Why Customers Choose SafeRack

Emco Swivel Joint Positive experience. Caelin was very helpful and provided answers to all questions.

By B. K. from Erco Worldwide

The product was delivered within the week. My salesperson was always responsive, within 24hrs of reaching out. The YellowGate is exactly what we were looking for.

By JR D. from Healing Place Church

A good safety solution! We like the right angle approach in the unit design, and the never flat fire design. The delivery was faster than I expected. Everyone was very helpful, there were a lot of knowledgeable people ready to help. A good safety solution!

By Dustin C. from Aloi Materials Handling

I made the right choice with SafeRack. I made the right choice in buying from SafeRack. My order was delivered within one week, very prompt.

By Ivan T. from Crop Protection Services

The wrench was delivered in 1 week. The wrench was delivered in 1 week. We use the tool for tightening lags. Because of the height of the tool, it allows the user to be able to stand in more of an upright position as opposed to having to bend. This will help promote better posture and eliminate back strain.

By Gene C. from Union Pacific Railway

Quality is at the top of the industry in my opinion. My dealings with SafeRack has always been positive. SafeRack personnel are always very easy to discuss items with and very responsive. Quality is at the top of the industry in my opinion. Delivery was as promised when the order was placed.

By Chris S. from Mississippi Lime Co

Cuts operational cost as well as being an ergonomic asset. Very good product design with a large view area of site glass, cuts operational cost as well as being an ergonomic asset, and cuts percentage of costly lost time accidents.

By Ryan M. from Kinder Morgan

ErectaStep platforms are the PERFECT solution. Ray Evans was extremely responsive, got the quotes I requested back to me in a timely manner. I asked for revisions to the quotes a couple of times and each time received a timely update. The ErectaStep platforms are the PERFECT solution depending on the scenario. I LOVE that they are so VERSATILE…various part availability for constructing numerous different platform arrangements.

By Sharon J. from Duke Energy Corporation

Very responsive. Great follow up. Very responsive. Great follow up. Quality service after the purchase…Very reliable. Easy to retrofit. Easy to improve per customer changes.

By Ray C. from International Paper-Prattville

YellowGate XL Carey was very professional during his visit. He was also clear when presenting the options and understanding of the situation of our plant. Although the larger purchase was not approved, he still was helpful in answering my questions and assisting us in the smaller purchase we made.

By Erika S. from T Minerals LLC

I received the order 4 days after it was placed. I received the order 4 days after it was placed. My salesperson was pretty responsive. My customer likes the Todo brand.

By Bill F. from BDI

You know how to provide excellent Customer Service! From acknowledging receipt of my PO to advising me of the shipping details. I was given everything I needed.

By Kathleen O. from Handling Specialty

Great communication on status of order until delivery. Top notch, simple easy process getting order placed. The purchase experience from initial contact with sales to delivery at one of our remote sites was smooth and without effort. Great communication on status of order until delivery. Packaged very nicely with everything you need.

By RJ T. from Bureau of Reclamation

Service was top notch! Service was top notch! I'm very pleased with the overall customer service. Linda Hardee was very helpful and punctual.

By Richard N. from O’keeffe’s

SafeRack is our sole provider of railcar pans. Phyllis was, and always has been, very easy to work with and makes ordering your products a real pleasure. Cost, quality, and reliability will definitely make SafeRack our sole provider of railcar pans.

By Eddie G. from A&B Welding

We purchase these probes yearly. We purchase these probes yearly, and our sales rep, Ray Evans, is always very helpful.

By Jeff B. from Invista S.a.r.l

Excellent customer service, a plus in today's competitive marketplace. I received excellent customer service… a plus in today's competitive marketplace. Transloading sites must have some sort of containment; this is compact, lightweight, and easy to store for quick access when needed.

By Chuck I. from Eagle Rock Energy

Elliot took excellent care of us… Nathan Elliot took excellent care of us. He listened to our needs and met them.

By James M. from Los Alamos National Laboratory

Perfect combination of utility and features. Very impressed with the initial phone call and subsequent conversations throughout the purchasing process. My salesperson was very patient as I had to get the purchase approved, which took several weeks. Did not realize the quality of the construction. Very sturdy and much larger than I expected. Perfect combination of utility and features.

By Craig P. from Wilbur-Ellis

Better fall protection for our staff. Safety, safety, safety. Good experience with Ike in Customer Service getting the missing hardware corrected swiftly. Great product – it has my recommendation.

