The best rack we’ve used and great product support.

The order was delivered on time, as promised. The best features include the way the locking feature works and how easy the install is, works right out the box. The…
Read More

The order was delivered on time, as promised. The best features include the way the locking feature works and how easy the install is, works right out the box. The best rack we’ve used and great product support.


Close
The quality of workmanship is excellent.

The product was delivered very fast and communication with my rep was very good. He made sure everything turned out well with my order. The quality of workmanship is excellent with…
Read More

The product was delivered very fast and communication with my rep was very good. He made sure everything turned out well with my order. The quality of workmanship is excellent with SafeRack. Overall, my experience was positive including all aspects of the product and sale. That says a lot about the employees working for the company, which in turn says a lot about the quality of the company.


Close
Custom Made Work Platform Fast and Professional!

I approached SafeRack because of my interest in the G Series of Roll-A-Step. Few days later, Bryce Jordan came to my facility to investigate on my need and potential future ones.…
Read More

I approached SafeRack because of my interest in the G Series of Roll-A-Step. Few days later, Bryce Jordan came to my facility to investigate on my need and potential future ones. Quotes and commercial arrangement has been set quickly. Communication between SafeRack and I was fast and professional. Before reception of our platform, we have been invited to visit the SafeRack facility. This place is amazingly clean, partially robotized and professional. Purchased platform is nicely manufactured and easy to use. Later we worked on a custom made platform. Despite the fact that my specifications were not easily reachable, they provide me a solution the same week. I totally recommend this company.


Close
Excellent service once again!

The entire process went smoothly. I was kept well informed by Tom Merschdorf and Paula Witherspoon during the fabrication phase through delivery and installation. The estimated time frame given from…
Read More

The entire process went smoothly. I was kept well informed by Tom Merschdorf and Paula Witherspoon during the fabrication phase through delivery and installation. The estimated time frame given from purchase to installation was accurate. Excellent service once again by Tom Merschdorf!


Close
I received the order 4 days after it was placed.

I received the order 4 days after it was placed. My salesperson was pretty responsive. My customer likes the Todo brand.

I received the order 4 days after it was placed. My salesperson was pretty responsive. My customer likes the Todo brand.


Close
Priced within reason – even special order parts.

Curtis and Cody were a lot of help FROM THE VERY START OF THE PROJECT. This was a special project and had to have special pieces made to order and SafeRack…
Read More

Curtis and Cody were a lot of help FROM THE VERY START OF THE PROJECT. This was a special project and had to have special pieces made to order and SafeRack came through for us. The sales team worked with us because we had to break up order on different PO’s. Items were priced within reason – even special order parts! Great quality material, fast delivery – some things come right off the shelf. Items were delivered within 10 days of placing the order.


Close
We’re very pleased.

Walter Baron was very responsive and helpful in setting up this order. The price was a great selling point. Product was delivered as promised. We're very pleased with the good…
Read More

Walter Baron was very responsive and helpful in setting up this order. The price was a great selling point. Product was delivered as promised. We’re very pleased with the good workmanship, light construction and the fact that it is so easy to use. I would recommend SafeRack to anyone because it’s clear that they make good products as advertised.


Close
SafeRack came through!

We had to do some gap filling on the ramp for our railcar fall protection unit. Your competitors could not supply the necessary products in time, but SafeRack came through…
Read More

We had to do some gap filling on the ramp for our railcar fall protection unit. Your competitors could not supply the necessary products in time, but SafeRack came through with the add-ons……in time! Delivery time was as expected. Stephen Todd is always on top of things, keeping me informed. His communication throughout the project was excellent. We would recommend SafeRack because they supply good products.


Close
This is a solid product that we will use for years.

Product was delivered at the specified time. Your team was very helpful in fitting the install within the project demands. The overall fit and finish is excellent. The best part…
Read More

Product was delivered at the specified time. Your team was very helpful in fitting the install within the project demands. The overall fit and finish is excellent. The best part is that we now feel that fall protection is not an issue at the site anymore. Stephen was good to work with – he kept us on track. The site visit ensured we got what we needed and gave us comfort as we moved forward in the project. We can tell this is a solid product that we will use for years.


Close
I would recommend this product.

The product was delivered quickly. Both Curtis and Cody were very responsive. I was especially impressed that the track pans were lightweight and easy to use. I would recommend this…
Read More

The product was delivered quickly. Both Curtis and Cody were very responsive. I was especially impressed that the track pans were lightweight and easy to use. I would recommend this product.


Close
Pat did a great job explaining the product and working with me.

The product is safe, well-built and reasonably priced. This is a quality product that keeps workers safe, meeting all safety requirements. I would recommend this product.

The product is safe, well-built and reasonably priced. This is a quality product that keeps workers safe, meeting all safety requirements. I would recommend this product.


Close
Quality product keeping workers safe.

Safe, well built, reasonable price. Meets all safety requirements. Quality product keeping workers safe. Pat did a great job explaining the product and working with me on a payment plan.

Safe, well built, reasonable price. Meets all safety requirements. Quality product keeping workers safe. Pat did a great job explaining the product and working with me on a payment plan.


Close
Quick and easy assembly.

Quick and easy assembly, I like the little mini platform. Our VP of QA likes it. If QA likes it, everything else is just icing on the cake. It's great…
Read More

Quick and easy assembly, I like the little mini platform. Our VP of QA likes it. If QA likes it, everything else is just icing on the cake. It’s great for getting people to understand standard construction. Sometimes it’s very hard to get internal people to understand that they don’t need huge platforms. Everything went well. I love the trailer for demo purposes and my sales rep was able to arrange a plant visit to talk to someone who already had a unit installed. Getting feedback from someone living with it was great.


Close
The product was delivered within the week.

My salesperson was always responsive, within 24hrs of reaching out. The YellowGate is exactly what we were looking for.

My salesperson was always responsive, within 24hrs of reaching out. The YellowGate is exactly what we were looking for.


Close
The salesperson was very responsive. The product was delivered fast.

I was concerned about the product not fitting our space, but it meets our needs and works very well. The overall experience with SafeRack was positive.

I was concerned about the product not fitting our space, but it meets our needs and works very well. The overall experience with SafeRack was positive.


Close
The reps were very responsive – kept excellent updates with the Hurricane situation.

My order was delivered within one week.  The ease of assembly, lightweight design and ease of installation are some of the best features.

My order was delivered within one week.  The ease of assembly, lightweight design and ease of installation are some of the best features.


Close
My salesperson was the best, even with the severe weather that was occurring in their location, they were ready to help.

The products were delivered very fast it seemed. The ergo design is nice and the operators appreciate this model the most - the safety yellow color, the design to allow…
Read More

The products were delivered very fast it seemed. The ergo design is nice and the operators appreciate this model the most – the safety yellow color, the design to allow this to be placed on either side of the trucks, and the low profile. All positive!


Close
Everyone in the SafeRack group was great to work with.

I placed this order as a replacement to our damaged equipment. We already knew the benefits of SafeRack loading platforms. We have had one since 2009. We just needed a…
Read More

I placed this order as a replacement to our damaged equipment. We already knew the benefits of SafeRack loading platforms. We have had one since 2009. We just needed a couple replacement parts.


Close
I had no trouble getting a response to any questions and when I placed the order it was handled well.

So far everything has been fantastic and handled quickly. With this product, my operator will have an engineered safety device when working with rail cars that is sized right, designed…
Read More

So far everything has been fantastic and handled quickly. With this product, my operator will have an engineered safety device when working with rail cars that is sized right, designed well and simple to use. Overall, the SafeRack team was very fast and receptive. Great customer service when answering questions as well.


Close
Customer service and sales provided quick responses when I had questions.

Quotes were delivered quickly, and order was processed quickly once p.o. was issued. Great product. Good support from sales staff, even made attempts to travel out of their way to…
Read More

Quotes were delivered quickly, and order was processed quickly once p.o. was issued. Great product. Good support from sales staff, even made attempts to travel out of their way to our facility if needed. I was very impressed with the quality of the stairs relative to their cost, and will definitely consider Safe Rack on future projects.


Close
My rep, Brandon Harrison, was highly capable.

My rep, Brandon Harrison, was highly capable. It was an unplanned replacement of an existing platform. Not matching the existing carriage system would prevent an easy replacement. Cost of the rack…
Read More

My rep, Brandon Harrison, was highly capable. It was an unplanned replacement of an existing platform. Not matching the existing carriage system would prevent an easy replacement. Cost of the rack could have also prevented the purchase, but a good design gives a good final product that was easy to install and easy to use. The use of the unloading platform was not intuitive to some operators. I found it best to push the top step to start lowering the rack. Some operators just used the side handles with much more difficulty. A placard that says push here may be useful. Overall, I would recommend this product, it feels sturdy, has a good safety color pattern, and is easy to maneuver.


Close
SafeRack has the construction process down.

Ease of use, fast delivery, cost effective. Although we have yet to use it, I would recommend this product. It is a great fit for the application and it seems…
Read More

Ease of use, fast delivery, cost effective. Although we have yet to use it, I would recommend this product. It is a great fit for the application and it seems SafeRack has the construction process down.


Close
SafeRack always provides speedy delivery.

SafeRack always provides speedy delivery. Jason McKinney is absolutely the best!!!!! SafeRack products are the best on the market - workmanship and modular construction. The biggest benefits using SafeRack products are safety,…
Read More

SafeRack always provides speedy delivery. Jason McKinney is absolutely the best!!!!! SafeRack products are the best on the market – workmanship and modular construction. The biggest benefits using SafeRack products are safety, quality and ease of installation.


Close
The product is very flexible.

My sales rep was very responsive. The order was delivered within two weeks. The product is very flexible and I like the short order-to-site time, design ease and assembly time.

My sales rep was very responsive. The order was delivered within two weeks. The product is very flexible and I like the short order-to-site time, design ease and assembly time.


Close
Our expectations were met, response was timely and complete.

 Simple, straightforward designs. While we have not installed equipment yet, the overall quality of fabrication appears to be good. There are innovations in the details that will enhance the overall…
Read More
 Simple, straightforward designs. While we have not installed equipment yet, the overall quality of fabrication appears to be good. There are innovations in the details that will enhance the overall simplicity of it. We did have a small snafu regarding deliver/shipment dates and times. Might be able to improve communications with customer so we can coordinate unloading more efficiently.

Close
This is a much better product than other ramps.

My salesperson got back with the quote quickly. Delivery was on time, as promised. This is a much better product than other ramps at our facility. It is lightweight but…
Read More

My salesperson got back with the quote quickly. Delivery was on time, as promised. This is a much better product than other ramps at our facility. It is lightweight but strong, easy to operate and easily available.


Close
Hands down the best option.

Hands down the best option. Some say the cost is more than if you welded it yourself. To do it yourself though, you must draw up, order materials, weld out (would…
Read More

Hands down the best option. Some say the cost is more than if you welded it yourself. To do it yourself though, you must draw up, order materials, weld out (would not be able to take apart and move), blast and paint. I think getting the product ready to assemble and set is best. The product is well made, durable, easy to assemble, extremely well coated with non-rust components.


Close
Delivery was super fast.

Dealing with the sales rep was very smooth - the most responsive ever. Delivery was super fast - immediately after receipt of PO. I would absolutely recommend this product -…
Read More

Dealing with the sales rep was very smooth – the most responsive ever. Delivery was super fast – immediately after receipt of PO. I would absolutely recommend this product – fast turnaround, good price point, portable and easy to assemble.


Close
Great product that can be used in just about all of our applications.

I have nothing but good things to say about the emails I received throughout the process from researching this gate to verification that I had received it. We have been down…
Read More

I have nothing but good things to say about the emails I received throughout the process from researching this gate to verification that I had received it. We have been down the road of ordering specific sizes for specific openings and this product does away with those concerns due to its adjustability. Great product that can be used in just about all of our applications and is easy to install.


Close
The product speaks for itself.

Molly was very helpful in that she came in and took measurements and placed the order as soon as she was done. She was very professional and acted quick to my…
Read More

Molly was very helpful in that she came in and took measurements and placed the order as soon as she was done. She was very professional and acted quick to my needs. It is a great product – very light in weight, sturdy and it is very safe to use. The product speaks for itself. I have had great experience with the product.


Close
Good service and sales help.

Good service and sales help. The product was delivered within weeks. I especially like the mobility extension for various heights.

Good service and sales help. The product was delivered within weeks. I especially like the mobility extension for various heights.


Close
Everything from speaking with representatives all the way to the install was easy and deserves an A+.

Everything from speaking with representatives all the way to the install was easy and deserves an A+. I am well pleased with the service and the product. Good product, easy to install…
Read More

Everything from speaking with representatives all the way to the install was easy and deserves an A+. I am well pleased with the service and the product. Good product, easy to install and representatives were easy to work with. The product also arrived faster than expected.


Close
Customer service and sales were outstanding.

Customer service and sales were outstanding. I dealt with two salesmen. They both responded almost immediately to my calls and correspondence. Product design and quality are top notch. I originally ordered 27…
Read More

Customer service and sales were outstanding. I dealt with two salesmen. They both responded almost immediately to my calls and correspondence. Product design and quality are top notch. I originally ordered 27 Yellowgates. After having them installed, I ordered an additional 26. Delivery was prompt. The flexibility and safety features this product allows is a huge selling point. Will be using this product again.


Close
I was quoted the same day as requested.

No negatives. All positive. I missed the cold call from the sales rep, Mark Gardner. I worked off his business card and catalog he left. We got the deal done…
Read More

No negatives. All positive. I missed the cold call from the sales rep, Mark Gardner. I worked off his business card and catalog he left. We got the deal done over email. I was quoted the same day as requested, with price breaks for higher quantities as needed. I received my order real quick – within days. These are truly universal for our Distribution House needs, easy to install and adjust, eliminating the need for chains and hanging signs across stairways.


Close
The product is easy to assemble, good quality and reconfigurable.

The response from SafeRack is prompt. I've dealt with both the SafeRack UK as well as US divisions and they are both very helpful and professional. Client is happy with the…
Read More

The response from SafeRack is prompt. I’ve dealt with both the SafeRack UK as well as US divisions and they are both very helpful and professional. Client is happy with the product and some resulted in repeated order. The product is easy to assemble, good quality and reconfigurable. Overall the client is happy with the quality of the product. Service and engineering support from SafeRack is good.


Close
The gangway arrived promptly, within the time given.

The gangway arrived promptly, within the time given. My salesperson was very responsive and presented no obstacles during the purchase process.

The gangway arrived promptly, within the time given. My salesperson was very responsive and presented no obstacles during the purchase process.


Close
As always, Molly was perfect to work with.

I would recommend SafeRack - you are always reliable. I've purchased this product in the past. It offers solid construction, durability and is corrosion resistant. As always, Molly was perfect…
Read More

I would recommend SafeRack – you are always reliable. I’ve purchased this product in the past. It offers solid construction, durability and is corrosion resistant. As always, Molly was perfect to work with.


Close
I worked with Travis McCraine and he was amazing to work with.

I worked with Travis McCraine and he was amazing to work with. Travis was the only rep that would visit the site among all your competition so this made it a…
Read More

I worked with Travis McCraine and he was amazing to work with. Travis was the only rep that would visit the site among all your competition so this made it a no brainer. The product is easy to install. It is a quality made product. You have a solution to fit any configuration available. It would have been nice to get the product to the customer on Friday instead of Sunday but that was not all your fault.


Close
Great fit, quality materials and well-engineered design for strength.

The original point of contact was unfamiliar with the product but had no problem getting us to the right person who was very knowledgeable and helpful. The product was the…
Read More

The original point of contact was unfamiliar with the product but had no problem getting us to the right person who was very knowledgeable and helpful. The product was the exact replacement with no modifications needed. It arrived before it was expected. Overall, great fit, quality materials and well-engineered design for strength.


Close
My experience with my salesman was excellent.

All personnel that I dealt with when sourcing this product, to purchasing and delivery, were highly professional and a pleasure to deal with. The order was placed August 9th and…
Read More

All personnel that I dealt with when sourcing this product, to purchasing and delivery, were highly professional and a pleasure to deal with. The order was placed August 9th and received at our office August 16th as scheduled. My experience with my salesman was excellent. When I was making inquiries on this product, he happened to be in town and a meeting was set up the next day, which provided many answers to my questions. The unit has yet to be installed, but the construction and available ports for electrical connections will make the unit very adaptable for our application. Based on the service from SafeRack and the specification ratings required for our hazardous ratings applications, I would highly recommend this product.


Close
It is sturdy, functional, OSHA-compliant, it stands up to the weather and heavy use.

No concerns. Staff is professional and friendly. I would recommend the product. It is sturdy, functional, OSHA-compliant, it stands up to the weather and it stands up to heavy use. The salesman has…
Read More

No concerns. Staff is professional and friendly. I would recommend the product. It is sturdy, functional, OSHA-compliant, it stands up to the weather and it stands up to heavy use. The salesman has been responsive. He promptly took my order and delivered a thorough proposal. My order was delivered within a few weeks, well within the expected shipping time.


Close
After the design was complete it was delivered very quickly.

I have nothing negative to say about the service I have received thus far. All the personnel I have dealt with thus far are pleasant, responsive and very knowledgeable. If we…
Read More

I have nothing negative to say about the service I have received thus far. All the personnel I have dealt with thus far are pleasant, responsive and very knowledgeable. If we had not worked out a turnkey installation, I would have been forced to look elsewhere. After the design was complete it was delivered very quickly.


Close
Well made, light weight and within budget.

I would recommend this product. It is well made, light weight and within budget. It was also delivered very fast.

I would recommend this product. It is well made, light weight and within budget. It was also delivered very fast.


Close
This is a great product that can be modified to solve many issues.

This is a great product that can be modified to solve many issues. I found that during the field measurement step, manway access has to be considered so supports or…
Read More

This is a great product that can be modified to solve many issues. I found that during the field measurement step, manway access has to be considered so supports or legs are not in the way. I appreciated the field support from Shane, who was very responsive, the pre-engineered design and the easy assembly.


Close
Delivery was very quick. Response was excellent.

Very good product delivered at a very reasonable price. Our customer has very specific needs and these were met on every occasion. Delivery was very quick. Lead times are always…
Read More

Very good product delivered at a very reasonable price. Our customer has very specific needs and these were met on every occasion. Delivery was very quick. Lead times are always consistent and short. Response was excellent. I usually would have our quote within an hour or two at the most.


Close
Customer service was excellent.

Customer service was excellent and I received the order as promised. We now have a safer way of getting on semi flatbeds. The safety, security and accessibility are the biggest…
Read More

Customer service was excellent and I received the order as promised. We now have a safer way of getting on semi flatbeds. The safety, security and accessibility are the biggest benefits.


Close
The product is superior to others in the market.

Patrick and Katie were very good to work with and very professional. The sales reps were very knowledgable, finding a solution that is able to be used with multiple chemicals.…
Read More

Patrick and Katie were very good to work with and very professional. The sales reps were very knowledgable, finding a solution that is able to be used with multiple chemicals. You offer a good valve for the price that is durable, functional and within reasonable availability. The product is superior to others in the market. I have been involved in purchasing your products before and have always had a good experience.


Close
The order was delivered within just a few days.

The order was delivered within just a few days. My sales rep was very responsive and I always received prompt service. The biggest benefits are safety when climbing, ease of use…
Read More

The order was delivered within just a few days. My sales rep was very responsive and I always received prompt service. The biggest benefits are safety when climbing, ease of use and product quality. All was excellent.


Close
My sales rep was Johnny on the spot.

Product was delivered quicker than I thought it would get here. I was looking at possibly 6 to 7 weeks. We received it in about 3 weeks. My sales rep…
Read More

Product was delivered quicker than I thought it would get here. I was looking at possibly 6 to 7 weeks. We received it in about 3 weeks. My sales rep was Johnny on the spot. He gave me a couple of follow up calls that helped a lot. We have used SafeRack for some time, and will continue to use SafeRack. The products are better quality, last longer, and for me personally, they look better. I have recommended them to our other terminals, and most have switched over.


Close
SafeRack is already a recognized leader in the industry.

SafeRack is already a recognized leader in the industry. The product was delivered quick considering the location of our site. The design fits with our needs and allows our workers…
Read More

SafeRack is already a recognized leader in the industry. The product was delivered quick considering the location of our site. The design fits with our needs and allows our workers to work in a safe environment. Overall, customer service could work on communication between sales reps, engineering drawings and specs were easily accessible, the product quality is good so far, delivery was on time and packaging was great with no damage. Pricing is a bit above the competition but you’re paying for quality.


Close
The product was delivered fast.

