
Why Customers Choose SafeRack

With years of experience in bulk truck, railcar, and marine loading, we offer more than just products—we deliver safety and efficiency solutions that enhance productivity and provide great value. Our collaborative approach, working alongside your operations, safety, and engineering teams, ensures we meet your needs every step of the way. At SafeRack, superior service and a commitment to your success are at the heart of everything we do.
The testimonials below are a true reflection of how our customer-first approach comes to life in every project we undertake.
This product improves safety. Fast delivery, very responsive sales staff, and worked well addressing our safety concerns. The weight, dimensions, color and durability are all great benefits of this product. Not forgetting the overall reason to recommend this product, it improves safety.
By Michael R. from City of Winnipeg
Our safety department is very excited about this ramp. The delivery time was very fast. My guy says this is the best ramp we have ever had at the docks. Our ships are getting taller, and the ramp makes everything easier on my guys. Our safety department was very excited about the ramp. I am ordering a second one for the other ship dock.
By Scott S. from PPG Industries, Inc.
Faster hook up and disconnect. We plan to use the product for reduced air emissions and faster hook up and disconnect.
By Jim B. from Xerox Corporation
Surpassed expectations. Our third purchase of your product and all have surpassed expectations…
By Bill M. from POET Biorefining
Delivered within an acceptable window. The gangways were delivered in two months. This was within an acceptable window.
By Nadia B. from Nestle USA
Fantastic! Taelor was awesome. She had great follow up time and any questions I had she had an answer for! We have ordered a couple of these from you guys, great product. A delivery truck took out the one we put in earlier in the year.
By Plant M. from HD Mechanical
EMCO couplers Extremely satisfied with the service and products SafeRack provided.
By John B. from Warren Distribution Inc.
A truly professional and positive experience. Tremendous commitment to our company's fall protection needs – Travis McCraine's knowledge and experience contributed extensively to a quick resolution to our plant needs. The design of the fall protection gangways and cages not only created an improved safe access for our employees, it allowed for continued efficient servicing of our customer needs with flexibility for their equipment. The presentation of various alternatives, the system measurements, the proposed drawings, the delivery, the durability of the product and the ease of installation has made this a truly professional and positive experience with SafeRack – Thanks
By Bill S. from Asphalt Materials
Very responsive! Our employees are safe and that puts ease of mind on our management and the employees. Also with the quality of the product we are able to prove to corporate that we should buy more company wide.
By Alisha R. from Miller Milling
Ease of installation, reliable service. SafeRack is a reliable company that is informative in their products and customers. Sales kept me in mind after I was unavailable to answer emails for two weeks because of vacation and work.
By Keith C. from Lucite International, Inc
YellowGate XL Carey was very professional during his visit. He was also clear when presenting the options and understanding of the situation of our plant. Although the larger purchase was not approved, he still was helpful in answering my questions and assisting us in the smaller purchase we made.
By Erika S. from T Minerals LLC
Better than the competition. Delivered ahead of promised schedule. Ease of operation, built to accommodate existing space and was installed in one day. We would definitely recommend, because it's just better than the competition.
By Michael C. from Maola Milk & Ice Cream
Excellent! The quality is above the rest, easy to install, adjustability is excellent. Any company in the market for swing gates go with YellowGate for great service.
By Jeff P. from TransCanada Columbia Midstream
Products delivered within a week! Response was good – and products delivered within a week!
By Alex C. from Western Petroleum
I would recommend SafeRack based on the customer service. The quoting, payment and delivery process has been very smooth and Claudia was able to accommodate our additional requests. Despite the time difference, she was able to respond to my inquiry in a timely manner. I would recommend SafeRack based on the customer service. The product was delivered within the quoted time.
By Jerome L. from BQE Water Inc.
Dana is one the most wonderful salespeople I have ever dealt with. My gangway was delivered on the date requested. As a result of buying our gangway through SafeRack, we saved money and received wonderful responses in confirmations and follow ups. These are easily installed and replaced gangways. Dana is one the most wonderful salespeople I have ever dealt with in my 9 years in this position. The dates given for shipment and receiving are always on time and I am given updates throughout the entire process. Three benefits are dealing with SafeRack employees, getting a great gangway, and knowing any questions I have will be answered quickly as not to hold up any order.
By Michelle M. from Buzzi Unicem
Good responsiveness. Travis McCraine's responsiveness was good.
By Bill S. from Eden Cryogenics
Benefits of this product are numerous. Benefits of this product are less damage to hoses, less physical labor for controlling hoses, less exposure to physical laborer injury. Dana Hamor was very responsive.
By George . from Seaport Canaveral Corp
Second to none when it comes to quality. These products and systems are second to none when it comes to quality, ease of construction and functionality.
By Samuel M. from Avery Dennison
I'm a happy customer! My sales rep Jason was vey responsive and always ready to help solve a problem. My truck grounding system was delivered on time as promised. I'm a happy customer!
By Carl T. from Crum Electric
I've had zero negative experiences working with SafeRack. The product was delivered on time with excellent communication – packed down small for shipment. I've had zero negative experiences working with SafeRack – and look forward to buying some other products very soon.
By Tom G. from Flotech Performance Systems
I like the quality of the product. John Edwards was very responsive. The order was delivered in 20 days. I like the quality of the product.
By Martin J. from High Plains Bioenergy
Will definitely buy again in the future. John Bast was very quick to reply and very helpful. In my experience, some shop-built or pre-fabricated systems are of low quality. The design and manufacturing quality was better than expected. All positive comments, nothing negative. Will definitely buy again in the future.
By Doug J. from Caljet Of America LLC
SafeRack has what I want, when I need it, and sent to me quickly. I would absolutely recommend SafeRack. Working with David and Dana has been great! This was just a small add-on" to a larger order but SafeRack gave it the same priority as the larger order. Great job!!! SafeRack has what I want, when I need it, and sent to me quickly."
By John S. from ConocoPhillips Company
Quality and great service Quick shipping…very fast. The whole team did a great job.
By Randy G. from Arkansas Mill Supply
Great product. Fair pricing. Great service. Sales and engineering were very helpful and got me prints in a very timely manner which helped me close my sale. After my initial contact with SafeRack, they were going to get the order. It was just a matter of me closing my customer.
By Chris S. from Ultrasonic Power Corporation
Quick response. I appreciated the quick response by the Jason Stuart in evaluating the project and providing the necessary information for us to select the best product for our application. The product was delivered as promised, per the limited time frame. It will provide the necessary level of protection needed with maintenance-free construction. The price was competitive with other providers.
By Hector L. from Large Refinery in New Mexico
Extremely Satisfied
Very knowledgeable of the options and requirements
By Teri P. from Sherwin Williams
A superior product. Delivered in about a week. These units are made heavier, with better construction, ease of installation and a larger cage, than the Carbis units we had before. Plus they seem to be more sturdy. It seems to be a superior product.
By Carlos R. from Essroc Cement Services
Definitely a very good and useful product. The delivery came prior to the estimated delivery date and the customer service was extremely responsive and helpful with my product selection. Definitely a very good and useful product.
By Markie R. from CPI Automation, Inc.
I should have used SafeRack from the get-go. I originally planned on using a different vendor, but they didn't have the stock. I needed the derail ASAP and went ahead with SafeRack. I should have used SafeRack from the get-go anyhow. Keeps the FRA compliant. Keeps transloader operator safer. Very simple to install, use and operate.
By Vern B. from Quality Carriers
Compact size, light weight for moving by service people. Adjustable height and moving direction for type of service. Compact size, light weight for moving by service people.
By Liliana S. from Kolon Industries
Great, easy to read shop drawings. Great, easy to read shop drawings, aluminum construction and OSHA Certified. Shipped immediately. The product went together well and was a perfect fit.
By Pete W. from Miller Bros. Construction, Inc.
John was very responsive, and did a wonderful job supporting us throughout the project. I really apppricate John Bast's help throughout this project. He was the main reason why we purchased the two fall protection platforms from SafeRack. He was very responsive, and did a wonderful job supporting us throughout the project
By Greg V. from Interplastic Corporation
We had lots of questions, all of them answered. Rustin was very responsive, and great help to us with the order. Making helpful suggestions and answering all of our questions right on the phone. Delivery was much faster than we expected. We had lots of questions, so his help was very much appreciated.
By Brian H. from Ken Wilcox Associates
The products are easy to construct and OSHA approved. The products are easy to construct and OSHA approved… Drawings are available… aesthetically nice and safe.
By Jessica B. from Kinder Morgan Liquid Terminal, LLC
The results have been excellent every time. Everything was positive. The item is high quality, the price is lower than other products on the market, and the sales team delivered on the promise of a quick delivery, for our application it's perfect. Safety is a big concern, we unload a flammable product, and this product keeps our team members safe. We have done business with your company before and the results have been excellent every time.
By John D. from ADM
Extremely Satisfied Aaron was very easy to work with. He made multiple adjustments to fit the needs of my project.
By Justin B. from B & D Industrial
Exceptionally fast! Great quality and service… and level of safety.
By Romis R. from Ash Grove Cement
SafeRack has always come through for us. I have counted on SafeRack several times to expedite shipment of these when we needed one. Very responsive and helpful, keeping me informed all the way through the order and through shipment of the product.
