Gene Carter from Cartagena Refinery on 11/6/13SafeRack had material ready for shipment within 1 month of order placement. Other competitors offered 3 to 4 months. The product was easy to assemble, worked very well and came…
Read MoreSafeRack had material ready for shipment within 1 month of order placement. Other competitors offered 3 to 4 months. The product was easy to assemble, worked very well and came in different sizes. SafeRack was the only company I wanted to provide me with the gangway. I found that SafeRack offered more quality items that I would purchase in the future.
Close4 5This product improves safety.By Daniel Merredew from City of Winnipeg on 11/4/13Fast delivery, very responsive sales staff, and worked well addressing our safety concerns. The weight, dimensions, color and durability are all great benefits of this product. Not forgetting the overall…
Read MoreFast delivery, very responsive sales staff, and worked well addressing our safety concerns. The weight, dimensions, color and durability are all great benefits of this product. Not forgetting the overall reason to recommend this product, it improves safety.
Close4 5SafeRack exceeded the delivery we requested.By James Stec from Rohm & Haas Chemicals LLC on 11/1/13Heather Schaller, my inside salesperson, was very helpful in getting proposals to me, and getting the order placed. We have a number of your gangways with safety cages, and our…
Read MoreHeather Schaller, my inside salesperson, was very helpful in getting proposals to me, and getting the order placed. We have a number of your gangways with safety cages, and our operators find them very user friendly. Construction is very good and the units look good in the plant. SafeRack exceeded the delivery we requested, allowing us to receive the product early. Thank you SafeRack and the SafeRack Team.
Close4 5The ease of installing our new universal safety gates saved us time and money.By Barbara Rodriguez from Sinclair Wyoming Refining Company on 11/1/13The ease of installing our new universal safety gates saved us time and money. Time is essential when dealing with safety. The universal safety gate swings in both directions, and…
Read MoreThe ease of installing our new universal safety gates saved us time and money. Time is essential when dealing with safety. The universal safety gate swings in both directions, and it can be mounted easily to almost anything. I really appreciate that we can inventory one gate for all services at our facility. I have had only positive feedback from refinery personnel about the gates and if I had to pick a negative it would have to be that I didn’t know about the gates as soon as they came out.
Close4 5Safety, convenience, and affordability are the major benefits of this product.By Jeramy Herrin from Maalt Transportation on 11/1/13John Edwards is great, answering my phone calls and questions. Safety, convenience, and affordability are the major benefits of this product. It is the safest way to get on top…
Read MoreJohn Edwards is great, answering my phone calls and questions. Safety, convenience, and affordability are the major benefits of this product. It is the safest way to get on top of a truck. We have purchased several for our company.
Close4 5Increases safety, manageability, and cost effectiveness.By Martin Jeirles from Appalachian Drilling Services, Inc. on 10/30/13Everything was fast and efficient from the time I ordered it until the time I received the RollAStep. Our representative was very friendly, answered all of my questions promptly and was…
Read MoreEverything was fast and efficient from the time I ordered it until the time I received the RollAStep. Our representative was very friendly, answered all of my questions promptly and was very knowledgeable. The product works great in our warehouse, increasing safety, manageability, and cost effectiveness.
Close5 5SafeRack personnel and sales staff were exceptional.By Alex Cox from Watco Transloading, LLC on 10/15/13SafeRack personnel and sales staff were exceptional in helping myself and my company to complete and safely retrieve the right parts for the job. Thanks SafeRack, for the knowledge to…
Read MoreSafeRack personnel and sales staff were exceptional in helping myself and my company to complete and safely retrieve the right parts for the job. Thanks SafeRack, for the knowledge to get our project completed.
Close4 5SafeRack is a major player in this market.By Dorin Marian from The International Group on 10/7/13John Nance was actually on site prior to placing the order. Very good impression! SafeRack is a major player in this market. With the ease of installation, good quality, and…
Read MoreJohn Nance was actually on site prior to placing the order. Very good impression! SafeRack is a major player in this market. With the ease of installation, good quality, and competitive prices, I would definitely buy again.
Close5 5The product is perfect.By Pascal Gendron from IMTT - Quebec, Inc. on 10/7/13John Nance had great follow through during all steps: sales to delivery. The gangway is strong, easy to install (1 part), and simple to use. The product is perfect.John Nance had great follow through during all steps: sales to delivery. The gangway is strong, easy to install (1 part), and simple to use. The product is perfect.
Close4 5I would definitely purchase again.By Bruce Nelms from CRS Proppants LLC on 9/23/13Very positive. Delivered within the estimated timeframe. Easy installation, lightweight and easy to operate. I would definitely purchase again.Very positive. Delivered within the estimated timeframe. Easy installation, lightweight and easy to operate. I would definitely purchase again.
Close4 5Very satisfied.By G.C. Mohan from Flexiflo Corp. on 9/20/13Delivered as scheduled. Able to meet more client needs with stock in hand is very handy. Easy product to handle, and a very important product for the oil and gas…
Read MoreDelivered as scheduled. Able to meet more client needs with stock in hand is very handy. Easy product to handle, and a very important product for the oil and gas industry. Very satisfied.
Close4 5We will purchase these gates for all future installations.By Don Brimmer from Lucite International on 9/20/13Delivery was extremely fast. Mark Gardner was very courteous and helpful. With the ease of installation and cost savings of a complete unit, plus its versatility (left or right), completion…
Read MoreDelivery was extremely fast. Mark Gardner was very courteous and helpful. With the ease of installation and cost savings of a complete unit, plus its versatility (left or right), completion (already painted) and how lightweight it is make YellowGate the simple choice. We will no longer have our safety gates fabricated. We will purchase these gates for all future installations.
Close5 5The service is what makes the difference.By Jerry Hilgendorf from Nustar Logistics, LP on 9/20/13The delivery was as promised. Our previous provider fell short on service after the sale, and assistance in providing the correct product for the customer. I am very pleased with…
Read MoreThe delivery was as promised. Our previous provider fell short on service after the sale, and assistance in providing the correct product for the customer. I am very pleased with the service SafeRack provides. The salesman has been extremely helpful and has gone out of his way to assist in any way possible. Not to be negative, but the fall protection products are comparable, the service is what makes the difference.
Close5 5Recommended for cost and ease of installation.By Buddy McCumbers from Georgia-Pacific Passport on 9/19/13Product was delivered within a week. Good quality that serves my need. I would recommend this product for cost and ease of installation.Product was delivered within a week. Good quality that serves my need. I would recommend this product for cost and ease of installation.
Close4 5I would recommend it to anyone looking for a safety gate.By Steve Perry from Old Castle Retail on 9/19/13No negatives, all positive. Sales personnel was accurate, knowledgable and to the point. The product worked great and the price was reasonable. I would recommend it to anyone looking for…
Read MoreNo negatives, all positive. Sales personnel was accurate, knowledgable and to the point. The product worked great and the price was reasonable. I would recommend it to anyone looking for a safety gate. It was installed by our own staff, easily and quickly, without any mishaps. We have a stringent safety program at our large company, with many locations, and I will recommend the use of this product where needed.
Close4 5I will be a repeat customer.By Barry Knight from Sid Richardson Carbon Company on 9/19/13John Edwards was cordial and very responsive to my needs and questions. I would definitely recommend this product due to the helpful sales staff and 3 main reasons: 1. Ease…
Read MoreJohn Edwards was cordial and very responsive to my needs and questions. I would definitely recommend this product due to the helpful sales staff and 3 main reasons: 1. Ease of installation 2. Operability 3. Sound construction. With this purchase all I can say is, I will be a repeat customer.
Close5 5Safety is our No.1 goal.By Chad Morris from Marathon Petroleum Company LP on 9/19/13Safety is our No.1 goal, so we chose your company who has a lot of different ideas, working as a team, to make the right choice of products we need.…
Read MoreSafety is our No.1 goal, so we chose your company who has a lot of different ideas, working as a team, to make the right choice of products we need. Safe, great and long lasting products.
Close5 5Our safety department is very excited about this ramp.By Tom Gaspard from PPG Industries, Inc. on 9/19/13The delivery time was very fast. My guy says this is the best ramp we have ever had at the docks. Our ships are getting taller, and the ramp makes…
Read MoreThe delivery time was very fast. My guy says this is the best ramp we have ever had at the docks. Our ships are getting taller, and the ramp makes everything easier on my guys. Our safety department was very excited about the ramp. I am ordering a second one for the other ship dock.
Close4 5This is a sturdy product.By Chris Denton from Nestle USA on 9/19/13It was delivered ahead of schedule. I had an expedited order and it beat the originally scheduled date. Very responsive. Travis McCraine seems to answer all hours of the day.…
Read MoreIt was delivered ahead of schedule. I had an expedited order and it beat the originally scheduled date. Very responsive. Travis McCraine seems to answer all hours of the day. Even with a design revision between the original and purchased gangway, it still bolted up without modifying bolt locations. Flexible design, balanced for easy lifting and lowering, and plenty of room to walk. This is a sturdy product.
Close4 5Compared to other products, it offers a safer working area and is easier to install.By Steve Novak from Dow Corning on 9/19/13I had product within a couple days of ordering. Compared to other products on the market and what we have used, it offers a safer working area, and is easier…
Read MoreI had product within a couple days of ordering. Compared to other products on the market and what we have used, it offers a safer working area, and is easier to install. Stronger-Safer guard for top of tank car openings, and being brightly colored we have not accidentally sent one off site by forgetting to remove from the top of a tank car.
Close4 5SafeRack is a great company to work with.By John Soderberg from John P. Picone Inc. on 9/19/13The products were delivered on the due date as expected. Great job! Between Kim Anderson and Jason McKnight I am always able to get the answers and products I need…
Read MoreThe products were delivered on the due date as expected. Great job! Between Kim Anderson and Jason McKnight I am always able to get the answers and products I need rapidly and professionally. I found SafeRack to be a great company to work with. Always accommodating and helpful every step of the way.
Customer service at SafeRack is top notch. They are flexible and work with you no matter what the job throws at you. I had special shipping requirements and never once heard anything but helpful suggestions and resolutions to my problems. Thanks for making this such an easy project. I definitely will recommend SafeRack. You guys ROCK!
Close4 5Delivered in a timely fashion.By Bill Mason from Marysville Gas Liquids on 9/19/13Product was delivered on the date that we were told it would be delivered, in a timely fashion. The product met our needs, and was of good quality. Our sales…
Read MoreProduct was delivered on the date that we were told it would be delivered, in a timely fashion. The product met our needs, and was of good quality. Our sales person was courteous and kept us well informed as to when the product would be delivered.
Close4 5Cheaper than its competitors.By Jeff Despain from Ash Grove Cement Company on 9/19/13Very fast shipping. Customer service was great, and the product is outstanding, plus cheaper than competitor.Very fast shipping. Customer service was great, and the product is outstanding, plus cheaper than competitor.
Close4 5SafeRack and its people care about doing business the right way.By Robert Parras from Buzzi Unicem on 9/17/13I ordered a gangway then 3 weeks later ordered another one. 3 weeks after that, another came up for order in our system. When I placed the order, the salesperson…
Read MoreI ordered a gangway then 3 weeks later ordered another one. 3 weeks after that, another came up for order in our system. When I placed the order, the salesperson responded back making sure I wanted to order a third one. After checking our system, the third one was duplicated and we did not need it. A lot of places would have just filled the order and charged us. That shows how much SafeRack and its people care about doing business the right way with us. I would definitely recommend this product. In fact, I already have.
Close5 5This is a quality product at a good price with quick delivery.By Mike Siegel from IMTT - Geismar on 9/12/13Excellent salesman response. David Daniel responded with a quote within a few hours of the initial inquiry. This is a quality product at a good price with quick delivery. Your…
Read MoreExcellent salesman response. David Daniel responded with a quote within a few hours of the initial inquiry. This is a quality product at a good price with quick delivery. Your MAUI system increased our safety level, productivity, and added a more professional appearance to our truck unloading area. The entire process was smooth and easy. We are happy with our purchase.
Close4 5Very responsive, with a great turnaround, and good quality product.By Gerald Lentz from Smith Hardware and Auto Parts on 9/10/13Very responsive, with a great turnaround, and good quality product. Sam Ham quickly responded with a drawing in order to to verify what we needed. Then shipped it quick.Very responsive, with a great turnaround, and good quality product. Sam Ham quickly responded with a drawing in order to to verify what we needed. Then shipped it quick.
Close5 5I like the quality materials used.By Brittany Norban from Marathon Petroleum Company LP on 9/5/131. Great customer contact abilities 2. Ability to customize with small changes 3. Willingness to ship to a facility in larger components. I liked the quality materials used, and the…
Read More1. Great customer contact abilities 2. Ability to customize with small changes 3. Willingness to ship to a facility in larger components. I liked the quality materials used, and the visual impact of the equipment. From what we’ve seen so far, the functionality is also a great positive.
Close5 5Better than the competition.By Darrell DuVall from Maola Milk & Ice Cream on 8/12/13Delivered ahead of promised schedule. Ease of operation, built to accommodate existing space and was installed in one day. We would definitely recommend, because it's just better than the competition.Delivered ahead of promised schedule. Ease of operation, built to accommodate existing space and was installed in one day. We would definitely recommend, because it’s just better than the competition.
Close4 5Top notch across the board.By Michael Hahn from Univar USA on 7/31/13I needed an order quickly and SafeRack came through. Product was shipped out fast with good communication. John Bast with SafeRack was top notch. Complete understanding of what I needed,…
Read MoreI needed an order quickly and SafeRack came through. Product was shipped out fast with good communication. John Bast with SafeRack was top notch. Complete understanding of what I needed, and how to help. Now our employees do not have to strain when opening railcars. Very light weight, less chance of employee falling from railcar., plus less back injuries. Have no complaints with the customer service or the quality of the product. Top notch across the board.
Close4 5Product installation was spot on.By George Sajenko from I.P.S.C Company, Inc. on 7/23/13Salesman's knowledge of product, ease of communication with sales, well prepared quote, pricing and delivery. Product installation was spot on.Salesman’s knowledge of product, ease of communication with sales, well prepared quote, pricing and delivery. Product installation was spot on.
Close4 5Great communication on status of order until delivery.By Allan Steiner from Bureau of Reclamation on 7/22/13Top notch, simple easy process getting order placed. The purchase experience from initial contact with sales to delivery at one of our remote sites was smooth and without effort. Great…
Read MoreTop notch, simple easy process getting order placed. The purchase experience from initial contact with sales to delivery at one of our remote sites was smooth and without effort. Great communication on status of order until delivery. Packaged very nicely with everything you need.
Close4 5Incredibly fast.By Pierce Webster from Dillon Supply on 7/16/13Incredibly fast. We had an emergency need for a customer, so we picked one up, in Andrews, the same day. Kim Anderson was very helpful. The customer is very appreciative…
Read MoreIncredibly fast. We had an emergency need for a customer, so we picked one up, in Andrews, the same day. Kim Anderson was very helpful. The customer is very appreciative of the fast service, when they had an emergency need for the product. They were very pleased to be able to get the gate the same day.
Close5 5Simple, affordable, excellent product.By Harry Rieckermann from Flint Hills Resources Pine Bend, LLC on 7/11/13Only positive experiences were encountered at every phase of communication and interface. Quality, delivery, exceptional value and a most satisfying product at an outstanding value. I had immediate response to…
Read MoreOnly positive experiences were encountered at every phase of communication and interface. Quality, delivery, exceptional value and a most satisfying product at an outstanding value. I had immediate response to my initial inquiry, then given the contacts with the factory and all parties that assisted with the questions raised. All of our needs were met with a simple, affordable, excellent product.
Close5 5SafeRack had equipment to fit our needs and responsive personnel.By Steven Hall from Cytec Industries, Inc. on 7/11/13SafeRack had equipment to fit our needs, with adaptability to existing equipment. and responsive personnel. SafeRack won the contract due to the detailed attention provided by your field service representative,…
Read MoreSafeRack had equipment to fit our needs, with adaptability to existing equipment. and responsive personnel. SafeRack won the contract due to the detailed attention provided by your field service representative, Mark Gardner. So far all interaction with SafeRack has been positive. We are a chemical manufacturer with rather extensive qualification process for working on our site. SafeRack’s safety record qualified them to work on site and they have agreed to meet our required contractor safety training.
Close4 5Easy ordering process, for a good price.By Teresa Harrell from Inteplast Bags and Films Corporation on 7/2/13Easy ordering process, for a good price, less than other with the same product, and good quality.Easy ordering process, for a good price, less than other with the same product, and good quality.
Close4 5Customer service 10. Quality 10.By Noe Garay from EFS, Inc. on 6/19/13Customer service 10. Sales great. Quality 10. Delivery on time. Price so competitive.Customer service 10. Sales great. Quality 10. Delivery on time. Price so competitive.
Close5 5Excellent customer service, a plus in today’s competitive marketplace.By Anna Lewis from Eagle Rock Energy on 6/17/13I received excellent customer service... a plus in today's competitive marketplace. Transloading sites must have some sort of containment; this is compact, lightweight, and easy to store for quick access…
Read MoreI received excellent customer service… a plus in today’s competitive marketplace. Transloading sites must have some sort of containment; this is compact, lightweight, and easy to store for quick access when needed.
Close4 5I am now aware of different types of containment solutions for future projects.By Paul Bowker from Triple Crown Enterprises LTD on 6/14/13The product was delivered ahead of expected delivery date. Our sales rep, John Nance was excellent. Sent me information on the same days requested (product instructions, detail drawings, MSDS, ect.).…
Read MoreThe product was delivered ahead of expected delivery date. Our sales rep, John Nance was excellent. Sent me information on the same days requested (product instructions, detail drawings, MSDS, ect.). I am now aware of different types of containment solutions for future projects. Should I come across a time for the need of containment solutions, I would definitely utilize SafeRack for assistance and product ordering.
Close4 5Everyone wins!By Linda Broecke from SPEC (Sarnia) Ltd. on 6/11/13Yes for simplicity, expedited delivery, and when we can help our client conform to safety regs, everyone wins! It is always a pleasure working with your staff. I think they…
Read MoreYes for simplicity, expedited delivery, and when we can help our client conform to safety regs, everyone wins! It is always a pleasure working with your staff. I think they deserve a paid weekend trip to Disney! Just sayin!
Close4 5I have dealt with a competitor and did not receive the same level of service after the sale.By Jerry Hilgendorf from Nustar Logistics, LP on 6/11/13As usual, very responsive. Service was great and delivery was on time. I like talking to Dana Brogdon, she is very personable and exudes the feeling SafeRack is there for…
Read MoreAs usual, very responsive. Service was great and delivery was on time. I like talking to Dana Brogdon, she is very personable and exudes the feeling SafeRack is there for Nustar. The gangways meet our safety requirements, they are reliable and easy to operate. I have dealt with a competitor and did not receive the same level of service after the sale.
Close4 5As always, great price, quality and customer service.By Ryan Kynard from Trident Structures on 6/7/13We were able to assemble and erect the platforms and rack quickly. They are performing as designed, keeping the drivers safe and reducing liability overall. This is the third rack…
Read MoreWe were able to assemble and erect the platforms and rack quickly. They are performing as designed, keeping the drivers safe and reducing liability overall. This is the third rack we have ordered from SafeRack. As always, great price, quality and customer service.
Close4 5We had a great experience with your company.By Tammy Lippert from A3IM - Corporate on 6/7/13We had a great experience with your company. Thanks for all your support!We had a great experience with your company. Thanks for all your support!