The product was delivered fast. I always received responses from my sales rep quickly. The biggest benefit of this product is the quality and engineering which help to keep our…
Read More

The product was delivered fast. I always received responses from my sales rep quickly. The biggest benefit of this product is the quality and engineering which help to keep our staff safe. I would recommend SafeRack and this product.


Close
I requested a quote and had it back in about an hour.
 

I received the unit within five business days of ordering. My salesperson was very prompt; good people to work with. I requested a quote and had it back in about…
Read More

I received the unit within five business days of ordering. My salesperson was very prompt; good people to work with. I requested a quote and had it back in about an hour.


Close
Excellent price for product received

The safety gates were delivered just a few days after the order was placed. We received excellent response from the salespeople. The gates were just what we needed for the…
Read More

The safety gates were delivered just a few days after the order was placed. We received excellent response from the salespeople. The gates were just what we needed for the application – lightweight, sturdy, easy to install and adjustable. Excellent price for product received. Excellent service and fast delivery.


Close
The product is very well designed.

My salesman Bob was very responsive and helped me through the entire process and was very cordial as my customer kept requesting different options. The product is very well designed.…
Read More

My salesman Bob was very responsive and helped me through the entire process and was very cordial as my customer kept requesting different options. The product is very well designed. The fact that you carry a wide variety of products for the customers we deal with is a big plus. The biggest benefits are safety, ease of movement and that it’s corrosion-free.


Close
Highly quality. Best steel I have ever installed.

(1) Precisely engineered by Raquel Strickland that we ran into no issues whatsoever during the construction cycle. (2) Creative design. The rack is installed at a narrow strip between existing…
Read More

(1) Precisely engineered by Raquel Strickland that we ran into no issues whatsoever during the construction cycle. (2) Creative design. The rack is installed at a narrow strip between existing railcar loading stations and existing other facilities, such as major pipe bridges. Raquel was able to work out a layout that all facilities are comfortable with that is also convenient outside of the railcar envelopes. (3) Highly quality. Best steel I have ever installed.


Close
We now have a much superior and safer product.

We could have built something out of scaffolding and made it work. By spending a little more money, we have a much superior and safer product.

We could have built something out of scaffolding and made it work. By spending a little more money, we have a much superior and safer product.


Close
John Balderson was very knowledgeable and helpful.

John Balderson was very knowledgeable and helpful when it came to getting us the right parts. John walked us through getting him all the needed information to assure we were…
Read More

John Balderson was very knowledgeable and helpful when it came to getting us the right parts. John walked us through getting him all the needed information to assure we were ordering only what was needed, John also helped us to make sure we had a way to pay for the parts as we are not a set up customer of SafeRack.


Close
I needed the product fast, and they delivered.

I needed the product fast, and they delivered. The features I liked the most were the customer service, computer design, and expedited shipping.

I needed the product fast, and they delivered. The features I liked the most were the customer service, computer design, and expedited shipping.


Close
Fred went out of his way to ensure the project came to a successful completion.

Fred went out of his way to ensure the project came to a successful completion. Everything was as advertised.

Fred went out of his way to ensure the project came to a successful completion. Everything was as advertised.


Close
Very responsive, quick to return email.

Very responsive, quick to return email… Prompt service. Product is easy to install. We can install on several different wall systems.

Very responsive, quick to return email… Prompt service. Product is easy to install. We can install on several different wall systems.


Close
Product arrived earlier than expected.

Product arrived earlier than expected which helped out alot. We were able to get it installed on a down day… Access to the other side of the line has improved…
Read More

Product arrived earlier than expected which helped out alot. We were able to get it installed on a down day… Access to the other side of the line has improved greatly. Operators no longer have to walk around the line to get to the other side. See more on ErectaStep’s crossover platforms and crossover stairs.


Close
Our orders are always delivered on time.

Our orders are always delivered on time. Sometimes we request delivery dates that are out a month or two and it's never a problem to have them delivered when we…
Read More

Our orders are always delivered on time. Sometimes we request delivery dates that are out a month or two and it’s never a problem to have them delivered when we need them…we are happy with the product, delivery, and with communication with customer service and sales.


Close
Very responsive. Great follow up.

Very responsive. Great follow up. Quality service after the purchase…Very reliable. Easy to retrofit. Easy to improve per customer changes.

Very responsive. Great follow up. Quality service after the purchase…Very reliable. Easy to retrofit. Easy to improve per customer changes.


Close
The product was very well built.
 

The product was very well built… corrosion resistant, ease of installation, flexibility.

The product was very well built… corrosion resistant, ease of installation, flexibility.


Close
This product is easy to set up, move, and change.

This product is easy to set up, move, and change to a different configuration if needed… stability, interchangeable, light weight.

This product is easy to set up, move, and change to a different configuration if needed… stability, interchangeable, light weight.


Close
Lower cost alternative to shop fabricated structures.
 

…good customer support and a lower cost alternative to shop fabricated structures.

…good customer support and a lower cost alternative to shop fabricated structures.


Close
Costs less than I could have it designed for.

Standard model could be modified to meet my application. Costs less than I could have it designed for. Costs less than I could have it built for. Easy installation.

Standard model could be modified to meet my application. Costs less than I could have it designed for. Costs less than I could have it built for. Easy installation.


Close
The products are easy to construct and OSHA approved.

The products are easy to construct and OSHA approved… Drawings are available… aesthetically nice and safe.

The products are easy to construct and OSHA approved… Drawings are available… aesthetically nice and safe.


Close
Good communication.

Good communication, Shane kept us posted… Requires less than 35 pounds to lower or rise. No pinch points. Meets OSHA/MSHA guidelines.

Good communication, Shane kept us posted… Requires less than 35 pounds to lower or rise. No pinch points. Meets OSHA/MSHA guidelines.


Close
You guys can also produce and get to the customer way faster.

I used this product in Texas and found it was a lot beefier than the competition's products. It also offered a bar to keep the drivers from leaving it down.…
Read More

I used this product in Texas and found it was a lot beefier than the competition’s products. It also offered a bar to keep the drivers from leaving it down. You guys can also produce and get them to the customer way faster.


Close
No obstacles, smooth transaction.

No obstacles, smooth transaction. The team got me a quote quickly and shipped the items promptly.

No obstacles, smooth transaction. The team got me a quote quickly and shipped the items promptly.


Close
My salesman was very helpful.

When the chocks arrived I told the operators there was no way they got here that fast! My salesman was very helpful, worked with me in making sure that the…
Read More

When the chocks arrived I told the operators there was no way they got here that fast! My salesman was very helpful, worked with me in making sure that the proper item was purchased.


Close
Each salesperson I dealt with was very knowledgeable.

The process of identifying and ordering the part needed was simple. Each salesperson I dealt with was very knowledgeable, very professional and communicated well.

The process of identifying and ordering the part needed was simple. Each salesperson I dealt with was very knowledgeable, very professional and communicated well.


Close
Curtis was professional and we got exactly what he promised.

My salesman (Curtis Bollinger) was extremely responsive on my first contact with your company. We were in construction and needed loading arms ASAP, he was professional and we got exactly…
Read More

My salesman (Curtis Bollinger) was extremely responsive on my first contact with your company. We were in construction and needed loading arms ASAP, he was professional and we got exactly what he promised. No different this time.


Close
Excellent customer service, fantastic product, easy to use.

Very responsive. There were communications issues on my end and they were diligent in making sure I was taken care of by other means because they hadn't heard from me.…
Read More

Very responsive. There were communications issues on my end and they were diligent in making sure I was taken care of by other means because they hadn’t heard from me. Excellent customer service, fantastic product, easy to use and everything I needed to do the job was there.


Close
Both salesmen have been on top of every question or concern.

Both salesmen involved with this project have been on top of every question or concern I have had, and have provided timely responses. I was interested in purchasing a complete,…
Read More

Both salesmen involved with this project have been on top of every question or concern I have had, and have provided timely responses. I was interested in purchasing a complete, turn-key installation. SafeRack was the only vendor that provided it.


Close
Good price, and no issues.

Satisfaction… they fit right back into place like the old one… good price, and no issues.

Satisfaction… they fit right back into place like the old one… good price, and no issues.


Close
Quality products and good response when issues arise.

Personally, I truly appreciate customer service. Many companies have similar products, they might be cheaper, better or worse. Regardless, it is always important to know that your sales engineer cares…
Read More

Personally, I truly appreciate customer service. Many companies have similar products, they might be cheaper, better or worse. Regardless, it is always important to know that your sales engineer cares about your and your plant. Curtis and John have visited our plant multiple times, spoken with area supervisors as well as the operators (the most important ones). They have gained trust by showing quality products and good response when issues arise.


Close
Designed with safety in mind.

Salesman got right on it and provided great service. Very fast, received the product needed the following week… does the job very well. Designed with safety in mind.

Salesman got right on it and provided great service. Very fast, received the product needed the following week… does the job very well. Designed with safety in mind.


Close
Perfect combination of utility and features.

Very impressed with the initial phone call and subsequent conversations throughout the purchasing process. My salesperson was very patient as I had to get the purchase approved, which took several…
Read More

Very impressed with the initial phone call and subsequent conversations throughout the purchasing process. My salesperson was very patient as I had to get the purchase approved, which took several weeks. Did not realize the quality of the construction. Very sturdy and much larger than I expected. Perfect combination of utility and features.


Close
SafeRack products are high quality and long lasting.
 

SafeRack products are high quality and long lasting with minimal maintenance issues if any. Customer service, sales, engineering, and product quality are always excellent with SafeRack.

SafeRack products are high quality and long lasting with minimal maintenance issues if any. Customer service, sales, engineering, and product quality are always excellent with SafeRack.


Close
It seems to be very adequate for what it is intended for.

First time exposed to this product. It seems to be very adequate for what it is intended for.

First time exposed to this product. It seems to be very adequate for what it is intended for.


Close
Customer service worked very closely with our customer to fulfill our needs.

Customer service worked very closely with our customer to fulfill our needs. We purchased for our customer.... safety factor was very important.

Customer service worked very closely with our customer to fulfill our needs. We purchased for our customer…. safety factor was very important.


Close
The salesman was responsive and answered all the questions.

The salesman was responsive with my doubts and answered all the questions.

The salesman was responsive with my doubts and answered all the questions.


Close
Cost effective, easy operator use, great design.

The product met my expectations and was very functional… it is simple and easy to install… cost effective, easy operator use, great design.

The product met my expectations and was very functional… it is simple and easy to install… cost effective, easy operator use, great design.


Close
Reduces our need to replace a chain every time we enter the production floor.

Needed something that fit in a specific location and something that would be corrosion resistant… Reduces our need to replace a chain every time we enter the production floor.

Needed something that fit in a specific location and something that would be corrosion resistant… Reduces our need to replace a chain every time we enter the production floor.


Close
Everything was great.

This grounding system was requested directly by the customer as the best on the market for the best safety and ease of use… Everything was great.

This grounding system was requested directly by the customer as the best on the market for the best safety and ease of use… Everything was great.


Close
As usual, just what I wanted and expected.

Mark Gardner took my order and did everything he could to complete my request and get my items to the job site on time… As usual, just what I wanted…
Read More

Mark Gardner took my order and did everything he could to complete my request and get my items to the job site on time… As usual, just what I wanted and expected… I have used these products at multiple locations and they have always performed flawlessly.


Close
They had it on a truck right away and we had it the next day.

We needed 2 parts. I contacted the rep at SafeRack. They had it on a truck right away and we had it the next day. Awesome! Jason Tyner and Katie…
Read More

We needed 2 parts. I contacted the rep at SafeRack. They had it on a truck right away and we had it the next day. Awesome! Jason Tyner and Katie Kelly were on it…These gangways take a lot of abuse and they are easy to operate.


Close
Responded to every question, dug for details.

Having the engineering wrapped into the pricing for the platforms is huge for safety and liability - big selling point for us. Responded to every question, dug for details and…
Read More

Having the engineering wrapped into the pricing for the platforms is huge for safety and liability – big selling point for us. Responded to every question, dug for details and arranged for a site visit to see the product in use.


Close
For the springs, I liked the fact that they came as matched pairs.

For the springs, I liked the fact that they came as matched pairs. For the swivel seal kits I liked the fact that they were inexpensive compared to the entire…
Read More

For the springs, I liked the fact that they came as matched pairs. For the swivel seal kits I liked the fact that they were inexpensive compared to the entire swivel joint. They provide short term repair potential in the event of failure of the primary installed components.


Close
Great communication, quick invoicing.

Very good. Rustin was on top of all email questions….Great communication, quick invoicing.

Very good. Rustin was on top of all email questions….Great communication, quick invoicing.


Close
We knew when Molly said they could meet the delivery date, we could count on it.

With our confidence in SafeRack, we knew when Molly said they could meet the delivery date, we could count on it.

With our confidence in SafeRack, we knew when Molly said they could meet the delivery date, we could count on it.


Close
Excellent service all around.

Excellent service all around. Helped on some of our customization aspects. We liked the team approach from initial info discovery to final product review from this survey. Very professional.

Excellent service all around. Helped on some of our customization aspects. We liked the team approach from initial info discovery to final product review from this survey. Very professional.


Close
Product was delivered in a very timely matter.

Product was delivered in a very timely matter and my salesperson was very receptive and responsive to my individual needs.

Product was delivered in a very timely matter and my salesperson was very receptive and responsive to my individual needs.


Close
We liked that the product was adjustable.

We liked that the product was adjustable and this is what the customer wanted.

We liked that the product was adjustable and this is what the customer wanted.


Close
More responsive than some of the competition.

I have found SafeRack to be more responsive to my inquiries than some of the competition.

I have found SafeRack to be more responsive to my inquiries than some of the competition.


Close
Curtis and John were excellent.

My product was delivered as expected and in less time than we planned. Curtis and John were excellent. They visited the plant and provided a lunch and learn to communicate…
Read More

My product was delivered as expected and in less time than we planned. Curtis and John were excellent. They visited the plant and provided a lunch and learn to communicate effectively the company’s capabilities. By doing so, we felt more confident in using SafeRack products.


Close
My entire experience with SafeRack has been very positive.

My entire experience with SafeRack and their employees has been very positive, which seems to be very difficult to find these days.

My entire experience with SafeRack and their employees has been very positive, which seems to be very difficult to find these days.


Close
They have proven to be well made and hold up well.

We have several of these in use at our plant and they have proven to be well made and hold up well. The aluminum design has saved use cost due…
Read More

We have several of these in use at our plant and they have proven to be well made and hold up well. The aluminum design has saved use cost due to drivers being able to raise them easier and not letting them get hung on the trucks.


Close
Faster hook up and disconnect.

We plan to use the product for reduced air emissions and faster hook up and disconnect.

We plan to use the product for reduced air emissions and faster hook up and disconnect.


Close
We are saving about 4 weeks and a ton of money by going with this option.

I am using the product as a platform for servicing a pressure vessel for ease and element of change out. I like the availability and how easy the product fit…
Read More

I am using the product as a platform for servicing a pressure vessel for ease and element of change out. I like the availability and how easy the product fit to my project. We are saving about 4 weeks and a ton of money by going with this option.


Close
Easy to work with, no pressure.
 

Easy to work with, no pressure and Pat gave us names of other customers that would be willing to show us the product. We plan to use it daily in…
Read More

Easy to work with, no pressure and Pat gave us names of other customers that would be willing to show us the product. We plan to use it daily in our truck bays to help when unloading coils. This will keep the truck drivers untarping their loads much safer.


Close
Quick shipment, easy installation, and quality product.

I am using the SafeRack product to create a cost effective solution vs. a custom fabricated product. Quick shipment, easy installation, and quality product. Sales folks were very accommodating and…
Read More

I am using the SafeRack product to create a cost effective solution vs. a custom fabricated product. Quick shipment, easy installation, and quality product. Sales folks were very accommodating and responsive, making me feel very comfortable and as if I was a partner.


Close
Quality, functionality of the system and diversity.

We would recommend this solution because of the quality, functionality of the system and their diversity.

We would recommend this solution because of the quality, functionality of the system and their diversity.


Close
Allows operators safe access to the top of rail cars.

We used to take product samples from rail cars as well as open vent hatches for unloading. This can now be done at our unloading zone as opposed to hundreds…
Read More

We used to take product samples from rail cars as well as open vent hatches for unloading. This can now be done at our unloading zone as opposed to hundreds of yards down the track where our stationary stand resides. This also allows operators safe access to the top of rail cars without having to use ladders or a safety harness to tie off.


Close
The installers raved about how easy they were to install.

This was the first time we used the ladder gates. The installers raved about how easy they were to install and the fact that they can adjust to meet several…
Read More

This was the first time we used the ladder gates. The installers raved about how easy they were to install and the fact that they can adjust to meet several different openings were a big factor. We have quite a few ladders with different dimensions and these fit perfect!!


Close
Products were delivered in a timely manner.

Products were delivered in a timely manner and installed on all platforms in our plant making the plant safer. We even recommended them to our other plants.

Products were delivered in a timely manner and installed on all platforms in our plant making the plant safer. We even recommended them to our other plants.


Close
Everyone I dealt with at SafeRack was very professional and thorough.

It was delivered as promised ASAP. Everyone I dealt with at SafeRack was very professional and thorough, going above and beyond to get this order to us. We found that…
Read More

It was delivered as promised ASAP. Everyone I dealt with at SafeRack was very professional and thorough, going above and beyond to get this order to us. We found that our SafeRack is more important than we thought, once we were without it.


Close
Simple accessibility, ease of movement and product strength.

I would recommend this product as it performs very well for the purpose for which it was purchased. The design worked very well for the rail cars it was purchased…
Read More

I would recommend this product as it performs very well for the purpose for which it was purchased. The design worked very well for the rail cars it was purchased for, with simple accessibility, ease of movement and product strength.


Close
Good product that was delivered on time.

Good product that was delivered on time. The platform is light weight, easy to assemble and disassemble, and never needs painting.

Good product that was delivered on time. The platform is light weight, easy to assemble and disassemble, and never needs painting.


Close
Our sales rep Mark Gardner, was at the top of his game.

Product was delivered fast and on time. Our sales rep Mark Gardner, was at the top of his game on responses to our questions. The product is well built and…
Read More

Product was delivered fast and on time. Our sales rep Mark Gardner, was at the top of his game on responses to our questions. The product is well built and will keep our workers safe on the tracks.


Close
Fantastic response from Molly Laqua!

Fantastic response from Molly Laqua! In this order, she went above and beyond to make sure our order was taken care of. Our product arrived yesterday in record time. We…
Read More

Fantastic response from Molly Laqua! In this order, she went above and beyond to make sure our order was taken care of. Our product arrived yesterday in record time. We are very pleased with the personal attention paid to this order even though we are not new to ordering with SafeRack. Thanks again for the great service!


Close
Compact size, light weight for moving by service people.

Adjustable height and moving direction for type of service. Compact size, light weight for moving by service people.

Adjustable height and moving direction for type of service. Compact size, light weight for moving by service people.


Close
The sales department was great to work with.

The sales department was great to work with, I had a quote within minutes. Product arrived the exact day they said it would be here and installation was simple. The…
Read More

The sales department was great to work with, I had a quote within minutes. Product arrived the exact day they said it would be here and installation was simple. The customer service alone getting parts is invaluable, plus it is a great product.


Close
A quality product that will be seen by many when installed!

A quality product that will be seen by many when installed! Benefits include stability, robustness, this product is going to make the existing catwalk look inferior!

A quality product that will be seen by many when installed! Benefits include stability, robustness, this product is going to make the existing catwalk look inferior!


Close
SafeRack makes a quality product and provides great customer service.

These platforms are extremely helpful in our bulk loading processes. They'll improve our efficiencies as well as our safety practices. The versatility of these units to be positioned parallel or…
Read More

These platforms are extremely helpful in our bulk loading processes. They’ll improve our efficiencies as well as our safety practices. The versatility of these units to be positioned parallel or perpendicular affords us a lot of flexibility. John Edwards has been excellent about explaining our options to us and qualifying our purchase beforehand to ensure it’s going to our intended application. He’s been very flexible about coming out to our locations to do so. The iPad application that provides a concept drawing of the equipment on-the-fly is a great tool for visualizing the installation. SafeRack makes a quality product and provides great customer service.


Close
Dana is one the most wonderful salespeople I have ever dealt with.

My gangway was delivered on the date requested. As a result of buying our gangway through SafeRack, we saved money and received wonderful responses in confirmations and follow ups. These are…
Read More

My gangway was delivered on the date requested. As a result of buying our gangway through SafeRack, we saved money and received wonderful responses in confirmations and follow ups. These are easily installed and replaced gangways. Dana is one the most wonderful salespeople I have ever dealt with in my 9 years in this position. The dates given for shipment and receiving are always on time and I am given updates throughout the entire process. Three benefits are dealing with SafeRack employees, getting a great gangway, and knowing any questions I have will be answered quickly as not to hold up any order.