They have always come through for us. The SafeRack is the piece of equipment we want and like in our plant. It makes the employees think safety." It looks good, and they are the best safety device we have to load trailers."
By Pat P. from Cabot Corporation (2153)
Custom Platform System Great experience from start to finish. Viewing the display truck, ordering process, drawings, and shipping confirmations was a top-notch experience. I would absolutely use SafeRack for any of my needs moving forward.
By S. W. from Burnt Church Distillery LLC
SafeRack is already a recognized leader in the industry. SafeRack is already a recognized leader in the industry. The product was delivered quick considering the location of our site. The design fits with our needs and allows our workers to work in a safe environment. Overall, customer service could work on communication between sales reps, engineering drawings and specs were easily accessible, the product quality is good so far, delivery was on time and packaging was great with no damage. Pricing is a bit above the competition but you're paying for quality.
By Cedric B. from Orica Canada Inc.
My high-quality spill pans were delivered quickly. Kenny is always quick and polite – deliveries are fast and accurate – equipment of high quality. Kenny answered my request immediately. As always, quick, safe delivery.
By Alex M. from The International Group
I would recommend the product and consider SafeRack again. The product is simple, clean, and sturdy. I would recommend the product and consider SafeRack again should a project require a loading dock system.
By Bernie K. from Murphy Oil USA
Faster shipment than their competitors. SafeRack had material ready for shipment within 1 month of order placement. Other competitors offered 3 to 4 months. The product was easy to assemble, worked very well and came in different sizes. SafeRack was the only company I wanted to provide me with the gangway. I found that SafeRack offered more quality items that I would purchase in the future.
By Jeff E. from Cartagena Refinery
An absolute pleasure to work with. Linda Hardee is an absolute pleasure to work with as well as the other staff at SafeRack. Whether it was a warranty related issue or not, the parts, service and QC personnel have been very helpful and professional. When I have entered into discussions about trucker safety, I very confidently throw the name SafeRack around.
By Synda J. from Riverside Cement Company
Great fit, quality materials and well-engineered design for strength. The original point of contact was unfamiliar with the product but had no problem getting us to the right person who was very knowledgeable and helpful. The product was the exact replacement with no modifications needed. It arrived before it was expected. Overall, great fit, quality materials and well-engineered design for strength.
By Jerry S. from Oakley Tank and Equipment
It was such an easy process. John Bast was great to work with. The quality is great and it was such an easy process to deal with SafeRack. I would recommend you to others and I will be pushing SafeRack to our customers.
By Howard W. from Diamond Pet Food
Results have been excellent. No complaints. I expected a 8-12 week delivery – It arrived in 6 weeks! Chris Hite has been extremely patient and helpful. No surprises in the product quality. I have designed 7 unloading stations in the last three years. Results have been excellent. No complaints.
By Jack H. from Hexcel Corporation
ErectaStep Work Platform Extremely satisfied with our product.
By Wesley F. from Natural Gas Pipeline Co
The product meets our needs off-the-shelf."" The product had modular features that allowed us to customize and meet the needs of our unique project. Products from other companies that we researched would not meet our needs in this off-the-shelf" manner. Delivery was fast! We placed the order on Thursday and we received it Monday. Our sales rep, Chris Hite, responded to our emails almost immediately."
By Jerry H. from Batson-Cook Company
SafeRack is a quality vendor that always meets our requirements. I had no issues on this purchase. I got the information I needed to make my decision, it met all of our requirements. Field reviewed the product and really liked it. You are a quality vendor, the product is exactly what we needed, and we like the responsiveness of sales.
By Mike C. from NuStar Logistics
Very satisfied with our gangway system Very great product.
By Rod H. from Bridge Source
Our sales rep Mark Gardner, was at the top of his game. Product was delivered fast and on time. Our sales rep Mark Gardner, was at the top of his game on responses to our questions. The product is well built and will keep our workers safe on the tracks.
By Byron S. from E.I. DuPont de Nemours and Company
You are a one stop shop for safety and railcar needs. Very responsive. All I ever need to do is email, and my orders are placed and shipped with no hassle, even though we are in Canada. You are a one stop shop for safety and railcar needs.
By Jason M. from Nalco Canada Co
We are very satisfied with SafeRack! The freight carrier had lost some of the components, the Saferack team was very quick to resend the missing parts and get us going.
By Jeremy W. from Spark Grills
Great product that can be used in just about all of our applications. I have nothing but good things to say about the emails I received throughout the process from researching this gate to verification that I had received it. We have been down the road of ordering specific sizes for specific openings and this product does away with those concerns due to its adjustability. Great product that can be used in just about all of our applications and is easy to install.
By Rene C. from Nipsco Sugar Creek Power
Everyone was pleasant to deal with. Price, lead time and the life of the product makes this a smart buy. Overall from the RFQ, to the response, to setting up terms, all the way to receiving my order was done efficiently and everyone was pleasant to deal with.
By Rene C. from Encon Plastics
SafeRack could not have a better face for their product. The YellowGate product was compact and takes a lot less time to install. Light weight, adjustable to fit a wide range of platform/ladder openings and seems to be well built for long, reliable service with less parts than similar gates on the market. Jason McKnight's sales pitch was to the point. The product line was quickly covered and the value of the product to safety was quickly realized. Jason was barely out the plant gate when he was summoned to return for assistance with proposals for the platforms around the plant. SafeRack could not have a better face for their product.
By Jill L. from Newark Bay Cogeneration Partnership LP
Thank you for helping us find a convenient product that keeps our employees safe. Benefits we found with the product was that they were convenient, safer for employees' back and easier to find. Very helpful in the order process. Sales was very helpful in tracking down the right product that I needed – Thank you!
By Buddy S. from Pabco Roofing Products
The customer service department makes each purchase wonderful. A wonderful product, and came in before expected. The comfort that the customer service department makes you feel with the ease of ordering, and my salesperson David Daniel, made each purchase wonderful.
By David E. from Halliburton Energy Services
Very fast expedited service. It shipped to my location intact and professional appearance. It has a Very good quality look and is durable with our continued usage. The sales assistant (Samantha) was very helpful and expedited my request at a high professional level of service which I do so much appreciate and do take note of.
By Keith D. from Cemex
Very responsive, quick to return email. Very responsive, quick to return email… Prompt service. Product is easy to install. We can install on several different wall systems.
By Liliana S. from Halvorson Cont. Group
We will be buying from SafeRack in the future. All nuts and bolts were in the package and everything was in good shape. Great timing, availability and service. It was a pleasure doing business with SafeRack and I will pass on to all other locations. Thanks again for your services. We will be buying from SafeRack in the future.
By TJ G. from Lineage Logistics
Good price for high quality product! Unbelievably fast service. I had these products on order for 6 weeks from a competitor of yours and when calling to check on them, they inform me that there would be an additional 9 weeks to receive the product. You had them IN STOCK and in the material that the customer needed. The customer is in the process of installing this morning! Good price for high quality product!
By Phillip W. from Coopers Consulting LLP
All groups communicated deliverables and shipping date well. All groups communicated deliverables and shipping date well.
By Jeff R. from NGL Energy Partners LP
Good design. Good design, easy to replace seal, and easy to weld with pipe without damaging bearings or seal.
By Adam M. from Agrium
I can always depend on a great product from SafeRack. Your SafeRack equipment has provided a better, safer and more cost effective alternative for our employees while conducting tanker truck inspections. TO PREVENT A FALL IS PRICELESS. I can always depend on a great product from SafeRack.
By Bruce B. from Henry Company
ErectaStep Platform System Great transaction, plan to work with SafeRack again next year.
By MG N. from Enterprise TE Products Pipeline Co
I was most impressed by the friendliness and professionalism. The SafeRack Grounding and Monitoring Systems offered easy installation and integration with our system. I was most impressed by the friendliness and professionalism shown by Mr. McCraine in responding to all of my questions, making me feel like a priority. The speed of delivery and all other aspects of the order were satisfactory as well.
By Dan M. from JM Smucker Company
Both delivery and customer service were fast. Both delivery and customer service was fast, courteous and follow-up was great.
By Jesse W. from Quick Fuel Fleet Services
Increased safety is the primary benefit. Increased safety is the primary benefit. We had a gangway that was functioning, just did not provide the level of safety that I believe this rack will.
By Steven H. from Weyerhaeuser NR Company
Very helpful on getting me the replacement that I needed. We had a fast turn around on getting a replacement gangway. The sales department were easy to talk to on getting a replacement and getting it to me quickly.
By Danny B. from Buzzi Unicem USA
Eric did an awesome job Our Track with Swing Gates was delivered quickly and Eric was very helpful and did an awesome job.
By Hugo V. from Halliburton Energy Services
Kudos to SafeRack! Mark Gardner handled the sale well. The gangway foot lock pedal's design gave more peace of mind to the operators and will save time every time the gangways are operated. Kudos to SafeRack for taking the time to design the pedal and get it right.
By Chris G. from Conoco Phillips
Lower cost alternative to shop fabricated structures. …good customer support and a lower cost alternative to shop fabricated structures.
By Charles B. from MOP Terminals
TOP NOTCH. Mark Gardner is an excellent asset to SafeRack. He is extremely helpful and knowledgeable. Your gangways are an excellent product, sturdy, well constructed and easy to install. I had nothing but a positive experience with the entire staff that I dealt with. I would, and will, recommend SafeRack to anyone. TOP NOTCH.