By Buddy S. from Brenntag NE

Fast shipping. Very happy with SafeRack. I would recommend this product and SafeRack to anyone. They were fast to respond. Figured out the problem and helped with a solution product. Fast shipping. Very happy with SafeRack.

By Brian N. from Total Lubricants USA

All my questions got a response the next day. Dana Harbuck is excellent, I had some questions and got a response the next day.

By Billy P. from Canexus Chemicals Canada LP

Grounding Equipment The team that helped me put together a quote for a customer recently was very helpful and always available. They were quick to respond and always willing to jump on a call with the customer and help finalize the bid process.

By Brent V. from Graybar

Product is of high quality and is fairly priced. If I ever required a urgent shipment, SafeRack would help expedite the process for me. The [salesperson], Caelin, was always readily available and willing to help provide me options for what I was looking for. The swing gate is easily adjustable and can be site installed to fit a wide range of dimensions. I would recommend this product not only for the reasons above but the company has been very responsive when ever I needed assistance.

By Mark D. from Bird Construction

Build quality is great, and the range of customization is wide. It was difficult to find a situation the Maui couldn't fit or easily and relatively cheaply be made to fit. The mobility is great, but being able to provide protection for both ISO style and common carrier bulk tankers was a major selling point. The assembly is easy to do ourselves. Maintenance of the Maui is very simple. What parts may need serviced or replaced or cheap to order and can be done onsite by in house maintenance. Provides great protection to workers on top of bulk style tankers or similar, especially if you live in areas with inclement weather.

By Zach C. from Superior Oil Company, Inc.

Quick service and the parts fit exactly. Quick response and detailed in his knowledge of the parts. We were able to repair our lifting gang steps and return them back to operations. Great customer service and great product.

By Kyle B. from International Paper Company

Extremely Satisfied with SafeRack The material & info you send is easy to read & understand, any questions are answered promptly & your products are easy to install & well made.

By Chris D. from Irving Oil

Our sales rep Mark Gardner, was at the top of his game. Product was delivered fast and on time. Our sales rep Mark Gardner, was at the top of his game on responses to our questions. The product is well built and will keep our workers safe on the tracks.

By Byron S. from E.I. DuPont de Nemours and Company

I worked with Travis McCraine and he was amazing to work with. I worked with Travis McCraine and he was amazing to work with. Travis was the only rep that would visit the site among all your competition so this made it a no brainer. The product is easy to install. It is a quality made product. You have a solution to fit any configuration available. It would have been nice to get the product to the customer on Friday instead of Sunday but that was not all your fault.

By Jay J. from Grainger Dayton

An absolute pleasure to work with. Linda Hardee is an absolute pleasure to work with as well as the other staff at SafeRack. Whether it was a warranty related issue or not, the parts, service and QC personnel have been very helpful and professional. When I have entered into discussions about trucker safety, I very confidently throw the name SafeRack around.

By Synda J. from Riverside Cement Company

Considerably faster than I thought. High safety rating, ease of use, competitive pricing. Being kept in the loop every step of the way with the production and shipping of the product.

By Michael T. from Dyno Nobel Inc.

Very durable, adjusts easily for various applications. Very effective for its intended purpose. Hard to narrow [favorite specific features] down to just one, but I suppose ease of use, which is most important in protecting our employees. All aspects have been very positive.

By Doug S. from Clean Earth of North Jersey, Inc.

I can always rely on SafeRack every time. SafeRack delivers as promised good quality products and at a reasonable price. We received very fast service from our sales guy, John Nance. I can always rely on SafeRack every time I need their products.

By NULL . from IGI Wax – International Group

It is an all around great product for the money!!! Our self adjusting stairway was delivered within 5 days just as promised. Our sales rep, Chris Hite, was very helpful. I submitted a drawing to him and he got back with me immediately with the exact product that we were needing. He was also very helpful in getting us through the approval process so that my rack could be expedited. It is an all around great product for the money!!!

By Scott F. from Sonstegard Foods of Georgia, Inc.

SafeRack was a good company to work with. SafeRack was a good company to work with. I would recommend these loading arms.

By Ashish M. from Koch Nitrogen

Very responsive to our needs. Ease of install, fit, finish and universal application. Jason Stewart was very responsive to our needs. Anyone can see how easy compliance could be with this product.

By Ryan S. from Silver Eagle Refinery Inc.

SafeRack turned a negative situation into a positive outcome. The construction of the unit is better than the competition and is very visible as it sits next to other gangways. It stands out! We had been given bad center line measurements from the end user and needed immediate help. David Daniel helped expedite a new gangway and all involved appreciated his help which turned a negative situation into a positive outcome, achieving the ultimate customer experience… Thanks SafeRack!!!