Close
Your range of products is very useful and high quality.
 

Your range of products is very useful and high quality that is easy to use, easy to install and uninstall, and easy to transport because it can split to part…
Read More

Your range of products is very useful and high quality that is easy to use, easy to install and uninstall, and easy to transport because it can split to part by part. I would recommended your ErectAStep product because we can add more parts to change the configuration, height and width compared with other products.


Close
User friendly and SAFE!

User friendly and SAFE! Well built and built to customers needs. The quote was received in a timely matter. The sales team was friendly and professional. The unit is built well…
Read More

User friendly and SAFE! Well built and built to customers needs. The quote was received in a timely matter. The sales team was friendly and professional. The unit is built well and to our exact needs.


Close
Very sturdy, easy to install and the SafeRack rep was very responsive.
 

This is my second purchase within 6 weeks. Very sturdy, easy to install and the SafeRack rep was very responsive.

This is my second purchase within 6 weeks. Very sturdy, easy to install and the SafeRack rep was very responsive.


Close
Pleased with the safety provided, the ease of use, and how lightweight it is.

This is the 2nd project (10 railcar access stations total) we have specified these gangways. Gangway is easily handled without use of pneumatics. The operators and maintenance workers are very…
Read More

This is the 2nd project (10 railcar access stations total) we have specified these gangways. Gangway is easily handled without use of pneumatics. The operators and maintenance workers are very pleased with the safety provided, the ease of use, and how lightweight it is. Very helpful providing a budget quote. This is difficult with some vendors we work with, but very important to the customer to get the overall budget together. The final cost was also right in line with budget quote provided… also very important to us.


Close
Competitive cost, quick quoting, quick construction and delivery.

Competitive cost, quick quoting, quick construction and delivery. Positive experience with our rep Mark Gardner, very responsive. We received the gangway on Wednesday. We started installation on Thursday and it…
Read More

Competitive cost, quick quoting, quick construction and delivery. Positive experience with our rep Mark Gardner, very responsive. We received the gangway on Wednesday. We started installation on Thursday and it was installed by noon!


Close
Excellent appearance. Easy to use.

SafeRack product benefits are 1. Excellent appearance. 2. Easy to use. 3. Provides excellent protection for users.

SafeRack product benefits are 1. Excellent appearance. 2. Easy to use. 3. Provides excellent protection for users.


Close
Very responsive. Fast turn around.

Very responsive, answering emails and returned phone calls promptly, including overall sales, engineering, customer service, and SafeRack was able to meet our project schedule. Fast turn around. Purchased and installed…
Read More

Very responsive, answering emails and returned phone calls promptly, including overall sales, engineering, customer service, and SafeRack was able to meet our project schedule. Fast turn around. Purchased and installed by same company with SafeRack performing all the coordination with Nucor and design of the foundations.


Close
Jeff Girard did an excellent job with the presentation of different models.

Jeff Girard did an excellent job with the presentation of different models, giving us a good idea what we needed to purchase for our needs. The product meets the plant…
Read More

Jeff Girard did an excellent job with the presentation of different models, giving us a good idea what we needed to purchase for our needs. The product meets the plant needs, easy stair access, easy to move from one spot to another, fall protection rails fit most all trucks.


Close
Jon Verlander was very responsive.
 

Jon Verlander was very responsive and we collaborated perfectly during the purchasing process. I would recommend SafeRack products, and I'm trying to bring your products to the Romanian market and…
Read More

Jon Verlander was very responsive and we collaborated perfectly during the purchasing process. I would recommend SafeRack products, and I’m trying to bring your products to the Romanian market and sell as many pieces as possible.


Close
This is a simple solution to a hazard.

It provides safety to the technicians while working on top of the car. The high-visibility yellow color is a quick identifier for safety audits. Meets DOT standards. This is a…
Read More

It provides safety to the technicians while working on top of the car. The high-visibility yellow color is a quick identifier for safety audits. Meets DOT standards. This is a simple solution to a hazard that eliminates the need to install additional features on your unloading system.


Close
I expect great life from this system and little to no additional maintenance.

I expect great life from this system and little to no additional maintenance. Parts are easy to order and keep in stock, and it will work well for our guys…
Read More

I expect great life from this system and little to no additional maintenance. Parts are easy to order and keep in stock, and it will work well for our guys and keep them safer in case of a fall.


Close
Very fast and responsive turn around.
 

Very fast and responsive turn around, even when we had a few design changes and had to come back to the plant to measure and review our change request. The…
Read More

Very fast and responsive turn around, even when we had a few design changes and had to come back to the plant to measure and review our change request. The ease and smooth use of the hydraulic lifter and the added safety of the cage, brightness, safety message on ramp in closed position.


Close
Very fast delivery and good quality product.

Spot on, responded to my email right away. Very fast delivery and good quality product.

Spot on, responded to my email right away. Very fast delivery and good quality product.


Close
Great service….Great product.

Our cross over stair was expedited as per our request....Our salesperson worked with your inside sales and got it through customs quickly....great service....great product. The product is flexible, looks good,…
Read More

Our cross over stair was expedited as per our request….Our salesperson worked with your inside sales and got it through customs quickly….great service….great product. The product is flexible, looks good, solid, feels good, safe. John Nance is great….he assisted in design and ensured the warehouse has our product and expedited shipping….he is a super representative for SafeRack.


Close
Katie Kelly was very responsive.

Katie Kelly was very responsive from the moment I sent her an order and following up with shipping information.

Katie Kelly was very responsive from the moment I sent her an order and following up with shipping information.


Close
Jon Verlander was supportive and very cooperative.

Jon Verlander was supportive and very cooperative during our purchase process. We like the golden cage, which gives additional security to the operator. SafeRack products offer us value for our…
Read More

Jon Verlander was supportive and very cooperative during our purchase process. We like the golden cage, which gives additional security to the operator. SafeRack products offer us value for our money, long life, space saving and flexible use almost anywhere.


Close
Every question I had, I received an answer within the same day.

Every question I had, I received an answer within the same day. SafeRack worked closely with us to provide the correct product for our application. The durability of the load out, and…
Read More

Every question I had, I received an answer within the same day. SafeRack worked closely with us to provide the correct product for our application. The durability of the load out, and the lightweight design even with stainless make this product great. We have more than three of these load-outs in our plant now, and they have been the most durable and easiest load-outs to work with, period.


Close
Always a positive experience. Price is good.

Outstanding delivery time. If it wasn't in stock for immediate delivery, I would have gone to another supplier. SafeRack had the item ready to go. My salesman John Nance is…
Read More

Outstanding delivery time. If it wasn’t in stock for immediate delivery, I would have gone to another supplier. SafeRack had the item ready to go. My salesman John Nance is very efficient and responds almost immediately. This product improves safety for my staff, cutting down their time moving around the yard. This product is weather protected, with no maintenance, plus saves cost on designing, engineering and building in-house. Always a positive experience. Price is good.


Close
Your people are easy to work with.

They were very helpful in getting us what we needed. They also made phone calls to reconfirm the order was right. Cost is right. Your people are easy to work with. Saves…
Read More

They were very helpful in getting us what we needed. They also made phone calls to reconfirm the order was right. Cost is right. Your people are easy to work with. Saves our insulated piping, safer for our personnel, easier access to our inner tanks. High quality, easy construction, and the finished product makes our tank farm look good.


Close
Great, easy to read shop drawings.

Great, easy to read shop drawings, aluminum construction and OSHA Certified. Shipped immediately. The product went together well and was a perfect fit.

Great, easy to read shop drawings, aluminum construction and OSHA Certified. Shipped immediately. The product went together well and was a perfect fit.


Close
Thanks Jason, Kim and SafeRack!!

Jason McKnight is a superstar! He responded to my call for help with a damaged gangway immediately, and got my order placed and shipped in record time! Great Job, Jason!…
Read More

Jason McKnight is a superstar! He responded to my call for help with a damaged gangway immediately, and got my order placed and shipped in record time! Great Job, Jason!

Kim Anderson followed up right away with an order acknowledgement and details about shipping. Since we were unable to load any trucks until the replacement equipment arrived, their assistance enabled our company to get back out on the road with as little delay as possible. Thanks Jason, Kim and SafeRack!!


Close
Durable, lightweight engineering, low cost and friendly staff.

As soon as I placed the call, the salesman was making plans to arrive at our warehouse to help figure out exactly what application was going to work best for…
Read More

As soon as I placed the call, the salesman was making plans to arrive at our warehouse to help figure out exactly what application was going to work best for my team. He made it to us within just a few days of the initial conversation, and we were able to come up with an extremely safe solution that worked! The equipment purchased was delivered sooner than our salesman originally estimated!

We were able to almost double our productivity after purchase of the MAUI. We love how light this unit is! We also love how, compared to other models on the market today, SafeRack has the MAUI that is free standing, lightweight, easy to move in and out of tight areas and is simple to operate.

We searched high and low for a good lightweight, adjustable platform for our warehouse. If it would not have been for SafeRack’s durable, lightweight engineering, low cost and friendly staff, we would still be on the market searching today!


Close
Increases safety for our drivers, easy access, even a child could operate it.
 

Dana Brogdon, lead customer service representative with Molly Laqua, and Aubrey Laqua MEI (installation) worked very effectively together and kept communication lines open throughout the order and even followed up…
Read More

Dana Brogdon, lead customer service representative with Molly Laqua, and Aubrey Laqua MEI (installation) worked very effectively together and kept communication lines open throughout the order and even followed up after installation that was earlier than anticipated.

It wasn’t as difficult as I thought it would be to replace our SafeRack. Increases safety for our drivers, easy access, even a child could operate it.


Close
I was not just a number. I felt like I was number one.

SafeRack stood behind their product. Working to make sure I received the correct parts. The first person I talked with did not know what my equipment was, "BUT" instead of…
Read More

SafeRack stood behind their product. Working to make sure I received the correct parts. The first person I talked with did not know what my equipment was, “BUT” instead of passing the buck, they found someone who did know and worked with all parties to get the part needed. Great team work. Not everyone knows it all but the great ones know how to find the right people to get the job done. I was very impressed. Best thing I can say is “follow through.” I was not just a number. I felt like I was number one. This does not happen very much anymore. Most places have forgotten the customer is number one. You still have it. Keep up the good work.


Close
SafeRack comes through AGAIN!

Everyone I dealt with at SafeRack during this emergency did what it took to get our facility back up and running in the shortest time possible. The replacement unit bolted…
Read More

Everyone I dealt with at SafeRack during this emergency did what it took to get our facility back up and running in the shortest time possible. The replacement unit bolted on even though it was a new model. SafeRack comes through AGAIN!


Close
Customer sales and field sales help is excellent, could not be more pleased.

I would strongly recommend the SafeRack brand to anyone requiring safe means to unload railcars and tanker trucks. The systems are designed to be used in many different applications. I…
Read More

I would strongly recommend the SafeRack brand to anyone requiring safe means to unload railcars and tanker trucks. The systems are designed to be used in many different applications. I was able to get my railcar rack back in service in only a short period of time. It took longer for me to generate a purchase order than it took the parts to ship to me. Customer sales and field sales help is excellent, could not be more pleased. I’ve always gotten a quick response back with any question I might have. Good folks to work with!


Close
The salespeople, the salespeople, and the salespeople.

The salespeople, the salespeople, and the salespeople. Wonderful people take care of you through the whole process. I can always count on my rep to help me. I inadvertently placed 2…
Read More

The salespeople, the salespeople, and the salespeople. Wonderful people take care of you through the whole process. I can always count on my rep to help me. I inadvertently placed 2 orders for a gangway when I just needed one. My rep called me to verify before she placed the order and I was able to cancel one of them. Not many places would be that caring or honest if they saw 2 orders come through. No obstacle would keep me from buying from SafeRack.


Close
Our customers request SafeRack by name.

Our first experience with SafeRack was very satisfying. Our sales rep, Amber Graham, provided fast, informed responses that we needed to make the sale of these units possible. The products…
Read More

Our first experience with SafeRack was very satisfying. Our sales rep, Amber Graham, provided fast, informed responses that we needed to make the sale of these units possible. The products shipped on time, well packed and in great shape. Our customers request SafeRack by name because of the flexibility in options they present and the versatility of the units. Aside from the units themselves, we find the customer support, realistic delivery times and the backing of an established, reliable brand to be key benefits.


Close
Dependable, quality product and order accuracy.

SafeRack is a good company - delivering on time and providing the necessary details is a good asset of your company. Dependable, quality product and order accuracy. Keep up the…
Read More

SafeRack is a good company – delivering on time and providing the necessary details is a good asset of your company. Dependable, quality product and order accuracy. Keep up the good work.


Close
SafeRack could not have a better face for their product.

The YellowGate product was compact and takes a lot less time to install. Light weight, adjustable to fit a wide range of platform/ladder openings and seems to be well built…
Read More

The YellowGate product was compact and takes a lot less time to install. Light weight, adjustable to fit a wide range of platform/ladder openings and seems to be well built for long, reliable service with less parts than similar gates on the market. Jason McKnight’s sales pitch was to the point. The product line was quickly covered and the value of the product to safety was quickly realized. Jason was barely out the plant gate when he was summoned to return for assistance with proposals for the platforms around the plant. SafeRack could not have a better face for their product.


Close
Their engineering is second to none.

I think SafeRack is an outstanding company that offers an outstanding product at a very competitive price. Their engineering is second to none and they have an outstanding sales and…
Read More

I think SafeRack is an outstanding company that offers an outstanding product at a very competitive price. Their engineering is second to none and they have an outstanding sales and service department. You can count on your order being delivered in the time frame they tell you it will be. I would recommend that any company that is involved in loading tanker trailers to contact them, if for no other reason but safety for your employees, easy access for loading trucks and a time saver. This product is durable and will save you time and money in lost production because of injuries and/or insurance claims.


Close
Fast shipping. Very happy with SafeRack.

I would recommend this product and SafeRack to anyone. They were fast to respond. Figured out the problem and helped with a solution product. Fast shipping. Very happy with SafeRack.

I would recommend this product and SafeRack to anyone. They were fast to respond. Figured out the problem and helped with a solution product. Fast shipping. Very happy with SafeRack.


Close
I wouldn’t hesitate to deal with them again in the future.
 

The flanged swivel connection went over big with the guys out in the plant. They no longer have to man handle the heavy hoses, and can swivel them around all…
Read More

The flanged swivel connection went over big with the guys out in the plant. They no longer have to man handle the heavy hoses, and can swivel them around all day and not complain. You can’t put a price on that.  This item definitely will help prevent injuries, such as pulls and strains. It will also help tremendously reduce fatigue, making the process more efficient. When we are on the clock to get ships and barges loaded and unloaded, every minute saved can mean a financial windfall for the customer.

Dana and Molly could not have been more professional and pleasant to deal with. I had to return the original order due to my mistake and they bent over backwards to make sure I had everything I needed to make the order go through smoothly. They also got the correct items headed my way as soon as we realized I made a mistake on the original order. I wouldn’t hesitate to deal with them again in the future, as well as recommend SafeRack to anyone.


Close
It handles the job it is designed for.
 

It handles the job it is designed for, seals the truck dome safely when loading.

It handles the job it is designed for, seals the truck dome safely when loading.


Close
Having a product like this in our plant sends the statement of safety first.

Having a product like this in our plant sends the statement of safety first. This product makes it very easy for operations. This is a clean product that looks very…
Read More

Having a product like this in our plant sends the statement of safety first. This product makes it very easy for operations. This is a clean product that looks very nice in our plant. Quality product…as always. I am currently recommending a SafeRack product for another area of our plant and in our upcoming expansions I will point out that I want SafeRack products there also.


Close
The product was delivered sooner than expected.
 

The product was delivered sooner than expected. The improved structure feature was one of the draws to this product. Sturdy, well built and safe. SafeRack understands that you should have…
Read More

The product was delivered sooner than expected. The improved structure feature was one of the draws to this product. Sturdy, well built and safe. SafeRack understands that you should have the ability to replace broken parts without being forced to buy a whole new unit.


Close
Excellent product and service, as expected.
 

Excellent product and service, as expected. Ease of installation and operation, proven durability and reliable customer service are a few reason SafeRack is becoming the "norm" on this site for…
Read More

Excellent product and service, as expected. Ease of installation and operation, proven durability and reliable customer service are a few reason SafeRack is becoming the “norm” on this site for various applications, from loading platforms to fixed platforms. Responsive service before, during, and after the sale.

The main reason for this purchase was to improve the safety, ergonomics, and reliability of this loading station, which is probably the most used on the site. The existing platform was purchased / installed by a competitor, who has not been responsive to inquiries regarding assistance and advise for service and parts. After several attempts with limited useful response or support, I chose to do the right thing and upgrade to a SafeRack system, with confidence.


Close
Your competition is not really comparable.
 

SafeRack has the sales staff to support your product and it was easy and efficient to obtain information to help me secure a sale. Product was delivered on time as…
Read More

SafeRack has the sales staff to support your product and it was easy and efficient to obtain information to help me secure a sale. Product was delivered on time as promised. All shipping information was given to prepare for pick up and delivery efficiently. I hope to work with SafeRack more closely to secure more business here in Quebec. Your competition is not really comparable, pricing may be lower but the quality is nothing like yours. I do not work with any other suppliers in this field. SafeRack is the only product we promote to our customers when the need is there.


Close
They are very quick to respond.
 

Joey and Bryce have been excellent through all my purchases these last 2 weeks. They are very quick to respond to emails and are always available by phone if I…
Read More

Joey and Bryce have been excellent through all my purchases these last 2 weeks. They are very quick to respond to emails and are always available by phone if I needed help immediately. I’d recommend SafeRack because of the time you spent with me to ensure we purchased the correct product. Because SafeRack’s sales department and customer service department are so excellent, I will be contacting you for more information on several other products you supply, that we have been buying from other distributors.


Close
Safety, reliability and robust construction
 

Louis Schuckman took all the time required to ensure that my platform was exactly what I needed. I went with SafeRack because of reputation, not price. I have had a…
Read More

Louis Schuckman took all the time required to ensure that my platform was exactly what I needed. I went with SafeRack because of reputation, not price. I have had a bad experience with other vendors changing price without notice. SafeRack stayed firm on their original estimate. Safety, reliability and robust construction are all factors that would cause me to highly recommend SafeRack to my colleagues and outside associates. As a matter of fact, I already have.


Close
Hope to do business again in the future.
 

The product added improved safety to my operation, does not take up much room and makes the operators line of sight a lot better. With the area that this product is…
Read More

The product added improved safety to my operation, does not take up much room and makes the operators line of sight a lot better. With the area that this product is being used in my facility, the overall length was going to be an issue having the version with steps on it. So, I ordered ours with a ladder instead of the steps, and it worked out perfectly. Very responsive, with answers to my questions in a very timely manner. Everyone I dealt with in getting the order placed and shipped was very professional and was of great help. Hope to do business again in the future.


Close
The quality and ease of assembly and flexibility are all great.
 

The product is already onsite and ready for assembly. I cannot move this fast with the onsite maintenance manpower. Fantastic job! We have several ErectASteps already onsite. The quality and…
Read More

The product is already onsite and ready for assembly. I cannot move this fast with the onsite maintenance manpower. Fantastic job! We have several ErectASteps already onsite. The quality and ease of assembly and flexibility are all great benefits of this crossover. Plus, corrosion resistance, being pre-painted and the ability to expand additional pieces at a later time are added benefits. I am very satisfied with the SafeRack products. We have used other vendors and the products are similar. The big difference is the service and follow-up from SafeRack.


Close
I was very happy with the whole experience.
 

I was very happy with the whole experience. People called back when I left a voicemail and checked to see if I got my package. Fast, considering we have no…
Read More

I was very happy with the whole experience. People called back when I left a voicemail and checked to see if I got my package. Fast, considering we have no overnight delivery here because of rural area service. But I got it in a couple of days.


Close
Very happy with the quick ship date.

All of my experience was a positive one. From pricing to ordering was made simple due to a team that provided great service, they stayed in touch throughout the entire…
Read More

All of my experience was a positive one. From pricing to ordering was made simple due to a team that provided great service, they stayed in touch throughout the entire purchase. Very happy with the quick ship date


Close
Delivered so fast, I wasn’t prepared.

Easy to work with and very responsive to questions, helped me with budgeting issues. Delivered so fast, I had to scramble for equipment to unload. Availability, adjustable, looks were all…
Read More

Easy to work with and very responsive to questions, helped me with budgeting issues. Delivered so fast, I had to scramble for equipment to unload. Availability, adjustable, looks were all factors in our choosing this product.