By Don C. from SEFA Group
Perfect combination of utility and features. Very impressed with the initial phone call and subsequent conversations throughout the purchasing process. My salesperson was very patient as I had to get the purchase approved, which took several weeks. Did not realize the quality of the construction. Very sturdy and much larger than I expected. Perfect combination of utility and features.
By Craig P. from Wilbur-Ellis
As always, great price, quality and customer service. We were able to assemble and erect the platforms and rack quickly. They are performing as designed, keeping the drivers safe and reducing liability overall. This is the third rack we have ordered from SafeRack. As always, great price, quality and customer service.
By Roy W. from Trident Structures
Very happy with our swiveljoints Very good customer service. The rep that comes out is on top of it!
By Matt M. from Corbion
Some companies still know how to do business efficiently. I just wanted to drop a line to express my pleasure with your product. The crossover steps and platform went together with relative ease and the
By Ryan P. from Raymond R. Houle Construction
Safety Cages Good Product with safety in mind.
By Dean G. from Mohawkind
We liked that the product was adjustable. We liked that the product was adjustable and this is what the customer wanted.
By Corey F. from Industrial Conveyor Belt Systems
Re-affirmed SafeRack quality. Product was delivered slightly ahead of schedule. When we found that aluminum shaft rings were not holding up, SafeRack was quick to produce stainless steel parts to keep our racks in service, re-affirming SafeRack fall prevention system quality.
By Jeff L. from NuStar Energy
Thank you for a great experience. The entire transaction was very pleasant. Jason Stewart was very professional and responsive. The Customer Service was outstanding, and the product arrived as ordered, on time, and with appropriate email communications. I have added this to my favorites, and will continue to do business with you. Thank you for a great experience.
By Pat D. from Chevron USA
OPW Repair Kit Taelor was very helpful in finding the proper parts we needed to correct our problem. Very responsive and a Swift reply to our request.
By Ken D. from LSP Whitewater, LP
All in all, we are very satisfied. Good value, well built product. Solid salesmen and prompt delivery. All in all, we are very satisfied.
By Derek P. from Veteran Corp of America
I received a call to anticipate delivery; great communication!!! David Daniel was an excellent rep. He checked in with me periodically on the status of the project. He was extremely patient with our process. He was never pushy. He responded quickly to our requests to furnish additional information or clarify any questions we had. Service has been excellent. Also, delivery was quicker than anticipated, well within the 3 week time frame. I received a call to anticipate delivery; the truck driver didn't just show up. We could plan for the off-loading in a timely manner. Great communication!!! Last, installation was NOT complicated… ready to use in a few hours after foundation is completed.
By Tony R. from Newpark Environmental Services
These are the best retrofit safety gates that I have ever seen. The experience with SafeRack was helpful and easy and the product is of very good quality and easy to install. Chris Hite was very responsive and kept us informed of delivery date. As for the gates, these are the best retrofit safety gates that I have seen. The thought process to make them fit virtually any application is excellent. I like the bright yellow color and the versatility of which way the opened; the ease of setting tension. They were easy to assemble and install. I would recommend them because of the ease of installation and assembly.
By Barbara R. from Calpine Corporation
Very responsive. Fast turn around. Very responsive, answering emails and returned phone calls promptly, including overall sales, engineering, customer service, and SafeRack was able to meet our project schedule. Fast turn around. Purchased and installed by same company with SafeRack performing all the coordination with Nucor and design of the foundations.
By Dan H. from DCP Midstream LP
We already had a Permacable System but wanted to expand. We needed the ability to walk on top and of different cars by rooftop. SafeRack's system provided us with the freedom of more than just 8ft at a time.
By Joey R. from Salt River Materials Group
Easily assembled in the field and fit like a glove. The engineering for these products is already completed and the OSHA regulations are fully understood by the company, if not I may have developed these stairs through other resources. As a shareholder of the company this is a value engineered item at a feasible cost to the company.
By Bill K. from Marathon Petroleum Corporation
Products were delivered in a timely manner. Products were delivered in a timely manner and installed on all platforms in our plant making the plant safer. We even recommended them to our other plants.
By Johnnie P. from Dyno Nobel Inc.
Very responsive to my quote request and confirmation. SafeRack has always been a responsive company concerning the complete process of buying their products. They are easy to install and functionality has never been an issue. If you have ever had any issues with gangways, when you start buying from SafeRack, those issues go away.
By Robert P. from Buzzi Unicem USA
Just the right amount of assistance to make sure that our purchase and installation went great. Dana Hamor identified that the our rail was just a few fractions of an inch off and suggested that we purchase shims so that the product would fit properly when it arrived at our site instead of going through trial and error to get it right. Overall my experience was very satisfactory. Ordering was easy and the sales department offered just the right amount of assistance to make sure that our purchase and installation yielded the results we were after without being overly intrusive.
By Dee L. from BASF
John Balderson was very knowledgeable and helpful. John Balderson was very knowledgeable and helpful when it came to getting us the right parts. John walked us through getting him all the needed information to assure we were ordering only what was needed, John also helped us to make sure we had a way to pay for the parts as we are not a set up customer of SafeRack.
By Product E. from Pinal Energy
There was a free wrench included in the shipment. I love his customer service skills (they are blue ninja level). The first thing I noticed is how quick and easy the ErectAStep went together, that is really the plus here, reduced labor. The second was the complete look, the diamond tread pattern to the yellow handrails give the unit a serious professional appeal… plus there was a free wrench included in the shipment. Now if I just order a dozen more pieces of the platform I could have a complete free wrench set! Your people and the product are Pro.
By Phillip W. from FMC Technologies
My rep was very responsive and willing to solve tough problems to ensure I was satisfied. John Bast was very responsive, answered all my questions immediately. Engineering department had a tough time describing what they needed, once we worked through that issue everything went smooth.
By Thad A. from Martinez and Turek, Inc.
It is sturdy, functional, OSHA-compliant, it stands up to the weather and heavy use. No concerns. Staff is professional and friendly. I would recommend the product. It is sturdy, functional, OSHA-compliant, it stands up to the weather and it stands up to heavy use. The salesman has been responsive. He promptly took my order and delivered a thorough proposal. My order was delivered within a few weeks, well within the expected shipping time.
By Joe S. from Proximo Distillers, LLC
Satisfied with our YellowGate The whole process of buying went smooth.
By Terry C. from Imerys
The swivel joint was on my doorstep within the three weeks. Very fast and effective feedback From Dana Hamor. The swivel joint was on my doorstep within the three weeks delivery that was quoted.
By James C. from Wil-Tech
The quick delivery cannot be beat. All of my experiences with this purchase were positive. Travis McCraine was very responsive and ensured I had what I needed. The delivery was very quick and the product is exactly what I expected. The feature I liked most is the flexibility of this loading system. It's adaptive to many different truck heights, and the SafeRack team made this purchase very easy and the quick delivery cannot be beat.
By Jaydee B. from The Andersons
World class product with sophisticated technology. World class product with sophisticated technology; user friendly and safe; excellent engineering. The company brand itself is so popular, with the addition of your company name – SafeRack, which means second name for safety." Easy to assemble and maintain. Very economical and great value for your money. Vey compact and safe. We will recommend to all because of its unique features and reliability."
By Kathleen H. from Dover India Pvt. Ltd.
YellowGate Safety Gate SafeRack was excellent to work with. Accommodating to changing needs. Quick responses and updates. The gangway fit well in place and has made the workers using it happy compared to what they had to work with previously.
By Warren F. from Imperial Oil
Very pleased with my salesperson. I was very pleased with my salesperson, Jason Stewart. He was very knowledgeable and helpful. I liked getting the drawings for approval prior to construction, to ensure I was getting just what I needed. We like the safety protection of the fall cage, the high-visibility color, the ease of movement so that an employee doesn't have to strain to raise and lower the gangway.
By Blake . from Intrepid Potash Wendover, LLC
Extremely Satisfied We really like the product. It serves us well.
By Kelly Q. from Bunge Oils
I would recommend this product. I would recommend this product. It is a good solution and the service is good.
By Rodney M. from Pronumex
We are happy with your service. We are happy with your service.
By Marius S. from Baniyas Oil Field Supplies
SafeRack provided us with the equipment and knowledge. We needed to replace a very old derailer quickly and SafeRack provided us with the equipment and knowledge to get this done.
By James S. from Sherwin Williams
Both salesmen have been on top of every question or concern. Both salesmen involved with this project have been on top of every question or concern I have had, and have provided timely responses. I was interested in purchasing a complete, turn-key installation. SafeRack was the only vendor that provided it.
By Sherman R. from Brenntag Specialties, Inc.
Great service….Great product. Our cross over stair was expedited as per our request….Our salesperson worked with your inside sales and got it through customs quickly….great service….great product. The product is flexible, looks good, solid, feels good, safe. John Nance is great….he assisted in design and ensured the warehouse has our product and expedited shipping….he is a super representative for SafeRack.
By James G. from London Hospital Linen Service
Having a product like this in our plant sends the statement of safety first. Having a product like this in our plant sends the statement of safety first. This product makes it very easy for operations. This is a clean product that looks very nice in our plant. Quality product…as always. I am currently recommending a SafeRack product for another area of our plant and in our upcoming expansions I will point out that I want SafeRack products there also.
