Ray is an accomplished salesman with SafeRack. Covering many different areas around the country, Ray spends a lot of time traveling to customer's job sites to help come up with solutions to their loading rack needs. Ray spends his free time with his wife, Gina, and two sons Leo and Zack and daughter Caroline. Being a fan of great food, Ray gets a chance to enjoy fine restaurants around the country as he travels. Hopefully he will offer for you to join him if he's in your area soon!
Delivered in about a week. These units are made heavier, with better construction, ease of installation and a larger cage, than the Carbis units we had before. Plus they seem to be more sturdy. It seems to be a superior product.
Essroc Cement Services
Delivered ahead of promised schedule. Ease of operation, built to accomodate existing space and was installed in one day. We would definitely recommend, because it's just better than the competition.
Maola Milk & Ice Cream
We purchase these probes yearly, and our sales rep Ray Evans is always very helpful.
Linda Hardee couldn't be more help. Every question was answered promptly and accurately. Easy to work with. Product was delivered within two weeks of order. Sales department went above and beyond to get all the answers that were asked.
The Press of Atlantic City
Our coupler is durable and delivered on time and Phyllis Sikes is always a pleasure to work with.
I deal with Phyllis Sikes... She's always pleasant and very responsive, she called right back after checking stock with the factory. Your couplers are very high quality and they're always in stock. It arrived within 5 days of time ordered.
Customer service and the communication was great. A good product at a reasonalbe cost...will likely purchase again on future projects.
Potters Industries LLC
Good quality product, safe, easy to use, easy to maneuver, and great customer service.
We understand safety has a cost, but accidents cost a lot more. The extended handrail feature, a well made and reasonably priced product, great customer service and the responsiveness or our salesperson Ray, made this a great experience.
Your customer service people are very good at helping your customers. Linda Hardee was very helpful with finding the right springs and getting them to me very quickly so we could get back in operation. She always stayed in constant contact with me every step along the way. Overall very good experience with your company.
Genon Energy Inc.
Good value, well built product. Solid salesmen and prompt delivery. All and all, we are very satisfied.
Veteran Corp of America
Once I was connected with Linda Hardee at customer services everything went very smoothly. She was very helpful and willing to go out of her way to ensure I was taken care of. She even called me several times just to follow up to ensure I was taken care of.
Virginia Poultry Growers
Linda Hardee got back to us within half an hour of our request.She is pleasant to work with, and I always talk to a real person, not like the automated phone systems.
Ray Evans was extremely responsive, got the quotes I requested back to me in a timely manner. I asked for revisions to the quotes a couple times and each time received timely updated. The ErectaStep platforms are the PERFECT solution depending on the scenario. I LOVE that they are so VERSATILE...various parts availability for constructing numerous different platform arrangements.
Duke Energy Corporation
Very positive group of people in sales and customer service.
Good communications and fast responses -
I found to what extent SafeRack was willing go to in order get our business & start a relationship. Very happy with the experience. What I like most about the product the workmanship. But this was an aspect I was already familiar with from a past relationship with SafeRack. Your product looks as good as it performs.
We comply with fall protection requirements. It keeps our guys safe. While these systems are expensive, the benefit outweighs the initial cost. Customer service was great - I had the drawings and assembly instructions a week before the rack arrived. Ray Evans was extremely helpful. Keep up the good work, SafeRack
I made the right choice in buying from saferack was delivered within one week, very prompt.
Crop Protection Services
The handrail system was delivered within the stated lead time. No issues with receiving materials and good communication was given on its delivery. I would recommend purchasing fall protection equipment from SafeRack. Read More [+]
My past experience with SafeRack has always been met with professional and knowledgable sales staff. The equipment we have purchased has proven to be of high quality and built to satisfy the needs of the company. Read Less [-]
Hexion Specialty Chemicals
Ray Evans called me back in less than an hour on the first call and on the next couple of calls less than 10 minutes. The replacement gangway and safety cage was delivered on time. This was the third purchase from SafeRack. Read More [+]
Our salesman, Ray Evans, gave us several ways to go so that we could stop the damge the truck drivers were causing to this piece of equipment. He has always helped us int he past, and so far no one has damaged it. He said he would drive up if we needed more help or other ways of installing. That is why we keep going back yo him and your company. Read Less [-]
Chemical Plant in North Carolina
Benefits we found with the product was that they were convenient , Safer for employee's back and easier to find. Very helpful in the order process. Sales was very helpful in tracking down the right product that I needed - Thank you!
Pabco Roofing Products