Close5 5My operators are happy.By Carl Taylor from Erco Worldwide on 6/4/13Fantastic. John Nance helped us every step of the way. SafeRack gangways are simple and easy to lower and raise compared to the plant's old models. Look professional, easy to…
Read MoreFantastic. John Nance helped us every step of the way. SafeRack gangways are simple and easy to lower and raise compared to the plant’s old models. Look professional, easy to operate, and my operators are happy (which is the most important benefit).
Close5 5The communication and customer service was great!By Randy Watson from Evergreen Transport, LLC on 5/31/13Our experience from the first phone call to delivery of our fourth SafeRack was great. Everything was simple and straight forward with no hassles. The communication and customer service was…
Read MoreOur experience from the first phone call to delivery of our fourth SafeRack was great. Everything was simple and straight forward with no hassles. The communication and customer service was great! We feel better as a company that we have provided quality fall protection for our employees.
Close4 5A great product at a great price.By Clay Gehring from Univar USA on 5/29/13The sales staff is always ready and willing to help on any products I may be looking for. A great product at a great price, already put together and ready…
Read MoreThe sales staff is always ready and willing to help on any products I may be looking for. A great product at a great price, already put together and ready to install.
Close4 5Exactly what my customer needed.By Jose Hernandez from Motion Industries Inc on 5/22/13Sturdy material, lightweight, easy to handle. It was exactly what my customer needed, and this was easy to find on the website.Sturdy material, lightweight, easy to handle. It was exactly what my customer needed, and this was easy to find on the website.
Close4 5This is how a business should run.By Charles LaMaster from SoBran Inc on 5/22/13I ordered it. I paid for it. I was communicated to about when it would ship. It shipped. I received it. It was exactly what I ordered. You followed up…
Read MoreI ordered it. I paid for it. I was communicated to about when it would ship. It shipped. I received it. It was exactly what I ordered. You followed up on my thoughts about this experience. This is how a business should run. And yours does.
Close5 5Saved us $1,000.By Chris Byrd from Equistar Chemicals, LP on 5/16/13Shopping around for two Maui units saved us $1,000.00. The MAUI is a great product, and Molly Laqua was responsive to our phone calls.Shopping around for two Maui units saved us $1,000.00. The MAUI is a great product, and Molly Laqua was responsive to our phone calls.
Close4 5You are a one stop shop for safety and railcar needs.By Twila Wolfe from Nalco Canada Co on 5/10/13Very responsive. All I ever need to do is email, and my orders are placed and shipped with no hassle, even though we are in Canada. You are a one…
Read MoreVery responsive. All I ever need to do is email, and my orders are placed and shipped with no hassle, even though we are in Canada. You are a one stop shop for safety and railcar needs.
Close5 5Your customers will never have anything negative to say.By David Holbrook from Crosstex Energy Services on 5/8/13Dana Brogdon was absolutely heads above any customer service person I have ever dealt with. We had a few minor issues come up since our system was a modified version,…
Read MoreDana Brogdon was absolutely heads above any customer service person I have ever dealt with. We had a few minor issues come up since our system was a modified version, but she answered any and all questions, and handled any requests that I had in regards to materials or shipping. If your entire team is anything close to her, your customers will never have anything negative to say.
Close4 5Light years better than your competitors.By Austin Townsend from Flexible Lifeline Systems on 5/7/13Molly Laqua was excellent, responsive and had almost immediate answers to each question or comment. Light years better than your competitors in terms of responsiveness, quality, documentation, and delivery.Molly Laqua was excellent, responsive and had almost immediate answers to each question or comment. Light years better than your competitors in terms of responsiveness, quality, documentation, and delivery.
Close4 5SafeRack is our sole provider of railcar pans.By Jeff Hughes from A&B Welding on 5/7/13Phyllis was, and always has been, very easy to work with and makes ordering your products a real pleasure. Cost, quality, and reliability will definitely make SafeRack our sole provider…
Read MorePhyllis was, and always has been, very easy to work with and makes ordering your products a real pleasure. Cost, quality, and reliability will definitely make SafeRack our sole provider of railcar pans.
Close4 5No problem with custom dimensions.By Tracey Deutsch from Minnesota Petroleumr on 4/30/13We had custom dimensions, and that was not a problem. We would have no problem dealing with SafeRack again. Rustin was very instrumental throughout this process, and the product was…
Read MoreWe had custom dimensions, and that was not a problem. We would have no problem dealing with SafeRack again. Rustin was very instrumental throughout this process, and the product was delivered fast.
Close4 5World class product with sophisticated technology.By Ashish Moghe from Dover India Pvt. Ltd. on 4/30/13World class product with sophisticated technology; user friendly and safe; excellent engineering. The company brand itself is so popular, with the addition of your company name - SafeRack, which means…
Read MoreWorld class product with sophisticated technology; user friendly and safe; excellent engineering. The company brand itself is so popular, with the addition of your company name – SafeRack, which means “second name for safety.” Easy to assemble and maintain. Very economical and great value for your money. Vey compact and safe. We will recommend to all because of its unique features and reliability.
Close5 5Cost effective, great appearance, easy to assemble.By Phillip Weathers from Sealed Air Corp - CRYOVAC DIV on 4/24/131. Cost effective for large area need where design would require structures needed vs. contractor building on site 2. Appearance and design is already safety-oriented to meet code 3. Structure…
Read More1. Cost effective for large area need where design would require structures needed vs. contractor building on site 2. Appearance and design is already safety-oriented to meet code 3. Structure is made to accommodate ease of assembly and access without fatal redesign cost, with prompt delivery and no issues.
Close5 5We had lots of questions, all of them answered.By Ken Wilcox from Ken Wilcox Associates on 4/22/13Rustin was very responsive, and great help to us with the order. Making helpful suggestions and answering all of our questions right on the phone. Delivery was much faster than…
Read MoreRustin was very responsive, and great help to us with the order. Making helpful suggestions and answering all of our questions right on the phone. Delivery was much faster than we expected. We had lots of questions, so his help was very much appreciated.
Close5 5Addressed all my safety concerns.By David Eicher from Sentinel Transportation LLC on 4/22/13Very good quality and very adaptable to my project, with the pre-engineered modular design. It is a superior product, and exceeded in covering all my safety concerns.Very good quality and very adaptable to my project, with the pre-engineered modular design. It is a superior product, and exceeded in covering all my safety concerns.
Close4 5SafeRack value and quality is excellent.By Dave Grabowski from Ajax Materials Corporation on 4/11/13SafeRack value and high quality is excellent, when you take into account the support and quality of the product.SafeRack value and high quality is excellent, when you take into account the support and quality of the product.
Close5 5The whole organization operates on a professional level.By Sean Spillane from Essroc Cement Company on 4/10/13The whole organization operates on a professional level. Very friendly and knowledgeable in their areas. The sale rep, Stephen Todd, came out and was very nice and knew his business.The whole organization operates on a professional level. Very friendly and knowledgeable in their areas. The sale rep, Stephen Todd, came out and was very nice and knew his business.
Close5 5John was very responsive, and did a wonderful job supporting us throughout the project.By Walter Chang from Interplastic Corporation on 4/9/13I really apppricate John Bast's help throughout this project. He was the main reason why we purchased the two fall protection platforms from SafeRack. He was very responsive, and did…
Read MoreI really apppricate John Bast’s help throughout this project. He was the main reason why we purchased the two fall protection platforms from SafeRack. He was very responsive, and did a wonderful job supporting us throughout the project
Close5 5I can always depend on a great product from SafeRack.By Robert Carlson from Henry Company on 4/8/13Your SafeRack equipment has provided a better, safer and more cost effective alternative for our employees while conducting tanker truck inspections. TO PREVENT A FALL IS PRICELESS. I can always…
Read MoreYour SafeRack equipment has provided a better, safer and more cost effective alternative for our employees while conducting tanker truck inspections. TO PREVENT A FALL IS PRICELESS. I can always depend on a great product from SafeRack.
Close4 5A seamless transaction.By Nicole Gries from Valero Renewable Fuels Company LLC on 4/8/13All positive experiences with my interactions with SafeRack. They answered all of my questions promptly, pricing, engineering, and delivery. It was a seamless transaction.All positive experiences with my interactions with SafeRack. They answered all of my questions promptly, pricing, engineering, and delivery. It was a seamless transaction.
Close5 5Longevity, manufacturing quality.By Kevin Beachman from Shell Lubricants on 4/8/13Longevity (minimize future failure), ease of replacement parts, and manufacturing quality.Longevity (minimize future failure), ease of replacement parts, and manufacturing quality.
Close4 5Great service and quality products at a good price.By John Blair from Motion Industries, Inc on 4/8/13SafeRack is a company with great service and quality products at a good price.SafeRack is a company with great service and quality products at a good price.
Close5 5SafeRack makes the finest work platforms available.By Brian Boston from DuPont on 4/8/13Great product, reliable, easy to use, safe, with fast delivery and friendly service. SafeRack makes the finest work platforms available.Great product, reliable, easy to use, safe, with fast delivery and friendly service. SafeRack makes the finest work platforms available.
Close5 5Everyone was pleasant to deal with.By Dustin Burgin from Encon Plastics on 4/4/13Price, lead time and the life of the product makes this a smart buy. Overall from the RFQ, to the response, to setting up terms, all the way to receiving…
Read MorePrice, lead time and the life of the product makes this a smart buy. Overall from the RFQ, to the response, to setting up terms, all the way to receiving my order was done efficiently and everyone was pleasant to deal with.
Close5 5Good brand, technology, and warranty, with a better price.By Jorge Bryan from Gold Services Inc. on 3/27/13Good brand, good technology, good warranty, with a better price and lead time.Good brand, good technology, good warranty, with a better price and lead time.
Close4 5Fast service and friendly staff.By Les Fertig from Western Iowa Energy on 3/26/13It took a while for us to figure out what I needed but, after pictures were sent, it took 3 days to receive the product. Fast service and friendly staff.It took a while for us to figure out what I needed but, after pictures were sent, it took 3 days to receive the product. Fast service and friendly staff.
Close4 5Quality equipment, reasonable pricing, and great service.By Scott Fagner from Two Guys Mechanical on 3/25/13Our customers waited til the last minute, but there were no issues going this route with SafeRack. When we contacted SafeRack, we were called back the same day, if not…
Read MoreOur customers waited til the last minute, but there were no issues going this route with SafeRack. When we contacted SafeRack, we were called back the same day, if not the next morning, and we were able to talk to someone that really knew the product. With SafeRack I feel that we will be able to find quality equipment, reasonable pricing, and great service.
Close4 5A better price than we had anticipated.By Haskell Mitchell from ALSCO Industrial Products Inc. on 3/25/13I appreciated the way our representative, Sam Ham, provided information to us even before we requested it. Plus, along with the customer service, we received a better price than we…
Read MoreI appreciated the way our representative, Sam Ham, provided information to us even before we requested it. Plus, along with the customer service, we received a better price than we had anticipated.
Close5 5Easy to assemble, lightweight design.By Phillip Weathers from Sealed Air Corp - CRYOVAC DIV on 3/25/13Easy to assemble, lightweight design, and set up is cost effective, versus on-site building from scratch.Easy to assemble, lightweight design, and set up is cost effective, versus on-site building from scratch.
Close4 5All of my experiences with SafeRack have been positive.By Perry Coudenys from Sylvite Agri-Services on 3/11/13John Nance was an excellent salesperson, from the first time I spoke with John about the safety rack, we had several discussions via email along with phone discussions which were followed…
Read MoreJohn Nance was an excellent salesperson, from the first time I spoke with John about the safety rack, we had several discussions via email along with phone discussions which were followed up by a site visit. I couldn’t have asked for a better person to deal with. When I asked John to find me a location where a safety rack is presently being used, he found a location close to us and made the arrangement for us to visit the site. All of my experiences so far with SafeRack can be described as positive. We are just in the process of preparing to install the unit which I expect it will be all up and ready to go by March 18, 2013. The installation certainly doesn’t look to be very difficult at this point. So far the customer service, sales, engineering, product quality and delivery has been excellent. Keep up the good work.
Close4 5TOP NOTCH.By Chris Bullock from SEFA Group on 3/11/13Mark Gardner is an excellent asset to SafeRack. He is extremely helpful and knowledgeable. Your gangways are an excellent product, sturdy, well constructed and easy to install. I had nothing…
Read MoreMark Gardner is an excellent asset to SafeRack. He is extremely helpful and knowledgeable. Your gangways are an excellent product, sturdy, well constructed and easy to install. I had nothing but a positive experience with the entire staff that I dealt with. I would, and will, recommend SafeRack to anyone. TOP NOTCH.
Close4 5Quality is at the top of the industry in my opinion.By Bruce Giesler from Mississippi Lime Co on 3/8/13My dealings with SafeRack has always been positive. SafeRack personnel are always very easy to discuss items with and very responsive. Quality is at the top of the industry in…
Read MoreMy dealings with SafeRack has always been positive. SafeRack personnel are always very easy to discuss items with and very responsive. Quality is at the top of the industry in my opinion. Delivery was as promised when the order was placed.
Close4 5Strong, stable construction, ease of use and longevity.By Keith Douglas from CEMEX on 2/12/13Our SafeRack salesperson, Molly Laqua, was very helpful and informative with the product and other safety products SafeRack offers. I have already recommended your YellowGate safety gate to other peers.…
Read MoreOur SafeRack salesperson, Molly Laqua, was very helpful and informative with the product and other safety products SafeRack offers. I have already recommended your YellowGate safety gate to other peers. I love strong, stable construction, ease of use and longevity.
Close4 5The best in the field.By Juan Garza from Pacific Ethanol Magic Valley LLC on 2/8/13I don't like buying over the phone but you guys make it pleasant, and your staff is very knowledgeable (the best in the field ).I don’t like buying over the phone but you guys make it pleasant, and your staff is very knowledgeable (the best in the field ).
Close5 5An absolute pleasure to work with.By Dan Costello from Riverside Cement Company on 2/8/13Linda Hardee is an absolute pleasure to work with as well as the other staff at SafeRack. Whether it was a warranty related issue or not, the parts, service and…
Read MoreLinda Hardee is an absolute pleasure to work with as well as the other staff at SafeRack. Whether it was a warranty related issue or not, the parts, service and QC personnel have been very helpful and professional. When I have entered into discussions about trucker safety, I very confidently throw the name SafeRack around.
Close5 5Built to last with not only quality, but safety in mind.By Alan DeVito from TSE Industries, Inc. on 2/7/13Lead time was important. We did not want to hold up our project waiting for the product to arrive. Our sales rep, Chris Hite, answered all questions in a timely…
Read MoreLead time was important. We did not want to hold up our project waiting for the product to arrive. Our sales rep, Chris Hite, answered all questions in a timely manner and the product arrived in a reasonable time without any additional expediting fees. From the quoting process, right through to the delivery, and even a follow-up by customer service, to ensure that we, as the customer, we have been completely satisfied with our purchase from SafeRack. Built to last with not only quality, but safety in mind. The price was less, but the service was top dollar! End result, this product will last for years in our facility.
Close5 5Easy to install and construct upon arrival.By Bill Kusmits from Marathon Petroleum Company LP on 2/7/13ErectAStep is quality built, easy to order in a simple set of steps. Delivery time was expedited and it was easy to install and construct upon arrival.ErectAStep is quality built, easy to order in a simple set of steps. Delivery time was expedited and it was easy to install and construct upon arrival.
Close5 5It is nice to know where to buy gangway replacement parts and get them reasonably fast.By Les Fertig from Western Iowa Energy on 2/7/13It is nice to know where to buy gangway replacement parts and get them reasonably fast.It is nice to know where to buy gangway replacement parts and get them reasonably fast.
Close5 5I have always experienced a positive outcome.By Warren Burchett from Calportland Company on 1/31/13I have purchased multiple products from SafeRack in the past and have always had good results. I was the first one within our company that made the switch from Carbis…
Read MoreI have purchased multiple products from SafeRack in the past and have always had good results. I was the first one within our company that made the switch from Carbis and many of our locations have followed suit. I have a lot of confidence in the SafeRack line of products and have always experienced a positive outcome. Ray Evans is very customer-oriented and is always very responsive in answering any questions or concerns. I have been recommending SafeRack for years. The SafeRack products that I have used are superior to the competition.
Close5 5The SafeRack products that I have used are superior to the competition.By Warren Burchett from Calportland Company on 1/31/13I have purchased multiple products from SafeRack in the past and have always had good results. I was the first one within our company that made the switch from Carbis…
Read MoreI have purchased multiple products from SafeRack in the past and have always had good results. I was the first one within our company that made the switch from Carbis and many of our locations have followed suit. I have a lot of confidence in the SafeRack line of products and have always experienced a positive outcome. Ray Evans is very customer oriented and is always very responsive in answering any questions or concerns. I have been recommending SafeRack for years. The SafeRack products that I have used are superior to the competition.
Close4 5It’s light, easy to use and safe.By Jennifer Salazar from Dow Chemical on 1/30/13I would recommend it to anyone using a chain for loading railcars, it's light, easy to use and safe.I would recommend it to anyone using a chain for loading railcars, it’s light, easy to use and safe.
Close5 5Provides peace of mind knowing that we are being proactive in protecting our employees.By Randy Watson from Evergreen Transport, LLC on 1/28/13There really is no reason NOT to have one if you have an application for it. Provides peace of mind knowing that we are being proactive in protecting our employees.There really is no reason NOT to have one if you have an application for it. Provides peace of mind knowing that we are being proactive in protecting our employees.
Close4 5Thanks and keep up the great work!By Brian Van Blaricom from Liquidyne Process Technologies, Inc. on 1/17/13Bryce did a fantastic job of answering my questions, providing feedback, quick quotes, delivery, etc. I had one question that Bryce did not know off the top of his head,…
Read MoreBryce did a fantastic job of answering my questions, providing feedback, quick quotes, delivery, etc. I had one question that Bryce did not know off the top of his head, so he dug into the details and quickly returned an answer. As well as providing options for future orders. Thanks and keep up the great work!
Close5 5Love the ease of installation and OSHA compliance.By Verne Elledge from O'keeffe's on 1/17/13I've used SafeRack several times. Their products are code-compliant and easy to install with many options to chose from. Love the ease of installation and OSHA compliance. Product was delivered…
Read MoreI’ve used SafeRack several times. Their products are code-compliant and easy to install with many options to chose from. Love the ease of installation and OSHA compliance. Product was delivered very fast.
Close4 5Overall I’m satisfied.By John Conner from Momentive Specialty Chemicals Inc. on 1/15/13Custom application. Customer service, from salesperson Molly Laqua, has been very responsive. Delivery was as requested and on time. Overall I'm satisfied to date. Three benefits about this SafeRack product:…
Read MoreCustom application. Customer service, from salesperson Molly Laqua, has been very responsive. Delivery was as requested and on time. Overall I’m satisfied to date. Three benefits about this SafeRack product: SafeRack installation ability, professional field crews, and responsive sales team.
Close4 5Delivered right on time.By from on 1/10/13I am an industrial project manager. When I am shopping for a product, I want it shipped when I ask it to be shipped. Not before, not after. I asked…
Read MoreI am an industrial project manager. When I am shopping for a product, I want it shipped when I ask it to be shipped. Not before, not after. I asked for delivery to a job site 45 days after I ordered, and 45 days later, the product arrived. Timing is essential in my work, in all work.
Close4 5Our employees are more comfortable and feel safer now than on gangways we were using before.By James Courtney from Equistar Chemicals, LP on 1/8/13The design, quality, price, and value are hard to beat. Add to that, the prompt and courteous response from customer service, are all a major factor in implementing a program…
Read MoreThe design, quality, price, and value are hard to beat. Add to that, the prompt and courteous response from customer service, are all a major factor in implementing a program to phase out current gangways, and to investigate other products. Our men are more comfortable and feel safer now than on gangways we were using.