By George B. from Cabot Corporation
Solid workmanship is what I like most. I had no obstacles since I'm a customer of SafeRack products since 2004, and would not buy any other brand. Chris Hite is a good guy. Shipment and tracking numbers were supplied by the office as well. As far as the gangway, the solid and well done workmanship – from the welds to the powder coat and moving parts – is what I like most.
By Jeramy H. from Lhoist North America
Service was top notch! Service was top notch! I'm very pleased with the overall customer service. Linda Hardee was very helpful and punctual.
By Richard N. from O’keeffe’s
New Loading Rack Gangway for Western Refining Terminal The salesman at SafeRack was very helpful with our Loading Rack Gangway purchase. The product was delivered on time and correct.
By Temo B. from Western Refining Terminal
Jason did a good job getting me the information I needed. Jason did a good job getting me the information I needed. The product was delivered on time.
By Jeff H. from Crum Electric
With SafeRack, you're not just purchasing products, you are partnering with experience that allows for a successful finished project. I knew from the beginning that I needed to have SafeRack gangways… One of our counterpart facilities started with your product and ended up with another (competitor's product). Feedback from our counterparts was that they had made a mistake and should've gone with SafeRack… SafeRack provides full support throughout the process. We found that we were purchasing a high quality product that is supported by qualified individuals within SafeRack's organization. Our sales rep, Travis McCraine, came to our facility to assist with design and application. We learned that SafeRack is not just offering high quality products, rather becomes part of the solution toward finished projects. Very stream lined process…From the first visit to our facility by Travis, to the actual design and implementation of our specific needs. Thanks to the entire staff at SafeRack for their solution toward a successful loading system. With SafeRack, you're not just purchasing products, you are partnering with experience that allows for a successful finished project.
By Chris B. from The Andersons
We prefer to use SafeRack than a solution that doesn't last and is not certified. We prefer to use normalized equipment with an expert like SafeRack, than some patch up solution that doesn't survive time and is not certified. Plus, our SafeRack representative, John Nance, took care to keep us informed of the project status every step of the way.
By James C. from Sanimax LOM Inc.
Good Job! Your product was requested by my customer. The fact that this product will be used in Quebec and sub-zero temperatures, sometimes at -40F, made this product a great choice, due to its design and galvanization. It was a pleasure to deal with my American cousins. Good Job!
By Steve N. from MYK Fabrication Inc.
Extremely Satisfied Shane was very accommodating!!
By James A. from Muldoon Minerals Inc
I was very happy with the whole experience. I was very happy with the whole experience. People called back when I left a voicemail and checked to see if I got my package. Fast, considering we have no overnight delivery here because of rural area service. But I got it in a couple of days.
By Ed A. from Valero
Very well designed and thought out. The experience was all positive after a brief email I was sent a highly descriptive and a colored 3D layout of the item I was purchasing, this company is extremely professional and well organized, in the past trying to purchase something similar led to long drawn out procedures of special engineering and drawings which led us just to fabricate our own items taking needed workforce time away from other projects, also the sales coordinator Patrick Free is professional, quick and thorough with his quote and sale.
By Shawn Q. from Dublin San Ramon Services District
It meets IBC code. Customer Service very good at taking care of a paint miscommunication.
By Randy D. from North Georgia Christian Academy
All products were delivered on schedule. Both Chris Hite and Rangeley Laney were very responsive and sensitive to my needs. All products were delivered on schedule even though I had a rush order on non-stock, back-ordered products.
By Doug C. from Precision Approach
After we received the gangway, it fit perfectly. Phyllis Sikes is very punctual and polite – she did a great job and made this a success. After we received the gangway, it fit perfectly.
By David A. from G & G Rebuilders
They did a great job and were very safe. We like the turnkey design. The installation by SafeRack was fantastic. They did a great job and were very safe. Our technicians were very satisfied with their work. Greg Crawford was very responsive and good to work with.
By Ryan N. from Clariant Corporation
I couldn't have asked for better service. Mark Gardner and Robbie Norris emailed and phone me throughout the process to ensure our company got exactly what we needed. I couldn't have asked for any better service from our first quote to the delivery of the product. I will always look to SafeRack for any product that we may need.
By Ivor C. from AbiBow
We are very satisfied with SafeRack The people I've worked with at this company are quick, friendly, and very reliable. They have beaten the original lead time on orders time and time again.
By Johnson L. from Clean Harbors Environmental
Reasonable prices, customizable, easy to assemble and install. Reasonable prices, customizable, easy to assemble and install.
By Project E. from NuStar Logistics, LP
I wouldn't hesitate to deal with them again in the future. The flanged swivel connection went over big with the guys out in the plant. They no longer have to man handle the heavy hoses, and can swivel them around all day and not complain. You can't put a price on that. This item definitely will help prevent injuries, such as pulls and strains. It will also help tremendously reduce fatigue, making the process more efficient. When we are on the clock to get ships and barges loaded and unloaded, every minute saved can mean a financial windfall for the customer.
Dana and Molly could not have been more professional and pleasant to deal with. I had to return the original order due to my mistake and they bent over backwards to make sure I had everything I needed to make the order go through smoothly. They also got the correct items headed my way as soon as we realized I made a mistake on the original order. I wouldn't hesitate to deal with them again in the future, as well as recommend SafeRack to anyone.
By Jody S. from Stolthaven New Orleans LLC
Items arrived much quicker than I anticipated. Customer service and sales worked together to meet our invoice and payment needs. It was our first time doing business, and they made sure the order went through without any delays. Items arrived much quicker than I anticipated.
By Ed G. from Progress Rail Services
Very Satisfied Very happy with our YellowGate. Great product!
By Carolyn K. from GK Painting
We needed a OPW Right Tension Spring Cover and SafeRack Delivered! The folks at SafeRack were very helpful! We explained what we were looking for and they helped us out in verifying that it was, in fact, what we needed!
By Lisa Y. from Walkers Certified Welding, Inc
This is a much better product than other ramps. My salesperson got back with the quote quickly. Delivery was on time, as promised. This is a much better product than other ramps at our facility. It is lightweight but strong, easy to operate and easily available.
By Tom H. from Chemtrade Logistics
The product was very well built. The product was very well built… corrosion resistant, ease of installation, flexibility.
By Aj S. from MOP Terminals-Smackover Refinery
It took longer for us to issue the PO than it did to get the product! Jason is our Super Hero. We call him Captain America… he's great! It took longer for us to issue the PO than it did to get the product! Thanks again!
By Gerald L. from L-3 Communications
Our alcohol shipping department was so impressed during the commissioning… Our alcohol shipping department was so impressed during the commissioning of our new product loadout they are requesting 3 more loading racks for our railcar access.
By Kirt H. from MGP Ingredients, Inc.
Very impressed. We just bought two tank car racks. Very impressed with them.
By Brian N. from Graphics Packaging International
Washington State Department of Transportation needed a RollAStep Mobile Work Platform We had a very short time frame, the product was delivered on time as needed. Thank You!
By Cecil R. from Washington State Department of Transportation
No obstacles when it comes to our employee's safety. No obstacles when it comes to our employee's safety.
By Chris D. from Brenntag Northeast, Inc.
Very Satisfied with our PerfectAstep Very satisfied with all contacts of SafeRack, Thank you goes out to Scott who came to our site and helped us in designing, which seems to be fitting our needs nicely. Thank you to Nate and Ashleigh for helping us stay up to speed with our order, very pleasant people to work with. Good people make for a good company, Thanks Again!
By NULL . from Camp Verde
4-day delivery! I ordered on Friday, late in the day. It arrived Tuesday!!
By Tracey D. from Karen Cartwright
The product seems to be good and rugged quality. The product seems to be good and rugged quality. We hope that it will have low maintenance cost, and no problems. It was delivered within the time frame set when the order was confirmed.
By Miguel C. from Cytec
You guys did a great job! Provided what you said you would. Revised your design based on our requests. Also provided great support when we hit the gangway with our crane.
By Curtis C. from California Steel Industries
The product was delivered sooner than expected. The product was delivered sooner than expected. The improved structure feature was one of the draws to this product. Sturdy, well built and safe. SafeRack understands that you should have the ability to replace broken parts without being forced to buy a whole new unit.
By Gary T. from NABS
Priced within reason – even special order parts. Curtis and Cody were a lot of help FROM THE VERY START OF THE PROJECT. This was a special project and had to have special pieces made to order and SafeRack came through for us. The sales team worked with us because we had to break up order on different PO's. Items were priced within reason – even special order parts! Great quality material, fast delivery – some things come right off the shelf. Items were delivered within 10 days of placing the order.
By Don E. from Hexion, Inc.
