5 5
Fast, easy and adjustable.

Very responsive, and they worked with us to have a comfortable price for our company. Very easy to work with, the staff is very friendly and very responsive in a…
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Very responsive, and they worked with us to have a comfortable price for our company. Very easy to work with, the staff is very friendly and very responsive in a timely manner. I am very happy with the experience with the customer service and looking forward to using you again.

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5 5
Great vendor, great product at a fair value.
 

Very responsive; all who were involved were very conscientious and helpful. Solid gate and just what we were looking for to satisfy our safety audit. All staff involved were simply…
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Very responsive; all who were involved were very conscientious and helpful. Solid gate and just what we were looking for to satisfy our safety audit. All staff involved were simply fantastic. Shipping was prompt and product came in in perfect condition.

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5 5
Quick and easy installation.

Very responsive, and they worked with us to have a comfortable price for our company. Very adjustable which will allow me to use in many parts. I am very happy…
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Very responsive, and they worked with us to have a comfortable price for our company. Very adjustable which will allow me to use in many parts. I am very happy with the experience with the customer service and [am] looking forward to using you again.

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5 5
We would recommend this product.

The salesman Steven Dew was very responsive and kept me updated during the whole sales process. He emailed multiple times to provide updates for hurricane Florence. We liked the fact…
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The salesman Steven Dew was very responsive and kept me updated during the whole sales process. He emailed multiple times to provide updates for hurricane Florence. We liked the fact that you can customize the size of the platform. We tried looking for other suppliers and no one would provide this type of service. The removable rails are very important for us because we need to unload parts from the machine. We would recommend this product because of the quality, customization and friendliness of the sales team.

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5 5
Friendly, humble and helpful.

Very prompt and to the point. Katie Kelly, Curt Brown and Nathan Elliot were all very helpful and responsive. I am very happy with SafeRack's delivery time; especially due to…
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Very prompt and to the point. Katie Kelly, Curt Brown and Nathan Elliot were all very helpful and responsive. I am very happy with SafeRack’s delivery time; especially due to the fact that SC was in the middle of a hurricane and undergoing extreme flooding and setbacks due to the storm, SafeRack managed to get our load out the door and on the way despite the adversity everyone was facing. Very impressed!

I would recommend this product because it is engineered and constructed of quality materials, it is designed to meet or exceed industrial applications and is also cosmetically nice looking. The SafeRack team consists of [people who] are helpful and great to work with. SafeRack provides experienced and knowledgable staff that helps the process go smooth.

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4 5
Considerably faster than I thought.

High safety rating, ease of use, competitive pricing. Being kept in the loop every step of the way with the production and shipping of the product.

High safety rating, ease of use, competitive pricing. Being kept in the loop every step of the way with the production and shipping of the product.

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5 5
Very well designed and thought out.

The experience was all positive after a brief email I was sent a highly descriptive and a colored 3D layout of the item I was purchasing, this company is extremely…
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The experience was all positive after a brief email I was sent a highly descriptive and a colored 3D layout of the item I was purchasing, this company is extremely professional and well organized, in the past trying to purchase something similar led to long drawn out procedures of special engineering and drawings which led us just to fabricate our own items taking needed workforce time away from other projects, also the sales coordinator Patrick Free is professional, quick and thorough with his quote and sale.

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5 5
Overall, each area exceeded all of our expectations.

The product was delivered very quickly, and exceeded our expectations. Our salesman was very responsive and informative. He actually stopped by to look at our other safety rack, I asked…
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The product was delivered very quickly, and exceeded our expectations. Our salesman was very responsive and informative. He actually stopped by to look at our other safety rack, I asked him for a quote, he measured, and got back with me very quickly. I would definitely recommend this product to anyone who would like to save space while depending on safety features.

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4 5
Top notch all the way around

[We received the] same service & quality we expected. It is used daily and does what it is designed to do. [It is the] right product for us.

[We received the] same service & quality we expected. It is used daily and does what it is designed to do. [It is the] right product for us.

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5 5
My salesperson was AMAZING

I have nothing but good things to say about the service. It was outstanding. The sales rep responded to my inquiry immediately and answered every question I had it right…
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I have nothing but good things to say about the service. It was outstanding. The sales rep responded to my inquiry immediately and answered every question I had it right away. I’m very pleased and impressed with the quality of customer service at SafeRack.

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4 5
Very responsive!

Our employees are safe and that puts ease of mind on our management and the employees. Also with the quality of the product we are able to prove to corporate…
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Our employees are safe and that puts ease of mind on our management and the employees. Also with the quality of the product we are able to prove to corporate that we should buy more company wide.

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5 5
Very responsive, answered all questions, very courteous.

Great product, fits well into our current set-up. Excellent customer service.

Great product, fits well into our current set-up. Excellent customer service.

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5 5
Amber was very good about quick response time.

Amber was very responsive as soon as she had the proper information to provide a quote for the loading arm bearings and seals that were needed.

Amber was very responsive as soon as she had the proper information to provide a quote for the loading arm bearings and seals that were needed.

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4 5
Exactly what the customer wanted.

Katie has helped us with a few projects and has been great on all of them with response time. Shipping was quick, in my opinion, for such a large order.…
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Katie has helped us with a few projects and has been great on all of them with response time. Shipping was quick, in my opinion, for such a large order. Drawings were helpful.

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5 5
Delivery was as promised.

Was pleased at the initial response from SafeRack. Was the only supplier to physically show up to my office with information, knowledge and genuine concern for engineering assistance in providing…
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Was pleased at the initial response from SafeRack. Was the only supplier to physically show up to my office with information, knowledge and genuine concern for engineering assistance in providing the right solution for the application.

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5 5
He was great! It was a very professional experience.

My experience was completely positive from the very quick call back after an internet inquiry to getting the right product ordered. Being located in New York City, like other large…
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My experience was completely positive from the very quick call back after an internet inquiry to getting the right product ordered. Being located in New York City, like other large cities, the cost of installation can be very expensive. With this modular product we are able to use our qualified in-house engineers and get this product installed in a difficult location safely.

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