Close4 5Items arrived much quicker than I anticipated.By Dave Henn from Progress Rail Services on 1/7/13Customer service and sales worked together to meet our invoice and payment needs. It was our first time doing business, and they made sure the order went through without any…
Read MoreCustomer service and sales worked together to meet our invoice and payment needs. It was our first time doing business, and they made sure the order went through without any delays. Items arrived much quicker than I anticipated.
Close5 5A far better deal than custom engineering and fabricating.By Robert Vaughn from Tesoro Refining and Marketing Co. on 1/7/13Our sales rep, John Edwards, was very responsive and the product was delivered in only two weeks. ErectaStep's ease of on-site assembly was a far better deal than custom engineering…
Read MoreOur sales rep, John Edwards, was very responsive and the product was delivered in only two weeks. ErectaStep’s ease of on-site assembly was a far better deal than custom engineering and fabricating.
Close4 5Time saving, good quality product, with the latest technology.By Hanspeter Dietiker from Lhoist North America on 1/7/13Time saving, good quality product, with the latest technology. As usual, Chris Hite was very quick with his response to our needs.Time saving, good quality product, with the latest technology. As usual, Chris Hite was very quick with his response to our needs.
Close4 5Both delivery and customer service were fast.By Jeff Brooks from Quick Fuel Fleet Services on 1/7/13Both delivery and customer service was fast, courteous and follow-up was great.Both delivery and customer service was fast, courteous and follow-up was great.
Close4 5One of the best, if not the best, salesmen that I have ever dealt with.By Harley White from Owens Corning Sales, LLC on 1/7/13Pat Early was absolutely one of the best, if not the best, salesmen that I have ever dealt with. He was always responsive to my needs, understood the changes and…
Read MorePat Early was absolutely one of the best, if not the best, salesmen that I have ever dealt with. He was always responsive to my needs, understood the changes and assisted in getting them taken care of. I have recommended SafeRack to all the other plants within my division of Owens Corning. Scott Hite was another outstanding salesman that I had the pleasure of dealing with. Our original design called for an auto-tarping system (which is how I found out about SafeRack), but after investigating it with Scott and Pat, they came to me and informed that due to building specs you were unable to install one. That is where a couple of competitors kind of stopped, but Pat kept bringing up other possible solutions. His dedication to the project is why we ended up choosing SafeRack. When the units came, they were just as described. They were packaged secure and together, and were a simple unload. Install went without issue, because of the way that SafeRack loaded the parts and pieces. The end user (the truck drivers) like the ease of use of the gangways. The Owens Corning Rockford Plant is grateful to SafeRack for assisting us in reducing a safety risk at a fair price.
Close5 5Safety, functionality, well engineered product and good communication.By James Waldrep from LANXESS Corporation on 1/7/13Safety, functionality, well engineered product and good communication through Gunny Smith, equals a HAPPY LOADING TEAM.Safety, functionality, well engineered product and good communication through Gunny Smith, equals a HAPPY LOADING TEAM.
Close5 5Delivered with exceptional speed.By Ryan Malsch from Procter & Gamble Manufacturing on 1/7/13The product is good, easy to install and was delivered with exceptional speed. We needed quick delivery, and with Mark Gardner's help, the rush delivery time was met.The product is good, easy to install and was delivered with exceptional speed. We needed quick delivery, and with Mark Gardner’s help, the rush delivery time was met.
Close5 5SafeRack turned a negative situation into a positive outcome.By Craig Trosclair from Lake Charles Rubber & Gasket Co., LLC on 1/7/13The construction of the unit is better than the competition and is very visible as it sits next to other gangways. It stands out! We had been given bad center…
Read MoreThe construction of the unit is better than the competition and is very visible as it sits next to other gangways. It stands out! We had been given bad center line measurements from the end user and needed immediate help. David Daniel helped expedite a new gangway and all involved appreciated his help which turned a negative situation into a positive outcome, achieving the ultimate customer experience… Thanks SafeRack!!!
Close5 5We are very satisfied with the personnel and products from SafeRack.By Jerry Hilgendorf from NuStar Energy on 11/8/12Our sales rep David Daniel is very positive and always smiling. This matches our business model. NuStar is one of the best places to work and SafeRack fits in perfectly.…
Read MoreOur sales rep David Daniel is very positive and always smiling. This matches our business model. NuStar is one of the best places to work and SafeRack fits in perfectly. Mr. Daniel expresses an interest in satisfying the customer and offers to assist in any way possible. We are very satisfied with the personnel and products from SafeRack. NuStar is impressed with the excellent service SafeRack provides.
Close4 5Very fast, friendly, and informative.By Markie Rodriguez from Chevron Products Company on 11/8/12Very fast, friendly, informative and took care of my entire order and payment within minutes. Extremely fast delivery... A couple of days and we had our order...Very fast, friendly, informative and took care of my entire order and payment within minutes. Extremely fast delivery… A couple of days and we had our order…
Close5 5I really enjoyed working with the SafeRack team.By Benjamin Houde from Dyno Nobel Canada on 11/8/12John Nance did a marvelous job with me, he always made sure the service was A1 when I had a question, he was always answering right away. I really appreciate…
Read MoreJohn Nance did a marvelous job with me, he always made sure the service was A1 when I had a question, he was always answering right away. I really appreciate working with him on this project. Project was delivered right on time. I really enjoyed working with the SafeRack team.
Close4 5Definitely a very good and useful product.By Mark Ajemian from CPI Automation, Inc. on 11/7/12The delivery came prior to the estimated delivery date and the customer service was extremely responsive and helpful with my product selection. Definitely a very good and useful product.The delivery came prior to the estimated delivery date and the customer service was extremely responsive and helpful with my product selection. Definitely a very good and useful product.
Close5 5The spill containment is great and will work the best for what we are doing.By Mike Wickersheim from Sentinel Transporation, LLC on 11/7/12The customer service was great. I got to talk to someone in the area and we were able to be understood. The spill containment is great and will work the best…
Read MoreThe customer service was great. I got to talk to someone in the area and we were able to be understood. The spill containment is great and will work the best for what we are doing.
Close5 5The product meets our needs “off-the-shelf.”By Andy Hipp from Batson-Cook Company on 11/1/12The product had modular features that allowed us to customize and meet the needs of our unique project. Products from other companies that we researched would not meet our needs…
Read MoreThe product had modular features that allowed us to customize and meet the needs of our unique project. Products from other companies that we researched would not meet our needs in this “off-the-shelf” manner. Delivery was fast! We placed the order on Thursday and we received it Monday. Our sales rep, Chris Hite, responded to our emails almost immediately.
Close4 5Cuts operational cost as well as being an ergonomic asset.By Ed Guillory from Kinder Morgan on 10/23/12Very good product design with a large view area of site glass, cuts operational cost as well as being an ergonomic asset, and cuts percentage of costly lost time accidents.Very good product design with a large view area of site glass, cuts operational cost as well as being an ergonomic asset, and cuts percentage of costly lost time accidents.
Close4 5We are safer because of this product.By Brian Shreffler from Nucor Steel Kankakee on 10/23/12My salesman was excellent. He got back with me very quickly on all my requests and was very informative. My MP Series RollAStep was excellent quality, vert lightweight and stable.…
Read MoreMy salesman was excellent. He got back with me very quickly on all my requests and was very informative. My MP Series RollAStep was excellent quality, vert lightweight and stable. We are safer in the jobs we used to do before we bought this product.
Close4 5Great salespeople.By Tim Martin from Monsanto on 10/1/12Great salespeople. It was a pleasure working with Phyllis Sikes. Excellent delivery time, very durable and good quality product, at a competitive price. Who could say more?!Great salespeople. It was a pleasure working with Phyllis Sikes. Excellent delivery time, very durable and good quality product, at a competitive price. Who could say more?!
Close5 5My experience with SafeRack was nothing short of excellent.By Jesse Walker from M & M Industries on 10/1/12Due to the fact that I needed much help with this order I can tell you my saleswoman was very knowledgeable and helped me greatly. The flags and holders arrived…
Read MoreDue to the fact that I needed much help with this order I can tell you my saleswoman was very knowledgeable and helped me greatly. The flags and holders arrived very quickly and where just what I needed. My experience was nothing short of excellent.
Close4 5We prefer to use SafeRack than a solution that doesn’t last and is not certified.By Jean-Daniel Belcourt from Sanimax LOM Inc. on 9/28/12We prefer to use normalized equipment with an expert like SafeRack, than some patch up solution that doesn't survive time and is not certified. Plus, our SafeRack representative, John Nance,…
Read MoreWe prefer to use normalized equipment with an expert like SafeRack, than some patch up solution that doesn’t survive time and is not certified. Plus, our SafeRack representative, John Nance, took care to keep us informed of the project status every step of the way.
Close4 5I knew immediately I was dealing with true professionals.By Quentin Sanders from The American Bottling Company on 9/28/12Customer service is top-notch. I initially called SafeRack last year just to get a quote. I left my number with them and they contacted me back to see if I…
Read MoreCustomer service is top-notch. I initially called SafeRack last year just to get a quote. I left my number with them and they contacted me back to see if I was interested. I didn’t feel pressured to do business with them and I really felt as if I was dealing with true professionals. I knew immediately that I would be purchasing from SafeRack. I will do business with SafeRack again and I will recommend them to others.
Close4 5Salesmen were a pleasure to work with.By Barry Butler from Brenntag Canada Inc. on 9/28/12I dealt with two sales guys on this order and it was a pleasure to work with both of them, very quick in replying back and lots of information when…
Read MoreI dealt with two sales guys on this order and it was a pleasure to work with both of them, very quick in replying back and lots of information when I needed it.
Close4 5One of the fastest deliveries of any material that I have ordered.By Mel Ingersoll from Hess Corporation 0440 on 9/28/12One of the fastest deliveries of any material that I have ordered... Our maintenance people commented on how easy it was to install the gates. Operations was happy that they…
Read MoreOne of the fastest deliveries of any material that I have ordered… Our maintenance people commented on how easy it was to install the gates. Operations was happy that they finally got gates that worked well. Will absolutely recommend YellowGate!
Close5 5We purchase these probes yearly.By Johnnie Daniels from Invista S.a.r.l on 9/28/12We purchase these probes yearly, and our sales rep, Ray Evans, is always very helpful.We purchase these probes yearly, and our sales rep, Ray Evans, is always very helpful.
Close5 5I can always rely on SafeRack every time.By Dorin Marian from IGI Wax - International Group on 9/25/12SafeRack delivers as promised good quality products and at a reasonable price. We received very fast service from our sales guy, John Nance. I can always rely on SafeRack every…
Read MoreSafeRack delivers as promised good quality products and at a reasonable price. We received very fast service from our sales guy, John Nance. I can always rely on SafeRack every time I need their products.
Close4 5SafeRack saved me thousands of dollars.By Sean Flynn from Flynn Petroleum LLC on 9/24/12SafeRack is not only more knowledgeable about loading rack parts than other suppliers but their prices are better and the customer service is more responsive. With their help, knowledge and the…
Read MoreSafeRack is not only more knowledgeable about loading rack parts than other suppliers but their prices are better and the customer service is more responsive. With their help, knowledge and the ability to get spare parts for my swivel, SafeRack saved me thousands of dollars.
Close4 5There were absolutely no negative experiences when dealing with SafeRack.By Doug Vickers from Alon USA LP on 9/18/12SafeRack came into our facility, presented us their product, answered our questions and submitted the bids in a very timely matter. There were absolutely no negative experiences when dealing with…
Read MoreSafeRack came into our facility, presented us their product, answered our questions and submitted the bids in a very timely matter. There were absolutely no negative experiences when dealing with SafeRack; we are very pleased with the people and the equipment that we purchased and look forward to using SafeRack in the near future. I have been using another vendor for years and SafeRack seemed to be more on top of their business. Thanks again SafeRack.
Close4 5SafeRack service is outstanding.By Janis Crow from Clean Harbors Deer Park LLC on 9/18/12Our sales rep, Molly Laqua, was excellent - she kept me apprised of the factory issues, and when I could expect the products. Will definitely recommend SafeRack as a vendor,…
Read MoreOur sales rep, Molly Laqua, was excellent – she kept me apprised of the factory issues, and when I could expect the products. Will definitely recommend SafeRack as a vendor, and their service is outstanding.
Close4 5Product was delivered very quickly, faster than I expected.By Jeffrey Pettit from Resolute FP US Inc. on 9/14/12Product was delivered very quickly, faster than I expected.Product was delivered very quickly, faster than I expected.
Close4 5Very helpful.By Bonnie Williams from Armstrong Machine Company, Inc on 9/14/12Very helpful as I was not sure what I really was ordering but they helped me and also did not make me feel stupid that I did not know what…
Read MoreVery helpful as I was not sure what I really was ordering but they helped me and also did not make me feel stupid that I did not know what I was doing, and I didn’t have to go through a computer telephone system to talk to someone.
Close5 5Submitted our order with minimal knowledge of the original installation.By Stephen Roach from Progressive Builders Inc on 9/12/12Stephen did a good job of getting up to speed quickly and submitting our order with minimal knowledge of the original installation. I imagine this was company-wide effort as well.…
Read MoreStephen did a good job of getting up to speed quickly and submitting our order with minimal knowledge of the original installation. I imagine this was company-wide effort as well. Thanks for the help.
Close4 5Product is very robust and accepted site modifications easily to allow for quick installation.By David Mirosh from Motor Coach Industries Inc. on 9/12/12Charles MacEachern was very quick and came to do a site visit right away. Product is very robust and accepted site modifications easily to allow for quick installation.Charles MacEachern was very quick and came to do a site visit right away. Product is very robust and accepted site modifications easily to allow for quick installation.
Close4 5Went above and beyond.By Tom Bright from The Press of Atlantic City on 9/11/12Linda Hardee couldn't be more helpful. Every question was answered promptly and accurately. Easy to work with. Product was delivered within two weeks of order. Sales department went above and…
Read MoreLinda Hardee couldn’t be more helpful. Every question was answered promptly and accurately. Easy to work with. Product was delivered within two weeks of order. Sales department went above and beyond to get all the answers that were needed.
Close4 5Our sales rep was very responsive.By Anngela Vogler from Nustar Refining LLC on 9/11/12Our sales rep, Molly Laqua, was very responsive, called to verify what was needed that accompanied the item ordered.Our sales rep, Molly Laqua, was very responsive, called to verify what was needed that accompanied the item ordered.
Close4 5Absolutely brilliant product!By G.C. Mohan from Flexiflo Corp. on 9/9/12Received the product in only two days time! Love the safety and ease of operation, as well as the price. We will be using this with our other clients as…
Read MoreReceived the product in only two days time! Love the safety and ease of operation, as well as the price. We will be using this with our other clients as well. Absolutely brilliant product!
Close5 5Security and peace of mind.By Synda Jepsen from Gomaco on 9/7/12I dealt with Phyllis for my order and she was very courteous and knowledgable. She sent my quotes promptly and the order arrived promptly. We like the security and peace…
Read MoreI dealt with Phyllis for my order and she was very courteous and knowledgable. She sent my quotes promptly and the order arrived promptly. We like the security and peace of mind in knowing that our product would be contained if something would happen, as well as having the drain for ease of clean up and transporting the product. We found that it was definitely worth the money that was spent.
Close5 5Great experience.By Julio Vincenty from TW Telecom on 9/7/12The product is easy to put together and was exactly what I was looking for. I like the fact that ErectaStep can be taken down and re-assembled quickly as well…
Read MoreThe product is easy to put together and was exactly what I was looking for. I like the fact that ErectaStep can be taken down and re-assembled quickly as well as it’s sturdiness and how easily it is to order the parts to make the ladder longer or taller. Great experience.
Close5 5Our coupler is durable and delivered on time.By Chris Sholten from Associated Northwest on 9/6/12Our coupler is durable and delivered on time and Phyllis Sikes is always a pleasure to work with.Our coupler is durable and delivered on time and Phyllis Sikes is always a pleasure to work with.
Close5 5Will buy another.By Harry Anderson from Resinall Mississippi Inc on 9/5/12Our sales rep, David Daniel, was very responsive. He came to the plant site in a very timely manner to look at where we were going to install the new…
Read MoreOur sales rep, David Daniel, was very responsive. He came to the plant site in a very timely manner to look at where we were going to install the new rack. Well-engineered and manufactured product, no problem to install. Will buy another.
Close4 5Good price for high quality product!By Don Cooper from Coopers Consulting LLP on 9/4/12Unbelievably fast service. I had these products on order for 6 weeks from a competitor of yours and when calling to check on them, they inform me that there would…
Read MoreUnbelievably fast service. I had these products on order for 6 weeks from a competitor of yours and when calling to check on them, they inform me that there would be an additional 9 weeks to receive the product. You had them IN STOCK and in the material that the customer needed. The customer is in the process of installing this morning! Good price for high quality product!
Close5 5Working with SafeRack was pleasant and easy.By Lisa Goldstein from Ascend Performance Materials LLC on 9/4/12SafeRack was great to deal with. The salesperson and other personnel worked to meet our needs, and addressed the problems promptly. Our salesperson was exceptionally quick to address any concerns.…
Read MoreSafeRack was great to deal with. The salesperson and other personnel worked to meet our needs, and addressed the problems promptly. Our salesperson was exceptionally quick to address any concerns. Working with SafeRack was pleasant and easy. We would recommend using SafeRack and will continue to use them for future needs. We would recommend using SafeRack and will continue to use them for future needs.
Close4 5Very responsive from time of inquiry to time of delivery.By Steve Novak from Dow Corning Corporation on 9/4/12Very responsive from time of inquiry to time of delivery was <5 days, lightweight and easy to use.Very responsive from time of inquiry to time of delivery was <5 days, lightweight and easy to use.
Close5 5Very helpful sales staff, all positive experiences.By David Whitlow from Aeropres on 8/28/12Very good product, we purchased some of these several years ago and are satisfied. Very good and safe addition to any unloading facility. Easy to install, quick shipment. Very helpful…
Read MoreVery good product, we purchased some of these several years ago and are satisfied. Very good and safe addition to any unloading facility. Easy to install, quick shipment. Very helpful sales staff, all positive experiences.
Close4 5It is an all around great product for the money!!!By Ben Hunt from Sonstegard Foods of Georgia, Inc. on 8/22/12Our self adjusting stairway was delivered within 5 days just as promised. Our sales rep, Chris Hite, was very helpful. I submitted a drawing to him and he got back…
Read MoreOur self adjusting stairway was delivered within 5 days just as promised. Our sales rep, Chris Hite, was very helpful. I submitted a drawing to him and he got back with me immediately with the exact product that we were needing. He was also very helpful in getting us through the approval process so that my rack could be expedited. It is an all around great product for the money!!!
Close5 5SafeRack is a well-oiled machine in all departments.By Rob Dickson from IndustraTech Inc. on 8/21/12SafeRack was able to ship the platform in perfect time and the loading arm shipped early making the installation flawless. A very well built and serviced product, seamless, painless choreography.…
Read MoreSafeRack was able to ship the platform in perfect time and the loading arm shipped early making the installation flawless. A very well built and serviced product, seamless, painless choreography. SafeRack is a well oiled machine in all departments from sales, engineered drawings, manufacturing, and delivery. Our sales rep, Travis McCraine is a gem sewn into the fabric of your company. I look forward to our next experience. This one was so much fun, I want to do it again!