The SafeRack team went above and beyond even after the sale. I wanted to drop you a line in regards to a new railcar access structure Croda purchased from Saferack. In my 25 years as a chemical engineer I have purchased numerous racks and fall protection equipment from a number of suppliers. By far, with no exception, have I ever dealt with a more professional customer oriented company than yours. Ray Evans and Charles Phillips spent much time convincing me to purchase(both equipment and installation) from Saferack. Unlike most sales people, they did not forget about me after winning the order. They, as well as your design team,endured several revisions driven by me and in the end we came up with a great design. Linda Hardee has been the most responsive customer service person I have ever worked with. She has worked very hard to provide me everything I have needed. Whenever I needed data, drawings, schedules, contractor approvals, insurances, permits, etc – a reply from her was always very prompt. Last, but not least, I need to praise the installation team. I was a little concerned when only two old guys, Richard Hester and David Gunny Smith showed up on site to install this big structure. These two gentlemen methodically erected this structure, efficiently, safely, and in 90 degree weather to boot. In my 25 years of construction, I have never seen more knowledgable, trained, properly documented, and safety conscious personnel than Richard and Gunny. With the folks you have on board I have no doubt your company has a bright future. If I am in a position to make future purchases in this industry, I know who I am going to call. Thank you for a great product and exceptional service.
By Keith D. from Croda
Cost effective, great appearance, easy to assemble. 1. Cost effective for large area need where design would require structures needed vs. contractor building on site 2. Appearance and design is already safety-oriented to meet code 3. Structure is made to accommodate ease of assembly and access without fatal redesign cost, with prompt delivery and no issues.
By Josh L. from Sealed Air Corp – CRYOVAC DIV
Hands down the best option. Hands down the best option. Some say the cost is more than if you welded it yourself. To do it yourself though, you must draw up, order materials, weld out (would not be able to take apart and move), blast and paint. I think getting the product ready to assemble and set is best. The product is well made, durable, easy to assemble, extremely well coated with non-rust components.
By Carlos D. from NuStar PL Operating Partner, LP
We needed an Aluminum Self-Adjusting Stair I really liked the responsiveness of the sales team and short lead time. You have a very good product.
By NULL . from Siemer Milling Company
Great vendor, great product at a fair value. Very responsive; all who were involved were very conscientious and helpful. Solid gate and just what we were looking for to satisfy our safety audit. All staff involved were simply fantastic. Shipping was prompt and product came in in perfect condition.
By Dale C. from Pinnacle Corrugated
Absolutely no negative responses on my parts. The product was delivered the same day – very fast response. This quick response allows me to not carry more than one spare for 6 spaces. No hassle ordering process. Timely shipping and follow up. I would recommend your products. I have been through this process with three of your competitors with no comparison to match. Absolutely no negative responses on my parts. I have one rail multi-position gangway and now three single space gangways. Any additions in the future, including replacing three Carbis units, will be SafeRack.
By Landon . from Arclin USA, Inc
Very good customer service! Product was delivered in a timely manner. Very good customer service!
By Andrea K. from KMCO
The whole process was a positive one with very little issues. I found that the equipment is very sturdy and built to the OSHA regulations. Its very easy to put together, I can trust it is built to code, the bright colors of the products makes it look very nice.
By Brady H. from NUK USA LLC
Extremely Satisfied Very helpful
By Terrence B. from Solvay
Your range of products is very useful and high quality. Your range of products is very useful and high quality that is easy to use, easy to install and uninstall, and easy to transport because it can split to part by part. I would recommend your ErectAStep product because we can add more parts to change the configuration, height and width compared with other products.
By Gary W. from OGCF Engineering (M) SDN BHD
Extremely Satisfied Very well built, easy assembly, exactly what we needed, and great assistance in determining our needs.
By Macio S. from Dradura
The entire experience was positive. The entire experience was positive. David Daniel was very responsive. The railcar loading gangway was delivered ahead of schedule – within 2 weeks of the order.
By Automation C. from BASF Corporation
Quality. Can't say enough about the quality. SafeRack offers a very trustworthy and quality product. Delivery comes through in a pinch. Engineering offers quick turnaround on their drawings.
By Becky N. from Erdmann Corporation
Speed of delivery over competitors. …Sturdiness. Quality in design and materials. Speed of delivery over competitors.
By Edward F. from Axeon Specialty Products
The products are good! Nice people to work with and as far as I know, the products are good.
By Annika R. from euromekanik
Just what I needed for my project. Positives – Love my sales rep, Heather, ease of purchase, service, delivery. Negatives – None! Just what I needed for my project. My decision to use SafeRack first, to any other competitor, is confirmed.
By Rick S. from Nalco
Saved us a lot of time. The SafeRack is safe, easy to put up and it took away the hassle of us designing our own system. Saved us a lot of time. Phyllis answered all my questions within that day, if not within the hour! I really appreciated that, communication is key, especially when buying things online.
By Robert P. from Soy Basics
Very fast – within a few days. Quick response to email request for quote within 1 day. We would recommend this product to anyone.
By Roger N. from Owens Corning
I would recommend this product. The product was delivered quickly. Both Curtis and Cody were very responsive. I was especially impressed that the track pans were lightweight and easy to use. I would recommend this product.
By Dan P. from Western Refining Terminals, LLC
The wrench was delivered in 1 week. The wrench was delivered in 1 week. We use the tool for tightening lags. Because of the height of the tool, it allows the user to be able to stand in more of an upright position as opposed to having to bend. This will help promote better posture and eliminate back strain.
By Gene C. from Union Pacific Railway
The sales staff was very helpful and courteous. The sales staff was very helpful and courteous.
By Bob G. from Town of Marana
The salesman was responsive and answered all the questions. The salesman was responsive with my doubts and answered all the questions.
By Paul B. from Bristol-Myers Squibb Mfg Company
Extremely satisfied with SafeRack We are extremely satisfied with our SafeRack product!
By Arlyn R. from Thermal Mechanical
Our salesman was the best. The mobile rack was delivered very timely. Our salesman was the best. Every question was answered in its entirety.
By Jonathan H. from Westlake Vinyls Company LP
Fantastic product with superb workmanship. We would absolutely recommend SafeRack. Great company to work with, and very adaptable. We like both the ease of use of the gangways and Scott Hite's experience and assistance in our project. We are building a state of the art railcar loading facility in some pretty harsh conditions. Mistakes and errors can really slow or stop our progress. SafeRack took away that concern by providing us with a quality product, that we didn't need to worry about following the manufacturing path. Delivered when and what they promised. We see a long relationship with SafeRack. They have helped us through some difficult design decisions and took the load on themselves. This freed us up to deal with other non-related design aspects. We had some shipping damage issues, that we worked through with SafeRack. Both companies have taken steps to keep this from happening in the future. Fantastic product with superb workmanship.
By Resin M. from Strobel Starostka Construction
Confidence in the SafeRack reputation. Our company has been to four different sites/locations/installations this year. The SafeRack reputation had preceded us at each site. The product gave the customer confidence in the project and our company confidence in that this was the one item we did not have to manage.
By Verne E. from Liquid Systems Inc
The product was delivered fast. The product was delivered fast.
By G.C. M. from Sevier Solid Waste
Very fast. Very responsive. Ease of use. Ease of installation. Easy to work with.
By Vivien S. from Ascend Performance Materials OPS, LLC
SafeRack provided us with the perfect work platform solution. Easy to assemble and provides perfect accessible areas. Fast design and delivery.
By Dan J. from Fuchs Lubricants Co.
Extremely Satisfied
SafeRack has always been there for us. For replacing a unit or just for information, they have been great to work with.
By Adam A. from Dolese Bros Co
Installed as a walkover stile to get access to other side of site over cable tray ran on a sleeper I would recommend this solution, as lead time was non-existent and it solved an issue that wasn't thought to be an issue until the project was almost complete. Short lead time and easy to install.
By Mark C. from Richard Construction Inc.
Everything was extremely positive. Everything was extremely positive – working with Phyllis Sikes made everything extremely easy!
By Darius T. from Lincolnway Energy
Very quick transaction! Very quick transaction! The product was delivered in the time given when ordered.
By Dan L. from Louisville Gas & Electric
I expect great life from this system and little to no additional maintenance. I expect great life from this system and little to no additional maintenance. Parts are easy to order and keep in stock, and it will work well for our guys and keep them safer in case of a fall.
By Ed G. from Badger Mining Corporation
SafeRack associates really know their product and our history. Our salesperson, Molly Laqua, was very helpful in making sure that I received the correct system. She and her team really know their product and our history. Very helpful in making sure that I received the correct system, which arrived in only 2 weeks… nothing new, I have been purchasing SafeRack products for a number of years.
By Walter C. from Nustar Term Partners, TX L.P.
Excellent price for product received The safety gates were delivered just a few days after the order was placed. We received excellent response from the salespeople. The gates were just what we needed for the application – lightweight, sturdy, easy to install and adjustable. Excellent price for product received. Excellent service and fast delivery.
By Michael C. from NuStar Logistics, L.P.
SafeRack is so responsive and the delivery time is so quick. We don't keep many parts in stock because SafeRack is so responsive and the delivery time is so quick.
By Pierce W. from Sabic Innovative Plastics US LLC
Same great quality as before. Same great quality as before.
By Thomas H. from Trouw Nutrition International
The lead time was half that of the competition and that was the main reason we chose safe Rack for this project.
By NULL . from NULL
Everything worked smoothly! If we had any questions all safe rack team members were readily available.
By Manpreet B. from CIG Logistics
Great customer service. SafeRack has incredible customer service and a great sales team. We had a little issue with our procurement and SafeRack logistics, but it was resolved promptly. I couldn't be more pleased with their customer service and how they made my delivery a top priority. Excellent!