By Mel I. from Lake Charles Rubber & Gasket Co., LLC

Quality Workmanship Engineering Jason is one of the best, if not the best sales person that I have ever worked with. I would absolutely recommend this product to anyone looking for this type of product. The entire experience from start to finish was perfect!

By Buddy S. from Brenntag Northeast

Very responsive. Fast turn around. Very responsive, answering emails and returned phone calls promptly, including overall sales, engineering, customer service, and SafeRack was able to meet our project schedule. Fast turn around. Purchased and installed by same company with SafeRack performing all the coordination with Nucor and design of the foundations.

By Dan H. from DCP Midstream LP

Great fit, quality materials and well-engineered design for strength. The original point of contact was unfamiliar with the product but had no problem getting us to the right person who was very knowledgeable and helpful. The product was the exact replacement with no modifications needed. It arrived before it was expected. Overall, great fit, quality materials and well-engineered design for strength.

By Jerry S. from Oakley Tank and Equipment

Good communication and fast response! Very satisfied!

By James M. from Corteva

The product is perfect. John Nance had great follow through during all steps: sales to delivery. The gangway is strong, easy to install (1 part), and simple to use. The product is perfect.

By Robert P. from IMTT – Quebec, Inc.

SafeRack allows us to meet all our safety needs. Our product arrived slightly inside expected delivery date. Our customer service rep, Phyllis Sikes, was excellent and always available. We liked the fact that your product is pre-engineered and turn key. The safety aspect of our field is evermore important, so we have evermore important needs. SafeRack allows us to meet those needs.

By Dave G. from Strobel Starostka Construction

Easy transaction, quick delivery, easy to install. Easy transaction, quick delivery, easy to install.

By Peter O. from Gundersen Health System

SafeRack comes through AGAIN! Everyone I dealt with at SafeRack during this emergency did what it took to get our facility back up and running in the shortest time possible. The replacement unit bolted on even though it was a new model. SafeRack comes through AGAIN!

By Jeff B. from Suncor

Durable, lightweight engineering, low cost and friendly staff. As soon as I placed the call, the salesman was making plans to arrive at our warehouse to help figure out exactly what application was going to work best for my team. He made it to us within just a few days of the initial conversation, and we were able to come up with an extremely safe solution that worked! The equipment purchased was delivered sooner than our salesman originally estimated! We were able to almost double our productivity after purchase of the MAUI. We love how light this unit is! We also love how, compared to other models on the market today, SafeRack has the MAUI that is free standing, lightweight, easy to move in and out of tight areas and is simple to operate. We searched high and low for a good lightweight, adjustable platform for our warehouse. If it would not have been for SafeRack's durable, lightweight engineering, low cost and friendly staff, we would still be on the market searching today!

By Vicki E. from Halliburton

Your people are easy to work with. They were very helpful in getting us what we needed. They also made phone calls to reconfirm the order was right. Cost is right. Your people are easy to work with. Saves our insulated piping, safer for our personnel, easier access to our inner tanks. High quality, easy construction, and the finished product makes our tank farm look good.

By Valerie H. from CHS Inc.

Quick and easy installation. Very responsive, and they worked with us to have a comfortable price for our company. Very adjustable which will allow me to use in many parts. I am very happy with the experience with the customer service and I'm looking forward to using you again.

By Migdad M. from Maguire Iron, Inc.

Bryce was aware of the immediacy of this project and did everything he could to help us expedite the work. SafeRack worked with us to meet our tight schedule. The main reason for knocking a star off is that our system required several modifications to address issues that seemed to be known to Saferack, and resolving these issues and punch list items took a long time and were costly.

By Andrew P. from Haskell

Customer service and sales provided quick responses when I had questions. Quotes were delivered quickly, and order was processed quickly once p.o. was issued. Great product. Good support from sales staff, even made attempts to travel out of their way to our facility if needed. I was very impressed with the quality of the stairs relative to their cost, and will definitely consider Safe Rack on future projects.

By Kyle K. from Delek Logistics Partners, LP

Fantastic! Taelor was awesome. She had great follow up time and any questions I had she had an answer for! We have ordered a couple of these from you guys, great product. A delivery truck took out the one we put in earlier in the year.

By Plant M. from HD Mechanical

SafeRack was able to provide us the equipment we needed fast. We were very satisfied with the product we purchased from SafeRack a year ago so we decided to purchase an additional for a different location.