Close4 5The product is very durable, it looks and feels like it will last forever.By Rene Correa from NuStar Logistics, L.P. on 8/21/12Our sales rep, Molly Laqua, stayed right on top of the order. The product is very durable, nice yellow paint, it looks and feels like it will last forever. I…
Read MoreOur sales rep, Molly Laqua, stayed right on top of the order. The product is very durable, nice yellow paint, it looks and feels like it will last forever. I had already purchased some safety racks a few years ago from SafeRack, your products and service is always great.
Close5 5High quality, great design.By Bruce Buchy from Vale Canada Limited on 8/21/12High quality, great design, minimal amount of preventative maintenance needed.High quality, great design, minimal amount of preventative maintenance needed.
Close5 5Our customer is happy.By Roy White from Crum Electric on 8/21/12Our sales rep, Jason Stewart, responded very promptly, and the product arrived in about a week. Our customer is happy.Our sales rep, Jason Stewart, responded very promptly, and the product arrived in about a week. Our customer is happy.
Close5 5Very high quality and always in stock.By Chris Sholten from Associated Northwest on 8/10/12I deal with Phyllis Sikes... She's always pleasant and very responsive, she called right back after checking stock with the factory. Your couplers are very high quality and they're always…
Read MoreI deal with Phyllis Sikes… She’s always pleasant and very responsive, she called right back after checking stock with the factory. Your couplers are very high quality and they’re always in stock. It arrived within 5 days of time ordered.
Close5 5John was good about answering all of my questions.By Larry Ficken from Foster Farms on 8/8/12John was good to work with and was good about getting back to any of my questions as he kept us informed and shared drawings and information.John was good to work with and was good about getting back to any of my questions as he kept us informed and shared drawings and information.
Close5 5We love it when our vendors make sure that what we want is exactly what is need.By Jerry Hilgendorf from NuStar Logistics, L.P. on 8/8/12Cost is always a consideration. We look for alternatives, but the quality of your products and the service balances the scales. We received exactly what we ordered. SafeRack also assisted…
Read MoreCost is always a consideration. We look for alternatives, but the quality of your products and the service balances the scales. We received exactly what we ordered. SafeRack also assisted in making sure we knew what was needed and asked questions we had not taken into consideration. SafeRack actually is better at making sure we know what is needed when we only request a product. It is appreciated when the vendor makes sure what we want is exactly what is needed.
Close4 5SafeRack associates really know their product and our history.By Greg Vastbinder from Nustar Term Partners, TX L.P. on 8/7/12Our salesperson, Molly Laqua, was very helpful in making sure that I received the correct system. She and her team really know their product and our history. Very helpful in…
Read MoreOur salesperson, Molly Laqua, was very helpful in making sure that I received the correct system. She and her team really know their product and our history. Very helpful in making sure that I received the correct system, which arrived in only 2 weeks… nothing new, I have been purchasing SafeRack products for a number of years.
Close4 5SafeRack products are well built, safe, and reliable.By Ralph Sprenger from LDM Yorkton Processing GP on 8/7/12Our sales rep, Charles MacEachern, was professional, courteous and very helpful. I like SafeRack products because they're well built, safe and reliable. Not to mention you have a great customer…
Read MoreOur sales rep, Charles MacEachern, was professional, courteous and very helpful. I like SafeRack products because they’re well built, safe and reliable. Not to mention you have a great customer support department. Everything is positive, no negativity on any dealings with your company.
Close5 5SafeRack allows us to meet all our safety needs.By Brian Kroksh from Strobel Starostka Construction on 8/6/12Our product arrived slightly inside expected delivery date. Our customer service rep, Phyllis Sikes, was excellent and always available. We liked the fact that your product is pre-engineered and turn…
Read MoreOur product arrived slightly inside expected delivery date. Our customer service rep, Phyllis Sikes, was excellent and always available. We liked the fact that your product is pre-engineered and turn key. The safety aspect of our field is evermore important, so we have evermore important needs. SafeRack allows us to meet those needs.
Close5 5SafeRack is great to work with, we will be placing more orders with SafeRack.By Brian Hess from Associated Energy Services on 8/6/12SafeRack Sales and Customer Service has been extremely positive and was able to deliver each item we ordered very quickly. I found that, unlike some other product supply companies, SafeRack…
Read MoreSafeRack Sales and Customer Service has been extremely positive and was able to deliver each item we ordered very quickly. I found that, unlike some other product supply companies, SafeRack responded very quickly and efficiently. We are also working with the engineering group on a transloader. The engineering department has been extremely helpful and has been able to provide answers and solutions to all of our questions and concerns. I found that SafeRack is great to work with and we will be placing more orders with SafeRack.
Close4 5I look forward to ordering from SafeRack again.By Chris Potter from E.I. DuPont De Nemours on 7/25/12Everything about this order went great. Our sales rep, Molly Laqua, was very responsive and I look forward to using your company again....Thanks.Everything about this order went great. Our sales rep, Molly Laqua, was very responsive and I look forward to using your company again….Thanks.
Close5 5The customer service department makes each purchase wonderful.By Josh Labove from Halliburton Energy Services on 7/25/12A wonderful product, and came in before expected. The comfort that the customer service department makes you feel with the ease of ordering, and my salesperson David Daniel, made each…
Read MoreA wonderful product, and came in before expected. The comfort that the customer service department makes you feel with the ease of ordering, and my salesperson David Daniel, made each purchase wonderful.
Close5 5There was a free wrench included in the shipment.By Wilmer Stillens from FMC Technologies on 7/24/12I love his customer service skills (they are blue ninja level). The first thing I noticed is how quick and easy the ErectAStep went together, that is really the plus…
Read MoreI love his customer service skills (they are blue ninja level). The first thing I noticed is how quick and easy the ErectAStep went together, that is really the plus here, reduced labor. The second was the complete look, the diamond tread pattern to the yellow handrails give the unit a serious professional appeal… plus there was a free wrench included in the shipment. Now if I just order a dozen more pieces of the platform I could have a complete free wrench set! Your people and the product are Pro.
Close4 5Everything was first class.By Kathleen Hart from Canada Veltri on 7/23/12This is the second time I placed an order for this item because of the durability and quality. It arrived within the same week that the order was placed. And…
Read MoreThis is the second time I placed an order for this item because of the durability and quality. It arrived within the same week that the order was placed. And the salesperson was great and friendly to boot! Everything was first class. Thank you.
Close4 54-day delivery!By Karen Cartwright from Karen Cartwright on 7/2/12I ordered on Friday, late in the day. It arrived Tuesday!!I ordered on Friday, late in the day. It arrived Tuesday!!
Close5 5The equipment is well made and provides the level of safety we desire.By Eddie Grant from Southwire Company on 6/28/12I am already recommending within our company. The equipment is well made and provides the level of safety we desire. The two installers made a very favorable impression on our…
Read MoreI am already recommending within our company. The equipment is well made and provides the level of safety we desire. The two installers made a very favorable impression on our employees as well. The turnkey installation, the weatherproofing of the equipment, the robust construction of mechanical parts with minimum maintenance. Chris Hite has always been quick to respond and offered excellent customer service.
Close4 5OSHA compliant and quick shipping and quick installation.By Chuck Conway from Maxfour on 6/27/12OSHA compliant and quick shipping and quick installation. All positive.OSHA compliant and quick shipping and quick installation. All positive.
Close5 5I’ll be a customer for life.By Jason Musgrove from Veterans Oil Inc. on 6/22/12The ErectaStep system was exactly as our salesman stated... OSHA approved, high quality aluminum and really fit the needs of what we were looking for... and it arrived exactly when…
Read MoreThe ErectaStep system was exactly as our salesman stated… OSHA approved, high quality aluminum and really fit the needs of what we were looking for… and it arrived exactly when Chris Hite said it would. Each time I contacted my salesman, he jumped right on it. SafeRack will always be my first stop when I need anything for our facilities. The care and courtesy we received from Chris and each SafeRack representative has created a customer for life. Thank you Chris.
Close4 5Will likely purchase again on future projects.By Glenn Bruce from Potters Industries LLC on 6/12/12Customer service and the communication was great. A good product at a reasonable cost...will likely purchase again on future projects.Customer service and the communication was great. A good product at a reasonable cost…will likely purchase again on future projects.
Close5 5This product is the best one on the market today for ease of operation and functionality.By Austin Schindler from Strobel Starostka Construction on 6/11/12Scott was very responsive and helpful along with Phyllis in getting everything taken care of. We like the ease of operation, the different swivel directions and the different styles of…
Read MoreScott was very responsive and helpful along with Phyllis in getting everything taken care of. We like the ease of operation, the different swivel directions and the different styles of loading arms. I think this product is the best one on the market today for ease of operation and functionality.
Close4 5With SafeRack, you’re not just purchasing products, you are partnering with experience that allows for a successful finished project.By Steve Labordus from The Andersons on 6/11/12I knew from the beginning that I needed to have SafeRack gangways... One of our counterpart facilities started with your product and ended up with another (competitor's product). Feedback from…
Read MoreI knew from the beginning that I needed to have SafeRack gangways… One of our counterpart facilities started with your product and ended up with another (competitor’s product). Feedback from our counterparts was that they had made a mistake and should’ve gone with SafeRack… SafeRack provides full support throughout the process. We found that we were purchasing a high quality product that is supported by qualified individuals within SafeRack’s organization. Our sales rep, Travis McCraine, came to our facility to assist with design and application. We learned that SafeRack is not just offering high quality products, rather becomes part of the solution toward finished projects. Very stream lined process…From the first visit to our facility by Travis, to the actual design and implementation of our specific needs. Thanks to the entire staff at SafeRack for their solution toward a successful loading system. With SafeRack, you’re not just purchasing products, you are partnering with experience that allows for a successful finished project.
Close4 5I like your metal wheel blocks, they are very durable.By Kathleen Hart from Canada Veltri on 6/8/12I like your metal wheel blocks, they are very durable. I also liked the fact that I was only charged for the item when they shipped.I like your metal wheel blocks, they are very durable. I also liked the fact that I was only charged for the item when they shipped.
Close5 5Great customer service.By Bobbette Outlaw from VSE Corporation on 6/8/12Good quality product, safe, easy to use, easy to maneuver, and great customer service.Good quality product, safe, easy to use, easy to maneuver, and great customer service.
Close4 5I wish all companies responded as quickly as SafeRack.By Dave Baumgartner from Smith Dairy Enterprises Inc. on 6/7/12When our loading rack was damaged on a holiday, our SafeRack sales team responded very quickly to our needs, quickly and easily replacing the unit. We set safety standards here…
Read MoreWhen our loading rack was damaged on a holiday, our SafeRack sales team responded very quickly to our needs, quickly and easily replacing the unit. We set safety standards here and we were able to prove that we can stand by it. I wish all companies responded this fast.
Close4 5I’m a happy customer!By Roy White from Crum Electric on 6/6/12My sales rep Jason was vey responsive and always ready to help solve a problem. My truck grounding system was delivered on time as promised. I'm a happy customer!My sales rep Jason was vey responsive and always ready to help solve a problem. My truck grounding system was delivered on time as promised. I’m a happy customer!
Close5 5Safety has a cost, but accidents cost a lot more.By Joseph Johnson from Sinew Inc on 6/4/12We understand safety has a cost, but accidents cost a lot more. The extended handrail feature, a well made and reasonably priced product, great customer service and the responsiveness or…
Read MoreWe understand safety has a cost, but accidents cost a lot more. The extended handrail feature, a well made and reasonably priced product, great customer service and the responsiveness or our salesperson Ray, made this a great experience.
Close4 5The level of quality was much better than products offered by other vendors.By James Lively from Linde on 6/1/12John Bast responded to our needs faster than almost all of our vendors, even our local ones. The level of quality was much better than products offered by other vendors…
Read MoreJohn Bast responded to our needs faster than almost all of our vendors, even our local ones. The level of quality was much better than products offered by other vendors and we received our swivel joints within a week of my placing the order. The people at SafeRack truly cared about providing me with prompt attention and the same level of service you’d expect from a much larger purchase. I would recommend this product to everyone.
Close5 5The product was of good quality and installation was easy.By Sue Martin from The County of Santa Clara on 6/1/12The product was of good quality and installation was easy. We received the product on time as promised. John Baste was a pleasure to deal with, answered all my questions…
Read MoreThe product was of good quality and installation was easy. We received the product on time as promised. John Baste was a pleasure to deal with, answered all my questions and worked with me on the purchase. HIGH FIVE
Close5 5Great experience and we will absolutely use you guys in the future!By Jordon Elbert from Cody Group Inc. on 5/31/12Jason Stewart was very responsive and timely. The product was very well built and far superior to other products we've used in the past. We liked your product features and…
Read MoreJason Stewart was very responsive and timely. The product was very well built and far superior to other products we’ve used in the past. We liked your product features and the safety cage, adjustable height of the ladder – wide stairs and ease of movement from car to car. Great experience and we will absolutely use you guys in the future!
Close4 5I would not only recommend your product but also your company.By Chuck Inman from South River Distribution Center on 5/31/12Your gates are a great value and well designed, durable, easy to install and arrived in only 4 days. I would not only recommend your product but also your company,…
Read MoreYour gates are a great value and well designed, durable, easy to install and arrived in only 4 days. I would not only recommend your product but also your company, as John Nance was awesome to deal with.
Close5 5You can not put a cost on quality.By Ed Woodall from Florida Rock & Tank Lines, Inc. on 5/31/12Your product wasn't the cheapest, but the quality, design, customer service and speed of delivery proves you can not always put a cost on quality and product.Your product wasn’t the cheapest, but the quality, design, customer service and speed of delivery proves you can not always put a cost on quality and product.
Close5 5SafeRack came to our facility not only to measure, but also took the time to discuss the operation of the product.By Lance Barrow from Brenntag on 5/17/12SafeRack came to our facility not only to measure, but also took the time to discuss the operation of the product. Our sales rep, John Edwards, was very responsive.SafeRack came to our facility not only to measure, but also took the time to discuss the operation of the product. Our sales rep, John Edwards, was very responsive.
Close5 5SafeRack beat the competitors on price, quality, delivery and installation time.By Scott Barnard from Ag Processing, Inc on 5/15/12SafeRack not only carried the product we were looking for, they beat the competitors with price, quality, delivery and installations time. Our SafeRack sales rep, Scott Hite, along with his…
Read MoreSafeRack not only carried the product we were looking for, they beat the competitors with price, quality, delivery and installations time. Our SafeRack sales rep, Scott Hite, along with his engineering team, are always willing to work out tough design problems and come up with economical solutions. Thanks to Scott Hite and his team at SafeRack!
Close5 5Every aspect of this purchase has been positive.By James Dobson from Polychemie Inc. on 5/9/12We purchased an identical one 2 months ago so we already knew exactly what we were getting... SafeRack's product is built sturdier and it's easier to use. It was delivered…
Read MoreWe purchased an identical one 2 months ago so we already knew exactly what we were getting… SafeRack’s product is built sturdier and it’s easier to use. It was delivered in under two weeks, every aspect of this purchase has been positive.
Close5 5Increased safety is the primary benefit.By Ronnie Rushing from Weyerhaeuser NR Company on 5/9/12Increased safety is the primary benefit. We had a gangway that was functioning, just did not provide the level of safety that I believe this rack will.Increased safety is the primary benefit. We had a gangway that was functioning, just did not provide the level of safety that I believe this rack will.
Close5 5Our replacement part was of great quality and arrived very fast.By RJ Teune from G & G Rebuilders on 5/8/12Our SafeRack representative Phyllis was great. Our replacement part was of great quality and arrived very fast.Our SafeRack representative Phyllis was great. Our replacement part was of great quality and arrived very fast.
Close5 5SafeRack is so responsive and the delivery time is so quick.By Wayne Maier from Sabic Innovative Plastics US LLC on 5/8/12We don't keep many parts in stock because SafeRack is so responsive and the delivery time is so quick.We don’t keep many parts in stock because SafeRack is so responsive and the delivery time is so quick.
Close5 5We will definitely be ordering from SafeRack in the future.By Martin Moon from Apache Nitrogen Products Inc. on 5/3/12John Bast has been a great resource for us, keeping in touch throughout a long off and on approval process. SafeRack makes a very high quality product and we will…
Read MoreJohn Bast has been a great resource for us, keeping in touch throughout a long off and on approval process. SafeRack makes a very high quality product and we will be ordering from SafeRack in the future.
Close4 5SafeRack delivers as promised.By Michael Courtney from Terra Nitrogen, L.P. on 4/30/12As a new purchasing manager here, I was not familiar with SafeRack or your product, but I have received positive feedback from several of our Engineers about the quality and…
Read MoreAs a new purchasing manager here, I was not familiar with SafeRack or your product, but I have received positive feedback from several of our Engineers about the quality and reliability of SafeRack products vs. some other brands. Your sales rep was very helpful and our order was processed and shipped and delivered as promised without any follow-up on our part. SafeRack delivers as promised.
Close5 5Your product is well made and easy to install.By Jim Masterson from Vista Sand, Ltd. on 4/30/12John Edwards was very responsive, and your product is well made and easy to install.John Edwards was very responsive, and your product is well made and easy to install.
Close5 5Our client requested your product specifically, and I was very happy to oblige.By Bradley Downs from Fastenal Company on 4/26/12Our client requested your product specifically, and I was very happy with the service and fast delivery and fast response from our rep Travis McCraine.Our client requested your product specifically, and I was very happy with the service and fast delivery and fast response from our rep Travis McCraine.
Close5 5It took longer for us to issue the PO than it did to get the product!By Troy McCrery from L-3 Communications on 4/24/12Jason is our Super Hero. We call him Captain America... he's great! It took longer for us to issue the PO than it did to get the product! Thanks again!Jason is our Super Hero. We call him Captain America… he’s great! It took longer for us to issue the PO than it did to get the product! Thanks again!
Close5 5We love the ease of installation, durability and great customer service.By Mike Amos from First Chemical Corporation on 4/11/12Our quotes and drawings were received in good time, and the product was delivered well within the quoted time. We love the ease of installation, durability and great customer service.Our quotes and drawings were received in good time, and the product was delivered well within the quoted time. We love the ease of installation, durability and great customer service.
Close5 5It’s always a pleasure to deal with SafeRack.By TJ Galloway from The Andersons, Inc. on 4/10/12Your product was cost effective, delivered very quickly and it's ease of use will improve safety. It's always a pleasure to deal with SafeRack.Your product was cost effective, delivered very quickly and it’s ease of use will improve safety. It’s always a pleasure to deal with SafeRack.
Close4 5Great customer service and outstanding delivery time!By Mitch Thompkins from Curry Cleaners on 4/10/12Very helpful and responsive. It was like we were customers of yours for years! Perfect for my need of catching any excess solvent leakage. Very user friendly. And DHEC is…
Read MoreVery helpful and responsive. It was like we were customers of yours for years! Perfect for my need of catching any excess solvent leakage. Very user friendly. And DHEC is now satisfied but I hope I never have to use it for what is was intended. Great customer service and outstanding delivery time, in only 2 days!
Close5 5Great experience… smooth and simple.By Bob Bath from Loveland Products on 4/9/12Jason Stewart was very knowledgable and responsive. Because of SafeRack, we are able to demonstrate a high commitment to safety. Great experience... smooth and simple.Jason Stewart was very knowledgable and responsive. Because of SafeRack, we are able to demonstrate a high commitment to safety. Great experience… smooth and simple.