By David F. from United States Steel Corporation
Submitted our order with minimal knowledge of the original installation. Stephen did a good job of getting up to speed quickly and submitting our order with minimal knowledge of the original installation. I imagine this was company-wide effort as well. Thanks for the help.
By Warren B. from Progressive Builders Inc
Customer service from Patrick was excellent! He brought the truck with the mock-ups of the products twice so people in the plant could see the product we had spec'd out. Patrick made sure that we would be satisfied with the platform, by laying it out on the floor in chalk and taking precise measurements. We ended up with several modifications to enhance the end product. We are pleased with the system and Patrick's attention to detail!
By Samuel M. from Avery Dennison
Competitive cost, quick quoting, quick construction and delivery. Competitive cost, quick quoting, quick construction and delivery. Positive experience with our rep Mark Gardner, very responsive. We received the gangway on Wednesday. We started installation on Thursday and it was installed by noon!
By Ali R. from Innophos Inc
Everything excellent. Good response time [and] good service during purchasing process.
By Andres A. from Celanese – Wood
A better price than we had anticipated. I appreciated the way our representative, Sam Ham, provided information to us even before we requested it. Plus, along with the customer service, we received a better price than we had anticipated.
By Steve N. from ALSCO Industrial Products Inc.
I was quoted the same day as requested. No negatives. All positive. I missed the cold call from the sales rep, Mark Gardner. I worked off his business card and catalog he left. We got the deal done over email. I was quoted the same day as requested, with price breaks for higher quantities as needed. I received my order real quick – within days. These are truly universal for our Distribution House needs, easy to install and adjust, eliminating the need for chains and hanging signs across stairways.
By Gary S. from Under Armour
SafeRack value and quality is excellent. SafeRack value and high quality is excellent, when you take into account the support and quality of the product.
By Brian K. from Ajax Materials Corporation
This product is super easy to install. My gangway was delivered in the 3 weeks that was quoted to me and I was kept well informed of when it shipped and was expected to be here. This product is super easy to install. When one becomes damaged, it takes a few people and a little time and bam, business as usual. Dana Hamor was awesome. She always gets in touch with me very quickly. I always feel like I am her only customer. I am buying a superior product at a great price and getting the best customer service. I would recommend this G-4 gangway to anyone interested. You could tie my hands behind my back and I would peck at my keyboard with my nose to order one. The customer service is top notch and the product is very well made. I am buying a superior product at a great price and getting the best customer service. Every experience with SafeRack has been wonderful. From the time I ask for a quote until I receive the product, I feel as though everyone there has a hand in the process. I am very skeptical when switching to a new company for anything but since I met with SafeRack several years ago, I knew they were a great company but it wasn't until after we bought our first gangway that I found out just how great they really are. Thank you to everyone there.
By Pascal G. from Lone Star Industries
Good communication. Good communication, Shane kept us posted… Requires less than 35 pounds to lower or rise. No pinch points. Meets OSHA/MSHA guidelines.
By James S. from CEMEX
Exactly what I wanted. Very easy to put together with no missing parts. Everything went well.
By Jake S. from Venables Construction
Your product looks as good as it performs. I found to what extent SafeRack was willing to go in order to get our business and start a relationship. Very happy with the experience. What I like most about the product is the workmanship. But this was an aspect I was already familiar with from a past relationship with SafeRack. Your product looks as good as it performs.
By Steve L. from Inolex Chemical
Jason was a pleasure to work with! Jason provided me with quotes very quickly and responded to any questions or concerns. I feel we have a good working relationship.
By Christina . from Morice
The Shipping was Super Fast! We received our Metal Work Platform extremely fast, two days after we placed our order!
By Mike K. from Blanchard Terminal Co LLC
Delivery was as promised. Was pleased at the initial response from SafeRack. Was the only supplier to physically show up to my office with information, knowledge and genuine concern for engineering assistance in providing the right solution for the application.
By Brett M. from Anvil Corporation
Fast shipping. Very happy with SafeRack. I would recommend this product and SafeRack to anyone. They were fast to respond. Figured out the problem and helped with a solution product. Fast shipping. Very happy with SafeRack.
By Brian N. from Total Lubricants USA
Good communication about changes in delivery schedule. We had good discussion about product attributes/benefits, prompt quote and entering of order, good communication about changes in delivery schedule (the customers may not like delays, but prefer accurate delivery information vs. misleading information)- Chris communicated timing and potential manufacturing delays promptly. We received the product in 6 weeks.
By Brad K. from Styron LLC
This is a quality product at a good price with quick delivery. Excellent salesman response. David Daniel responded with a quote within a few hours of the initial inquiry. This is a quality product at a good price with quick delivery. Your MAUI system increased our safety level, productivity, and added a more professional appearance to our truck unloading area. The entire process was smooth and easy. We are happy with our purchase.
By Troy M. from IMTT – Geismar
Very responsive to our needs. Ease of install, fit, finish and universal application. Jason Stewart was very responsive to our needs. Anyone can see how easy compliance could be with this product.
By Ryan S. from Silver Eagle Refinery Inc.
Very quick. Bryce is always on his game.
By Jim M. from Macs Supply
We are safer because of this product. My salesman was excellent. He got back with me very quickly on all my requests and was very informative. My MP Series RollAStep was excellent quality, vert lightweight and stable. We are safer in the jobs we used to do before we bought this product.
By Craig T. from Nucor Steel Kankakee
Excellent service all around. Excellent service all around. Helped on some of our customization aspects. We liked the team approach from initial info discovery to final product review from this survey. Very professional.
By Rex R. from Factor Gas Liquids Inc.
Custom Made Work Platform Fast and Professional! I approached SafeRack because of my interest in the G Series of Roll-A-Step. Few days later, Bryce Jordan came to my facility to investigate on my need and potential future ones. Quotes and commercial arrangement has been set quickly. Communication between SafeRack and I was fast and professional. Before reception of our platform, we have been invited to visit the SafeRack facility. This place is amazingly clean, partially robotized and professional. Purchased platform is nicely manufactured and easy to use. Later we worked on a custom made platform. Despite the fact that my specifications were not easily reachable, they provide me a solution the same week. I totally recommend this company.
By Arnaud . from Queyron
Metal safety cage Good quality products!
By Pat P. from EnviroSafe Loading SystemsInc
It's lightweight, easy to instal and easy to handle. We like the reliability of the product. It's lightweight, easy to instal and easy to handle. Greg Crawford offered very quick responses. It was delivered on the scheduled date. FYI – the wood pallet used to transport the unit could be more hefty.
By John J. from Boral Material Technologies Inc
Customer service and sales were outstanding. Customer service and sales were outstanding. I dealt with two salesmen. They both responded almost immediately to my calls and correspondence. Product design and quality are top notch. I originally ordered 27 Yellowgates. After having them installed, I ordered an additional 26. Delivery was prompt. The flexibility and safety features this product allows is a huge selling point. Will be using this product again.
By Bill R. from Chevron Phillips Chemical Co.
We needed a new set of stairs and could not be happier with the result! From the PO issue date to the delivery was 35 days. The stairs arrived on 6/18 and were scheduled to be installed on 6/21. I would recommend this to those needing to replace or install new stairs as the units are of heavy-duty construction, the quick drawing approval cycle, and the short delivery time frame. This was outstanding!
By John K. from Solvay USA Inc
Kim Anderson was very helpful. We were already using SafeRack products in our facility in Little Rock, AR. [SafeRack provides] a better way for employees to open manways on top of railcars. The purchasing experience was all positive, no negatives.
By Chris M. from Safety-Kleen Systems
It is an all around great product for the money!!! Our self adjusting stairway was delivered within 5 days just as promised. Our sales rep, Chris Hite, was very helpful. I submitted a drawing to him and he got back with me immediately with the exact product that we were needing. He was also very helpful in getting us through the approval process so that my rack could be expedited. It is an all around great product for the money!!!
By Scott F. from Sonstegard Foods of Georgia, Inc.
Dana Harbuck provided expert and immediate response and feedback. Dana Harbuck provided expert and immediate response and feedback.
By Dorin M. from Georgia Gulf Chemicals and Vinyls Inc.
My salesperson was the best, even with the severe weather that was occurring in their location, they were ready to help. The products were delivered very fast it seemed. The ergo design is nice and the operators appreciate this model the most – the safety yellow color, the design to allow this to be placed on either side of the trucks, and the low profile. All positive!
By Tim M. from Monsanto
Everything from speaking with representatives all the way to the install was easy and deserves an A+. Everything from speaking with representatives all the way to the install was easy and deserves an A+. I am well pleased with the service and the product. Good product, easy to install and representatives were easy to work with. The product also arrived faster than expected.
By Bill H. from Gentex Corp.
Quality and simplicity of construction. I would highly recommend this product because of quick response, quality of construction and ease of installation. We continue to find SafeRack a great partner for providing our team with the highest quality safety equipment.
By John P. from Reg Albert Lea LLC
We are now set up for safe, stable and reliable outcomes. We are now set up for safe, stable and reliable outcomes to our daily work.
By Len T. from NuStar Logistics, L.P.
We love it when our vendors make sure that what we want is exactly what is need. Cost is always a consideration. We look for alternatives, but the quality of your products and the service balances the scales. We received exactly what we ordered. SafeRack also assisted in making sure we knew what was needed and asked questions we had not taken into consideration. SafeRack actually is better at making sure we know what is needed when we only request a product. It is appreciated when the vendor makes sure what we want is exactly what is needed.