Close
Good response and fast turnaround.

Good response and fast turnaround. Delivery was actually so fast that I was not able to prepare the facility managers!

Good response and fast turnaround. Delivery was actually so fast that I was not able to prepare the facility managers!


Close
Very helpful and responsive.

I had a very good experience with the SafeRack customer service, sales and engineering teams. They were all very helpful and responsive to all my questions and concerns. We like…
Read More

I had a very good experience with the SafeRack customer service, sales and engineering teams. They were all very helpful and responsive to all my questions and concerns. We like the high temperature capability feature of the swivel product.


Close
Easy to transport and set in place.

Quickly from design to fabrication and finally delivered. Allows safer, easier access to our food trucks for service needs. Easy to transport and set in place. There is also a…
Read More

Quickly from design to fabrication and finally delivered. Allows safer, easier access to our food trucks for service needs. Easy to transport and set in place. There is also a huge amount of work space inside the basket. Key benefits for us were: Safety! Sound Structure! All aluminum!


Close
Everyone at SafeRack was very professional.

Solid construction, good paint job, still light enough that all employees can use it. More stable on the railcar than the previous product used, and gives a better feeling of…
Read More

Solid construction, good paint job, still light enough that all employees can use it. More stable on the railcar than the previous product used, and gives a better feeling of confidence it will work when needed. Everyone at SafeRack was very professional to talk to and got the job done as they said they would, when they said they would.


Close
It’s a pleasure to do business with SafeRack.

Travis McCraine was very helpful with determining exactly what parts I needed to order. Whenever I had questions he responded very quickly! Spare part readily available, which is important to…
Read More

Travis McCraine was very helpful with determining exactly what parts I needed to order. Whenever I had questions he responded very quickly! Spare part readily available, which is important to prevent downtime of a system. Lightweight, easily replaced or repaired, high quality constructed. It’s a pleasure to do business with SafeRack and will always contact them for any loading rack type jobs I have in the future. Quality products, great service and I think that speaks for itself.


Close
Very responsive to our needs.

Ease of install, fit, finish and universal application. Jason Stewart was very responsive to our needs. Anyone can see how easy compliance could be with this product.

Ease of install, fit, finish and universal application. Jason Stewart was very responsive to our needs. Anyone can see how easy compliance could be with this product.


Close
Got us the products we needed fast.

I like how SafeRack keeps records of our products with descriptions of where on our site they were installed. This helped in defining which parts we needed to repair our…
Read More

I like how SafeRack keeps records of our products with descriptions of where on our site they were installed. This helped in defining which parts we needed to repair our ramps. Customer service was very helpful in getting us the products we needed fast.


Close
We will be ordering more of your product in the future.
 

I really like the construction, the easy install, and bolt on plate that comes with the kit. I purchased a total of 100 safety swing gates on two occasions and each…
Read More

I really like the construction, the easy install, and bolt on plate that comes with the kit. I purchased a total of 100 safety swing gates on two occasions and each time the gates were delivered ahead of schedule.

The quality of your product assured us that we had safety at the top of our list! I do most of my work in power plants or heavy industrial, and I have recommended them to my customers. We will be ordering more of your product in the future. I’m afraid the only feedback I can give you is to keep up the good work.


Close
The easiest and most valuable purchasing experience I have had.

Received the products I wanted, at a great cost and in a timely manner. Very versatile product. Easy to install and use. Great customer focus. One of the easiest and…
Read More

Received the products I wanted, at a great cost and in a timely manner. Very versatile product. Easy to install and use. Great customer focus. One of the easiest and most valuable purchasing experiences I have had in over 20 years.


Close
This gate has held up well.

We are a beef slaughter house and have a very tough environment where many chemicals are used in the clean up process daily and this gate has held up well…
Read More

We are a beef slaughter house and have a very tough environment where many chemicals are used in the clean up process daily and this gate has held up well through all this.


Close
Exactly what we needed.

Product was exactly what we needed and price was lower than some other suppliers we looked at. Because of the purchase and use of this product, the safety of our…
Read More

Product was exactly what we needed and price was lower than some other suppliers we looked at. Because of the purchase and use of this product, the safety of our employees will increase, the quality of our service to our customers will increase, and we will have less incidents resulting in greater equipment reliability.


Close
SafeRack met our needs perfectly.

I went to SafeRack based on past experience and knowing that you had the product I needed. Your quick response and delivery helped ensure that a safety issue at our…
Read More

I went to SafeRack based on past experience and knowing that you had the product I needed. Your quick response and delivery helped ensure that a safety issue at our facility was addressed promptly. SafeRack met our needs perfectly.


Close
Just what I needed for my project.

Positives - Love my sales rep, Heather, ease of purchase, service, delivery. Negatives - None!  Just what I needed for my project. My decision to use SafeRack first, to any…
Read More

Positives – Love my sales rep, Heather, ease of purchase, service, delivery. Negatives – None!  Just what I needed for my project. My decision to use SafeRack first, to any other competitor, is confirmed.


Close
Delivered very fast.

The project product was delivered very fast and not damaged during trucking. Light weight, well balanced, and very well made, easy to install and use. Our salesman was very responsive.

The project product was delivered very fast and not damaged during trucking. Light weight, well balanced, and very well made, easy to install and use. Our salesman was very responsive.


Close
A supplier that can make things happen.

SafeRack worked to get it out cross-country, on time, despite bad weather and shortage of employees due to it. Stayed in touch from order to delivery. A supplier that can…
Read More

SafeRack worked to get it out cross-country, on time, despite bad weather and shortage of employees due to it. Stayed in touch from order to delivery. A supplier that can make things happen.


Close
Re-affirmed SafeRack quality.

Product was delivered slightly ahead of schedule. When we found that aluminum shaft rings were not holding up, SafeRack was quick to produce stainless steel parts to keep our racks…
Read More

Product was delivered slightly ahead of schedule. When we found that aluminum shaft rings were not holding up, SafeRack was quick to produce stainless steel parts to keep our racks in service, re-affirming SafeRack fall prevention system quality.


Close
We will be buying from SafeRack in the future.

All nuts and bolts were in the package and everything was in good shape. Great timing, availability and service. It was a pleasure doing business with SafeRack and I will pass…
Read More

All nuts and bolts were in the package and everything was in good shape. Great timing, availability and service. It was a pleasure doing business with SafeRack and I will pass on to all other locations. Thanks again for your services. We will be buying from SafeRack in the future.


Close
Fast friendly service.

Very responsive considering I was ordering it during the holiday season when a lot of folks are off work visiting family, etc.. Fast friendly service. On time delivery. Using this…
Read More

Very responsive considering I was ordering it during the holiday season when a lot of folks are off work visiting family, etc.. Fast friendly service. On time delivery. Using this product only requires one man verses manual movements with two, plus it’s safer and more ergonomic using it.


Close
I should have used SafeRack from the get-go.

I originally planned on using a different vendor, but they didn't have the stock. I needed the derail ASAP and went ahead with SafeRack. I should have used SafeRack from…
Read More

I originally planned on using a different vendor, but they didn’t have the stock. I needed the derail ASAP and went ahead with SafeRack. I should have used SafeRack from the get-go anyhow. Keeps the FRA compliant. Keeps transloader operator safer. Very simple to install, use and operate.


Close
A superior product.
 

Delivered in about a week. These units are made heavier, with better construction, ease of installation and a larger cage, than the Carbis units we had before. Plus they seem…
Read More

Delivered in about a week. These units are made heavier, with better construction, ease of installation and a larger cage, than the Carbis units we had before. Plus they seem to be more sturdy. It seems to be a superior product.


Close
The results have been excellent every time.

Everything was positive. The item is high quality, the price is lower than other products on the market, and the sales team delivered on the promise of a quick delivery,…
Read More

Everything was positive. The item is high quality, the price is lower than other products on the market, and the sales team delivered on the promise of a quick delivery, for our application it’s perfect. Safety is a big concern, we unload a flammable product, and this product keeps our team members safe. We have done business with your company before and the results have been excellent every time.


Close
Delivered in a sufficient timeframe.

Overall the product is durable and exceeds in performance. Installation was simple. Product was delivered within 2 weeks. There were three different orders and one was during the holidays. All…
Read More

Overall the product is durable and exceeds in performance. Installation was simple. Product was delivered within 2 weeks. There were three different orders and one was during the holidays. All were delivered in a sufficient timeframe.


Close
Superior to other safety gates.

Your product looked superior to other safety gates, plus the amount of opening adjustments. I purchased 10 gates. After assembling the first one, it was simple for the other 9.

Your product looked superior to other safety gates, plus the amount of opening adjustments. I purchased 10 gates. After assembling the first one, it was simple for the other 9.


Close
A great product at a fair price.

I found that I not only received my order on time but it was a great product at a fair price as well. It is very easy to mount and…
Read More

I found that I not only received my order on time but it was a great product at a fair price as well. It is very easy to mount and a very durable product. Received it faster than Santa would have delivered it!


Close
SafeRack takes care of their customers.

Safe, good quality, looks good. I would recommend SafeRack for the simple fact they take care of their customers.

Safe, good quality, looks good. I would recommend SafeRack for the simple fact they take care of their customers.


Close
Custom made to fit our needs.

Well built - heavy duty, but very easy to move. Custom made to fit our needs, and good customer service from John Edwards. Timing, and a quick turn around was…
Read More

Well built – heavy duty, but very easy to move. Custom made to fit our needs, and good customer service from John Edwards. Timing, and a quick turn around was key.


Close
The quick delivery cannot be beat.

All of my experiences with this purchase were positive. Travis McCraine was very responsive and ensured I had what I needed. The delivery was very quick and the product is…
Read More

All of my experiences with this purchase were positive. Travis McCraine was very responsive and ensured I had what I needed. The delivery was very quick and the product is exactly what I expected. The feature I liked most is the flexibility of this loading system. It’s adaptive to many different truck heights, and the SafeRack team made this purchase very easy and the quick delivery cannot be beat.


Close
Good design.

Good design, easy to replace seal, and easy to weld with pipe without damaging bearings or seal.

Good design, easy to replace seal, and easy to weld with pipe without damaging bearings or seal.


Close
Delivery was faster than expected.

Customer service was prompt with quote. Sales was very thorough. Delivery was faster than expected. Price was right on target.

Customer service was prompt with quote. Sales was very thorough. Delivery was faster than expected. Price was right on target.


Close
Confidence in the SafeRack reputation.
 

Our company has been to four different sites/locations/installations this year. The SafeRack reputation had preceded us at each site. The product gave the customer confidence in the project and our…
Read More

Our company has been to four different sites/locations/installations this year. The SafeRack reputation had preceded us at each site. The product gave the customer confidence in the project and our company confidence in that this was the one item we did not have to manage.


Close
Very versatile and well built product.

Very responsive. I went to the website, sent an email and received a response within the hour, plus good follow up after purchase. Quick shipping, great price, very versatile and…
Read More

Very responsive. I went to the website, sent an email and received a response within the hour, plus good follow up after purchase. Quick shipping, great price, very versatile and well built product.


Close
SafeRack has always come through for us.

I have counted on SafeRack several times to expedite shipment of these when we needed one. Very responsive and helpful, keeping me informed all the way through the order and…
Read More

I have counted on SafeRack several times to expedite shipment of these when we needed one. Very responsive and helpful, keeping me informed all the way through the order and through shipment of the product.

They have always come through for us. The SafeRack is the piece of equipment we want and like in our plant. It makes the employees think “safety.” It looks good, and they are the best safety device we have to load trailers.


Close
Faster shipment than their competitors.

SafeRack had material ready for shipment within 1 month of order placement. Other competitors offered 3 to 4 months. The product was easy to assemble, worked very well and came…
Read More

SafeRack had material ready for shipment within 1 month of order placement. Other competitors offered 3 to 4 months. The product was easy to assemble, worked very well and came in different sizes. SafeRack was the only company I wanted to provide me with the gangway. I found that SafeRack offered more quality items that I would purchase in the future.


Close
This product improves safety.

Fast delivery, very responsive sales staff, and worked well addressing our safety concerns. The weight, dimensions, color and durability are all great benefits of this product. Not forgetting the overall…
Read More

Fast delivery, very responsive sales staff, and worked well addressing our safety concerns. The weight, dimensions, color and durability are all great benefits of this product. Not forgetting the overall reason to recommend this product, it improves safety.


Close
SafeRack exceeded the delivery we requested.

Heather Schaller, my inside salesperson, was very helpful in getting proposals to me, and getting the order placed. We have a number of your gangways with safety cages, and our…
Read More

Heather Schaller, my inside salesperson, was very helpful in getting proposals to me, and getting the order placed. We have a number of your gangways with safety cages, and our operators find them very user friendly. Construction is very good and the units look good in the plant. SafeRack exceeded the delivery we requested, allowing us to receive the product early. Thank you SafeRack and the SafeRack Team.


Close
The ease of installing our new universal safety gates saved us time and money.

The ease of installing our new universal safety gates saved us time and money. Time is essential when dealing with safety. The universal safety gate swings in both directions, and…
Read More

The ease of installing our new universal safety gates saved us time and money. Time is essential when dealing with safety. The universal safety gate swings in both directions, and it can be mounted easily to almost anything. I really appreciate that we can inventory one gate for all services at our facility. I have had only positive feedback from refinery personnel about the gates and if I had to pick a negative it would have to be that I didn’t know about the gates as soon as they came out.


Close
Safety, convenience, and affordability are the major benefits of this product.

John Edwards is great, answering my phone calls and questions. Safety, convenience, and affordability are the major benefits of this product. It is the safest way to get on top…
Read More

John Edwards is great, answering my phone calls and questions. Safety, convenience, and affordability are the major benefits of this product. It is the safest way to get on top of a truck. We have purchased several for our company.


Close
Increases safety, manageability, and cost effectiveness.
 

Everything was fast and efficient from the time I ordered it until the time I received the RollAStep. Our representative was very friendly, answered all of my questions promptly and was…
Read More

Everything was fast and efficient from the time I ordered it until the time I received the RollAStep. Our representative was very friendly, answered all of my questions promptly and was very knowledgeable. The product works great in our warehouse, increasing safety, manageability, and cost effectiveness.


Close
SafeRack personnel and sales staff were exceptional.

SafeRack personnel and sales staff were exceptional in helping myself and my company to complete and safely retrieve the right parts for the job. Thanks SafeRack, for the knowledge to…
Read More

SafeRack personnel and sales staff were exceptional in helping myself and my company to complete and safely retrieve the right parts for the job. Thanks SafeRack, for the knowledge to get our project completed.


Close
SafeRack is a major player in this market.

John Nance was actually on site prior to placing the order. Very good impression! SafeRack is a major player in this market. With the ease of installation, good quality, and…
Read More

John Nance was actually on site prior to placing the order. Very good impression! SafeRack is a major player in this market. With the ease of installation, good quality, and competitive prices, I would definitely buy again.


Close
The product is perfect.

John Nance had great follow through during all steps: sales to delivery. The gangway is strong, easy to install (1 part), and simple to use. The product is perfect.

John Nance had great follow through during all steps: sales to delivery. The gangway is strong, easy to install (1 part), and simple to use. The product is perfect.


Close
I would definitely purchase again.

Very positive. Delivered within the estimated timeframe. Easy installation, lightweight and easy to operate. I would definitely purchase again.

Very positive. Delivered within the estimated timeframe. Easy installation, lightweight and easy to operate. I would definitely purchase again.


Close
Very satisfied.

Delivered as scheduled. Able to meet more client needs with stock in hand is very handy. Easy product to handle, and a very important product for the oil and gas…
Read More

Delivered as scheduled. Able to meet more client needs with stock in hand is very handy. Easy product to handle, and a very important product for the oil and gas industry. Very satisfied.


Close
We will purchase these gates for all future installations.

Delivery was extremely fast. Mark Gardner was very courteous and helpful. With the ease of installation and cost savings of a complete unit, plus its versatility (left or right), completion…
Read More

Delivery was extremely fast. Mark Gardner was very courteous and helpful. With the ease of installation and cost savings of a complete unit, plus its versatility (left or right), completion (already painted) and how lightweight it is make YellowGate the simple choice. We will no longer have our safety gates fabricated. We will purchase these gates for all future installations.


Close
The service is what makes the difference.

The delivery was as promised. Our previous provider fell short on service after the sale, and assistance in providing the correct product for the customer. I am very pleased with…
Read More

The delivery was as promised. Our previous provider fell short on service after the sale, and assistance in providing the correct product for the customer. I am very pleased with the service SafeRack provides. The salesman has been extremely helpful and has gone out of his way to assist in any way possible. Not to be negative, but the fall protection products are comparable, the service is what makes the difference.


Close
Recommended for cost and ease of installation.

Product was delivered within a week. Good quality that serves my need. I would recommend this product for cost and ease of installation.

Product was delivered within a week. Good quality that serves my need. I would recommend this product for cost and ease of installation.


Close
I would recommend it to anyone looking for a safety gate.

No negatives, all positive. Sales personnel was accurate, knowledgable and to the point. The product worked great and the price was reasonable. I would recommend it to anyone looking for…
Read More

No negatives, all positive. Sales personnel was accurate, knowledgable and to the point. The product worked great and the price was reasonable. I would recommend it to anyone looking for a safety gate. It was installed by our own staff, easily and quickly, without any mishaps. We have a stringent safety program at our large company, with many locations, and I will recommend the use of this product where needed.


Close
I will be a repeat customer.

John Edwards was cordial and very responsive to my needs and questions. I would definitely recommend this product due to the helpful sales staff and 3 main reasons: 1. Ease…
Read More

John Edwards was cordial and very responsive to my needs and questions. I would definitely recommend this product due to the helpful sales staff and 3 main reasons: 1. Ease of installation 2. Operability 3. Sound construction. With this purchase all I can say is, I will be a repeat customer.


Close
Safety is our No.1 goal.

Safety is our No.1 goal, so we chose your company who has a lot of different ideas, working as a team, to make the right choice of products we need.…
Read More

Safety is our No.1 goal, so we chose your company who has a lot of different ideas, working as a team, to make the right choice of products we need. Safe, great and long lasting products.


Close
Our safety department is very excited about this ramp.

The delivery time was very fast. My guy says this is the best ramp we have ever had at the docks. Our ships are getting taller, and the ramp makes…
Read More

The delivery time was very fast. My guy says this is the best ramp we have ever had at the docks. Our ships are getting taller, and the ramp makes everything easier on my guys. Our safety department was very excited about the ramp. I am ordering a second one for the other ship dock.


Close
This is a sturdy product.

It was delivered ahead of schedule. I had an expedited order and it beat the originally scheduled date. Very responsive. Travis McCraine seems to answer all hours of the day.…
Read More

It was delivered ahead of schedule. I had an expedited order and it beat the originally scheduled date. Very responsive. Travis McCraine seems to answer all hours of the day. Even with a design revision between the original and purchased gangway, it still bolted up without modifying bolt locations. Flexible design, balanced for easy lifting and lowering, and plenty of room to walk. This is a sturdy product.


Close
Compared to other products, it offers a safer working area and is easier to install.

I had product within a couple days of ordering. Compared to other products on the market and what we have used, it offers a safer working area, and is easier…
Read More

I had product within a couple days of ordering. Compared to other products on the market and what we have used, it offers a safer working area, and is easier to install. Stronger-Safer guard for top of tank car openings, and being brightly colored we have not accidentally sent one off site by forgetting to remove from the top of a tank car.


Close
SafeRack is a great company to work with.

The products were delivered on the due date as expected. Great job! Between Kim Anderson and Jason McKnight I am always able to get the answers and products I need…
Read More

The products were delivered on the due date as expected. Great job! Between Kim Anderson and Jason McKnight I am always able to get the answers and products I need rapidly and professionally. I found SafeRack to be a great company to work with. Always accommodating and helpful every step of the way.

Customer service at SafeRack is top notch. They are flexible and work with you no matter what the job throws at you. I had special shipping requirements and never once heard anything but helpful suggestions and resolutions to my problems. Thanks for making this such an easy project. I definitely will recommend SafeRack. You guys ROCK!


Close
Delivered in a timely fashion.
 

Product was delivered on the date that we were told it would be delivered, in a timely fashion. The product met our needs, and was of good quality. Our sales…
Read More

Product was delivered on the date that we were told it would be delivered, in a timely fashion. The product met our needs, and was of good quality. Our sales person was courteous and kept us well informed as to when the product would be delivered.


Close
Cheaper than its competitors.

Very fast shipping. Customer service was great, and the product is outstanding, plus cheaper than competitor.