Close5 5Good Job!By Maxime Savard from MYK Fabrication Inc. on 4/9/12Your product was requested by my customer. The fact that this product will be used in Quebec and sub-zero temperatures, sometimes at -40F, made this product a great choice, due…
Read MoreYour product was requested by my customer. The fact that this product will be used in Quebec and sub-zero temperatures, sometimes at -40F, made this product a great choice, due to its design and galvanization. It was a pleasure to deal with my American cousins. Good Job!
Close4 5SafeRack has what I want, when I need it, and sent to me quickly.By Scott See from ConocoPhillips Company on 4/9/12I would absolutely recommend SafeRack. Working with David and Dana has been great! This was just a small "add-on" to a larger order but SafeRack gave it the same priority…
Read MoreI would absolutely recommend SafeRack. Working with David and Dana has been great! This was just a small “add-on” to a larger order but SafeRack gave it the same priority as the larger order. Great job!!! SafeRack has what I want, when I need it, and sent to me quickly.
Close5 5Surpassed expectations.By Jeff Butler from POET Biorefining on 4/9/12Our third purchase of your product and all have surpassed expectations...Our third purchase of your product and all have surpassed expectations…
Close5 5I’ve had zero negative experiences working with SafeRack.By Richard Harris from Flotech Performance Systems on 3/27/12The product was delivered on time with excellent communication - packed down small for shipment. I've had zero negative experiences working with SafeRack - and look forward to buying some…
Read MoreThe product was delivered on time with excellent communication – packed down small for shipment. I’ve had zero negative experiences working with SafeRack – and look forward to buying some other products very soon.
Close4 5I was impressed with how fast my product was delivered.By Garland Jordan from Dow Chemical on 3/20/12I was impressed with how fast my product was delivered. The complete process from start to delivery did not take but a few days. I appreciated the update e-mails and…
Read MoreI was impressed with how fast my product was delivered. The complete process from start to delivery did not take but a few days. I appreciated the update e-mails and phone calls from all who were involved in helping me to purchase this equipment. I found them all to be very helpful and I did not have to wonder or guess what was happening with my purchase.
Close4 5I had no discrepancies or expediting issues.By Denise Vaught from Intrepid Potash - New Mexico LLC on 3/20/12I had no discrepancies or expediting issues and did not have to put extra time into this order after I placed it, which is a big plus. Bryce Jordan was…
Read MoreI had no discrepancies or expediting issues and did not have to put extra time into this order after I placed it, which is a big plus. Bryce Jordan was very responsive and on top of things.
Close4 5I wish I had more items to buy!By McEwan Bender from Thatcher Chemical of Florida on 3/19/12I've known Chris Hite for some time when I purchased some items for our Deland plant. Great salesman. I have given out his number to other people. We had a…
Read MoreI’ve known Chris Hite for some time when I purchased some items for our Deland plant. Great salesman. I have given out his number to other people. We had a truck damage a gangway in Deland and you guys got me a new one within the week. Bottom line, it is more cost effective and better engineered to buy your product then to try to fabricate it yourself. I wish I had more items to buy!
Close5 5I’d recommend this product.By Patricia Myszak from Rhodia on 3/15/12I'd recommend this product. It is light and easy to install on railcars. The yellow color makes it easy to see and remember to remove from the car.I’d recommend this product. It is light and easy to install on railcars. The yellow color makes it easy to see and remember to remove from the car.
Close5 5The product speaks for itself.By Keith Douglas from CEMEX on 3/15/12SafeRack customer service and Greg Crawford were very professional, polite and delivered results as promised. Price was a little on the high-side, but the product so far speaks for itself. I…
Read MoreSafeRack customer service and Greg Crawford were very professional, polite and delivered results as promised. Price was a little on the high-side, but the product so far speaks for itself. I commend both customer service and Greg for pushing through the product so that I could receive it ahead of schedule given my circumstances at the time. Keep up the good work, another order from me will soon follow.
Close4 5The product was delivered fast.By Tom Leonard from Sevier Solid Waste on 3/14/125 5We like the quality – as it’s proven here at the plant.By Tim Daly from Chemical Specialties on 3/14/12Delivery - one week ahead of schedule! Stephen Todd was responsive and asked all the right questions. We like the quality - as it's proven here at the plant.Delivery – one week ahead of schedule! Stephen Todd was responsive and asked all the right questions. We like the quality – as it’s proven here at the plant.
Close4 5Quote response time was very quick.By Megan Hayslett from Process Instruments Inc. on 3/13/124 5This product is super easy to install.By Robert Parras from Lone Star Industries on 3/6/12My gangway was delivered in the 3 weeks that was quoted to me and I was kept well informed of when it shipped and was expected to be here. This…
Read MoreMy gangway was delivered in the 3 weeks that was quoted to me and I was kept well informed of when it shipped and was expected to be here. This product is super easy to install. When one becomes damaged, it takes a few people and a little time and bam, business as usual. Dana Hamor was awesome. She always gets in touch with me very quickly. I always feel like I am her only customer. I am buying a superior product at a great price and getting the best customer service. I would recommend this G-4 gangway to anyone interested. You could tie my hands behind my back and I would peck at my keyboard with my nose to order one. The customer service is top notch and the product is very well made. I am buying a superior product at a great price and getting the best customer service. Every experience with SafeRack has been wonderful. From the time I ask for a quote until I receive the product, I feel as though everyone there has a hand in the process. I am very skeptical when switching to a new company for anything but since I met with SafeRack several years ago, I knew they were a great company but it wasn’t until after we bought our first gangway that I found out just how great they really are. Thank you to everyone there.
Close5 5I like the quality of the product.By Cindy Fuerstenau from High Plains Bioenergy on 2/29/12John Edwards was very responsive. The order was delivered in 20 days. I like the quality of the product.John Edwards was very responsive. The order was delivered in 20 days. I like the quality of the product.
Close4 5I am very impressed with the my first time buying from you!By Leonard Rowan from FNA Group on 2/29/12The order was delivered in 2 weeks. It was actually perfect timing for the installation needs. When the product arrived in receiving I received a phone call from the supervisor.…
Read MoreThe order was delivered in 2 weeks. It was actually perfect timing for the installation needs. When the product arrived in receiving I received a phone call from the supervisor. She stated that some “really nice, heavy duty looking” pallets had shown up for me. The usual response is “there is a package here for you.” I like the way you stretch wrap your product so it can be seen by all who touch it, from your facility to the destination. To me this is a good marketing tool! As we installed these on the lines all operators and line leads comments were overly positive about what we purchased and they were thankful that I brought those in. From a design standpoint, the rotomold design is perfect for this application along with the durable grid platform! You are never really sure what you may get for a first time buy, but I and others are very impressed with the our first time buy from you! Thank you!
Close5 5Dana Harbuck provided expert and immediate response and feedback.By Penny LeBlanc from Georgia Gulf Chemicals and Vinyls Inc. on 2/29/12Dana Harbuck provided expert and immediate response and feedback.Dana Harbuck provided expert and immediate response and feedback.
Close4 5These are the best retrofit safety gates that I have ever seen.By Marshall Carter from Calpine Corporation on 2/28/12The experience with SafeRack was helpful and easy and the product is of very good quality and easy to install. Chris Hite was very responsive and kept us informed of…
Read MoreThe experience with SafeRack was helpful and easy and the product is of very good quality and easy to install. Chris Hite was very responsive and kept us informed of delivery date. As for the gates, these are the best retrofit safety gates that I have seen. The thought process to make them fit virtually any application is excellent. I like the bright yellow color and the versatility of which way the opened; the ease of setting tension. They were easy to assemble and install. I would recommend them because of the ease of installation and assembly.
Close5 5Solid workmanship is what I like most.By Hanspeter Dietiker from Lhoist North America on 2/28/12I had no obstacles since I'm a customer of SafeRack products since 2004, and would not buy any other brand. Chris Hite is a good guy. Shipment and tracking numbers…
Read MoreI had no obstacles since I’m a customer of SafeRack products since 2004, and would not buy any other brand. Chris Hite is a good guy. Shipment and tracking numbers were supplied by the office as well. As far as the gangway, the solid and well done workmanship – from the welds to the powder coat and moving parts – is what I like most.
Close5 5Product was delivered in less than 1 week!By Michael Rollins from Luminant Generation Co. LLC on 2/27/12Customer service was very service oriented and the whole ordering process went very well from RFQ to invoicing. Product was delivered in less than 1 week!Customer service was very service oriented and the whole ordering process went very well from RFQ to invoicing. Product was delivered in less than 1 week!
Close5 5SafeRack provided us with the equipment and knowledge.By Jeff Erickson from Sherwin Williams on 2/27/12We needed to replace a very old derailer quickly and SafeRack provided us with the equipment and knowledge to get this done.We needed to replace a very old derailer quickly and SafeRack provided us with the equipment and knowledge to get this done.
Close4 5The wrench was delivered in 1 week.By Rick Melsheimer from Union Pacific Railway on 2/19/12The wrench was delivered in 1 week. We use the tool for tightening lags. Because of the height of the tool, it allows the user to be able to stand…
Read MoreThe wrench was delivered in 1 week. We use the tool for tightening lags. Because of the height of the tool, it allows the user to be able to stand in more of an upright position as opposed to having to bend. This will help promote better posture and eliminate back strain.
Close5 5Will continue to come to SafeRack for help with fall protection.By Pat Parker from EnviroSafe Loading Systems, Inc. on 2/14/12Will continue to come to SafeRack for help with fall protection.Will continue to come to SafeRack for help with fall protection.
Close4 5Service was top notch!By Verne Elledge from O'keeffe's on 2/14/12Service was top notch! I'm very pleased with the overall customer service. Linda Hardee was very helpful and punctual.Service was top notch! I’m very pleased with the overall customer service. Linda Hardee was very helpful and punctual.
Close4 5The product is real quality.By Patrick Walker from Jupiter Sulphur LLC on 2/14/12The whole experience with SafeRack was great. Dana Harbuck was friendly and quick to respond. Your company seems to know their products and industry. The product is real quality. I'm…
Read MoreThe whole experience with SafeRack was great. Dana Harbuck was friendly and quick to respond. Your company seems to know their products and industry. The product is real quality. I’m hoping they last us a long time.
Close4 5These racks are much more solid and durable than the Determan gangways we have now.By Adam McCrady from Valero Renewable Fuels Company, LLC on 2/13/12These racks seem to be much more solid and durable than the Determan gangways we have now. Scott Hite did a great job. He came out to our site and…
Read MoreThese racks seem to be much more solid and durable than the Determan gangways we have now. Scott Hite did a great job. He came out to our site and personally walked down the location of the new gangway install. Everyone was positive to work with, and there was great customer service and communication all the way through the transaction.
Close5 5Will definitely buy again in the future.By Jaydee Bullard from Caljet Of America LLC on 2/13/12John Bast was very quick to reply and very helpful. In my experience, some shop-built or pre-fabricated systems are of low quality. The design and manufacturing quality was better than…
Read MoreJohn Bast was very quick to reply and very helpful. In my experience, some shop-built or pre-fabricated systems are of low quality. The design and manufacturing quality was better than expected. All positive comments, nothing negative. Will definitely buy again in the future.
Close4 5The staff was knowledgable and proficient and the product is very user friendly.By Jason Stevens from Polychemie on 2/13/12Across the board, the SafeRack G-4 models are the best gangway we have on site! We are pleased with the end product and easy to install. The price was very…
Read MoreAcross the board, the SafeRack G-4 models are the best gangway we have on site! We are pleased with the end product and easy to install. The price was very reasonable and beat out competitive quoting. I’d recommend these because the staff was knowledgable and proficient and the product is very user friendly.
Close4 5The system is a safe means of loading our trucks.By Stacey Hoover from CMS Land on 2/13/12Travis McCraine was very responsive. The system is a safe means of loading our trucks. I'd recommend it.Travis McCraine was very responsive. The system is a safe means of loading our trucks. I’d recommend it.
Close5 5The product was delivered like a cheetah with a booster rocket attached to it’s back!By Hal Wilday from Reichhold Inc. on 2/13/12The product was delivered like a cheetah with a booster rocket attached to it's back! I've found that I never have to look for another supplier for anything having to…
Read MoreThe product was delivered like a cheetah with a booster rocket attached to it’s back! I’ve found that I never have to look for another supplier for anything having to do with loading or unloading racks again. What’s left to say? Buy from SafeRack! You will be completely satisfied.
Close5 5It has been a true pleasure working with your company in all departments.By Tom Hill from CF Industries on 1/31/12There are still companies out there that are friendly and make a great product here in the good old USA!! Chris Hite did a great job of getting me the…
Read MoreThere are still companies out there that are friendly and make a great product here in the good old USA!! Chris Hite did a great job of getting me the info on your product so we could make a timely decision on what to purchase. We like how simple it was for the crew to assemble and get the unit upright! Also the catwalk adjustment is awesome! It has been a true pleasure working with your company in all departments and the price I felt was fair and reasonable!
Close5 5I’d recommend the mobile access unit – it works very good.By Walter Woodall from Patriot Transportation Holding, Inc. on 1/30/12I like the Maui's safety above all. It is well made and easy to operate. Our salesman, Chris Hite was very responsive. I'd recommend the mobile access unit - it…
Read MoreI like the Maui’s safety above all. It is well made and easy to operate. Our salesman, Chris Hite was very responsive. I’d recommend the mobile access unit – it works very good.
Close5 5A good safety solution!By John Doyle from Aloi Materials Handling on 1/30/12We like the right angle approach in the unit design, and the never flat fire design. The delivery was faster than I expected. Everyone was very helpful, there were a…
Read MoreWe like the right angle approach in the unit design, and the never flat fire design. The delivery was faster than I expected. Everyone was very helpful, there were a lot of knowledgeable people ready to help. A good safety solution!
Close4 5Compact and I can move them as needed.By Carlos Rosario from Interstate Shredding, LLC on 1/30/12Travis McCraine kept me informed on the order - We like the spill containment designs - they are compact and I can move them as needed.Travis McCraine kept me informed on the order – We like the spill containment designs – they are compact and I can move them as needed.
Close5 5We are really happy with the unit and ordered a second one.By Vern Bose from Mac & Mac Hydrodemolition Inc. on 1/30/12So far, we are really happy with the unit and ordered a second one. The drivers feel confident when they are grounded. Dana Hamor was very responsive - even considering…
Read MoreSo far, we are really happy with the unit and ordered a second one. The drivers feel confident when they are grounded. Dana Hamor was very responsive – even considering the time zone change.
Close5 5Plant operations was happy with the ladder after they used it.By Bob Whitlatch from Kraton Polymers U.S. LLC on 1/27/12Plant operations was happy with the ladder after they used it. We like the lightweight safety cage/easy access and minimal maintenance.Plant operations was happy with the ladder after they used it. We like the lightweight safety cage/easy access and minimal maintenance.
Close5 5Great company to work with.By TJ Galloway from The Andersons, Inc. on 1/9/12Great company to work with. Excellent sales force. Knowledgable staff.Great company to work with. Excellent sales force. Knowledgable staff.
Close4 5Overall very good experience with your company.By Jeff Loveless from Genon Energy Inc. on 1/9/12Your customer service people are very good at helping your customers. Linda Hardee was very helpful with finding the right springs and getting them to me very quickly so we…
Read MoreYour customer service people are very good at helping your customers. Linda Hardee was very helpful with finding the right springs and getting them to me very quickly so we could get back in operation. She always stayed in constant contact with me every step along the way. Overall very good experience with your company.
Close5 5Delivery was exactly met as quoted.By Jamie Lynch from Armstrong Industries on 12/27/11John Edwards was very responsive and delivery was exactly met as quoted.John Edwards was very responsive and delivery was exactly met as quoted.
Close4 5Well-designed.By Richard Harris from Terra Industries on 12/26/11I like the versatility of the gate to go in any location. They are lightweight, nice finish - and well designed.I like the versatility of the gate to go in any location. They are lightweight, nice finish – and well designed.
Close4 5Experience was positive!By Azman Azmi from Alltrust International on 12/24/115 5All positive experiences.By Rick Sturgeon from Kerman Ag Resources on 12/23/11I would recommend those gangways. They work great and bolted up with no issues. John Bast responded immediately - all positive experiences.I would recommend those gangways. They work great and bolted up with no issues. John Bast responded immediately – all positive experiences.
Close5 5I would recommend SafeRack based on the customer service.By Phillip Tam from BioteQ Environmental Tech on 12/23/11The quoting, payment and delivery process has been very smooth and Claudia was able to accommodate our additional requests. Despite the time difference, she was able to respond to my…
Read MoreThe quoting, payment and delivery process has been very smooth and Claudia was able to accommodate our additional requests. Despite the time difference, she was able to respond to my inquiry in a timely manner. I would recommend SafeRack based on the customer service. The product was delivered within the quoted time.
Close5 5All products were delivered on schedule.By Lee Thornton from Precision Approach on 12/14/11Both Chris Hite and Rangeley Laney were very responsive and sensitive to my needs. All products were delivered on schedule even though I had a rush order on non-stock, back-ordered…
Read MoreBoth Chris Hite and Rangeley Laney were very responsive and sensitive to my needs. All products were delivered on schedule even though I had a rush order on non-stock, back-ordered products.
Close4 5We are very pleased with the results so far.By Christina Karl from Sabic Innovative Plastics on 12/13/11Mark Gardner's customer service has been excellent. He has always been responsive and communicative. I have never had a problem getting a hold of him when he is needed. He…
Read MoreMark Gardner’s customer service has been excellent. He has always been responsive and communicative. I have never had a problem getting a hold of him when he is needed. He worked excellently with both SafeRack engineering and our own engineering firms. We are very pleased with the results so far, especially the delivery timeline. The tracking gangway is perfect to meet the needs of our application.
Close5 5The product was delivered in the timespan SafeRack gave.By MIckey Fordham from Sumter Packaging on 12/12/11Stephen Todd has responded in a timely manner. The product was delivered in the timespan SafeRack gave.Stephen Todd has responded in a timely manner. The product was delivered in the timespan SafeRack gave.
Close5 5Charles kept me in contact with the SafeRack team and project.By Ryan Sletmoen from Catalyst Paper on 12/9/11Charles MacEachern was responsive and kept me in contact with the SafeRack team and project.Charles MacEachern was responsive and kept me in contact with the SafeRack team and project.
Close5 5After we received the gangway, it fit perfectly.By RJ Teune from G & G Rebuilders on 12/3/11Phyllis Sikes is very punctual and polite - she did a great job and made this a success. After we received the gangway, it fit perfectly.Phyllis Sikes is very punctual and polite – she did a great job and made this a success. After we received the gangway, it fit perfectly.
Close5 5All in all, we are very satisfied.By Mike Staunton from Veteran Corp of America on 11/28/11Good value, well built product. Solid salesmen and prompt delivery. All in all, we are very satisfied.Good value, well built product. Solid salesmen and prompt delivery. All in all, we are very satisfied.
Close5 5A+By John Maney from Mosaic Potash on 11/27/11I had no previous dealings with SafeRack, but I found it is a company I look forward to dealing with in the future. I deal with many suppliers and have…
Read MoreI had no previous dealings with SafeRack, but I found it is a company I look forward to dealing with in the future. I deal with many suppliers and have done so for many years. Your customer focus and determination to deliver results puts you in a place where only a few companies reside, at the top. Travis McCraine was unbelievably responsive. I would recommend SafeRack and their products. They are user-friendly, competitively priced, and are of durable/quality construction. No negative comments and believe me, if there were any, I would share them with you in an effort to help you identify areas that are in need of correction or improvement. Customer Service and Sales-A+ | Engineering-I was delivered a set of prints to approve for construction in a very timely manner-A+ | Quality and Delivery-A+ | Price to Value-Once again A+.