By Kevin B. from NuStar Logistics, L.P.
I consider all areas to be excellent. Every time I reach out to Molly, she is quick to respond or if needed to do a sight visit she is readily available. Molly does an excellent job of responding to our needs. I would recommend buying these products. Products are high quality and competitively priced.
By Julio D. from The Lubrizol Corporation
Very Satisfied with our Self Adjusting Stair System Everything was great from speedy quotes to great communication throughout the process. Units arrived on time and enabled our project to be completed on time.
By Capps. N. from Procter & Gamble
Easy to install and construct upon arrival. ErectAStep is quality built, easy to order in a simple set of steps. Delivery time was expedited and it was easy to install and construct upon arrival.
By Tom B. from Marathon Petroleum Company LP
We knew when Molly said they could meet the delivery date, we could count on it. With our confidence in SafeRack, we knew when Molly said they could meet the delivery date, we could count on it.
By Vernon A. from NuStar PL Operating Partner, LP
We are very pleased. The product was delivered very fast. Sales was very responsive – we are very pleased.
By Steve . from Howard Feltis
I was completely impressed with the entire service and quality. I was completely impressed with the entire service and quality that your company gave me during my dilemma. I would recommend this product to other production plants within the company and fellow colleagues.
By Maintenance T. from Mississippi Lime
Very fast delivery and good quality product. Spot on, responded to my email right away. Very fast delivery and good quality product.
By Rene C. from Tetra Technologies Inc
The product is perfect. John Nance had great follow through during all steps: sales to delivery. The gangway is strong, easy to install (1 part), and simple to use. The product is perfect.
By Robert P. from IMTT – Quebec, Inc.
Very helpful. Very helpful as I was not sure what I really was ordering but they helped me and also did not make me feel stupid that I did not know what I was doing, and I didn't have to go through a computer telephone system to talk to someone.
By Randy W. from Armstrong Machine Company, Inc
Everything was great. This grounding system was requested directly by the customer as the best on the market for the best safety and ease of use… Everything was great.
By Luke K. from Centro Inc.
Extremely Satisfied Very responsive to our requirements for our projects – product knowledge, pricing, and delivery.
By Jim K. from Century Contractors
Product installation was spot on. Salesman's knowledge of product, ease of communication with sales, well prepared quote, pricing and delivery. Product installation was spot on.
By Wayne M. from I.P.S.C Company, Inc.
Top notch across the board. I needed an order quickly and SafeRack came through. Product was shipped out fast with good communication. John Bast with SafeRack was top notch. Complete understanding of what I needed, and how to help. Now our employees do not have to strain when opening railcars. Very light weight, less chance of employee falling from railcar., plus less back injuries. Have no complaints with the customer service or the quality of the product. Top notch across the board.
By Martin M. from Univar USA
The equipment is well made and provides the level of safety we desire. I am already recommending within our company. The equipment is well made and provides the level of safety we desire. The two installers made a very favorable impression on our employees as well. The turnkey installation, the weatherproofing of the equipment, the robust construction of mechanical parts with minimum maintenance. Chris Hite has always been quick to respond and offered excellent customer service.
By Jeff H. from Southwire Company
Very responsive and informative. Quick and friendly service. We choose SafeRack to keep our employees safe, keep our customers (truck drivers) safe and for the OEM parts (which fit perfectly). Prompt response to my request for replacement parts. Very courteous and helpful when communicating over the phone and via email. There were no obstacles at all. Very smooth transaction.
By Grant W. from Novelis Corporation
Our experience with SafeRack was great! The experience was great, very professional, and would recommend for any project.
By Ryan W. from Quad County Corn Processors
Katie Kelly was very responsive. Katie Kelly was very responsive from the moment I sent her an order and following up with shipping information.
By Steve N. from Cypress Grove Chevre
ErectaStep platforms are the PERFECT solution. Ray Evans was extremely responsive, got the quotes I requested back to me in a timely manner. I asked for revisions to the quotes a couple of times and each time received a timely update. The ErectaStep platforms are the PERFECT solution depending on the scenario. I LOVE that they are so VERSATILE…various part availability for constructing numerous different platform arrangements.
By Sharon J. from Duke Energy Corporation
Expert help in the ordering process! Excellent customer service to expedite my order. Thanks!!!
By Donald M. from CW Bearing
Light years better than your competitors. Molly Laqua was excellent, responsive and had almost immediate answers to each question or comment. Light years better than your competitors in terms of responsiveness, quality, documentation, and delivery.
By Karen C. from Flexible Lifeline Systems
They did all the foot work. After getting SafeRack involved in trying to find a ladder for our purpose they did all the foot work in finding someone to build the ladder for us. We had several phone follow up calls from SafeRack after they found out what we needed until they found someone to build the ladder for us. We tried to get the original vendor to make the ladder for us and they said they could not. SafeRack said give us a chance to find someone to build it and they did. And we really appreciate what Mark and Tom did on finding a ladder for us.
By Chris M. from Lucite International
SafeRack makes the finest work platforms available. Great product, reliable, easy to use, safe, with fast delivery and friendly service. SafeRack makes the finest work platforms available.
By Jerry H. from DuPont
Product and service was great! Good build quality on everything the facility has bought from SafeRack (We are fans of the Yellowgate in particular). In my personal experience I've always had prompt and attentive service from the SafeRack team anytime I've asked about something.
By Eduardo V. from Cargill Meat Solutions Corp.
Maui Replacement Parts SafeRack provided friendly service and our product was delivered on time.
By Sean B. from Delta Terminal Services, INC.
Recommended for cost and ease of installation. Product was delivered within a week. Good quality that serves my need. I would recommend this product for cost and ease of installation.
By TJ G. from Georgia-Pacific Passport
The product speaks for itself. SafeRack customer service and Greg Crawford were very professional, polite and delivered results as promised. Price was a little on the high-side, but the product so far speaks for itself. I commend both customer service and Greg for pushing through the product so that I could receive it ahead of schedule given my circumstances at the time. Keep up the good work, another order from me will soon follow.
By Buddy M. from CEMEX
I would highly recommend this product. It is very stable and well built. Tom answered all questions quickly and clearly. There has only been positive experiences dealing with SafeRack. Good quality work.
By Jade D. from Big River United Energy
Simple accessibility, ease of movement and product strength. I would recommend this product as it performs very well for the purpose for which it was purchased. The design worked very well for the rail cars it was purchased for, with simple accessibility, ease of movement and product strength.
By Kristi M. from California Steel Industries, Inc.
We love the fact that our mobile unit is both safe and self-supporting. Everything was great in all of our relations with SafeRack. Thank you all very much! Chris is always very responsive and more than willing to do anything necessary to satisfy our needs. The mobile rack, self supporting is what we like most about the product. The construction and the craftsmanship in which the equipment is made is impressive.
By Steve T. from Chemical Plant, South Georgia Area
Longevity, manufacturing quality. Longevity (minimize future failure), ease of replacement parts, and manufacturing quality.
By Chris S. from Shell Lubricants
Great people! Responsive salesmen. Available in-stock. I would recommend this product.
By Dallas D. from ExxonMobil
Our product was delivered in a timely fashion and met our needs. We needed a handrail for our metal platform and SafeRack delivered again. I would recommend it to others as I believe it is a respectable product. It looks very nice and easy to install.
By Ricky L. from Gulf Coast Pipeline Services
All positive experiences! Even my customer agreed! My salesman Joe Free was fantastic, he was incredibly responsive & was very honest with me when it came to what my customer really needed for their application. As I could not be there for the on-site visit – my customer was drawn to a new unit from SafeRack as they already had a unit they were using & liked, recommended by their safety manager, lead times were short & installation is easy!
By Kelsey I. from Dival Safety Equipment Inc.
I wish I had more items to buy! I've known Chris Hite for some time when I purchased some items for our Deland plant. Great salesman. I have given out his number to other people. We had a truck damage a gangway in Deland and you guys got me a new one within the week. Bottom line, it is more cost effective and better engineered to buy your product then to try to fabricate it yourself. I wish I had more items to buy!
By Steve P. from Thatcher Chemical of Florida
Security and peace of mind. I dealt with Phyllis for my order and she was very courteous and knowledgable. She sent my quotes promptly and the order arrived promptly. We like the security and peace of mind in knowing that our product would be contained if something would happen, as well as having the drain for ease of clean up and transporting the product. We found that it was definitely worth the money that was spent.
By Juan G. from Gomaco
Quality!!!!! The MAUI was shipped & delivered on time. SafeRack was extremely responsive. I would absolutely recommend this product. Best portable fall protection in the business.
By Buddy S. from Brenntag NE
Better than the competitor's product. We like the product and have had very few problems with regards to maintenance. The platforms and gangways look better than the competitor's product. The coating is very thick and we have not seen any rusting even on our older installation. Charles MacEachern has a great way of dealing with customers – his communication skills are very good and he is there for the customer when needed.
By Daryl B. from Bayer Crop Science
Very good and responsive. The sales team is very responsive and the product is dependable. We ran into no obstacles buying this product.