Very fast shipping. Customer service was great, and the product is outstanding, plus cheaper than competitor.


Close
SafeRack and its people care about doing business the right way.

I ordered a gangway then 3 weeks later ordered another one. 3 weeks after that, another came up for order in our system. When I placed the order, the salesperson…
Read More

I ordered a gangway then 3 weeks later ordered another one. 3 weeks after that, another came up for order in our system. When I placed the order, the salesperson responded back making sure I wanted to order a third one. After checking our system, the third one was duplicated and we did not need it. A lot of places would have just filled the order and charged us. That shows how much SafeRack and its people care about doing business the right way with us. I would definitely recommend this product. In fact, I already have.


Close
This is a quality product at a good price with quick delivery.

Excellent salesman response. David Daniel responded with a quote within a few hours of the initial inquiry. This is a quality product at a good price with quick delivery. Your…
Read More

Excellent salesman response. David Daniel responded with a quote within a few hours of the initial inquiry. This is a quality product at a good price with quick delivery. Your MAUI system increased our safety level, productivity, and added a more professional appearance to our truck unloading area. The entire process was smooth and easy. We are happy with our purchase.


Close
Very responsive, with a great turnaround, and good quality product.
 

Very responsive, with a great turnaround, and good quality product. Sam Ham quickly responded with a drawing in order to to verify what we needed. Then shipped it quick.

Very responsive, with a great turnaround, and good quality product. Sam Ham quickly responded with a drawing in order to to verify what we needed. Then shipped it quick.


Close
I like the quality materials used.

1. Great customer contact abilities 2. Ability to customize with small changes 3. Willingness to ship to a facility in larger components. I liked the quality materials used, and the…
Read More

1. Great customer contact abilities 2. Ability to customize with small changes 3. Willingness to ship to a facility in larger components. I liked the quality materials used, and the visual impact of the equipment. From what we’ve seen so far, the functionality is also a great positive.


Close
Better than the competition.

Delivered ahead of promised schedule. Ease of operation, built to accommodate existing space and was installed in one day. We would definitely recommend, because it's just better than the competition.

Delivered ahead of promised schedule. Ease of operation, built to accommodate existing space and was installed in one day. We would definitely recommend, because it’s just better than the competition.


Close
Top notch across the board.

I needed an order quickly and SafeRack came through. Product was shipped out fast with good communication. John Bast with SafeRack was top notch. Complete understanding of what I needed,…
Read More

I needed an order quickly and SafeRack came through. Product was shipped out fast with good communication. John Bast with SafeRack was top notch. Complete understanding of what I needed, and how to help. Now our employees do not have to strain when opening railcars. Very light weight, less chance of employee falling from railcar., plus less back injuries. Have no complaints with the customer service or the quality of the product. Top notch across the board.


Close
Product installation was spot on.

Salesman's knowledge of product, ease of communication with sales, well prepared quote, pricing and delivery. Product installation was spot on.

Salesman’s knowledge of product, ease of communication with sales, well prepared quote, pricing and delivery. Product installation was spot on.


Close
Great communication on status of order until delivery.

Top notch, simple easy process getting order placed. The purchase experience from initial contact with sales to delivery at one of our remote sites was smooth and without effort. Great…
Read More

Top notch, simple easy process getting order placed. The purchase experience from initial contact with sales to delivery at one of our remote sites was smooth and without effort. Great communication on status of order until delivery. Packaged very nicely with everything you need.


Close
Incredibly fast.

Incredibly fast. We had an emergency need for a customer, so we picked one up, in Andrews, the same day. Kim Anderson was very helpful. The customer is very appreciative…
Read More

Incredibly fast. We had an emergency need for a customer, so we picked one up, in Andrews, the same day. Kim Anderson was very helpful. The customer is very appreciative of the fast service, when they had an emergency need for the product. They were very pleased to be able to get the gate the same day.


Close
Simple, affordable, excellent product.

Only positive experiences were encountered at every phase of communication and interface. Quality, delivery, exceptional value and a most satisfying product at an outstanding value. I had immediate response to…
Read More

Only positive experiences were encountered at every phase of communication and interface. Quality, delivery, exceptional value and a most satisfying product at an outstanding value. I had immediate response to my initial inquiry, then given the contacts with the factory and all parties that assisted with the questions raised. All of our needs were met with a simple, affordable, excellent product.


Close
SafeRack had equipment to fit our needs and responsive personnel.

SafeRack had equipment to fit our needs, with adaptability to existing equipment. and responsive personnel. SafeRack won the contract due to the detailed attention provided by your field service representative,…
Read More

SafeRack had equipment to fit our needs, with adaptability to existing equipment. and responsive personnel. SafeRack won the contract due to the detailed attention provided by your field service representative, Mark Gardner. So far all interaction with SafeRack has been positive. We are a chemical manufacturer with rather extensive qualification process for working on our site. SafeRack’s safety record qualified them to work on site and they have agreed to meet our required contractor safety training.


Close
Easy ordering process, for a good price.

Easy ordering process, for a good price, less than other with the same product, and good quality.

Easy ordering process, for a good price, less than other with the same product, and good quality.


Close
Customer service 10. Quality 10.

Customer service 10. Sales great. Quality 10. Delivery on time. Price so competitive.

Customer service 10. Sales great. Quality 10. Delivery on time. Price so competitive.


Close
Excellent customer service, a plus in today’s competitive marketplace.

I received excellent customer service... a plus in today's competitive marketplace. Transloading sites must have some sort of containment; this is compact, lightweight, and easy to store for quick access…
Read More

I received excellent customer service… a plus in today’s competitive marketplace. Transloading sites must have some sort of containment; this is compact, lightweight, and easy to store for quick access when needed.


Close
I am now aware of different types of containment solutions for future projects.

The product was delivered ahead of expected delivery date. Our sales rep, John Nance was excellent. Sent me information on the same days requested (product instructions, detail drawings, MSDS, ect.).…
Read More

The product was delivered ahead of expected delivery date. Our sales rep, John Nance was excellent. Sent me information on the same days requested (product instructions, detail drawings, MSDS, ect.). I am now aware of different types of containment solutions for future projects. Should I come across a time for the need of containment solutions, I would definitely utilize SafeRack for assistance and product ordering.


Close
Everyone wins!

Yes for simplicity, expedited delivery, and when we can help our client conform to safety regs, everyone wins! It is always a pleasure working with your staff. I think they…
Read More

Yes for simplicity, expedited delivery, and when we can help our client conform to safety regs, everyone wins! It is always a pleasure working with your staff. I think they deserve a paid weekend trip to Disney! Just sayin!


Close
I have dealt with a competitor and did not receive the same level of service after the sale.

As usual, very responsive. Service was great and delivery was on time. I like talking to Dana Brogdon, she is very personable and exudes the feeling SafeRack is there for…
Read More

As usual, very responsive. Service was great and delivery was on time. I like talking to Dana Brogdon, she is very personable and exudes the feeling SafeRack is there for Nustar. The gangways meet our safety requirements, they are reliable and easy to operate. I have dealt with a competitor and did not receive the same level of service after the sale.


Close
As always, great price, quality and customer service.

We were able to assemble and erect the platforms and rack quickly. They are performing as designed, keeping the drivers safe and reducing liability overall. This is the third rack…
Read More

We were able to assemble and erect the platforms and rack quickly. They are performing as designed, keeping the drivers safe and reducing liability overall. This is the third rack we have ordered from SafeRack. As always, great price, quality and customer service.


Close
We had a great experience with your company.

We had a great experience with your company. Thanks for all your support!

We had a great experience with your company. Thanks for all your support!


Close
My operators are happy.

Fantastic. John Nance helped us every step of the way. SafeRack gangways are simple and easy to lower and raise compared to the plant's old models. Look professional, easy to…
Read More

Fantastic. John Nance helped us every step of the way. SafeRack gangways are simple and easy to lower and raise compared to the plant’s old models. Look professional, easy to operate, and my operators are happy (which is the most important benefit).


Close
The communication and customer service was great!

Our experience from the first phone call to delivery of our fourth SafeRack was great. Everything was simple and straight forward with no hassles. The communication and customer service was…
Read More

Our experience from the first phone call to delivery of our fourth SafeRack was great. Everything was simple and straight forward with no hassles. The communication and customer service was great! We feel better as a company that we have provided quality fall protection for our employees.


Close
A great product at a great price.

The sales staff is always ready and willing to help on any products I may be looking for. A great product at a great price, already put together and ready…
Read More

The sales staff is always ready and willing to help on any products I may be looking for. A great product at a great price, already put together and ready to install.


Close
Exactly what my customer needed.

Sturdy material, lightweight, easy to handle. It was exactly what my customer needed, and this was easy to find on the website.

Sturdy material, lightweight, easy to handle. It was exactly what my customer needed, and this was easy to find on the website.


Close
This is how a business should run.

I ordered it. I paid for it. I was communicated to about when it would ship. It shipped. I received it. It was exactly what I ordered. You followed up…
Read More

I ordered it. I paid for it. I was communicated to about when it would ship. It shipped. I received it. It was exactly what I ordered. You followed up on my thoughts about this experience. This is how a business should run. And yours does.


Close
Saved us $1,000.

Shopping around for two Maui units saved us $1,000.00. The MAUI is a great product, and Molly Laqua was responsive to our phone calls.

Shopping around for two Maui units saved us $1,000.00. The MAUI is a great product, and Molly Laqua was responsive to our phone calls.


Close
You are a one stop shop for safety and railcar needs.

Very responsive. All I ever need to do is email, and my orders are placed and shipped with no hassle, even though we are in Canada. You are a one…
Read More

Very responsive. All I ever need to do is email, and my orders are placed and shipped with no hassle, even though we are in Canada. You are a one stop shop for safety and railcar needs.


Close
Your customers will never have anything negative to say.

Dana Brogdon was absolutely heads above any customer service person I have ever dealt with. We had a few minor issues come up since our system was a modified version,…
Read More

Dana Brogdon was absolutely heads above any customer service person I have ever dealt with. We had a few minor issues come up since our system was a modified version, but she answered any and all questions, and handled any requests that I had in regards to materials or shipping. If your entire team is anything close to her, your customers will never have anything negative to say.


Close
Light years better than your competitors.

Molly Laqua was excellent, responsive and had almost immediate answers to each question or comment. Light years better than your competitors in terms of responsiveness, quality, documentation, and delivery.

Molly Laqua was excellent, responsive and had almost immediate answers to each question or comment. Light years better than your competitors in terms of responsiveness, quality, documentation, and delivery.


Close
SafeRack is our sole provider of railcar pans.

Phyllis was, and always has been, very easy to work with and makes ordering your products a real pleasure. Cost, quality, and reliability will definitely make SafeRack our sole provider…
Read More

Phyllis was, and always has been, very easy to work with and makes ordering your products a real pleasure. Cost, quality, and reliability will definitely make SafeRack our sole provider of railcar pans.


Close
No problem with custom dimensions.

We had custom dimensions, and that was not a problem. We would have no problem dealing with SafeRack again. Rustin was very instrumental throughout this process, and the product was…
Read More

We had custom dimensions, and that was not a problem. We would have no problem dealing with SafeRack again. Rustin was very instrumental throughout this process, and the product was delivered fast.


Close
World class product with sophisticated technology.

World class product with sophisticated technology; user friendly and safe; excellent engineering. The company brand itself is so popular, with the addition of your company name - SafeRack, which means…
Read More

World class product with sophisticated technology; user friendly and safe; excellent engineering. The company brand itself is so popular, with the addition of your company name – SafeRack, which means “second name for safety.” Easy to assemble and maintain. Very economical and great value for your money. Vey compact and safe. We will recommend to all because of its unique features and reliability.


Close
Cost effective, great appearance, easy to assemble.

1. Cost effective for large area need where design would require structures needed vs. contractor building on site 2. Appearance and design is already safety-oriented to meet code 3. Structure…
Read More

1. Cost effective for large area need where design would require structures needed vs. contractor building on site 2. Appearance and design is already safety-oriented to meet code 3. Structure is made to accommodate ease of assembly and access without fatal redesign cost, with prompt delivery and no issues.


Close
We had lots of questions, all of them answered.
 

Rustin was very responsive, and great help to us with the order. Making helpful suggestions and answering all of our questions right on the phone. Delivery was much faster than…
Read More

Rustin was very responsive, and great help to us with the order. Making helpful suggestions and answering all of our questions right on the phone. Delivery was much faster than we expected. We had lots of questions, so his help was very much appreciated.


Close
Addressed all my safety concerns.

Very good quality and very adaptable to my project, with the pre-engineered modular design. It is a superior product, and exceeded in covering all my safety concerns.

Very good quality and very adaptable to my project, with the pre-engineered modular design. It is a superior product, and exceeded in covering all my safety concerns.


Close
SafeRack value and quality is excellent.

SafeRack value and high quality is excellent, when you take into account the support and quality of the product.

SafeRack value and high quality is excellent, when you take into account the support and quality of the product.


Close
The whole organization operates on a professional level.

The whole organization operates on a professional level. Very friendly and knowledgeable in their areas. The sale rep, Stephen Todd, came out and was very nice and knew his business.

The whole organization operates on a professional level. Very friendly and knowledgeable in their areas. The sale rep, Stephen Todd, came out and was very nice and knew his business.


Close
John was very responsive, and did a wonderful job supporting us throughout the project.

I really apppricate John Bast's help throughout this project. He was the main reason why we purchased the two fall protection platforms from SafeRack. He was very responsive, and did…
Read More

I really apppricate John Bast’s help throughout this project. He was the main reason why we purchased the two fall protection platforms from SafeRack. He was very responsive, and did a wonderful job supporting us throughout the project


Close
I can always depend on a great product from SafeRack.

Your SafeRack equipment has provided a better, safer and more cost effective alternative for our employees while conducting tanker truck inspections. TO PREVENT A FALL IS PRICELESS. I can always…
Read More

Your SafeRack equipment has provided a better, safer and more cost effective alternative for our employees while conducting tanker truck inspections. TO PREVENT A FALL IS PRICELESS. I can always depend on a great product from SafeRack.


Close
A seamless transaction.

All positive experiences with my interactions with SafeRack. They answered all of my questions promptly, pricing, engineering, and delivery. It was a seamless transaction.

All positive experiences with my interactions with SafeRack. They answered all of my questions promptly, pricing, engineering, and delivery. It was a seamless transaction.


Close
Longevity, manufacturing quality.

Longevity (minimize future failure), ease of replacement parts, and manufacturing quality.

Longevity (minimize future failure), ease of replacement parts, and manufacturing quality.


Close
Great service and quality products at a good price.

SafeRack is a company with great service and quality products at a good price.

SafeRack is a company with great service and quality products at a good price.


Close
SafeRack makes the finest work platforms available.

Great product, reliable, easy to use, safe, with fast delivery and friendly service. SafeRack makes the finest work platforms available.

Great product, reliable, easy to use, safe, with fast delivery and friendly service. SafeRack makes the finest work platforms available.


Close
Everyone was pleasant to deal with.
 

Price, lead time and the life of the product makes this a smart buy. Overall from the RFQ, to the response, to setting up terms, all the way to receiving…
Read More

Price, lead time and the life of the product makes this a smart buy. Overall from the RFQ, to the response, to setting up terms, all the way to receiving my order was done efficiently and everyone was pleasant to deal with.


Close
Good brand, technology, and warranty, with a better price.
 

Good brand, good technology, good warranty, with a better price and lead time.

Good brand, good technology, good warranty, with a better price and lead time.


Close
Fast service and friendly staff.

It took a while for us to figure out what I needed but, after pictures were sent, it took 3 days to receive the product. Fast service and friendly staff.

It took a while for us to figure out what I needed but, after pictures were sent, it took 3 days to receive the product. Fast service and friendly staff.


Close
Quality equipment, reasonable pricing, and great service.
 

Our customers waited til the last minute, but there were no issues going this route with SafeRack. When we contacted SafeRack, we were called back the same day, if not…
Read More

Our customers waited til the last minute, but there were no issues going this route with SafeRack. When we contacted SafeRack, we were called back the same day, if not the next morning, and we were able to talk to someone that really knew the product. With SafeRack I feel that we will be able to find quality equipment, reasonable pricing, and great service.


Close
A better price than we had anticipated.

I appreciated the way our representative, Sam Ham, provided information to us even before we requested it. Plus, along with the customer service, we received a better price than we…
Read More

I appreciated the way our representative, Sam Ham, provided information to us even before we requested it. Plus, along with the customer service, we received a better price than we had anticipated.


Close
Easy to assemble, lightweight design.

Easy to assemble, lightweight design, and set up is cost effective, versus on-site building from scratch.

Easy to assemble, lightweight design, and set up is cost effective, versus on-site building from scratch.


Close
All of my experiences with SafeRack have been positive.

John Nance was an excellent salesperson, from the first time I spoke with John about the safety rack, we had several discussions via email along with phone discussions which were followed…
Read More

John Nance was an excellent salesperson, from the first time I spoke with John about the safety rack, we had several discussions via email along with phone discussions which were followed up by a site visit. I couldn’t have asked for a better person to deal with. When I asked John to find me a location where a safety rack is presently being used, he found a location close to us and made the arrangement for us to visit the site. All of my experiences so far with SafeRack can be described as positive. We are just in the process of preparing to install the unit which I expect it will be all up and ready to go by March 18, 2013. The installation certainly doesn’t look to be very difficult at this point. So far the customer service, sales, engineering, product quality and delivery has been excellent. Keep up the good work.


Close
TOP NOTCH.

Mark Gardner is an excellent asset to SafeRack. He is extremely helpful and knowledgeable. Your gangways are an excellent product, sturdy, well constructed and easy to install. I had nothing…
Read More

Mark Gardner is an excellent asset to SafeRack. He is extremely helpful and knowledgeable. Your gangways are an excellent product, sturdy, well constructed and easy to install. I had nothing but a positive experience with the entire staff that I dealt with. I would, and will, recommend SafeRack to anyone. TOP NOTCH.


Close
Quality is at the top of the industry in my opinion.

My dealings with SafeRack has always been positive. SafeRack personnel are always very easy to discuss items with and very responsive. Quality is at the top of the industry in…
Read More

My dealings with SafeRack has always been positive. SafeRack personnel are always very easy to discuss items with and very responsive. Quality is at the top of the industry in my opinion. Delivery was as promised when the order was placed.


Close
Strong, stable construction, ease of use and longevity.

Our SafeRack salesperson, Molly Laqua, was very helpful and informative with the product and other safety products SafeRack offers. I have already recommended your YellowGate safety gate to other peers.…
Read More

Our SafeRack salesperson, Molly Laqua, was very helpful and informative with the product and other safety products SafeRack offers. I have already recommended your YellowGate safety gate to other peers. I love strong, stable construction, ease of use and longevity.


Close
The best in the field.

I don't like buying over the phone but you guys make it pleasant, and your staff is very knowledgeable (the best in the field ).

I don’t like buying over the phone but you guys make it pleasant, and your staff is very knowledgeable (the best in the field ).


Close
An absolute pleasure to work with.

Linda Hardee is an absolute pleasure to work with as well as the other staff at SafeRack. Whether it was a warranty related issue or not, the parts, service and…
Read More

Linda Hardee is an absolute pleasure to work with as well as the other staff at SafeRack. Whether it was a warranty related issue or not, the parts, service and QC personnel have been very helpful and professional. When I have entered into discussions about trucker safety, I very confidently throw the name SafeRack around.


Close
Built to last with not only quality, but safety in mind.

Lead time was important. We did not want to hold up our project waiting for the product to arrive. Our sales rep, Chris Hite, answered all questions in a timely…
Read More

Lead time was important. We did not want to hold up our project waiting for the product to arrive. Our sales rep, Chris Hite, answered all questions in a timely manner and the product arrived in a reasonable time without any additional expediting fees. From the quoting process, right through to the delivery, and even a follow-up by customer service, to ensure that we, as the customer, we have been completely satisfied with our purchase from SafeRack. Built to last with not only quality, but safety in mind. The price was less, but the service was top dollar! End result, this product will last for years in our facility.


Close
Easy to install and construct upon arrival.

ErectAStep is quality built, easy to order in a simple set of steps. Delivery time was expedited and it was easy to install and construct upon arrival.

ErectAStep is quality built, easy to order in a simple set of steps. Delivery time was expedited and it was easy to install and construct upon arrival.


Close
It is nice to know where to buy gangway replacement parts and get them reasonably fast.

It is nice to know where to buy gangway replacement parts and get them reasonably fast.

It is nice to know where to buy gangway replacement parts and get them reasonably fast.


Close
I have always experienced a positive outcome.