Close4 5I was surprised not only at the customer service response, but the quality of the repair part and the speed it was delivered.By Kenny Zoeller from Conoco Phillips on 11/27/11My recent purchase was a repair part for a previously purchased SafeRack MAUI unit. I initially had reservations about ordering a part for a unit that was 3 years old,…
Read MoreMy recent purchase was a repair part for a previously purchased SafeRack MAUI unit. I initially had reservations about ordering a part for a unit that was 3 years old, possible issues with parts matching up and alignment match-ups, but I was surprised not only at the customer service response, Phyllis, but the quality of the repair part and the speed it was delivered.
Close4 5SafeRack really came through for me.By Jon Coolidge from St. Mary's Cement on 11/16/11SafeRack makes the best access safety systems on the market. All of the pivot points are equipped with bushings. The drivers really love them. The spring adjustment system works very…
Read MoreSafeRack makes the best access safety systems on the market. All of the pivot points are equipped with bushings. The drivers really love them. The spring adjustment system works very well. The construction of the gangway is very sturdy and gives great confidence when walking on it. The gangway latch is substantial and durable, much better than others on the market. My experiences in all of these categories have been outstanding. Every problem I’ve had has been dealt with promptly, and when one of my units was damaged by a truck, SafeRack really came through for me.
Close5 5Good communication about changes in delivery schedule.By Terry Watkins from Styron LLC on 11/16/11We had good discussion about product attributes/benefits, prompt quote and entering of order, good communication about changes in delivery schedule (the customers may not like delays, but prefer accurate delivery…
Read MoreWe had good discussion about product attributes/benefits, prompt quote and entering of order, good communication about changes in delivery schedule (the customers may not like delays, but prefer accurate delivery information vs. misleading information)- Chris communicated timing and potential manufacturing delays promptly. We received the product in 6 weeks.
Close4 5I simply place the order and everything else is taken care of.By Robert Parras from Buzzi Unicem on 11/16/11I just want to say how great everyone at SafeRack has been to us since we started using them for our gangways. Dana Hamor, Tom Semiklose and John Edwards have…
Read MoreI just want to say how great everyone at SafeRack has been to us since we started using them for our gangways. Dana Hamor, Tom Semiklose and John Edwards have been very, very helpful and always respond quickly to my calls or e-mails and I have no doubt that everyone at SafeRack is just as great as they have been to me. The purchasing of a great quality gangway is not a problem anymore. I simply place the order and everything else is taken care of.
Close4 5I would definitely recommend these services to anyone needing a safe way of load securement.By Don Sanders from Metispan on 11/16/11I was very impressed at how fast and efficiently Mark Gardner put together the quote and got it sent back to me. Everything was broken down in good detail to ensure…
Read MoreI was very impressed at how fast and efficiently Mark Gardner put together the quote and got it sent back to me. Everything was broken down in good detail to ensure we were getting everything we needed. Delivery was fast, and complete. I would definitely recommend these services to anyone needing a safe way of load securement.
Close5 5Received the replacement part in 8 days.By Ed Aucoin from TDC LLC on 11/11/11Received the replacement part in 8 days after placing order. David Daniel's response was very good.Received the replacement part in 8 days after placing order. David Daniel’s response was very good.
Close5 5Customer Service even called me several times just to follow up to ensure I was taken care of.By Woddy Eppard from Virginia Poultry Growers on 11/8/11Once I was connected with Linda Hardee at customer service everything went very smoothly. She was very helpful and willing to go out of her way to ensure I was…
Read MoreOnce I was connected with Linda Hardee at customer service everything went very smoothly. She was very helpful and willing to go out of her way to ensure I was taken care of. She even called me several times just to follow up to ensure I was taken care of.
Close4 5Delivered within an acceptable window.By Chris Denton from Nestle USA on 11/7/11The gangways were delivered in two months. This was within an acceptable window.The gangways were delivered in two months. This was within an acceptable window.
Close5 5Jason did a good job getting me the information I needed.By Roy White from Crum Electric on 11/7/11Jason did a good job getting me the information I needed. The product was delivered on time.Jason did a good job getting me the information I needed. The product was delivered on time.
Close4 5Everything was good from start to finish.By Jim Orlinski from Cargill Salt on 11/7/11This product's quality is better than we had before. It was delivered on time, Mark Gardner worked with me along the way, everything was good from start to finish.This product’s quality is better than we had before. It was delivered on time, Mark Gardner worked with me along the way, everything was good from start to finish.
Close5 5My experience during the project with sales and installation were all positive.By Jerry Choate from Murphy Oil USA on 11/7/11I wouldn't hesitate to contact SafeRack again for future projects of this nature. My experience during the project with sales and installation were all positive. Sales staff was friendly and…
Read MoreI wouldn’t hesitate to contact SafeRack again for future projects of this nature. My experience during the project with sales and installation were all positive. Sales staff was friendly and patient with scope questions/changes. Looking forward to putting the new dock with loading arm into service.
Close4 5I always talk to a real person, no automated phone systems.By Chris Sholten from Associated Northwest on 11/7/11Linda Hardee got back to us within half an hour of our request. She is pleasant to work with, and I always talk to a real person, not like the…
Read MoreLinda Hardee got back to us within half an hour of our request. She is pleasant to work with, and I always talk to a real person, not like the automated phone systems.
Close5 5Very impressed.By Gary Templeton from Graphics Packaging International on 10/31/11We just bought two tank car racks. Very impressed with them.We just bought two tank car racks. Very impressed with them.
Close5 5Kudos to SafeRack!By George Bisanz from Conoco Phillips on 10/31/11Mark Gardner handled the sale well. The gangway foot lock pedal's design gave more peace of mind to the operators and will save time every time the gangways are operated.…
Read MoreMark Gardner handled the sale well. The gangway foot lock pedal’s design gave more peace of mind to the operators and will save time every time the gangways are operated. Kudos to SafeRack for taking the time to design the pedal and get it right.
Close5 5Communication flowed well.By Jody Schroeder from Hess Corporation on 10/31/11Scott Hite was very responsive. Communication flowed well. SafeRack had representation on site within a matter of a day or two prior to placing the order. Questions and concerns were…
Read MoreScott Hite was very responsive. Communication flowed well. SafeRack had representation on site within a matter of a day or two prior to placing the order. Questions and concerns were answered in a timely fashion.
Close4 5A pleasure to work with.By Mike Szlachetka from Purac America on 10/28/11Phyllis Sikes was very helpful and detailed - a pleasure to work with.Phyllis Sikes was very helpful and detailed – a pleasure to work with.
Close5 5Very positive experience.By Brian Newton from Norit Americas on 10/17/11Very positive experience. I was kept in the loop during the entire ordering process. They got started right away. This was very helpful considering it was Thursday evening and SafeRack had…
Read MoreVery positive experience. I was kept in the loop during the entire ordering process. They got started right away. This was very helpful considering it was Thursday evening and SafeRack had to schedule this work to be done over the weekend so I could have my rack by the middle of the following week.
Close4 5Thank you for a great experience.By Bill Ruoff from Chevron USA on 10/11/11The entire transaction was very pleasant. Jason Stewart was very professional and responsive. The Customer Service was outstanding, and the product arrived as ordered, on time, and with appropriate email…
Read MoreThe entire transaction was very pleasant. Jason Stewart was very professional and responsive. The Customer Service was outstanding, and the product arrived as ordered, on time, and with appropriate email communications. I have added this to my favorites, and will continue to do business with you. Thank you for a great experience.
Close5 5Everything was extremely positive.By Jill Lomp from Lincolnway Energy on 10/10/11Everything was extremely positive - working with Phyllis Sikes made everything extremely easy!Everything was extremely positive – working with Phyllis Sikes made everything extremely easy!
Close4 5I couldn’t have asked for better service.By Scott Stephens from AbiBow on 10/10/11Mark Gardner and Robbie Norris emailed and phone me throughout the process to ensure our company got exactly what we needed. I couldn't have asked for any better service from…
Read MoreMark Gardner and Robbie Norris emailed and phone me throughout the process to ensure our company got exactly what we needed. I couldn’t have asked for any better service from our first quote to the delivery of the product. I will always look to SafeRack for any product that we may need.
Close4 5Our order was delivered fast as requested.By Bob Gaffney from Seaport Canaveral Corp on 10/10/11Our order was delivered fast as requested.Our order was delivered fast as requested.
Close4 5I would recommend the product.By Andy Shumaker from American Water Heater Company on 10/4/11Stephen Todd responded to voice messages within 24 hours. I would recommend the product. The platform and gangway serve the intended purpose of providing safe access atop delivery tankers for unloading…
Read MoreStephen Todd responded to voice messages within 24 hours. I would recommend the product. The platform and gangway serve the intended purpose of providing safe access atop delivery tankers for unloading connection. The unloading platform is built narrowly to prevent drive alley encroachment. The aluminum gangway and galvanized platform will resist corrosion for a long life.
Close4 5Saved us a lot of time.By Lyle Kriener from Soy Basics on 9/26/11The SafeRack is safe, easy to put up and it took away the hassle of us designing our own system. Saved us a lot of time. Phyllis answered all my…
Read MoreThe SafeRack is safe, easy to put up and it took away the hassle of us designing our own system. Saved us a lot of time. Phyllis answered all my questions within that day, if not within the hour! I really appreciated that, communication is key, especially when buying things online.
Close5 5SafeRack’s attention to detail from weld quality, to stickers, to paint are what I like best.By Jeff Butler from Poet Biorefining on 9/12/11Product was delivered slightly slow, I believe you were doing maintenance in the factory. SafeRack's attention to detail from weld quality, to stickers, to paint are what I like best.Product was delivered slightly slow, I believe you were doing maintenance in the factory. SafeRack’s attention to detail from weld quality, to stickers, to paint are what I like best.
Close4 5All my questions got a response the next day.By Colin Welch from Canexus Chemicals Canada LP on 9/12/11Dana Harbuck is excellent, I had some questions and got a response the next day.Dana Harbuck is excellent, I had some questions and got a response the next day.
Close4 5The swivel joint was on my doorstep within the three weeks.By Ken Pagan from Wil-Tech on 8/31/11Very fast and effective feedback From Dana Hamor. The swivel joint was on my doorstep within the three weeks delivery that was quoted.Very fast and effective feedback From Dana Hamor. The swivel joint was on my doorstep within the three weeks delivery that was quoted.
Close5 5The delivery was fast!By Mike Smith from Nordic Bearing Inc on 8/24/11The delivery was fast! We received the chocks here the same day as the notice of shipping!The delivery was fast! We received the chocks here the same day as the notice of shipping!
Close4 5Products delivered within a week!By Vicki Edblom from Western Petroleum on 8/22/11Response was good - and products delivered within a week!Response was good – and products delivered within a week!
Close4 5I would recommend the product and consider SafeRack again.By Jerry Choate from Murphy Oil USA on 8/22/11The product is simple, clean, and sturdy. I would recommend the product and consider SafeRack again should a project require a loading dock system.The product is simple, clean, and sturdy. I would recommend the product and consider SafeRack again should a project require a loading dock system.
Close4 5The product is simple, clean, and sturdy.By Jerry Choate from Murphy Oil USA on 8/22/11The product is simple, clean, and sturdy. I would recommend the product and consider SafeRack again should a project require a loading dock system.The product is simple, clean, and sturdy. I would recommend the product and consider SafeRack again should a project require a loading dock system.
Close4 5I have really enjoyed partnering with SafeRack.By Valerie Harrington from International Paper on 8/20/11The products were delivered within a week! I have really enjoyed partnering with SafeRack. I think it is a great company. I did not know the wide selection of products…
Read MoreThe products were delivered within a week! I have really enjoyed partnering with SafeRack. I think it is a great company. I did not know the wide selection of products that SafeRack offered. I will continue to optimize our safety and operations with the help of their products.
Close4 5We have bought this same product in the past and are satisfied with it.By Pete Woods from Calumet Penreco on 8/18/11I would recommend this product - the design warrants a safe means to open tank cars. We have bought this same product in the past and are satisfied with it.I would recommend this product – the design warrants a safe means to open tank cars. We have bought this same product in the past and are satisfied with it.
Close5 5SafeRack was a good company to work with.By Daniel Gallegos from Koch Nitrogen on 8/10/11SafeRack was a good company to work with. I would recommend these loading arms.SafeRack was a good company to work with. I would recommend these loading arms.
Close5 5So far we have had a positive experience with SafeRack since we switched.By Steve Nolan from Ash Grove Cement on 8/10/11David Daniel has always treated us well here at Ash Grove. So far we have had a positive experience with SafeRack since we switched from using Carbis here in Shreveport.David Daniel has always treated us well here at Ash Grove. So far we have had a positive experience with SafeRack since we switched from using Carbis here in Shreveport.
Close4 5The product is a very good safety feature and works best for our needs.By James Gentry from Ascend Performance Materials on 8/10/11David Daniel was very helpful and knowledgable. The product is a very good safety feature and works best for our needs.David Daniel was very helpful and knowledgable. The product is a very good safety feature and works best for our needs.
Close5 5The ordering and installation process was almost seamless.By Bill Kinder from Plymouth Tube on 7/30/11We discovered a way to keep our employees safe and meet OSHA standards with an easy, moveable piece of equipment. The unit is easy to move and fits the needs…
Read MoreWe discovered a way to keep our employees safe and meet OSHA standards with an easy, moveable piece of equipment. The unit is easy to move and fits the needs of the area it was placed. Benefits of the unit: 1) Provides safe access to the trailers for our employees 2) Meets OSHA standards for fall protection 3) Appears basically maintenance free.
Travis McCraine was informative and responsive. All of my questions were typically answered the next day. The ordering and installation process was almost seamless.
Close4 5I’ve already purchased two of the gangways in the past and am very satisfied.By Rene Correa from Nustar on 7/28/11The gangway is very easy to lift. Hardly any maintenance - it makes an asphalt loading rack look professional. I'd recommend these - I've already purchased two of the gangways…
Read MoreThe gangway is very easy to lift. Hardly any maintenance – it makes an asphalt loading rack look professional. I’d recommend these – I’ve already purchased two of the gangways in the past and am very satisfied. Your service with Greg Crawford was very helpful. He came down to our facility and looked at what was needed and took some measurements. He initially told me it was going to take two maybe three weeks and was right on the money.
Close4 5It’s lightweight, easy to instal and easy to handle.By Ed Garcia from Boral Material Technologies Inc on 7/25/11We like the reliability of the product. It's lightweight, easy to instal and easy to handle. Greg Crawford offered very quick responses. It was delivered on the scheduled date. FYI…
Read MoreWe like the reliability of the product. It’s lightweight, easy to instal and easy to handle. Greg Crawford offered very quick responses. It was delivered on the scheduled date. FYI – the wood pallet used to transport the unit could be more hefty.
Close5 5Pain-free & very much customer focused.By Christopher Teague from Invista on 7/22/11Mark Gardner was very attentive and eager to help me. I have no negative experiences relating to Customer Service etc. Unlike other vendors that I've worked with, this experience was…
Read MoreMark Gardner was very attentive and eager to help me. I have no negative experiences relating to Customer Service etc. Unlike other vendors that I’ve worked with, this experience was pain-free & very much customer focused. The stairway was (in my opinion) better made than the one I purchased in previous years – and as a result, I purchased another one!
Close4 5Good responsiveness.By Jack Bonn from Eden Cryogenics on 7/21/115 5I would recommend this product.By Ana Amero from Pronumex on 7/20/11I would recommend this product. It is a good solution and the service is good.I would recommend this product. It is a good solution and the service is good.
Close4 5All of my questions were answered clearly.By Dan Hadzima from Purac America on 7/19/11The product works well, easy to maintain and easy to repair. Scott Hite was helpful - all of my questions were answered clearly and helped me understand what I was…
Read MoreThe product works well, easy to maintain and easy to repair. Scott Hite was helpful – all of my questions were answered clearly and helped me understand what I was looking for.
Close5 5We are happy with your service.By Ali Rahmath from Baniyas Oil Field Supplies on 7/14/11We are happy with your service.We are happy with your service.
Close4 5It was such an easy process.By Geoff Powers from Diamond Pet Food on 7/13/11John Bast was great to work with. The quality is great and it was such an easy process to deal with SafeRack. I would recommend you to others and I…
Read MoreJohn Bast was great to work with. The quality is great and it was such an easy process to deal with SafeRack. I would recommend you to others and I will be pushing SafeRack to our customers.
Close4 5Results have been excellent. No complaints.By Greg Stutts from Hexcel Corporation on 7/7/11I expected a 8-12 week delivery - It arrived in 6 weeks! Chris Hite has been extremely patient and helpful. No surprises in the product quality. I have designed 7…
Read MoreI expected a 8-12 week delivery – It arrived in 6 weeks! Chris Hite has been extremely patient and helpful. No surprises in the product quality. I have designed 7 unloading stations in the last three years. Results have been excellent. No complaints.
Close4 5Wonderful to work with.By Dan Costello from TXI Cement on 7/7/11I needed a replacement part for a gangway. Linda Hardee was wonderful to work with.I needed a replacement part for a gangway. Linda Hardee was wonderful to work with.
Close5 5It is actually more cost-effective to buy from you than it is to have them fabricated on-site.By Ken Fudala from Kinder Morgan on 6/30/11From the website to sales and service, the process was easy, fast, and I was able to put the product to use immediately. In the future I will buy the…
Read MoreFrom the website to sales and service, the process was easy, fast, and I was able to put the product to use immediately. In the future I will buy the pre-fabricated crossovers. They are cost effective and durable. I am very pleased with the product. It is actually more cost-effective to buy from you than it is to have them fabricated on-site.
Close4 5I was most impressed by the friendliness and professionalism.By Michelle McCune from JM Smucker Company on 6/29/11The SafeRack Grounding and Monitoring Systems offered easy installation and integration with our system. I was most impressed by the friendliness and professionalism shown by Mr. McCraine in responding to…
Read MoreThe SafeRack Grounding and Monitoring Systems offered easy installation and integration with our system. I was most impressed by the friendliness and professionalism shown by Mr. McCraine in responding to all of my questions, making me feel like a priority. The speed of delivery and all other aspects of the order were satisfactory as well.
Close4 5The quality looks to be very good.By Gary Worthen from Schlumberger Oilfield Services on 6/28/11I'd recommend your product. The quality looks to be very good.I’d recommend your product. The quality looks to be very good.
Close4 5These spill containment pans will help us keep our environment and rail yard clean.By Ryan Edwards from Advanced Composites Inc on 6/20/11These spill containment pans will help us keep our environment and rail yard clean. Mark Gardner was very informative.These spill containment pans will help us keep our environment and rail yard clean. Mark Gardner was very informative.
Close4 5I was very pleased with the knowledge and ability of your company.By Pat Ryan from Rentech Energy on 6/20/11Phyllis Sikes was very responsive. I was very pleased with the knowledge and ability of your company to fulfill our needs and your quick response back with the part I…
Read MorePhyllis Sikes was very responsive. I was very pleased with the knowledge and ability of your company to fulfill our needs and your quick response back with the part I needed.
Close5 5Sales is excellent, with knowledgable people.By Fred Iwema from Industrial Commercial Services on 6/18/11I'm already familiar with and pleased with your fall protection equipment. The products were delivered on time. You might want to consider calling the day before ETA so we can…
Read MoreI’m already familiar with and pleased with your fall protection equipment. The products were delivered on time. You might want to consider calling the day before ETA so we can be prepared to off-load. Sales is excellent, with knowledgable people, who are willing to take the time to determine your needs, research the equipment and select that which best serves the client’s need, both budgetary and functional.