By Robert A. from Nutrien Ag Solutions

Our alcohol shipping department was so impressed during the commissioning… Our alcohol shipping department was so impressed during the commissioning of our new product loadout they are requesting 3 more loading racks for our railcar access.

By Kirt H. from MGP Ingredients, Inc.

Great product and reasonable price. There were a few fit things we had to work thru, but overall not bad.

By Matthew D. from Koops Automation Systems

Everyone was pleasant to deal with. Price, lead time and the life of the product makes this a smart buy. Overall from the RFQ, to the response, to setting up terms, all the way to receiving my order was done efficiently and everyone was pleasant to deal with.

By Rene C. from Encon Plastics

Extremely Satisfied Mr. Rose is the type of professional sales rep that you want to work with. He is quick to reply with any questions or needs. He's very knowledgeable about the products that he can supply us with. He checks in regularly and is a pleasure to meet or chat on the phone with.

By Tracy W. from Blue Apron

We love the ease of installation, durability and great customer service. Our quotes and drawings were received in good time, and the product was delivered well within the quoted time. We love the ease of installation, durability and great customer service.

By Mike S. from First Chemical Corporation

I would recommend this product. I would recommend this product. It is a good solution and the service is good.

By Rodney M. from Pronumex

Service, quality and ease of use… Very fast delivery. Very good quality and service from salesman and everyone else.

By Dua T. from Sanimax ATO Inc.

We are satisfied with our Ultratech spill containment solution I ordered your containment barrier wall. It went together very easy and the tarp snaps on the rails. It’s easy to step over to get into.

By Richard J. from Cornejo Corp

The easiest and most valuable purchasing experience I have had. Received the products I wanted, at a great cost and in a timely manner. Very versatile product. Easy to install and use. Great customer focus. One of the easiest and most valuable purchasing experiences I have had in over 20 years.

By Christina K. from Provimi North America

Light years better than your competitors. Molly Laqua was excellent, responsive and had almost immediate answers to each question or comment. Light years better than your competitors in terms of responsiveness, quality, documentation, and delivery.

By Karen C. from Flexible Lifeline Systems

Very well designed and thought out. The experience was all positive after a brief email I was sent a highly descriptive and a colored 3D layout of the item I was purchasing, this company is extremely professional and well organized, in the past trying to purchase something similar led to long drawn out procedures of special engineering and drawings which led us just to fabricate our own items taking needed workforce time away from other projects, also the sales coordinator Patrick Free is professional, quick and thorough with his quote and sale.

By Shawn Q. from Dublin San Ramon Services District

Very fast. Great response from the salesman. I would recommend this product.

By Gary B. from Hunt Refining Company

Great customer service and delivery. Very helpful and quick delivery!

By Alan G. from Veolia American

SafeRack associates really know their product and our history. Our salesperson, Molly Laqua, was very helpful in making sure that I received the correct system. She and her team really know their product and our history. Very helpful in making sure that I received the correct system, which arrived in only 2 weeks… nothing new, I have been purchasing SafeRack products for a number of years.

By Walter C. from Nustar Term Partners, TX L.P.

Replacement part shipped fast in the time frame requested We needed a replacement part for one of our top loading arms. Heath Mann was very helpful making sure we would receive our product on time.

By John M. from CHS Inc.

Replacement of SafeRack gangway due to damage sustained to the existing. I have and will continue to recommend SafeRack to those in the industry. My experience with all of their employees has always been positive; their expertise, knowledge, and willingness to help has always been invaluable……A top notch organization!

By Steve T. from Eddystone Marine

I really enjoyed working with the SafeRack team. John Nance did a marvelous job with me, he always made sure the service was A1 when I had a question, he was always answering right away. I really appreciate working with him on this project. Project was delivered right on time. I really enjoyed working with the SafeRack team.

By Andy H. from Dyno Nobel Canada

Easy to work with, no pressure. Easy to work with, no pressure and Pat gave us names of other customers that would be willing to show us the product. We plan to use it daily in our truck bays to help when unloading coils. This will keep the truck drivers untarping their loads much safer.

By Mike A. from Material Manufacturer

Everything from speaking with representatives all the way to the install was easy and deserves an A+. Everything from speaking with representatives all the way to the install was easy and deserves an A+. I am well pleased with the service and the product. Good product, easy to install and representatives were easy to work with. The product also arrived faster than expected.

By Bill H. from Gentex Corp.