I have purchased multiple products from SafeRack in the past and have always had good results. I was the first one within our company that made the switch from Carbis…
Read More

I have purchased multiple products from SafeRack in the past and have always had good results. I was the first one within our company that made the switch from Carbis and many of our locations have followed suit. I have a lot of confidence in the SafeRack line of products and have always experienced a positive outcome. Ray Evans is very customer-oriented and is always very responsive in answering any questions or concerns. I have been recommending SafeRack for years. The SafeRack products that I have used are superior to the competition.


Close
The SafeRack products that I have used are superior to the competition.

I have purchased multiple products from SafeRack in the past and have always had good results. I was the first one within our company that made the switch from Carbis…
Read More

I have purchased multiple products from SafeRack in the past and have always had good results. I was the first one within our company that made the switch from Carbis and many of our locations have followed suit. I have a lot of confidence in the SafeRack line of products and have always experienced a positive outcome. Ray Evans is very customer oriented and is always very responsive in answering any questions or concerns. I have been recommending SafeRack for years. The SafeRack products that I have used are superior to the competition.


Close
It’s light, easy to use and safe.

I would recommend it to anyone using a chain for loading railcars, it's light, easy to use and safe.

I would recommend it to anyone using a chain for loading railcars, it’s light, easy to use and safe.


Close
Provides peace of mind knowing that we are being proactive in protecting our employees.

There really is no reason NOT to have one if you have an application for it. Provides peace of mind knowing that we are being proactive in protecting our employees.

There really is no reason NOT to have one if you have an application for it. Provides peace of mind knowing that we are being proactive in protecting our employees.


Close
Thanks and keep up the great work!

Bryce did a fantastic job of answering my questions, providing feedback, quick quotes, delivery, etc. I had one question that Bryce did not know off the top of his head,…
Read More

Bryce did a fantastic job of answering my questions, providing feedback, quick quotes, delivery, etc. I had one question that Bryce did not know off the top of his head, so he dug into the details and quickly returned an answer. As well as providing options for future orders. Thanks and keep up the great work!


Close
Love the ease of installation and OSHA compliance.

I've used SafeRack several times. Their products are code-compliant and easy to install with many options to chose from. Love the ease of installation and OSHA compliance. Product was delivered…
Read More

I’ve used SafeRack several times. Their products are code-compliant and easy to install with many options to chose from. Love the ease of installation and OSHA compliance. Product was delivered very fast.


Close
Overall I’m satisfied.

Custom application. Customer service, from salesperson Molly Laqua, has been very responsive. Delivery was as requested and on time. Overall I'm satisfied to date. Three benefits about this SafeRack product:…
Read More

Custom application. Customer service, from salesperson Molly Laqua, has been very responsive. Delivery was as requested and on time. Overall I’m satisfied to date. Three benefits about this SafeRack product: SafeRack installation ability, professional field crews, and responsive sales team.


Close
Delivered right on time.
 

I am an industrial project manager. When I am shopping for a product, I want it shipped when I ask it to be shipped. Not before, not after. I asked…
Read More

I am an industrial project manager. When I am shopping for a product, I want it shipped when I ask it to be shipped. Not before, not after. I asked for delivery to a job site 45 days after I ordered, and 45 days later, the product arrived. Timing is essential in my work, in all work.


Close
Our employees are more comfortable and feel safer now than on gangways we were using before.

The design, quality, price, and value are hard to beat. Add to that, the prompt and courteous response from customer service, are all a major factor in implementing a program…
Read More

The design, quality, price, and value are hard to beat. Add to that, the prompt and courteous response from customer service, are all a major factor in implementing a program to phase out current gangways, and to investigate other products. Our men are more comfortable and feel safer now than on gangways we were using.


Close
Items arrived much quicker than I anticipated.

Customer service and sales worked together to meet our invoice and payment needs. It was our first time doing business, and they made sure the order went through without any…
Read More

Customer service and sales worked together to meet our invoice and payment needs. It was our first time doing business, and they made sure the order went through without any delays. Items arrived much quicker than I anticipated.


Close
A far better deal than custom engineering and fabricating.

Our sales rep, John Edwards, was very responsive and the product was delivered in only two weeks. ErectaStep's ease of on-site assembly was a far better deal than custom engineering…
Read More

Our sales rep, John Edwards, was very responsive and the product was delivered in only two weeks. ErectaStep’s ease of on-site assembly was a far better deal than custom engineering and fabricating.


Close
Time saving, good quality product, with the latest technology.

Time saving, good quality product, with the latest technology. As usual, Chris Hite was very quick with his response to our needs.

Time saving, good quality product, with the latest technology. As usual, Chris Hite was very quick with his response to our needs.


Close
Both delivery and customer service were fast.

Both delivery and customer service was fast, courteous and follow-up was great.

Both delivery and customer service was fast, courteous and follow-up was great.


Close
One of the best, if not the best, salesmen that I have ever dealt with.

Pat Early was absolutely one of the best, if not the best, salesmen that I have ever dealt with. He was always responsive to my needs, understood the changes and…
Read More

Pat Early was absolutely one of the best, if not the best, salesmen that I have ever dealt with. He was always responsive to my needs, understood the changes and assisted in getting them taken care of. I have recommended SafeRack to all the other plants within my division of Owens Corning. Scott Hite was another outstanding salesman that I had the pleasure of dealing with. Our original design called for an auto-tarping system (which is how I found out about SafeRack), but after investigating it with Scott and Pat, they came to me and informed that due to building specs you were unable to install one. That is where a couple of competitors kind of stopped, but Pat kept bringing up other possible solutions. His dedication to the project is why we ended up choosing SafeRack. When the units came, they were just as described. They were packaged secure and together, and were a simple unload. Install went without issue, because of the way that SafeRack loaded the parts and pieces. The end user (the truck drivers) like the ease of use of the gangways. The Owens Corning Rockford Plant is grateful to SafeRack for assisting us in reducing a safety risk at a fair price.


Close
Safety, functionality, well engineered product and good communication.

Safety, functionality, well engineered product and good communication through Gunny Smith, equals a HAPPY LOADING TEAM.

Safety, functionality, well engineered product and good communication through Gunny Smith, equals a HAPPY LOADING TEAM.


Close
Delivered with exceptional speed.

The product is good, easy to install and was delivered with exceptional speed. We needed quick delivery, and with Mark Gardner's help, the rush delivery time was met.

The product is good, easy to install and was delivered with exceptional speed. We needed quick delivery, and with Mark Gardner’s help, the rush delivery time was met.


Close
SafeRack turned a negative situation into a positive outcome.

The construction of the unit is better than the competition and is very visible as it sits next to other gangways. It stands out! We had been given bad center…
Read More

The construction of the unit is better than the competition and is very visible as it sits next to other gangways. It stands out! We had been given bad center line measurements from the end user and needed immediate help. David Daniel helped expedite a new gangway and all involved appreciated his help which turned a negative situation into a positive outcome, achieving the ultimate customer experience… Thanks SafeRack!!!


Close
We are very satisfied with the personnel and products from SafeRack.

Our sales rep David Daniel is very positive and always smiling. This matches our business model. NuStar is one of the best places to work and SafeRack fits in perfectly.…
Read More

Our sales rep David Daniel is very positive and always smiling. This matches our business model. NuStar is one of the best places to work and SafeRack fits in perfectly. Mr. Daniel expresses an interest in satisfying the customer and offers to assist in any way possible. We are very satisfied with the personnel and products from SafeRack. NuStar is impressed with the excellent service SafeRack provides.


Close
Very fast, friendly, and informative.

Very fast, friendly, informative and took care of my entire order and payment within minutes. Extremely fast delivery... A couple of days and we had our order...

Very fast, friendly, informative and took care of my entire order and payment within minutes. Extremely fast delivery… A couple of days and we had our order…


Close
I really enjoyed working with the SafeRack team.

John Nance did a marvelous job with me, he always made sure the service was A1 when I had a question, he was always answering right away. I really appreciate…
Read More

John Nance did a marvelous job with me, he always made sure the service was A1 when I had a question, he was always answering right away. I really appreciate working with him on this project. Project was delivered right on time. I really enjoyed working with the SafeRack team.


Close
Definitely a very good and useful product.

The delivery came prior to the estimated delivery date and the customer service was extremely responsive and helpful with my product selection. Definitely a very good and useful product.

The delivery came prior to the estimated delivery date and the customer service was extremely responsive and helpful with my product selection. Definitely a very good and useful product.


Close
The spill containment is great and will work the best for what we are doing.

The customer service was great. I got to talk to someone in the area and we were able to be understood. The spill containment is great and will work the best…
Read More

The customer service was great. I got to talk to someone in the area and we were able to be understood. The spill containment is great and will work the best for what we are doing.


Close
The product meets our needs “off-the-shelf.”

The product had modular features that allowed us to customize and meet the needs of our unique project. Products from other companies that we researched would not meet our needs…
Read More

The product had modular features that allowed us to customize and meet the needs of our unique project. Products from other companies that we researched would not meet our needs in this “off-the-shelf” manner. Delivery was fast! We placed the order on Thursday and we received it Monday. Our sales rep, Chris Hite, responded to our emails almost immediately.


Close
Cuts operational cost as well as being an ergonomic asset.

Very good product design with a large view area of site glass, cuts operational cost as well as being an ergonomic asset, and cuts percentage of costly lost time accidents.

Very good product design with a large view area of site glass, cuts operational cost as well as being an ergonomic asset, and cuts percentage of costly lost time accidents.


Close
We are safer because of this product.

My salesman was excellent. He got back with me very quickly on all my requests and was very informative. My MP Series RollAStep was excellent quality, vert lightweight and stable.…
Read More

My salesman was excellent. He got back with me very quickly on all my requests and was very informative. My MP Series RollAStep was excellent quality, vert lightweight and stable. We are safer in the jobs we used to do before we bought this product.


Close
Great salespeople.

Great salespeople. It was a pleasure working with Phyllis Sikes. Excellent delivery time, very durable and good quality product, at a competitive price. Who could say more?!

Great salespeople. It was a pleasure working with Phyllis Sikes. Excellent delivery time, very durable and good quality product, at a competitive price. Who could say more?!


Close
My experience with SafeRack was nothing short of excellent.

Due to the fact that I needed much help with this order I can tell you my saleswoman was very knowledgeable and helped me greatly. The flags and holders arrived…
Read More

Due to the fact that I needed much help with this order I can tell you my saleswoman was very knowledgeable and helped me greatly. The flags and holders arrived very quickly and where just what I needed. My experience was nothing short of excellent.


Close
We prefer to use SafeRack than a solution that doesn’t last and is not certified.

We prefer to use normalized equipment with an expert like SafeRack, than some patch up solution that doesn't survive time and is not certified. Plus, our SafeRack representative, John Nance,…
Read More

We prefer to use normalized equipment with an expert like SafeRack, than some patch up solution that doesn’t survive time and is not certified. Plus, our SafeRack representative, John Nance, took care to keep us informed of the project status every step of the way.


Close
I knew immediately I was dealing with true professionals.
 

Customer service is top-notch. I initially called SafeRack last year just to get a quote. I left my number with them and they contacted me back to see if I…
Read More

Customer service is top-notch. I initially called SafeRack last year just to get a quote. I left my number with them and they contacted me back to see if I was interested. I didn’t feel pressured to do business with them and I really felt as if I was dealing with true professionals. I knew immediately that I would be purchasing from SafeRack. I will do business with SafeRack again and I will recommend them to others.


Close
Salesmen were a pleasure to work with.

I dealt with two sales guys on this order and it was a pleasure to work with both of them, very quick in replying back and lots of information when…
Read More

I dealt with two sales guys on this order and it was a pleasure to work with both of them, very quick in replying back and lots of information when I needed it.


Close
One of the fastest deliveries of any material that I have ordered.

One of the fastest deliveries of any material that I have ordered... Our maintenance people commented on how easy it was to install the gates. Operations was happy that they…
Read More

One of the fastest deliveries of any material that I have ordered… Our maintenance people commented on how easy it was to install the gates. Operations was happy that they finally got gates that worked well. Will absolutely recommend YellowGate!


Close
We purchase these probes yearly.

We purchase these probes yearly, and our sales rep, Ray Evans, is always very helpful.

We purchase these probes yearly, and our sales rep, Ray Evans, is always very helpful.


Close
I can always rely on SafeRack every time.

SafeRack delivers as promised good quality products and at a reasonable price. We received very fast service from our sales guy, John Nance. I can always rely on SafeRack every…
Read More

SafeRack delivers as promised good quality products and at a reasonable price. We received very fast service from our sales guy, John Nance. I can always rely on SafeRack every time I need their products.


Close
SafeRack saved me thousands of dollars.
 

SafeRack is not only more knowledgeable about loading rack parts than other suppliers but their prices are better and the customer service is more responsive. With their help, knowledge and the…
Read More

SafeRack is not only more knowledgeable about loading rack parts than other suppliers but their prices are better and the customer service is more responsive. With their help, knowledge and the ability to get spare parts for my swivel, SafeRack saved me thousands of dollars.


Close
There were absolutely no negative experiences when dealing with SafeRack.

SafeRack came into our facility, presented us their product, answered our questions and submitted the bids in a very timely matter. There were absolutely no negative experiences when dealing with…
Read More

SafeRack came into our facility, presented us their product, answered our questions and submitted the bids in a very timely matter. There were absolutely no negative experiences when dealing with SafeRack; we are very pleased with the people and the equipment that we purchased and look forward to using SafeRack in the near future. I have been using another vendor for years and SafeRack seemed to be more on top of their business. Thanks again SafeRack.


Close
SafeRack service is outstanding.

Our sales rep, Molly Laqua, was excellent - she kept me apprised of the factory issues, and when I could expect the products. Will definitely recommend SafeRack as a vendor,…
Read More

Our sales rep, Molly Laqua, was excellent – she kept me apprised of the factory issues, and when I could expect the products. Will definitely recommend SafeRack as a vendor, and their service is outstanding.


Close
Product was delivered very quickly, faster than I expected.

Product was delivered very quickly, faster than I expected.

Product was delivered very quickly, faster than I expected.


Close
Very helpful.
 

Very helpful as I was not sure what I really was ordering but they helped me and also did not make me feel stupid that I did not know what…
Read More

Very helpful as I was not sure what I really was ordering but they helped me and also did not make me feel stupid that I did not know what I was doing, and I didn’t have to go through a computer telephone system to talk to someone.


Close
Submitted our order with minimal knowledge of the original installation.

Stephen did a good job of getting up to speed quickly and submitting our order with minimal knowledge of the original installation. I imagine this was company-wide effort as well.…
Read More

Stephen did a good job of getting up to speed quickly and submitting our order with minimal knowledge of the original installation. I imagine this was company-wide effort as well. Thanks for the help.


Close
Product is very robust and accepted site modifications easily to allow for quick installation.

Charles MacEachern was very quick and came to do a site visit right away. Product is very robust and accepted site modifications easily to allow for quick installation.

Charles MacEachern was very quick and came to do a site visit right away. Product is very robust and accepted site modifications easily to allow for quick installation.


Close
Went above and beyond.

Linda Hardee couldn't be more helpful. Every question was answered promptly and accurately. Easy to work with. Product was delivered within two weeks of order. Sales department went above and…
Read More

Linda Hardee couldn’t be more helpful. Every question was answered promptly and accurately. Easy to work with. Product was delivered within two weeks of order. Sales department went above and beyond to get all the answers that were needed.


Close
Our sales rep was very responsive.

Our sales rep, Molly Laqua, was very responsive, called to verify what was needed that accompanied the item ordered.

Our sales rep, Molly Laqua, was very responsive, called to verify what was needed that accompanied the item ordered.


Close
Absolutely brilliant product!

Received the product in only two days time! Love the safety and ease of operation, as well as the price. We will be using this with our other clients as…
Read More

Received the product in only two days time! Love the safety and ease of operation, as well as the price. We will be using this with our other clients as well. Absolutely brilliant product!


Close
Security and peace of mind.

I dealt with Phyllis for my order and she was very courteous and knowledgable. She sent my quotes promptly and the order arrived promptly. We like the security and peace…
Read More

I dealt with Phyllis for my order and she was very courteous and knowledgable. She sent my quotes promptly and the order arrived promptly. We like the security and peace of mind in knowing that our product would be contained if something would happen, as well as having the drain for ease of clean up and transporting the product. We found that it was definitely worth the money that was spent.


Close
Great experience.

The product is easy to put together and was exactly what I was looking for. I like the fact that ErectaStep can be taken down and re-assembled quickly as well…
Read More

The product is easy to put together and was exactly what I was looking for. I like the fact that ErectaStep can be taken down and re-assembled quickly as well as it’s sturdiness and how easily it is to order the parts to make the ladder longer or taller. Great experience.


Close
Our coupler is durable and delivered on time.
 

Our coupler is durable and delivered on time and Phyllis Sikes is always a pleasure to work with.

Our coupler is durable and delivered on time and Phyllis Sikes is always a pleasure to work with.


Close
Will buy another.

Our sales rep, David Daniel, was very responsive. He came to the plant site in a very timely manner to look at where we were going to install the new…
Read More

Our sales rep, David Daniel, was very responsive. He came to the plant site in a very timely manner to look at where we were going to install the new rack. Well-engineered and manufactured product, no problem to install. Will buy another.


Close
Good price for high quality product!

Unbelievably fast service. I had these products on order for 6 weeks from a competitor of yours and when calling to check on them, they inform me that there would…
Read More

Unbelievably fast service. I had these products on order for 6 weeks from a competitor of yours and when calling to check on them, they inform me that there would be an additional 9 weeks to receive the product. You had them IN STOCK and in the material that the customer needed. The customer is in the process of installing this morning! Good price for high quality product!


Close
Working with SafeRack was pleasant and easy.

SafeRack was great to deal with. The salesperson and other personnel worked to meet our needs, and addressed the problems promptly. Our salesperson was exceptionally quick to address any concerns.…
Read More

SafeRack was great to deal with. The salesperson and other personnel worked to meet our needs, and addressed the problems promptly. Our salesperson was exceptionally quick to address any concerns. Working with SafeRack was pleasant and easy. We would recommend using SafeRack and will continue to use them for future needs. We would recommend using SafeRack and will continue to use them for future needs.


Close
Very responsive from time of inquiry to time of delivery.

Very responsive from time of inquiry to time of delivery was <5 days, lightweight and easy to use.

Very responsive from time of inquiry to time of delivery was <5 days, lightweight and easy to use.


Close
Very helpful sales staff, all positive experiences.
 

Very good product, we purchased some of these several years ago and are satisfied. Very good and safe addition to any unloading facility. Easy to install, quick shipment. Very helpful…
Read More

Very good product, we purchased some of these several years ago and are satisfied. Very good and safe addition to any unloading facility. Easy to install, quick shipment. Very helpful sales staff, all positive experiences.


Close
It is an all around great product for the money!!!

Our self adjusting stairway was delivered within 5 days just as promised. Our sales rep, Chris Hite, was very helpful. I submitted a drawing to him and he got back…
Read More

Our self adjusting stairway was delivered within 5 days just as promised. Our sales rep, Chris Hite, was very helpful. I submitted a drawing to him and he got back with me immediately with the exact product that we were needing. He was also very helpful in getting us through the approval process so that my rack could be expedited. It is an all around great product for the money!!!


Close
SafeRack is a well-oiled machine in all departments.

SafeRack was able to ship the platform in perfect time and the loading arm shipped early making the installation flawless. A very well built and serviced product, seamless, painless choreography.…
Read More

SafeRack was able to ship the platform in perfect time and the loading arm shipped early making the installation flawless. A very well built and serviced product, seamless, painless choreography. SafeRack is a well oiled machine in all departments from sales, engineered drawings, manufacturing, and delivery. Our sales rep, Travis McCraine is a gem sewn into the fabric of your company. I look forward to our next experience. This one was so much fun, I want to do it again!


Close
The product is very durable, it looks and feels like it will last forever.

Our sales rep, Molly Laqua, stayed right on top of the order. The product is very durable, nice yellow paint, it looks and feels like it will last forever. I…
Read More

Our sales rep, Molly Laqua, stayed right on top of the order. The product is very durable, nice yellow paint, it looks and feels like it will last forever. I had already purchased some safety racks a few years ago from SafeRack, your products and service is always great.


Close
High quality, great design.

High quality, great design, minimal amount of preventative maintenance needed.

High quality, great design, minimal amount of preventative maintenance needed.


Close
Our customer is happy.

Our sales rep, Jason Stewart, responded very promptly, and the product arrived in about a week. Our customer is happy.

Our sales rep, Jason Stewart, responded very promptly, and the product arrived in about a week. Our customer is happy.


Close
Very high quality and always in stock.
 