Close5 5I was very pleased with the service I received.By Liliana Serb from Kemira Water Solutions, Inc. on 6/6/11I was very pleased with the service I received from Phyllis Sikes. She answered my questions right away, sending the proposal very fast and she called to double check if…
Read MoreI was very pleased with the service I received from Phyllis Sikes. She answered my questions right away, sending the proposal very fast and she called to double check if I received it. I was very impressed, and every time I call to inquire about a product or a proposal I will always ask for her .
Close5 5Very satisfied with the delivery time.By Andrew Griggel from Cargill Salt on 6/6/11Very satisfied with the delivery time. John Bast was very responsive.Very satisfied with the delivery time. John Bast was very responsive.
Close4 5The products were delivered in a timely manner.By Byron Samonte from MeadWestvaco on 6/1/11The products were delivered in a timely manner. The platform and gangway arrived much earlier than expected. Pat Early was very responsive.The products were delivered in a timely manner. The platform and gangway arrived much earlier than expected. Pat Early was very responsive.
Close5 5Easy to maneuver and operate.By Jerry Crowder from Kinder Morgan on 6/1/11I would recommend the SafeRack MAUI for trucks - it's easy to maneuver and operate.I would recommend the SafeRack MAUI for trucks – it’s easy to maneuver and operate.
Close5 5ErectaStep platforms are the PERFECT solution.By Kristi McCall from Duke Energy Corporation on 5/31/11Ray Evans was extremely responsive, got the quotes I requested back to me in a timely manner. I asked for revisions to the quotes a couple of times and each…
Read MoreRay Evans was extremely responsive, got the quotes I requested back to me in a timely manner. I asked for revisions to the quotes a couple of times and each time received a timely update. The ErectaStep platforms are the PERFECT solution depending on the scenario. I LOVE that they are so VERSATILE…various part availability for constructing numerous different platform arrangements.
Close4 5Everything was smooth sailing, from sales to delivery.By Jim Orlinski from Cargill Inc. on 5/26/11The product is excellent. I used it before in another facility. It's easy for my employees to operate. Mark Gardner was responsive. Everything was smooth sailing, from sales to delivery. I…
Read MoreThe product is excellent. I used it before in another facility. It’s easy for my employees to operate. Mark Gardner was responsive. Everything was smooth sailing, from sales to delivery. I recommend this product.
Close5 5We would recommend the MAUI – it is flexible and robust.By Johnnie Pearson from Hagemeyer/Georgia Pacific on 5/20/11Excellent delivery - Chris Hite's response was excellent - received follow-up emails with drawings . We would recommend the MAUI - it is flexible and robust.Excellent delivery – Chris Hite’s response was excellent – received follow-up emails with drawings . We would recommend the MAUI – it is flexible and robust.
Close5 5A truly professional and positive experience.By MIke Savage from Asphalt Materials on 5/18/11Tremendous commitment to our company's fall protection needs - Travis McCraine's knowledge and experience contributed extensively to a quick resolution to our plant needs. The design of the fall protection…
Read MoreTremendous commitment to our company’s fall protection needs – Travis McCraine’s knowledge and experience contributed extensively to a quick resolution to our plant needs. The design of the fall protection gangways and cages not only created an improved safe access for our employees, it allowed for continued efficient servicing of our customer needs with flexibility for their equipment. The presentation of various alternatives, the system measurements, the proposed drawings, the delivery, the durability of the product and the ease of installation has made this a truly professional and positive experience with SafeRack – Thanks
Close4 5Benefits of this product are numerous.By Bob Gaffney from Seaport Canaveral Corp on 5/11/11Benefits of this product are less damage to hoses, less physical labor for controlling hoses, less exposure to physical laborer injury. Dana Hamor was very responsive.Benefits of this product are less damage to hoses, less physical labor for controlling hoses, less exposure to physical laborer injury. Dana Hamor was very responsive.
Close5 5We’ll definitely use SafeRack on the next skid.By David Sayroo from Southwestern Measurement Systems on 5/11/11Greg Crawford was responsive. Always got him on the first call. Always got back to me when he said he would. I recommend this product. It is by far the…
Read MoreGreg Crawford was responsive. Always got him on the first call. Always got back to me when he said he would. I recommend this product. It is by far the best quality product we’ve used in all of the grounding units we’ve used on all our truck-loading skids. Nothing but positive feedback. We’re extremely pleased and we’ll definitely use SafeRack on the next skid.
Close4 5These products work very well for all of our applications and are well-priced.By Mike Amos from E.I. DuPont De Nemours & Company on 5/4/11Dave Young is very responsive to all of our needs. All inquiries are received in a timely manner. These products work very well for all of our applications and are…
Read MoreDave Young is very responsive to all of our needs. All inquiries are received in a timely manner. These products work very well for all of our applications and are well priced for the applications. Yes, I can buy similar products from other suppliers at competitive prices, but I do not get anywhere near the expertise, customer service, and prompt delivery that SafeRack provides.
Close4 5Absolutely no negative responses on my parts.By Bill Strong from Arclin USA, Inc on 5/3/11The product was delivered the same day - very fast response. This quick response allows me to not carry more than one spare for 6 spaces. No hassle ordering process.…
Read MoreThe product was delivered the same day – very fast response. This quick response allows me to not carry more than one spare for 6 spaces. No hassle ordering process. Timely shipping and follow up. I would recommend your products. I have been through this process with three of your competitors with no comparison to match. Absolutely no negative responses on my parts. I have one rail multi-position gangway and now three single space gangways. Any additions in the future, including replacing three Carbis units, will be SafeRack.
Close4 5Very positive group of people in sales and customer service.By Jim Burch from GenOn on 5/3/11Ray Evans was very responsive and helpful. Very positive group of people in sales and customer service.Ray Evans was very responsive and helpful. Very positive group of people in sales and customer service.
Close4 5Very pleased with my salesperson.By Mike Lehman from Intrepid Potash Wendover, LLC on 5/3/11I was very pleased with my salesperson, Jason Stewart. He was very knowledgeable and helpful. I liked getting the drawings for approval prior to construction, to ensure I was getting…
Read MoreI was very pleased with my salesperson, Jason Stewart. He was very knowledgeable and helpful. I liked getting the drawings for approval prior to construction, to ensure I was getting just what I needed. We like the safety protection of the fall cage, the high-visibility color, the ease of movement so that an employee doesn’t have to strain to raise and lower the gangway.
Close4 5I liked the gangway design feature the most.By Raul Martinez from Owens Corning on 5/3/11I liked the gangway design feature the most. Construction, design, and ease of use.I liked the gangway design feature the most. Construction, design, and ease of use.
Close5 5The SafeRack personnel are very knowledgeable in their many product lines.By Larry Eshelman from Shell Oil on 4/21/11John Bast followed up and answered all of my questions. The SafeRack personnel are very knowledgeable in their many product lines. I would and will recommend SafeRack, everyone was very…
Read MoreJohn Bast followed up and answered all of my questions. The SafeRack personnel are very knowledgeable in their many product lines. I would and will recommend SafeRack, everyone was very professional.
Close5 5Quality is much better than expected.By Lee Reynolds from SI Group on 4/19/11The assembly instructions were very simple and detailed and just two steel erectors did this in just a couple of hours, start to finish. Quality is much better than expected,…
Read MoreThe assembly instructions were very simple and detailed and just two steel erectors did this in just a couple of hours, start to finish. Quality is much better than expected, hoisting the ladder is easy and simple.
Close4 5We are very pleased.By Corey Feltis from Howard Feltis on 4/15/11The product was delivered very fast. Sales was very responsive - we are very pleased.The product was delivered very fast. Sales was very responsive – we are very pleased.
Close4 5Fantastic product with superb workmanship.By Kris Meredith from Strobel Starostka Construction on 4/15/11We would absolutely recommend SafeRack. Great company to work with, and very adaptable. We like both the ease of use of the gangways and Scott Hite's experience and assistance in…
Read MoreWe would absolutely recommend SafeRack. Great company to work with, and very adaptable. We like both the ease of use of the gangways and Scott Hite’s experience and assistance in our project. We are building a state of the art railcar loading facility in some pretty harsh conditions. Mistakes and errors can really slow or stop our progress. SafeRack took away that concern by providing us with a quality product, that we didn’t need to worry about following the manufacturing path. Delivered when and what they promised. We see a long relationship with SafeRack. They have helped us through some difficult design decisions and took the load on themselves. This freed us up to deal with other non-related design aspects. We had some shipping damage issues, that we worked through with SafeRack. Both companies have taken steps to keep this from happening in the future. Fantastic product with superb workmanship.
Close4 5I was very impressed with the turnaround time on the order.By Ed Bruner from Holly Factory on 4/13/11I was very impressed with the turnaround time on the order, allowing me to get my project done on time and on schedule will definitely bring me back as a…
Read MoreI was very impressed with the turnaround time on the order, allowing me to get my project done on time and on schedule will definitely bring me back as a loyal customer. The only obstacle would have been delay in shipment or an outrageous price. Both of which I was totally satisfied with!
Close4 5The quality of the design and construction was what we like most.By Forrest Hunter from Alon Bakersfield on 4/12/11SafeRack is a good company with a capable staff. You make a good product and your people are very knowledgeable about your product and its capabilities. John Bast always responded…
Read MoreSafeRack is a good company with a capable staff. You make a good product and your people are very knowledgeable about your product and its capabilities. John Bast always responded to any request that I had – and the delivery schedule was crucial – the promised delivery dates made the difference. The quality of the design and construction was what we like most. I would absolutely recommend your product. We have bought product from your main competitor and we are much more pleased with the SafeRack experience.
Close5 5Outstanding!!By Rex Rimmer from Quad County Corn Processors on 4/12/11From the time I gave them a purchase order until I received my unit was 29 days. Outstanding!! Phyllis Sikes in Customer Service is a GREAT person and a treat…
Read MoreFrom the time I gave them a purchase order until I received my unit was 29 days. Outstanding!! Phyllis Sikes in Customer Service is a GREAT person and a treat to work with. Also we have had our first unit about 5 years and love it!! Scott Hite is a very nice man and knows his product!
Close4 5I was completely impressed with the entire service and quality.By Vernon Ankersen from Mississippi Lime on 4/1/11I was completely impressed with the entire service and quality that your company gave me during my dilemma. I would recommend this product to other production plants within the company…
Read MoreI was completely impressed with the entire service and quality that your company gave me during my dilemma. I would recommend this product to other production plants within the company and fellow colleagues.
Close4 5I received a call to anticipate delivery; great communication!!!By Randall Landry from Newpark Environmental Services on 4/1/11David Daniel was an excellent rep. He checked in with me periodically on the status of the project. He was extremely patient with our process. He was never pushy. He…
Read MoreDavid Daniel was an excellent rep. He checked in with me periodically on the status of the project. He was extremely patient with our process. He was never pushy. He responded quickly to our requests to furnish additional information or clarify any questions we had. Service has been excellent. Also, delivery was quicker than anticipated, well within the 3 week time frame. I received a call to anticipate delivery; the truck driver didn’t just show up. We could plan for the off-loading in a timely manner. Great communication!!! Last, installation was NOT complicated… ready to use in a few hours after foundation is completed.
Close4 5Very good customer service!By Tracy Kirkwood from KMCO on 3/31/11Product was delivered in a timely manner. Very good customer service!Product was delivered in a timely manner. Very good customer service!
Close5 5We already have 4 of them here and need 7 more.By Richard Perrault from Dow Chemical on 3/30/11Well done and good quality. We already have 4 of them here and need 7 more.Well done and good quality. We already have 4 of them here and need 7 more.
Close4 5Overall a good value and good quality.By Chad Niles from Kemin Agrifoods North America, Inc. on 3/30/11Phyllis Sikes was great to work with on this project. The G4 gangway is a very nice unit, very easy to use. Delivery time was as expected. Easy to setup, easy…
Read MorePhyllis Sikes was great to work with on this project. The G4 gangway is a very nice unit, very easy to use. Delivery time was as expected. Easy to setup, easy to train on, great customer service. Overall a good value and good quality.
Close4 5The entire experience was positive.By Chris Champagne from BASF Corporation on 3/30/11The entire experience was positive. David Daniel was very responsive. The railcar loading gangway was delivered ahead of schedule - within 2 weeks of the order.The entire experience was positive. David Daniel was very responsive. The railcar loading gangway was delivered ahead of schedule – within 2 weeks of the order.
Close4 5Just the right amount of assistance to make sure that our purchase and installation went great.By Jonathan HIghtower from BASF on 3/23/11Dana Hamor identified that the our rail was just a few fractions of an inch off and suggested that we purchase shims so that the product would fit properly when…
Read MoreDana Hamor identified that the our rail was just a few fractions of an inch off and suggested that we purchase shims so that the product would fit properly when it arrived at our site instead of going through trial and error to get it right. Overall my experience was very satisfactory. Ordering was easy and the sales department offered just the right amount of assistance to make sure that our purchase and installation yielded the results we were after without being overly intrusive.
Close5 5They did all the foot work.By Floyd Billings from Lucite International on 3/23/11After getting SafeRack involved in trying to find a ladder for our purpose they did all the foot work in finding someone to build the ladder for us. We had…
Read MoreAfter getting SafeRack involved in trying to find a ladder for our purpose they did all the foot work in finding someone to build the ladder for us. We had several phone follow up calls from SafeRack after they found out what we needed until they found someone to build the ladder for us. We tried to get the original vendor to make the ladder for us and they said they could not. SafeRack said give us a chance to find someone to build it and they did. And we really appreciate what Mark and Tom did on finding a ladder for us.
Close4 5Good communications and fast responses.By Luke Keller from Simplot on 3/18/11The product was delivered just as promised - quickly. Good communications and fast responses.The product was delivered just as promised – quickly. Good communications and fast responses.
Close5 5Fit is very good and simple to operate.By Phillip Wendel from Archer Daniel Midland on 3/3/11The dry lock valve is well made - fit is very good and simple to operate.The dry lock valve is well made – fit is very good and simple to operate.
Close5 5We received an excellent product offered at a great price.By Paul Barragan from JD Streett and Company on 3/3/11Mark Gardner answered all my questions and helped insure I ordered exactly what I needed & nothing more! Thanks for your attention to detail and making this purchase productive and…
Read MoreMark Gardner answered all my questions and helped insure I ordered exactly what I needed & nothing more! Thanks for your attention to detail and making this purchase productive and easy. We are in the process of install, but feel we received an excellent product offered at a great price. I look forward to doing business with you in the future.
Close5 5Your product looks as good as it performs.By Peter O'Neill from Inolex Chemical on 3/1/11I found to what extent SafeRack was willing to go in order to get our business and start a relationship. Very happy with the experience. What I like most about the…
Read MoreI found to what extent SafeRack was willing to go in order to get our business and start a relationship. Very happy with the experience. What I like most about the product is the workmanship. But this was an aspect I was already familiar with from a past relationship with SafeRack. Your product looks as good as it performs.
Close5 5Customer service, sales, engineering of the product and the quality was great.By Steven Steinmetz from Dyno Nobel on 2/22/11The product was delivered in about 5 days. Customer service, sales, engineering of the product and the quality was great. Delivery was good time-wise and price was less than the other…
Read MoreThe product was delivered in about 5 days. Customer service, sales, engineering of the product and the quality was great. Delivery was good time-wise and price was less than the other gate openers I priced. I would recommend this product because it makes opening the hopper car gate safe.
Close4 5I’m very pleased with the product and more importantly the service.By Matt Pietrzykowski from SNF Flocryl on 2/15/11Chris Hite was extremely responsive. He did an excellent job making sure that the gangway requested would meet our needs. We've found a new supplier and sales force that is…
Read MoreChris Hite was extremely responsive. He did an excellent job making sure that the gangway requested would meet our needs. We’ve found a new supplier and sales force that is willing and able to ensure our needs are met. I’m very pleased with the product and more importantly the service.
Close4 5Customer service was great.By Craig Pataky from Westway Terminals on 2/11/11We now comply with fall protection requirements. It keeps our guys safe. While these systems are expensive, the benefit outweighs the initial cost. Customer service was great - I had…
Read MoreWe now comply with fall protection requirements. It keeps our guys safe. While these systems are expensive, the benefit outweighs the initial cost. Customer service was great – I had the drawings and assembly instructions a week before the rack arrived. Ray Evans was extremely helpful. Keep up the good work, SafeRack
Close4 5Better than the competitor’s product.By Len Trevena from Bayer Crop Science on 2/9/11We like the product and have had very few problems with regards to maintenance. The platforms and gangways look better than the competitor's product. The coating is very thick and…
Read MoreWe like the product and have had very few problems with regards to maintenance. The platforms and gangways look better than the competitor’s product. The coating is very thick and we have not seen any rusting even on our older installation. Charles MacEachern has a great way of dealing with customers – his communication skills are very good and he is there for the customer when needed.
Close4 5The product seems to be good and rugged quality.By Thomas Holmsen from Cytec on 2/9/11The product seems to be good and rugged quality. We hope that it will have low maintenance cost, and no problems. It was delivered within the time frame set when…
Read MoreThe product seems to be good and rugged quality. We hope that it will have low maintenance cost, and no problems. It was delivered within the time frame set when the order was confirmed.
Close4 5Your service, quality, response time and delivery are excellent.By Ross McEachran from VIP Inc. on 2/8/11Travis was very prompt with all of the information we needed. Your whole operation appears to be service-oriented and prompt. We like the quality. It appears to be very professional looking.…
Read MoreTravis was very prompt with all of the information we needed. Your whole operation appears to be service-oriented and prompt. We like the quality. It appears to be very professional looking. It compliments our own operation and equipment. We were pleasantly surprised with the quality and better than expected delivery. Your prices are sure not cheap, however your service, quality, response time and delivery are excellent.
Close4 5Significantly more robust than the competition’s.By Jon Coolidge from St. Mary's Cement on 2/8/11Travis usually go back to me within a day if he didn't answer his phone immediately. I like the stamped steps as opposed to welded steps. The gangway latch is significantly…
Read MoreTravis usually go back to me within a day if he didn’t answer his phone immediately. I like the stamped steps as opposed to welded steps. The gangway latch is significantly more robust than the competition’s. The pivot points on the gangway have bushings, this is where we’ve seen the majority of our issues.
Close4 5I found this product to be all that we needed it to be.By Merri Quarles from Tyson Food on 2/8/11I work in an extremely fast-paced environment so naturally this is a plus for me. I was impressed as soon as I spoke to Heather. I was treated with respect…
Read MoreI work in an extremely fast-paced environment so naturally this is a plus for me. I was impressed as soon as I spoke to Heather. I was treated with respect and professionalism. I was happy with all the answers to my many questions and when we tried the product out I found all of your answers to be true. The price was not bad either but if you think about it price is not even an issue when you are talking about the safety of your crew anyway, however, for the money I found this product to be all that we needed it to be.
Close4 5Very quick transaction!By Sherman Richards from Louisville Gas & Electric on 2/8/11Very quick transaction! The product was delivered in the time given when ordered.Very quick transaction! The product was delivered in the time given when ordered.
Close4 5SafeRack helped us work through the many obstacles we encountered during our design process.By Kris Meredith from Strobel Starostka Construction on 2/5/11We liked SafeRack's willingness to work through the many obstacles we encountered during our design process. Scott Hite has always been extremely responsive. Great clean design, great operation and great…
Read MoreWe liked SafeRack’s willingness to work through the many obstacles we encountered during our design process. Scott Hite has always been extremely responsive. Great clean design, great operation and great salesman to deal with.