By Richard L. from Ken’s Foodservice
Quick and easy installation. Very responsive, and they worked with us to have a comfortable price for our company. Very adjustable which will allow me to use in many parts. I am very happy with the experience with the customer service and I'm looking forward to using you again.
By Migdad M. from Maguire Iron, Inc.
Outstanding!! From the time I gave them a purchase order until I received my unit was 29 days. Outstanding!! Phyllis Sikes in Customer Service is a GREAT person and a treat to work with. Also we have had our first unit about 5 years and love it!! Scott Hite is a very nice man and knows his product!
By Project E. from Quad County Corn Processors
Great customer service. Very prompt. We appreciate your dedication to safety Not being able to raise the cage except from the platform is a plus. We believe safety is part of your passion.
By Mike C. from Cemex
He was great! It was a very professional experience. My experience was completely positive from the very quick call back after an internet inquiry to getting the right product ordered. Being located in New York City, like other large cities, the cost of installation can be very expensive. With this modular product we are able to use our qualified in-house engineers and get this product installed in a difficult location safely.
By Bill P. from New Water Street Corporation
Great products and great customer service! Very satisfied!
By Josh C. from Kinley Construction Group
Everything was great. Your salesman was great in every way I needed him. SafeRack products are built to last. Your company believes in safety.
By Robert C. from International Paper – Rome
SafeRack comes through AGAIN! Everyone I dealt with at SafeRack during this emergency did what it took to get our facility back up and running in the shortest time possible. The replacement unit bolted on even though it was a new model. SafeRack comes through AGAIN!
By Jeff B. from Suncor
We would recommend the MAUI – it is flexible and robust. Excellent delivery – Chris Hite's response was excellent – received follow-up emails with drawings . We would recommend the MAUI – it is flexible and robust.
By Randy P. from Hagemeyer/Georgia Pacific
Great customer service. Good quality product, safe, easy to use, easy to maneuver, and great customer service.
By Jose H. from VSE Corporation
The product looks great. Scott Hite was very responsive. The product looks great.
By Jerry P. from Milk Specialties
Product is very robust and accepted site modifications easily to allow for quick installation. Charles MacEachern was very quick and came to do a site visit right away. Product is very robust and accepted site modifications easily to allow for quick installation.
By Warren B. from Motor Coach Industries Inc.
I have never had an issue with the service from SafeRack. Extremely responsive and helpful. I have always had great dealings with SafeRack. Caelin Lacy is great to deal with always.
Great price. Great quality. Exactly what I was looking for.
By Nathan W. from Brenntag Canada, Inc.
SafeRack was able to provide us the equipment we needed fast. We were very satisfied with the product we purchased from SafeRack a year ago so we decided to purchase an additional for a different location.
By Robert A. from Nutrien Ag Solutions
Very fast. Great response from the salesman. I would recommend this product.
By Gary B. from Hunt Refining Company
My salesperson was AMAZING I have nothing but good things to say about the service. It was outstanding. The sales rep responded to my inquiry immediately and answered every question I had it right away. I'm very pleased and impressed with the quality of customer service at SafeRack.
By Brian T. from Hawkins Chemical Inc.
Very fast and exceeded the time frame. If we need something on a rush order, we know that SafeRack is quick at responding. We're happy as a customer.
By Courtney O. from JMP Solutions
Delivery was very quick. Response was excellent. Very good product delivered at a very reasonable price. Our customer has very specific needs and these were met on every occasion. Delivery was very quick. Lead times are always consistent and short. Response was excellent. I usually would have our quote within an hour or two at the most.
By Dan L. from Choctaw Kaul Dist – Detroit
SafeRack is extremely customer-focused. Pat Early was extremely responsive and made sure that I was satisfied with the proposal. He knew the product line extremely well and could answer, on the fly, any question about what he represents. Lastly, he presented to the MWV employees information about the platform. This went very well and I got buy-in on new equipment. And it delivered surprisingly quickly. I was told that it would be a January 2011 delivery and I would miss out on the 2010 closing. However, the new platform was delivered the last week of December 2010. SafeRack is extremely customer-focused. This is refreshing.
By Theodore S. from Mead Westvaco
Excellent appearance. Easy to use. SafeRack product benefits are 1. Excellent appearance. 2. Easy to use. 3. Provides excellent protection for users.
By Geoff P. from Holcim (US) Inc
Everyone in the SafeRack group was great to work with. I placed this order as a replacement to our damaged equipment. We already knew the benefits of SafeRack loading platforms. We have had one since 2009. We just needed a couple replacement parts.
By Josh K. from Poet Biorefining Glenville
Quality of fabrication and materials is outstanding! Time frame from concept/measurements to installation was reasonable. No better people to work with.
By Chris G. from NABS
Extremely Satisfied with SafeRack The material & info you send is easy to read & understand, any questions are answered promptly & your products are easy to install & well made.
By Chris D. from Irving Oil
The quality of workmanship is excellent. The product was delivered very fast and communication with my rep was very good. He made sure everything turned out well with my order. The quality of workmanship is excellent with SafeRack. Overall, my experience was positive including all aspects of the product and sale. That says a lot about the employees working for the company, which in turn says a lot about the quality of the company.
By Kevin R. from Momentive Performance Materials, Inc.
ErectaStep Work Platform We are Extremely Satisfied with SafeRack!
By Booker S. from Shell Chemical Company
Thanks for the help! Our new work platform works great!
By Rick B. from Gandol Inc.
Very Satisfied with the SafeRack Team! I enjoy working with your entire team. Keep up the great work!
By Ehtan a. from Recycling Equipment, Inc
Built to last with not only quality, but safety in mind. Lead time was important. We did not want to hold up our project waiting for the product to arrive. Our sales rep, Chris Hite, answered all questions in a timely manner and the product arrived in a reasonable time without any additional expediting fees. From the quoting process, right through to the delivery, and even a follow-up by customer service, to ensure that we, as the customer, we have been completely satisfied with our purchase from SafeRack. Built to last with not only quality, but safety in mind. The price was less, but the service was top dollar! End result, this product will last for years in our facility.
By David M. from TSE Industries, Inc.
The installers raved about how easy they were to install. This was the first time we used the ladder gates. The installers raved about how easy they were to install and the fact that they can adjust to meet several different openings were a big factor. We have quite a few ladders with different dimensions and these fit perfect!!
By Bob G. from The Dow Chemical Company
Top quality materials of construction, fast shipping and customer service. Sales department was knowledgeable of product line & customer needs. Communication was excellent and included a follow call to verify customer satisfaction. Safety gates arrived quickly and properly packaged. We have other equipment purchased from SafeRack and product quality, customer service, budget cost and availability for replacement parts are world class.
By Stephen K. from Calgon Carbon Corporation
I had no trouble getting a response to any questions and when I placed the order it was handled well. So far everything has been fantastic and handled quickly. With this product, my operator will have an engineered safety device when working with rail cars that is sized right, designed well and simple to use. Overall, the SafeRack team was very fast and receptive. Great customer service when answering questions as well.
By Nathan W. from Brenntag Canada Inc.
The spill containment is great and will work the best for what we are doing. The customer service was great. I got to talk to someone in the area and we were able to be understood. The spill containment is great and will work the best for what we are doing.
By Benjamin H. from Sentinel Transporation, LLC
Thanks and keep up the great work! Bryce did a fantastic job of answering my questions, providing feedback, quick quotes, delivery, etc. I had one question that Bryce did not know off the top of his head, so he dug into the details and quickly returned an answer. As well as providing options for future orders. Thanks and keep up the great work!
By Doug V. from Liquidyne Process Technologies, Inc.
My product was delivered faster than expected. They were excellent. There was great follow through with all questions and billing issues. I even got a email just saying that Katie was still waiting to hear back from a vendor. Katie Kelly did a AWESOME job!!
One of the biggest selling points for me was the weight of the spill containment that I purchased. It was durable but light enough to easily be moved. I would definitely recommend this product as it fits the description 100%. It is very well built and will provide years of service to our company. All of my experience with the company was above standards and expectations. Everyone was fast to respond and very nice and respectful. The product was more than I expected and the price was very competitive.
By Erik P. from Remote Area Medical
Rolling Stairs The quality of the brands met our customer's satisfaction.
By Richard R. from Shining Ray Global
SafeRack has the construction process down. Ease of use, fast delivery, cost effective. Although we have yet to use it, I would recommend this product. It is a great fit for the application and it seems SafeRack has the construction process down.
By Buddy S. from UPM Raflatac
Dependable, quality product and order accuracy. SafeRack is a good company – delivering on time and providing the necessary details is a good asset of your company. Dependable, quality product and order accuracy. Keep up the good work.
By Bob G. from Alaa Industrial Equipment Factory
We needed a replacement part and it was in stock and ready to ship Our metal gangway needed a replacement spring. SafeRack made sure we received it quick.
By Ray S. from Engineered Systems Inc
Our expectations were met, response was timely and complete.
By Dan H. from Shell Chemical LP
Very responsive. Quality… Quicker than expected. All positive.
By Eugene L. from Gencor Industries Inc.
Our sales rep was very responsive. Our sales rep, Molly Laqua, was very responsive, called to verify what was needed that accompanied the item ordered.
By Les F. from Nustar Refining LLC
Extremely satisfied! Quality of service, materials, and facility. Saferack's broad array of products and technical knowledge is second to none.
By Matt M. from Nexans