I deal with Phyllis Sikes... She's always pleasant and very responsive, she called right back after checking stock with the factory. Your couplers are very high quality and they're always…
Read More

I deal with Phyllis Sikes… She’s always pleasant and very responsive, she called right back after checking stock with the factory. Your couplers are very high quality and they’re always in stock. It arrived within 5 days of time ordered.


Close
John was good about answering all of my questions.

John was good to work with and was good about getting back to any of my questions as he kept us informed and shared drawings and information.

John was good to work with and was good about getting back to any of my questions as he kept us informed and shared drawings and information.


Close
We love it when our vendors make sure that what we want is exactly what is need.

Cost is always a consideration. We look for alternatives, but the quality of your products and the service balances the scales. We received exactly what we ordered. SafeRack also assisted…
Read More

Cost is always a consideration. We look for alternatives, but the quality of your products and the service balances the scales. We received exactly what we ordered. SafeRack also assisted in making sure we knew what was needed and asked questions we had not taken into consideration. SafeRack actually is better at making sure we know what is needed when we only request a product. It is appreciated when the vendor makes sure what we want is exactly what is needed.


Close
SafeRack associates really know their product and our history.

Our salesperson, Molly Laqua, was very helpful in making sure that I received the correct system. She and her team really know their product and our history. Very helpful in…
Read More

Our salesperson, Molly Laqua, was very helpful in making sure that I received the correct system. She and her team really know their product and our history. Very helpful in making sure that I received the correct system, which arrived in only 2 weeks… nothing new, I have been purchasing SafeRack products for a number of years.


Close
SafeRack products are well built, safe, and reliable.
 

Our sales rep, Charles MacEachern, was professional, courteous and very helpful. I like SafeRack products because they're well built, safe and reliable. Not to mention you have a great customer…
Read More

Our sales rep, Charles MacEachern, was professional, courteous and very helpful. I like SafeRack products because they’re well built, safe and reliable. Not to mention you have a great customer support department. Everything is positive, no negativity on any dealings with your company.


Close
SafeRack allows us to meet all our safety needs.

Our product arrived slightly inside expected delivery date. Our customer service rep, Phyllis Sikes, was excellent and always available. We liked the fact that your product is pre-engineered and turn…
Read More

Our product arrived slightly inside expected delivery date. Our customer service rep, Phyllis Sikes, was excellent and always available. We liked the fact that your product is pre-engineered and turn key. The safety aspect of our field is evermore important, so we have evermore important needs. SafeRack allows us to meet those needs.


Close
SafeRack is great to work with, we will be placing more orders with SafeRack.

SafeRack Sales and Customer Service has been extremely positive and was able to deliver each item we ordered very quickly. I found that, unlike some other product supply companies, SafeRack…
Read More

SafeRack Sales and Customer Service has been extremely positive and was able to deliver each item we ordered very quickly. I found that, unlike some other product supply companies, SafeRack responded very quickly and efficiently. We are also working with the engineering group on a transloader. The engineering department has been extremely helpful and has been able to provide answers and solutions to all of our questions and concerns. I found that SafeRack is great to work with and we will be placing more orders with SafeRack.


Close
I look forward to ordering from SafeRack again.

Everything about this order went great. Our sales rep, Molly Laqua, was very responsive and I look forward to using your company again....Thanks.

Everything about this order went great. Our sales rep, Molly Laqua, was very responsive and I look forward to using your company again….Thanks.


Close
The customer service department makes each purchase wonderful.

A wonderful product, and came in before expected. The comfort that the customer service department makes you feel with the ease of ordering, and my salesperson David Daniel, made each…
Read More

A wonderful product, and came in before expected. The comfort that the customer service department makes you feel with the ease of ordering, and my salesperson David Daniel, made each purchase wonderful.


Close
There was a free wrench included in the shipment.

I love his customer service skills (they are blue ninja level). The first thing I noticed is how quick and easy the ErectAStep went together, that is really the plus…
Read More

I love his customer service skills (they are blue ninja level). The first thing I noticed is how quick and easy the ErectAStep went together, that is really the plus here, reduced labor. Second was the complete look, the diamond tread pattern to the yellow handrails give the unit a serious professional appeal… plus there was a free wrench included in the shipment. Now if I just order a dozen more pieces of the platform I could have a complete free wrench set! Your people and the product are Pro.


Close
Everything was first class.

This is the second time I placed an order for this item because of the durability and quality. It arrived within the same week that the order was placed. And…
Read More

This is the second time I placed an order for this item because of the durability and quality. It arrived within the same week that the order was placed. And the salesperson was great and friendly to boot! Everything was first class. Thank you.


Close
4-day delivery!
 

I ordered on Friday, late in the day. It arrived Tuesday!!

I ordered on Friday, late in the day. It arrived Tuesday!!


Close
The equipment is well made and provides the level of safety we desire.

I am already recommending within our company. The equipment is well made and provides the level of safety we desire. The two installers made a very favorable impression on our…
Read More

I am already recommending within our company. The equipment is well made and provides the level of safety we desire. The two installers made a very favorable impression on our employees as well. The turnkey installation, the weatherproofing of the equipment, the robust construction of mechanical parts with minimum maintenance. Chris Hite has always been quick to respond and offered excellent customer service.


Close
OSHA compliant and quick shipping and quick installation.

OSHA compliant and quick shipping and quick installation. All positive.

OSHA compliant and quick shipping and quick installation. All positive.


Close
I’ll be a customer for life.

The ErectaStep system was exactly as our salesman stated... OSHA approved, high quality aluminum and really fit the needs of what we were looking for... and it arrived exactly when…
Read More

The ErectaStep system was exactly as our salesman stated… OSHA approved, high quality aluminum and really fit the needs of what we were looking for… and it arrived exactly when Chris Hite said it would. Each time I contacted my salesman, he jumped right on it. SafeRack will always be my first stop when I need anything for our facilities. The care and courtesy we received from Chris and each SafeRack representative has created a customer for life. Thank you Chris.


Close
Will likely purchase again on future projects.

Customer service and the communication was great. A good product at a reasonable cost...will likely purchase again on future projects.

Customer service and the communication was great. A good product at a reasonable cost…will likely purchase again on future projects.


Close
This product is the best one on the market today for ease of operation and functionality.

Scott was very responsive and helpful along with Phyllis in getting everything taken care of. We like the ease of operation, the different swivel directions and the different styles of…
Read More

Scott was very responsive and helpful along with Phyllis in getting everything taken care of. We like the ease of operation, the different swivel directions and the different styles of loading arms. I think this product is the best one on the market today for ease of operation and functionality.


Close
With SafeRack, you’re not just purchasing products, you are partnering with experience that allows for a successful finished project.

I knew from the beginning that I needed to have SafeRack gangways... One of our counterpart facilities started with your product and ended up with another (competitor's product). Feedback from…
Read More

I knew from the beginning that I needed to have SafeRack gangways… One of our counterpart facilities started with your product and ended up with another (competitor’s product). Feedback from our counterparts was that they had made a mistake and should’ve gone with SafeRack… SafeRack provides full support throughout the process. We found that we were purchasing a high quality product that is supported by qualified individuals within SafeRack’s organization. Our sales rep, Travis McCraine, came to our facility to assist with design and application. We learned that SafeRack is not just offering high quality products, rather becomes part of the solution toward finished projects. Very stream lined process…From the first visit to our facility by Travis, to the actual design and implementation of our specific needs. Thanks to the entire staff at SafeRack for their solution toward a successful loading system. With SafeRack, you’re not just purchasing products, you are partnering with experience that allows for a successful finished project.


Close
I like your metal wheel blocks, they are very durable.

I like your metal wheel blocks, they are very durable. I also liked the fact that I was only charged for the item when they shipped.

I like your metal wheel blocks, they are very durable. I also liked the fact that I was only charged for the item when they shipped.


Close
Great customer service.

Good quality product, safe, easy to use, easy to maneuver, and great customer service.

Good quality product, safe, easy to use, easy to maneuver, and great customer service.


Close
I wish all companies responded as quickly as SafeRack.

When our loading rack was damaged on a holiday, our SafeRack sales team responded very quickly to our needs, quickly and easily replacing the unit. We set safety standards here…
Read More

When our loading rack was damaged on a holiday, our SafeRack sales team responded very quickly to our needs, quickly and easily replacing the unit. We set safety standards here and we were able to prove that we can stand by it. I wish all companies responded this fast.


Close
I’m a happy customer!

My sales rep Jason was vey responsive and always ready to help solve a problem. My truck grounding system was delivered on time as promised. I'm a happy customer!

My sales rep Jason was vey responsive and always ready to help solve a problem. My truck grounding system was delivered on time as promised. I’m a happy customer!


Close
Safety has a cost, but accidents cost a lot more.
 

We understand safety has a cost, but accidents cost a lot more. The extended handrail feature, a well made and reasonably priced product, great customer service and the responsiveness or…
Read More

We understand safety has a cost, but accidents cost a lot more. The extended handrail feature, a well made and reasonably priced product, great customer service and the responsiveness or our salesperson Ray, made this a great experience.


Close
The level of quality was much better than products offered by other vendors.

John Bast responded to our needs faster than almost all of our vendors, even our local ones. The level of quality was much better than products offered by other vendors…
Read More

John Bast responded to our needs faster than almost all of our vendors, even our local ones. The level of quality was much better than products offered by other vendors and we received our swivel joints within a week of my placing the order. The people at SafeRack truly cared about providing me with prompt attention and the same level of service you’d expect from a much larger purchase. I would recommend this product to everyone.


Close
The product was of good quality and installation was easy.

The product was of good quality and installation was easy. We received the product on time as promised. John Baste was a pleasure to deal with, answered all my questions…
Read More

The product was of good quality and installation was easy. We received the product on time as promised. John Baste was a pleasure to deal with, answered all my questions and worked with me on the purchase. HIGH FIVE


Close
Great experience and we will absolutely use you guys in the future!

Jason Stewart was very responsive and timely. The product was very well built and€” far superior to other products we've used in the past. We liked your product features and€”…
Read More

Jason Stewart was very responsive and timely. The product was very well built and€” far superior to other products we’ve used in the past. We liked your product features and€” the safety cage, adjustable height of the ladder – wide stairs and ease of movement from car to car. Great experience and we will absolutely use you guys in the future!


Close
I would not only recommend your product but also your company.
 

Your gates are a great value and€” well designed, durable, easy to install and arrived in only 4 days. I would not only recommend your product but also your company,…
Read More

Your gates are a great value and€” well designed, durable, easy to install and arrived in only 4 days. I would not only recommend your product but also your company, as John Nance was awesome to deal with.


Close
You can not put a cost on quality.

Your product wasn't the cheapest, but the quality, design, customer service and speed of delivery proves you can not always put a cost on quality and product.

Your product wasn’t the cheapest, but the quality, design, customer service and speed of delivery proves you can not always put a cost on quality and product.


Close
SafeRack came to our facility not only to measure, but also took the time to discuss the operation of the product.

SafeRack came to our facility not only to measure, but also took the time to discuss the operation of the product. Our sales rep, John Edwards, was very responsive.

SafeRack came to our facility not only to measure, but also took the time to discuss the operation of the product. Our sales rep, John Edwards, was very responsive.


Close
SafeRack beat the competitors on price, quality, delivery and installation time.

SafeRack not only carried the product we were looking for, they beat the competitors with price, quality, delivery and installations time. Our SafeRack sales rep, Scott Hite, along with his…
Read More

SafeRack not only carried the product we were looking for, they beat the competitors with price, quality, delivery and installations time. Our SafeRack sales rep, Scott Hite, along with his engineering team, are always willing to work out tough design problems and come up with economical solutions. Thanks to Scott Hite and his team at SafeRack!


Close
Every aspect of this purchase has been positive.

We purchased an identical one 2 months ago so we already knew exactly what we were getting... SafeRack's product is built sturdier and it's easier to use. It was delivered…
Read More

We purchased an identical one 2 months ago so we already knew exactly what we were getting… SafeRack’s product is built sturdier and it’s easier to use. It was delivered in under two weeks, every aspect of this purchase has been positive.


Close
Increased safety is the primary benefit.

Increased safety is the primary benefit. We had a gangway that was functioning, just did not provide the level of safety that I believe this rack will.

Increased safety is the primary benefit. We had a gangway that was functioning, just did not provide the level of safety that I believe this rack will.


Close
Our replacement part was of great quality and arrived very fast.
 

Our SafeRack representative Phyllis was great. Our replacement part was of great quality and arrived very fast.

Our SafeRack representative Phyllis was great. Our replacement part was of great quality and arrived very fast.


Close
SafeRack is so responsive and the delivery time is so quick.

We don't keep many parts in stock because SafeRack is so responsive and the delivery time is so quick.

We don’t keep many parts in stock because SafeRack is so responsive and the delivery time is so quick.


Close
We will definitely be ordering from SafeRack in the future.

John Bast has been a great resource for us, keeping in touch throughout a long off and on approval process. SafeRack makes a very high quality product and we will…
Read More

John Bast has been a great resource for us, keeping in touch throughout a long off and on approval process. SafeRack makes a very high quality product and we will be ordering from SafeRack in the future.


Close
SafeRack delivers as promised.

As a new purchasing manager here, I was not familiar with SafeRack or your product, but I have received positive feedback from several of our Engineers about the quality and…
Read More

As a new purchasing manager here, I was not familiar with SafeRack or your product, but I have received positive feedback from several of our Engineers about the quality and reliability of SafeRack products vs. some other brands. Your sales rep was very helpful and our order was processed and shipped and delivered as promised without any follow-up on our part. SafeRack delivers as promised.


Close
Your product is well made and easy to install.

John Edwards was very responsive, and your product is well made and easy to install.

John Edwards was very responsive, and your product is well made and easy to install.


Close
Our client requested your product specifically, and I was very happy to oblige.

Our client requested your product specifically, and I was very happy with the service and fast delivery and fast response from our rep Travis McCraine.

Our client requested your product specifically, and I was very happy with the service and fast delivery and fast response from our rep Travis McCraine.


Close
It took longer for us to issue the PO than it did to get the product!

Jason is our Super Hero. We call him Captain America... he's great! It took longer for us to issue the PO than it did to get the product! Thanks again!

Jason is our Super Hero. We call him Captain America… he’s great! It took longer for us to issue the PO than it did to get the product! Thanks again!


Close
We love the ease of installation, durability and great customer service.

Our quotes and drawings were received in good time, and the product was delivered well within the quoted time. We love the ease of installation, durability and great customer service.

Our quotes and drawings were received in good time, and the product was delivered well within the quoted time. We love the ease of installation, durability and great customer service.


Close
It’s always a pleasure to deal with SafeRack.

Your product was cost effective, delivered very quickly and it's ease of use will improve safety. It's always a pleasure to deal with SafeRack.

Your product was cost effective, delivered very quickly and it’s ease of use will improve safety. It’s always a pleasure to deal with SafeRack.


Close
Great customer service and outstanding delivery time!

Very helpful and responsive. It was like we were customers of yours for years! Perfect for my need of catching any excess solvent leakage. Very user friendly. And DHEC is…
Read More

Very helpful and responsive. It was like we were customers of yours for years! Perfect for my need of catching any excess solvent leakage. Very user friendly. And DHEC is now satisfied but I hope I never have to use it for what is was intended. Great customer service and outstanding delivery time, in only 2 days!


Close
Great experience… smooth and simple.

Jason Stewart was very knowledgable and responsive. Because of SafeRack, we are able to demonstrate a high commitment to safety. Great experience... smooth and simple.

Jason Stewart was very knowledgable and responsive. Because of SafeRack, we are able to demonstrate a high commitment to safety. Great experience… smooth and simple.


Close
Good Job!

Your product was requested by my customer. The fact that this product will be used in Quebec and sub-zero temperatures, sometimes at -40F, made this product a great choice, due…
Read More

Your product was requested by my customer. The fact that this product will be used in Quebec and sub-zero temperatures, sometimes at -40F, made this product a great choice, due to its design and galvanization. It was a pleasure to deal with my American cousins. Good Job!


Close
SafeRack has what I want, when I need it, and sent to me quickly.

I would absolutely recommend SafeRack. Working with David and Dana has been great! This was just a small "add-on" to a larger order but SafeRack gave it the same priority…
Read More

I would absolutely recommend SafeRack. Working with David and Dana has been great! This was just a small “add-on” to a larger order but SafeRack gave it the same priority as the larger order. Great job!!! SafeRack has what I want, when I need it, and sent to me quickly.


Close
Surpassed expectations.

Our third purchase of your product and all have surpassed expectations...

Our third purchase of your product and all have surpassed expectations…


Close
I’ve had zero negative experiences working with SafeRack.

The product was delivered on time with excellent communication - packed down small for shipment. I've had zero negative experiences working with SafeRack - and look forward to buying some…
Read More

The product was delivered on time with excellent communication – packed down small for shipment. I’ve had zero negative experiences working with SafeRack – and look forward to buying some other products very soon.


Close
I was impressed with how fast my product was delivered.

I was impressed with how fast my product was delivered. The complete process from start to delivery did not take but a few days. I appreciated the update e-mails and…
Read More

I was impressed with how fast my product was delivered. The complete process from start to delivery did not take but a few days. I appreciated the update e-mails and phone calls from all who were involved in helping me to purchase this equipment. I found them all to be very helpful and I did not have to wonder or guess what was happening with my purchase.


Close
I had no discrepancies or expediting issues.

I had no discrepancies or expediting issues and did not have to put extra time into this order after I placed it, which is a big plus. Bryce Jordan was…
Read More

I had no discrepancies or expediting issues and did not have to put extra time into this order after I placed it, which is a big plus. Bryce Jordan was very responsive and on top of things.


Close
I wish I had more items to buy!

I've known Chris Hite for some time when I purchased some items for our Deland plant. Great salesman. I have given out his number to other people. We had a…
Read More

I’ve known Chris Hite for some time when I purchased some items for our Deland plant. Great salesman. I have given out his number to other people. We had a truck damage a gangway in Deland and you guys got me a new one within the week. Bottom line, it is more cost effective and better engineered to buy your product then to try to fabricate it yourself. I wish I had more items to buy!


Close
I’d recommend this product.

I'd recommend this product. It is light and easy to install on railcars. The yellow color makes it easy to see and remember to remove from the car.

I’d recommend this product. It is light and easy to install on railcars. The yellow color makes it easy to see and remember to remove from the car.


Close
The product speaks for itself.

SafeRack customer service and Greg Crawford were very professional, polite and delivered results as promised. Price was a little on the high-side, but the product so far speaks for itself. I…
Read More

SafeRack customer service and Greg Crawford were very professional, polite and delivered results as promised. Price was a little on the high-side, but the product so far speaks for itself. I commend both customer service and Greg for pushing through the product so that I could receive it ahead of schedule given my circumstances at the time. Keep up the good work, another order from me will soon follow.


Close
The product was delivered fast.

The product was delivered fast.

The product was delivered fast.


Close
We like the quality – as it’s proven here at the plant.

Delivery - one week ahead of schedule! Stephen Todd was responsive and asked all the right questions. We like the quality - as it's proven here at the plant.

Delivery – one week ahead of schedule! Stephen Todd was responsive and asked all the right questions. We like the quality – as it’s proven here at the plant.


Close
Quote response time was very quick.

Quote response time was very quick.

Quote response time was very quick.


Close
This product is super easy to install.

My gangway was delivered in the 3 weeks that was quoted to me and I was kept well informed of when it shipped and was expected to be here. This…
Read More

My gangway was delivered in the 3 weeks that was quoted to me and I was kept well informed of when it shipped and was expected to be here. This product is super easy to install. When one becomes damaged, it takes a few people and a little time and bam, business as usual. Dana Hamor was awesome. She always gets in touch with me very quickly. I always feel like I am her only customer. I am buying a superior product at a great price and getting the best customer service. I would recommend this G-4 gangway to anyone interested. You could tie my hands behind my back and I would peck at my keyboard with my nose to order one. The customer service is top notch and the product is very well made. I am buying a superior product at a great price and getting the best customer service. Every experience with SafeRack has been wonderful. From the time I ask for a quote until I receive the product, I feel as though everyone there has a hand in the process. I am very skeptical when switching to a new company for anything but since I met with SafeRack several years ago, I knew they were a great company but it wasn’t until after we bought our first gangway that I found out just how great they really are. Thank you to everyone there.


Close
I like the quality of the product.

John Edwards was very responsive. The order was delivered in 20 days. I like the quality of the product.

John Edwards was very responsive. The order was delivered in 20 days. I like the quality of the product.


Close
I am very impressed with the my first time buying from you!