Close5 5Second to none.By Ralph Halligan from Invista on 2/1/11Kenny Rogers was very responsive. I was very happy with the attention he gave to our order. SafeRack has a responsive crew working for them. Customer service was very accommodating.…
Read MoreKenny Rogers was very responsive. I was very happy with the attention he gave to our order. SafeRack has a responsive crew working for them. Customer service was very accommodating. Sales was very professional, accommodating, quick to respond and knowledgeable about their product. Engineering was quick to respond to any changes we requested. Product quality, I would say, is second to none. We are very happy with the operation of the equipment. The lightweight design was the most attractive feature for us. The delivery of the majority of the order was either on time or delivered early. The product is very functional and easy to operate, these are the features that were most appealing to operations.
Close4 5Good quality, reliable, good customer service.By Paul Ambrose from Wagner Fluid System on 1/27/11Rangeley's response was great! Good quality, reliable, good customer service.Rangeley’s response was great! Good quality, reliable, good customer service.
Close5 5When it was identified that the order got lost, he made sure to make other arrangements to have the unit delivered.By Bob Gaffney from Seaport Canaveral on 1/19/11The SafeRack Maui portable platform is an alternative to high-cost powered equipment for sampling of tank trucks. Chris Hite was very responsive. When it was identified that the order got…
Read MoreThe SafeRack Maui portable platform is an alternative to high-cost powered equipment for sampling of tank trucks. Chris Hite was very responsive. When it was identified that the order got lost, he made sure to make other arrangements to have the unit delivered.
Close5 5Good quality product.By Jesman Devia from Oil Tanking on 1/18/11Good quality product that is structurally sound that was priced right and built in a timely manner.Good quality product that is structurally sound that was priced right and built in a timely manner.
Close5 5The fact that they were able to get us something so quickly made it an easy decision!By Rebecca Hileman from Cargill Inc. on 1/12/11Travis was awesome. He was very attentive. He was quick to get a quote and quick to get a timeline. The Maui ladder was shipped much sooner than anticipated after…
Read MoreTravis was awesome. He was very attentive. He was quick to get a quote and quick to get a timeline. The Maui ladder was shipped much sooner than anticipated after the order was placed, which was a pleasant surprise! The fact that they were able to get us something so quickly made it an easy decision!
Close5 5I made the right choice with SafeRack.By James Stewart from Crop Protection Services on 1/12/11I made the right choice in buying from SafeRack. My order was delivered within one week, very prompt.I made the right choice in buying from SafeRack. My order was delivered within one week, very prompt.
Close4 5They did a great job and were very safe.By Brandon Grimm from Clariant Corporation on 1/6/11We like the turnkey design. The installation by SafeRack was fantastic. They did a great job and were very safe. Our technicians were very satisfied with their work. Greg Crawford…
Read MoreWe like the turnkey design. The installation by SafeRack was fantastic. They did a great job and were very safe. Our technicians were very satisfied with their work. Greg Crawford was very responsive and good to work with.
Close5 5SafeRack is extremely customer-focused.By Byron Samonte from Mead Westvaco on 1/5/11Pat Early was extremely responsive and made sure that I was satisfied with the proposal. He knew the product line extremely well and could answer, on the fly, any question…
Read MorePat Early was extremely responsive and made sure that I was satisfied with the proposal. He knew the product line extremely well and could answer, on the fly, any question about what he represents. Lastly, he presented to the MWV employees information about the platform. This went very well and I got buy-in on new equipment. And it delivered surprisingly quickly. I was told that it would be a January 2011 delivery and I would miss out on the 2010 closing. However, the new platform was delivered the last week of December 2010. SafeRack is extremely customer-focused. This is refreshing.
Close4 5Helped get me out of a jam!By Operations Manager from Coal Facility in West Virginia on 1/4/11I like the railcar mover because it was not some little tool to work with, the size of the handle and the head make it easy to move cars. Follow-up…
Read MoreI like the railcar mover because it was not some little tool to work with, the size of the handle and the head make it easy to move cars. Follow-up on the order and quick delivery helped get me out of a jam! Thanks.
Close5 5I would recommend this product.By Jessica Bursell from Corn Plus Ethanol on 1/4/11Phyllis Sikes was right on. I would recommend this product because it prevents overfilling rail cars. The product was delivered within 3 weeks as stated on the order acknowledgement. We were…
Read MorePhyllis Sikes was right on. I would recommend this product because it prevents overfilling rail cars. The product was delivered within 3 weeks as stated on the order acknowledgement. We were able to resume loading railcars at our facility.
Close4 5Customer service was very good.By Joseph Damore from J and J Industrial Supply on 1/3/11Customer service was very good. The response from Kenny Rogers was very good. I am a reseller, and I can probably get it cheaper for resale, but I needed them…
Read MoreCustomer service was very good. The response from Kenny Rogers was very good. I am a reseller, and I can probably get it cheaper for resale, but I needed them as soon as possible. Your response was better. Thanks.
Close4 5The product looks great.By Jeff Rhude from Milk Specialties on 12/19/10Scott Hite was very responsive. The product looks great.Scott Hite was very responsive. The product looks great.
Close5 5My product was shipped the same day the PO was approved!By Charles Branch from International Paper on 12/17/10The entire process went well. Chris Hite had a quote to me within 30 minutes of consultation. The product was available and the purchase was complete and in route the…
Read MoreThe entire process went well. Chris Hite had a quote to me within 30 minutes of consultation. The product was available and the purchase was complete and in route the same day. My product was shipped the same day the PO was approved! Operators await the installation and will breathe a sigh of relief knowing that they are truly grounded when unloading potentially hazardous cargo.
Close4 5Excellent follow up!By Edward Flynn from Flynn Petroleum on 12/17/10The product was delivered the day that I got the shipping email - and it was shipped promptly. Excellent follow up! Kenny Rogers called to triple check that I understood…
Read MoreThe product was delivered the day that I got the shipping email – and it was shipped promptly. Excellent follow up! Kenny Rogers called to triple check that I understood what I was ordering. Much easier than I imagined it would be.
Close5 5Quick response.By Project Engineer from Large Refinery in New Mexico on 12/16/10I appreciated the quick response by the Jason Stuart in evaluating the project and providing the necessary information for us to select the best product for our application. The product…
Read MoreI appreciated the quick response by the Jason Stuart in evaluating the project and providing the necessary information for us to select the best product for our application. The product was delivered as promised, per the limited time frame. It will provide the necessary level of protection needed with maintenance-free construction. The price was competitive with other providers.
Close5 5A responsive and reliable organization.By Marty Dickey from Buckeye on 12/9/10The Christmas video was cool. My experiences with the entire organization have been positive. Chris Hite is great to work with and provides excellent, timely response. Good looking equipment with…
Read MoreThe Christmas video was cool. My experiences with the entire organization have been positive. Chris Hite is great to work with and provides excellent, timely response. Good looking equipment with a responsive and reliable organization to back it up.
Close5 5My rep was very responsive and willing to solve tough problems to ensure I was satisfied.By Aj Steeber from Martinez and Turek, Inc. on 12/8/10John Bast was very responsive, answered all my questions immediately. Engineering department had a tough time describing what they needed, once we worked through that issue everything went smooth.John Bast was very responsive, answered all my questions immediately. Engineering department had a tough time describing what they needed, once we worked through that issue everything went smooth.
Close4 5I would recommend my fall protection system to any other plant.By Joe Jenko from Ashland on 12/8/10There was no negative experience about any of the service I experienced from any of of the departments that I dealt with while ordering this piece of equipment. Yes, I…
Read MoreThere was no negative experience about any of the service I experienced from any of of the departments that I dealt with while ordering this piece of equipment. Yes, I would recommend this to other plants that have to deal with railcars.
Close5 5The whole process from sale to installation was exceptional.By Steve West from GNS Technologies on 12/8/10Our salesman, Chris, was extremely responsive. He kept up to date on the manufacturing and delivery schedule and also delivered all of the documents in a timely manner. All of…
Read MoreOur salesman, Chris, was extremely responsive. He kept up to date on the manufacturing and delivery schedule and also delivered all of the documents in a timely manner. All of our experiences were positive. The sales and service aspect were very good and the installation was exceptional. The price was very competitive. The product was delivered ahead of schedule and it was a very aggressive schedule. We were very pleased with the entire process from the purchasing through the installation by your installers (Richard and Gunny). The installers were very professional and helpful. The one potential obstacle was meeting our g delivery requirements. That turned out to be a non-issue. The single most important benefit for us is the increased safety in doing our job.
Close4 5We had complex, detailed specifications, and SafeRack was willing to create something that met our needs.By Matt Hall from EOG on 12/6/10Scott Hite was very responsive, the seal plate is fairly complex with many details to work through. I liked that SafeRack is willing to "create" client specific designs. Benefits include…
Read MoreScott Hite was very responsive, the seal plate is fairly complex with many details to work through. I liked that SafeRack is willing to “create” client specific designs. Benefits include speed in our loading operations.
Close5 5We’re repeat customers because of your products and commitment to your clients.By Darius Tyler from Hexion Specialty Chemicals on 12/6/10The handrail system was delivered within the stated lead time. No issues with receiving materials and good communication was given on its delivery. I would recommend purchasing fall protection equipment…
Read MoreThe handrail system was delivered within the stated lead time. No issues with receiving materials and good communication was given on its delivery. I would recommend purchasing fall protection equipment from SafeRack. My past experience with SafeRack has always been met with professional and knowledgable sales staff. The equipment we have purchased has proven to be of high quality and built to satisfy the needs of the company.
Close5 5I order from SafeRack because I always know they will exceed my expectations.By Robert Parras from Buzzi Unicem USA on 12/6/10With SafeRack, I look forward to placing orders with them because I know everything will be handled from when I order the product until I unload it off the delivery…
Read MoreWith SafeRack, I look forward to placing orders with them because I know everything will be handled from when I order the product until I unload it off the delivery truck. I also know that if there is a problem, it will be handled quickly and professionally and they will stay in contact with me throughout the entire order and check up periodically to make sure everything is going OK. The product was delivered ahead of schedule as are most of the orders I place with SafeRack. The ease of installation is the best feature of the gangway. The construction, ease of use, and high visibility color scheme all make this a well rounded product.
Close5 5The flat ramp gangway is great and we appreciate the follow-up from our rep.By Steven Gerbasi from Cleveland Industrial Group on 12/3/10The loading rack has already been installed....great product ! I enjoyed working with Travis & Heather, specifically their follow-up. I would consider them very responsive and the product was delivered as…
Read MoreThe loading rack has already been installed….great product ! I enjoyed working with Travis & Heather, specifically their follow-up. I would consider them very responsive and the product was delivered as advertised.
Close5 5We placed the order for our MAUI and had it within a week.By Roger Chubin from International Flavors and Fragrances on 12/3/10Your product was shipped amazingly fast. I placed the order and had it in a week. Chris Hite was very responsive. He was on the road and had his inside…
Read MoreYour product was shipped amazingly fast. I placed the order and had it in a week. Chris Hite was very responsive. He was on the road and had his inside person help with the arrangements as soon as the PO was issued. Excellent customer service and delivery time!
Close5 5We love the fact that our mobile unit is both safe and self-supporting.By Product Engineer from Chemical Plant, South Georgia Area on 12/3/10Everything was great in all of our relations with SafeRack. Thank you all very much! Chris is always very responsive and more than willing to do anything necessary to satisfy…
Read MoreEverything was great in all of our relations with SafeRack. Thank you all very much! Chris is always very responsive and more than willing to do anything necessary to satisfy our needs. The mobile rack, self supporting is what we like most about the product. The construction and the craftsmanship in which the equipment is made is impressive.
Close5 5Our new flat-ramp gangway is a major improvement from what we had.By Chris Denton from Nestle on 12/3/10Travis was very responsive and the product was delivered very quick. The product works well, it was a step up from what we had.Travis was very responsive and the product was delivered very quick. The product works well, it was a step up from what we had.
Close4 5Ray is a major reason why this is our third purchase from SafeRack and why we will keep coming back.By Project Engineer from Chemical Plant in North Carolina on 12/3/10Ray Evans called me back in less than an hour on the first call and on the next couple of calls, less than 10 minutes. The replacement gangway and safety…
Read MoreRay Evans called me back in less than an hour on the first call and on the next couple of calls, less than 10 minutes. The replacement gangway and safety cage was delivered on time. This was the third purchase from SafeRack. Our salesman gave us several ways to go so that we could stop the damage the truck drivers were causing to this piece of equipment. He has always helped us in the past, and so far no one has damaged it. He said he would drive up if we needed more help or other ways of installing. That is why we keep going back to Ray and your company.
Close5 5High-quality products and an eagerness to help means that SafeRack should be a model for everyone else to follow.By Keith Douglas from Cemex on 12/3/10With this being my first ever order from SafeRack, I can truly state that all departments that I dealt with to receive this product were friendly, courteous, and eager to…
Read MoreWith this being my first ever order from SafeRack, I can truly state that all departments that I dealt with to receive this product were friendly, courteous, and eager to assist so that my objective would be a complete success. The price of the unit I purchased was leaning to the high side of my willingness to pay for such a product but once I received the product, it made sense to me that the price of the unit was definitely shown in the details of workmanship and construction materials used. Very strong consideration for future purchases of safety racks from your company has been solidified with me. Very high quality product from that of a competitor that I currently use within my operational area. Your company should be a model for others to follow. The quality of the unit was just as stated to me by others, the product in turn speaks for itself.
Close5 5The railcar access platform was not only safe, but was also fully OSHA compliant.By Daryl Lucyshen from Brenntag on 12/1/10The benefits of your product are that it complies with fall legislation and quick delivery. It provided safe access for rail cars. All departments were responsive and answered any questions…
Read MoreThe benefits of your product are that it complies with fall legislation and quick delivery. It provided safe access for rail cars. All departments were responsive and answered any questions quickly and effectively. Charles MacEachern is very good at answering and returning calls – the order went very well.
Close5 5Our rep solved problems quickly and was a prime example of responsive service.By Jake Simon from Ash Grove Cement Company on 11/19/10Very Responsive. David Daniel was good and we were a fairly demanding customer during this process. Customer service was good - the first one was damaged in route and SafeRack…
Read MoreVery Responsive. David Daniel was good and we were a fairly demanding customer during this process. Customer service was good – the first one was damaged in route and SafeRack reacted quickly to get us another one. The gangway was pre-adjusted and ready to go.
Close5 5SafeRack is a quality vendor that always meets our requirements.By Thomas Hopkins from NuStar Logistics on 11/19/10I had no issues on this purchase. I got the information I needed to make my decision, it met all of our requirements. Field reviewed the product and really liked…
Read MoreI had no issues on this purchase. I got the information I needed to make my decision, it met all of our requirements. Field reviewed the product and really liked it. You are a quality vendor, the product is exactly what we needed, and we like the responsiveness of sales.
Close4 5My high-quality spill pans were delivered quickly.By Dorian Marian from The International Group on 11/15/10Kenny is always quick and polite - deliveries are fast and accurate - equipment of high quality. Kenny answered my request immediately. As always, quick, safe delivery.Kenny is always quick and polite – deliveries are fast and accurate – equipment of high quality. Kenny answered my request immediately. As always, quick, safe delivery.
Close5 5Safe, easy to operate gangways – and a great company, too.By Owen Upchurch from Ash Grove Cement Company on 11/15/10Everyone is very friendly and professional with me. I received updates on when the unit will ship from Customer Service and they worked with us on what carriers we want…
Read MoreEveryone is very friendly and professional with me. I received updates on when the unit will ship from Customer Service and they worked with us on what carriers we want them to ship it with. Safety for the truck drivers using the gangways is important. They are easy to operate for all types of people. Springs are very easy to adjust. Foot lock lever seems to work well. I would recommend your product because it has been a good product for us and I really think that the customer service that goes along with a great product cannot be beaten. Good product and a good company to go along with it.
Close4 5Kenny Rogers truly values his customers and provided us with a great safety cage solution.By Joseph Rowny from S.I. Group on 11/10/10Your company is very organized and value of your customers is VERY important. Your salesman, Kenny Rogers, was responsive with continual updates supplied as to the status of the order.…
Read MoreYour company is very organized and value of your customers is VERY important. Your salesman, Kenny Rogers, was responsive with continual updates supplied as to the status of the order. The benefits to this product are safety, safety, and safety!
Close5 5I would recommend SafeRack to anyone because of their pricing, quality, responsiveness and so much more.By Project Engineer from Large Refinery in Louisiana on 11/8/10Price was competitive. Product was easy to install and required no re-work on our part for installation. Equipment was easy to operate and maintain. I would recommend the product based…
Read MorePrice was competitive. Product was easy to install and required no re-work on our part for installation. Equipment was easy to operate and maintain. I would recommend the product based on your team’s technical ability, pricing, robust designs, and meeting your delivery dates. SafeRack is an extremely responsive company who delivers on the promises. I worked with David Daniel on this project. He was extremely responsive and delivered on cost, schedule, product quality. Pricing was great. I had no issue getting in touch with him. He made himself available on his day off as well. I had no surprises which, as project manager, are critical to successfully delivering projects.
Close5 5Thank you for helping us find a convenient product that keeps our employees safe.By Ray Castro from Pabco Roofing Products on 11/3/10Benefits we found with the product was that they were convenient, safer for employees' back and easier to find. Very helpful in the order process. Sales was very helpful in…
Read MoreBenefits we found with the product was that they were convenient, safer for employees’ back and easier to find. Very helpful in the order process. Sales was very helpful in tracking down the right product that I needed – Thank you!
Close5 5I’ll ask for Phyllis Sikes when I need any help in the future.By Liliana Serb from Kemira Water Solutions on 11/3/10I was very pleased with the person I dealt with over the phone, Phyllis Sikes. She was very helpful and on time with all the questions and information the I…
Read MoreI was very pleased with the person I dealt with over the phone, Phyllis Sikes. She was very helpful and on time with all the questions and information the I required. I was very pleased. In the future when I will need more parts, this is the person that I would ask for. Thank you for a great experience, very responsive.
Close5 5The SafeRack team went above and beyond even after the sale.By Bob Cooney from Croda on 10/28/10I wanted to drop you a line in regards to a new railcar access structure Croda purchased from Saferack. In my 25 years as a chemical engineer I have purchased…
Read MoreI wanted to drop you a line in regards to a new railcar access structure Croda purchased from Saferack. In my 25 years as a chemical engineer I have purchased numerous racks and fall protection equipment from a number of suppliers. By far, with no exception, have I ever dealt with a more professional customer oriented company than yours. Ray Evans and Charles Phillips spent much time convincing me to purchase(both equipment and installation) from Saferack. Unlike most sales people, they did not forget about me after winning the order. They, as well as your design team,endured several revisions driven by me and in the end we came up with a great design. Linda Hardee has been the most responsive customer service person I have ever worked with. She has worked very hard to provide me everything I have needed. Whenever I needed data, drawings, schedules, contractor approvals, insurances, permits, etc – a reply from her was always very prompt. Last, but not least, I need to praise the installation team. I was a little concerned when only two old guys, Richard Hester and David Gunny Smith showed up on site to install this big structure. These two gentlemen methodically erected this structure, efficiently, safely, and in 90 degree weather to boot. In my 25 years of construction, I have never seen more knowledgable, trained, properly documented, and safety conscious personnel than Richard and Gunny. With the folks you have on board I have no doubt your company has a bright future. If I am in a position to make future purchases in this industry, I know who I am going to call. Thank you for a great product and exceptional service.
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