The order was delivered in 2 weeks. It was actually perfect timing for the installation needs. When the product arrived in receiving I received a phone call from the supervisor.…
Read More

The order was delivered in 2 weeks. It was actually perfect timing for the installation needs. When the product arrived in receiving I received a phone call from the supervisor. She stated that some “really nice, heavy duty looking” pallets had shown up for me. The usual response is “there is a package here for you.” I like the way you stretch wrap your product so it can be seen by all who touch it, from your facility to the destination. To me this is a good marketing tool! As we installed these on the lines all operators and line leads comments were overly positive about what we purchased and they were thankful that I brought those in. From a design standpoint, the rotomold design is perfect for this application along with the durable grid platform! You are never really sure what you may get for a first time buy, but I and others are very impressed with the our first time buy from you! Thank you!


Close
Dana Harbuck provided expert and immediate response and feedback.

Dana Harbuck provided expert and immediate response and feedback.

Dana Harbuck provided expert and immediate response and feedback.


Close
These are the best retrofit safety gates that I have ever seen.

The experience with SafeRack was helpful and easy and the product is of very good quality and easy to install. Chris Hite was very responsive and kept us informed of…
Read More

The experience with SafeRack was helpful and easy and the product is of very good quality and easy to install. Chris Hite was very responsive and kept us informed of delivery date. As for the gates, these are the best retrofit safety gates that I have seen. The thought process to make them fit virtually any application is excellent. I like the bright yellow color and the versatility of which way the opened; the ease of setting tension. They were easy to assemble and install. I would recommend them because of the ease of installation and assembly.


Close
Solid workmanship is what I like most.

I had no obstacles since I'm a customer of SafeRack products since 2004, and would not buy any other brand. Chris Hite is a good guy. Shipment and tracking numbers…
Read More

I had no obstacles since I’m a customer of SafeRack products since 2004, and would not buy any other brand. Chris Hite is a good guy. Shipment and tracking numbers were supplied by the office as well. As far as the gangway, the solid and well done workmanship – from the welds to the powder coat and moving parts – is what I like most.


Close
Product was delivered in less than 1 week!

Customer service was very service oriented and the whole ordering process went very well from RFQ to invoicing. Product was delivered in less than 1 week!

Customer service was very service oriented and the whole ordering process went very well from RFQ to invoicing. Product was delivered in less than 1 week!


Close
SafeRack provided us with the equipment and knowledge.

We needed to replace a very old derailer quickly and SafeRack provided us with the equipment and knowledge to get this done.

We needed to replace a very old derailer quickly and SafeRack provided us with the equipment and knowledge to get this done.


Close
The wrench was delivered in 1 week.

The wrench was delivered in 1 week. We use the tool for tightening lags. Because of the height of the tool, it allows the user to be able to stand…
Read More

The wrench was delivered in 1 week. We use the tool for tightening lags. Because of the height of the tool, it allows the user to be able to stand in more of an upright position as opposed to having to bend. This will help promote better posture and eliminate back strain.


Close
Will continue to come to SafeRack for help with fall protection.
 

Will continue to come to SafeRack for help with fall protection.

Will continue to come to SafeRack for help with fall protection.


Close
Service was top notch!

Service was top notch! I'm very pleased with the overall customer service. Linda Hardee was very helpful and punctual.

Service was top notch! I’m very pleased with the overall customer service. Linda Hardee was very helpful and punctual.


Close
The product is real quality.
 

The whole experience with SafeRack was great. Dana Harbuck was friendly and quick to respond. Your company seems to know their products and industry. The product is real quality. I'm…
Read More

The whole experience with SafeRack was great. Dana Harbuck was friendly and quick to respond. Your company seems to know their products and industry. The product is real quality. I’m hoping they last us a long time.


Close
These racks are much more solid and durable than the Determan gangways we have now.

These racks seem to be much more solid and durable than the Determan gangways we have now. Scott Hite did a great job. He came out to our site and…
Read More

These racks seem to be much more solid and durable than the Determan gangways we have now. Scott Hite did a great job. He came out to our site and personally walked down the location of the new gangway install. Everyone was positive to work with, and there was great customer service and communication all the way through the transaction.


Close
Will definitely buy again in the future.

John Bast was very quick to reply and very helpful. In my experience, some shop-built or pre-fabricated systems are of low quality. The design and manufacturing quality was better than…
Read More

John Bast was very quick to reply and very helpful. In my experience, some shop-built or pre-fabricated systems are of low quality. The design and manufacturing quality was better than expected. All positive comments, nothing negative. Will definitely buy again in the future.


Close
The staff was knowledgable and proficient and the product is very user friendly.

Across the board, the SafeRack G-4 models are the best gangway we have on site! We are pleased with the end product and easy to install. The price was very…
Read More

Across the board, the SafeRack G-4 models are the best gangway we have on site! We are pleased with the end product and easy to install. The price was very reasonable and beat out competitive quoting. I’d recommend these because the staff was knowledgable and proficient and the product is very user friendly.


Close
The system is a safe means of loading our trucks.
 

Travis McCraine was very responsive. The system is a safe means of loading our trucks. I'd recommend it.

Travis McCraine was very responsive. The system is a safe means of loading our trucks. I’d recommend it.


Close
The product was delivered like a cheetah with a booster rocket attached to it’s back!

The product was delivered like a cheetah with a booster rocket attached to it's back! I've found that I never have to look for another supplier for anything having to…
Read More

The product was delivered like a cheetah with a booster rocket attached to it’s back! I’ve found that I never have to look for another supplier for anything having to do with loading or unloading racks again. What’s left to say? Buy from SafeRack! You will be completely satisfied.


Close
It has been a true pleasure working with your company in all departments.

There are still companies out there that are friendly and make a great product here in the good old USA!! Chris Hite did a great job of getting me the…
Read More

There are still companies out there that are friendly and make a great product here in the good old USA!! Chris Hite did a great job of getting me the info on your product so we could make a timely decision on what to purchase. We like how simple it was for the crew to assemble and get the unit upright! Also the catwalk adjustment is awesome! It has been a true pleasure working with your company in all departments and the price I felt was fair and reasonable!


Close
I’d recommend the mobile access unit – it works very good.

I like the Maui's safety above all. It is well made and easy to operate. Our salesman, Chris Hite was very responsive. I'd recommend the mobile access unit - it…
Read More

I like the Maui’s safety above all. It is well made and easy to operate. Our salesman, Chris Hite was very responsive. I’d recommend the mobile access unit – it works very good.


Close
A good safety solution!

We like the right angle approach in the unit design, and the never flat fire design. The delivery was faster than I expected. Everyone was very helpful, there were a…
Read More

We like the right angle approach in the unit design, and the never flat fire design. The delivery was faster than I expected. Everyone was very helpful, there were a lot of knowledgeable people ready to help. A good safety solution!


Close
Compact and I can move them as needed.

Travis McCraine kept me informed on the order - We like the spill containment designs - they are compact and I can move them as needed.

Travis McCraine kept me informed on the order – We like the spill containment designs – they are compact and I can move them as needed.


Close
We are really happy with the unit and ordered a second one.

So far, we are really happy with the unit and ordered a second one. The drivers feel confident when they are grounded. Dana Hamor was very responsive - even considering…
Read More

So far, we are really happy with the unit and ordered a second one. The drivers feel confident when they are grounded. Dana Hamor was very responsive – even considering the time zone change.


Close
Plant operations was happy with the ladder after they used it.

Plant operations was happy with the ladder after they used it. We like the lightweight safety cage/easy access and minimal maintenance.

Plant operations was happy with the ladder after they used it. We like the lightweight safety cage/easy access and minimal maintenance.


Close
Great company to work with.

Great company to work with. Excellent sales force. Knowledgable staff.

Great company to work with. Excellent sales force. Knowledgable staff.


Close
Overall very good experience with your company.

Your customer service people are very good at helping your customers. Linda Hardee was very helpful with finding the right springs and getting them to me very quickly so we…
Read More

Your customer service people are very good at helping your customers. Linda Hardee was very helpful with finding the right springs and getting them to me very quickly so we could get back in operation. She always stayed in constant contact with me every step along the way. Overall very good experience with your company.


Close
Delivery was exactly met as quoted.

John Edwards was very responsive and delivery was exactly met as quoted.

John Edwards was very responsive and delivery was exactly met as quoted.


Close
Well-designed.

I like the versatility of the gate to go in any location. They are lightweight, nice finish - and well designed.

I like the versatility of the gate to go in any location. They are lightweight, nice finish – and well designed.


Close
Experience was positive!
 

Experience with Cal Floyd was positive!

Experience with Cal Floyd was positive!


Close
All positive experiences.

I would recommend those gangways. They work great and bolted up with no issues. John Bast responded immediately - all positive experiences.

I would recommend those gangways. They work great and bolted up with no issues. John Bast responded immediately – all positive experiences.


Close
I would recommend SafeRack based on the customer service.

The quoting, payment and delivery process has been very smooth and Claudia was able to accommodate our additional requests. Despite the time difference, she was able to respond to my…
Read More

The quoting, payment and delivery process has been very smooth and Claudia was able to accommodate our additional requests. Despite the time difference, she was able to respond to my inquiry in a timely manner. I would recommend SafeRack based on the customer service. The product was delivered within the quoted time.


Close
All products were delivered on schedule.
 

Both Chris Hite and Rangeley Laney were very responsive and sensitive to my needs. All products were delivered on schedule even though I had a rush order on non-stock, back-ordered…
Read More

Both Chris Hite and Rangeley Laney were very responsive and sensitive to my needs. All products were delivered on schedule even though I had a rush order on non-stock, back-ordered products.


Close
We are very pleased with the results so far.

Mark Gardner's customer service has been excellent. He has always been responsive and communicative. I have never had a problem getting a hold of him when he is needed. He…
Read More

Mark Gardner’s customer service has been excellent. He has always been responsive and communicative. I have never had a problem getting a hold of him when he is needed. He worked excellently with both SafeRack engineering and our own engineering firms. We are very pleased with the results so far, especially the delivery timeline. The tracking gangway is perfect to meet the needs of our application.


Close
The product was delivered in the timespan SafeRack gave.

Stephen Todd has responded in a timely manner. The product was delivered in the timespan SafeRack gave.

Stephen Todd has responded in a timely manner. The product was delivered in the timespan SafeRack gave.


Close
Charles kept me in contact with the SafeRack team and project.

Charles MacEachern was responsive and kept me in contact with the SafeRack team and project.

Charles MacEachern was responsive and kept me in contact with the SafeRack team and project.


Close
After we received the gangway, it fit perfectly.
 

Phyllis Sikes is very punctual and polite - she did a great job and made this a success. After we received the gangway, it fit perfectly.

Phyllis Sikes is very punctual and polite – she did a great job and made this a success. After we received the gangway, it fit perfectly.


Close
All in all, we are very satisfied.

Good value, well built product. Solid salesmen and prompt delivery. All in all, we are very satisfied.

Good value, well built product. Solid salesmen and prompt delivery. All in all, we are very satisfied.


Close
A+

I had no previous dealings with SafeRack, but I found it is a company I look forward to dealing with in the future. I deal with many suppliers and have…
Read More

I had no previous dealings with SafeRack, but I found it is a company I look forward to dealing with in the future. I deal with many suppliers and have done so for many years. Your customer focus and determination to deliver results puts you in a place where only a few companies reside, at the top. Travis McCraine was unbelievably responsive. I would recommend SafeRack and their products. They are user-friendly, competitively priced, and are of durable/quality construction. No negative comments and believe me, if there were any, I would share them with you in an effort to help you identify areas that are in need of correction or improvement. Customer Service and Sales-A+ |  Engineering-I was delivered a set of prints to approve for construction in a very timely manner-A+  |  Quality and Delivery-A+  |  Price to Value-Once again A+.


Close
I was surprised not only at the customer service response, but the quality of the repair part and the speed it was delivered.

My recent purchase was a repair part for a previously purchased SafeRack MAUI unit. I initially had reservations about ordering a part for a unit that was 3 years old,…
Read More

My recent purchase was a repair part for a previously purchased SafeRack MAUI unit. I initially had reservations about ordering a part for a unit that was 3 years old, possible issues with parts matching up and alignment match-ups, but I was surprised not only at the customer service response, Phyllis, but the quality of the repair part and the speed it was delivered.


Close
SafeRack really came through for me.

SafeRack makes the best access safety systems on the market. All of the pivot points are equipped with bushings. The drivers really love them. The spring adjustment system works very…
Read More

SafeRack makes the best access safety systems on the market. All of the pivot points are equipped with bushings. The drivers really love them. The spring adjustment system works very well. The construction of the gangway is very sturdy and gives great confidence when walking on it. The gangway latch is substantial and durable, much better than others on the market. My experiences in all of these categories have been outstanding. Every problem I’ve had has been dealt with promptly, and when one of my units was damaged by a truck, SafeRack really came through for me.


Close
Good communication about changes in delivery schedule.

We had good discussion about product attributes/benefits, prompt quote and entering of order, good communication about changes in delivery schedule (the customers may not like delays, but prefer accurate delivery…
Read More

We had good discussion about product attributes/benefits, prompt quote and entering of order, good communication about changes in delivery schedule (the customers may not like delays, but prefer accurate delivery information vs. misleading information)- Chris communicated timing and potential manufacturing delays promptly. We received the product in 6 weeks.


Close
I simply place the order and everything else is taken care of.

I just want to say how great everyone at SafeRack has been to us since we started using them for our gangways. Dana Hamor, Tom Semiklose and John Edwards have…
Read More

I just want to say how great everyone at SafeRack has been to us since we started using them for our gangways. Dana Hamor, Tom Semiklose and John Edwards have been very, very helpful and always respond quickly to my calls or e-mails and I have no doubt that everyone at SafeRack is just as great as they have been to me. The purchasing of a great quality gangway is not a problem anymore. I simply place the order and everything else is taken care of.


Close
I would definitely recommend these services to anyone needing a safe way of load securement.
 

I was very impressed at how fast and efficiently Mark Gardner put together the quote and got it sent back to me. Everything was broken down in good detail to ensure…
Read More

I was very impressed at how fast and efficiently Mark Gardner put together the quote and got it sent back to me. Everything was broken down in good detail to ensure we were getting everything we needed. Delivery was fast, and complete. I would definitely recommend these services to anyone needing a safe way of load securement.


Close
Received the replacement part in 8 days.
 

Received the replacement part in 8 days after placing order. David Daniel's response was very good.

Received the replacement part in 8 days after placing order. David Daniel’s response was very good.


Close
Customer Service even called me several times just to follow up to ensure I was taken care of.

Once I was connected with Linda Hardee at customer service everything went very smoothly. She was very helpful and willing to go out of her way to ensure I was…
Read More

Once I was connected with Linda Hardee at customer service everything went very smoothly. She was very helpful and willing to go out of her way to ensure I was taken care of. She even called me several times just to follow up to ensure I was taken care of.


Close
Delivered within an acceptable window.

The gangways were delivered in two months. This was within an acceptable window.

The gangways were delivered in two months. This was within an acceptable window.


Close
Jason did a good job getting me the information I needed.

Jason did a good job getting me the information I needed. The product was delivered on time.

Jason did a good job getting me the information I needed. The product was delivered on time.


Close
Everything was good from start to finish.

This product's quality is better than we had before. It was delivered on time, Mark Gardner worked with me along the way, everything was good from start to finish.

This product’s quality is better than we had before. It was delivered on time, Mark Gardner worked with me along the way, everything was good from start to finish.


Close
My experience during the project with sales and installation were all positive.

I wouldn't hesitate to contact SafeRack again for future projects of this nature. My experience during the project with sales and installation were all positive. Sales staff was friendly and…
Read More

I wouldn’t hesitate to contact SafeRack again for future projects of this nature. My experience during the project with sales and installation were all positive. Sales staff was friendly and patient with scope questions/changes. Looking forward to putting the new dock with loading arm into service.


Close
I always talk to a real person, no automated phone systems.
 

Linda Hardee got back to us within half an hour of our request. She is pleasant to work with, and I always talk to a real person, not like the…
Read More

Linda Hardee got back to us within half an hour of our request. She is pleasant to work with, and I always talk to a real person, not like the automated phone systems.


Close
Very impressed.

We just bought two tank car racks. Very impressed with them.

We just bought two tank car racks. Very impressed with them.


Close
Kudos to SafeRack!

Mark Gardner handled the sale well. The gangway foot lock pedal's design gave more peace of mind to the operators and will save time every time the gangways are operated.…
Read More

Mark Gardner handled the sale well. The gangway foot lock pedal’s design gave more peace of mind to the operators and will save time every time the gangways are operated. Kudos to SafeRack for taking the time to design the pedal and get it right.


Close
Communication flowed well.

Scott Hite was very responsive. Communication flowed well. SafeRack had representation on site within a matter of a day or two prior to placing the order. Questions and concerns were…
Read More

Scott Hite was very responsive. Communication flowed well. SafeRack had representation on site within a matter of a day or two prior to placing the order. Questions and concerns were answered in a timely fashion.


Close
A pleasure to work with.

Phyllis Sikes was very helpful and detailed - a pleasure to work with.

Phyllis Sikes was very helpful and detailed – a pleasure to work with.


Close
Very positive experience.

Very positive experience. I was kept in the loop during the entire ordering process. They got started right away. This was very helpful considering it was Thursday evening and SafeRack had…
Read More

Very positive experience. I was kept in the loop during the entire ordering process. They got started right away. This was very helpful considering it was Thursday evening and SafeRack had to schedule this work to be done over the weekend so I could have my rack by the middle of the following week.


Close
Thank you for a great experience.

The entire transaction was very pleasant. Jason Stewart was very professional and responsive. The Customer Service was outstanding, and the product arrived as ordered, on time, and with appropriate email…
Read More

The entire transaction was very pleasant. Jason Stewart was very professional and responsive. The Customer Service was outstanding, and the product arrived as ordered, on time, and with appropriate email communications. I have added this to my favorites, and will continue to do business with you. Thank you for a great experience.


Close
Everything was extremely positive.

Everything was extremely positive - working with Phyllis Sikes made everything extremely easy!

Everything was extremely positive – working with Phyllis Sikes made everything extremely easy!


Close
I couldn’t have asked for better service.

Mark Gardner and Robbie Norris emailed and phone me throughout the process to ensure our company got exactly what we needed. I couldn't have asked for any better service from…
Read More

Mark Gardner and Robbie Norris emailed and phone me throughout the process to ensure our company got exactly what we needed. I couldn’t have asked for any better service from our first quote to the delivery of the product. I will always look to SafeRack for any product that we may need.


Close
Our order was delivered fast as requested.
 

Our order was delivered fast as requested.

Our order was delivered fast as requested.


Close
I would recommend the product.

Stephen Todd responded to voice messages within 24 hours. I would recommend the product. The platform and gangway serve the intended purpose of providing safe access atop delivery tankers for unloading…
Read More

Stephen Todd responded to voice messages within 24 hours. I would recommend the product. The platform and gangway serve the intended purpose of providing safe access atop delivery tankers for unloading connection. The unloading platform is built narrowly to prevent drive alley encroachment. The aluminum gangway and galvanized platform will resist corrosion for a long life.


Close
Saved us a lot of time.
 

The SafeRack is safe, easy to put up and it took away the hassle of us designing our own system. Saved us a lot of time. Phyllis answered all my…
Read More

The SafeRack is safe, easy to put up and it took away the hassle of us designing our own system. Saved us a lot of time. Phyllis answered all my questions within that day, if not within the hour! I really appreciated that, communication is key, especially when buying things online.


Close
SafeRack’s attention to detail from weld quality, to stickers, to paint are what I like best.

Product was delivered slightly slow, I believe you were doing maintenance in the factory. SafeRack's attention to detail from weld quality, to stickers, to paint are what I like best.

Product was delivered slightly slow, I believe you were doing maintenance in the factory. SafeRack’s attention to detail from weld quality, to stickers, to paint are what I like best.


Close
All my questions got a response the next day.

Dana Harbuck is excellent, I had some questions and got a response the next day.

Dana Harbuck is excellent, I had some questions and got a response the next day.


Close
The swivel joint was on my doorstep within the three weeks.

Very fast and effective feedback From Dana Hamor. The swivel joint was on my doorstep within the three weeks delivery that was quoted.

Very fast and effective feedback From Dana Hamor. The swivel joint was on my doorstep within the three weeks delivery that was quoted.


Close
The delivery was fast!

The delivery was fast! We received the chocks here the same day as the notice of shipping!

The delivery was fast! We received the chocks here the same day as the notice of shipping!


Close
Products delivered within a week!

Response was good - and products delivered within a week!

Response was good – and products delivered within a week!


Close