SafeRack has what I want, when I need it, and sent to me quickly. I would absolutely recommend SafeRack. Working with David and Dana has been great! This was just a small add-on" to a larger order but SafeRack gave it the same priority as the larger order. Great job!!! SafeRack has what I want, when I need it, and sent to me quickly."

By John S. from ConocoPhillips Company

New Loading Rack Gangway for Western Refining Terminal The salesman at SafeRack was very helpful with our Loading Rack Gangway purchase. The product was delivered on time and correct.

By Temo B. from Western Refining Terminal

The product is simple, clean, and sturdy. The product is simple, clean, and sturdy. I would recommend the product and consider SafeRack again should a project require a loading dock system.

By Dorian M. from Murphy Oil USA

Sales person was very responsive and our replacement parts shipped immediately I bought a spare spring for one of my SafeRacks and was able to give a serial number of my unit and knew that I was getting the correct part for it.

By Jason W. from Chemtrade Logistics (U.S.), Inc

Fred went out of his way to ensure the project came to a successful completion. Fred went out of his way to ensure the project came to a successful completion. Everything was as advertised.

By Matt H. from Mississippi Sand

Extremely Satisfied Sales Rep is very friendly and knowledgeable. We get the right materials every time. Treats us like family and not just another number""

By Rusty A. from J C Stanford

The system is a safe means of loading our trucks. Travis McCraine was very responsive. The system is a safe means of loading our trucks. I'd recommend it.

By Rakesh P. from CMS Land

Customer service, sales, engineering of the product and the quality was great. The product was delivered in about 5 days. Customer service, sales, engineering of the product and the quality was great. Delivery was good time-wise and price was less than the other gate openers I priced. I would recommend this product because it makes opening the hopper car gate safe.

By Brandon M. from Dyno Nobel

Very responsive. Light and easy to assemble. Very functional.

By Eric R. from Barton 1792 Distillery

Thanks and keep up the great work! Bryce did a fantastic job of answering my questions, providing feedback, quick quotes, delivery, etc. I had one question that Bryce did not know off the top of his head, so he dug into the details and quickly returned an answer. As well as providing options for future orders. Thanks and keep up the great work!

By Doug V. from Liquidyne Process Technologies, Inc.

We will be buying from SafeRack in the future. All nuts and bolts were in the package and everything was in good shape. Great timing, availability and service. It was a pleasure doing business with SafeRack and I will pass on to all other locations. Thanks again for your services. We will be buying from SafeRack in the future.

By TJ G. from Lineage Logistics

Quality. Can't say enough about the quality. SafeRack offers a very trustworthy and quality product. Delivery comes through in a pinch. Engineering offers quick turnaround on their drawings.

By Becky N. from Erdmann Corporation

Will definitely buy again in the future. John Bast was very quick to reply and very helpful. In my experience, some shop-built or pre-fabricated systems are of low quality. The design and manufacturing quality was better than expected. All positive comments, nothing negative. Will definitely buy again in the future.

By Doug J. from Caljet Of America LLC

Ray is a major reason why this is our third purchase from SafeRack and why we will keep coming back. Ray Evans called me back in less than an hour on the first call and on the next couple of calls, less than 10 minutes. The replacement gangway and safety cage was delivered on time. This was the third purchase from SafeRack. Our salesman gave us several ways to go so that we could stop the damage the truck drivers were causing to this piece of equipment. He has always helped us in the past, and so far no one has damaged it. He said he would drive up if we needed more help or other ways of installing. That is why we keep going back to Ray and your company.

By NULL . from Chemical Plant in North Carolina

SafeRack met our needs perfectly. I went to SafeRack based on past experience and knowing that you had the product I needed. Your quick response and delivery helped ensure that a safety issue at our facility was addressed promptly. SafeRack met our needs perfectly.

By Azman A. from FujiFilm Hunt Chemicals U.S.A., Inc.

One of the fastest deliveries of any material that I have ordered. One of the fastest deliveries of any material that I have ordered… Our maintenance people commented on how easy it was to install the gates. Operations was happy that they finally got gates that worked well. Will absolutely recommend YellowGate!

By Hanspeter D. from Hess Corporation 0440

Quality equipment, reasonable pricing, and great service. Our customers waited til the last minute, but there were no issues going this route with SafeRack. When we contacted SafeRack, we were called back the same day, if not the next morning, and we were able to talk to someone that really knew the product. With SafeRack I feel that we will be able to find quality equipment, reasonable pricing, and great service.

By Lisa G. from Two Guys Mechanical

Good price, and no issues. Satisfaction… they fit right back into place like the old one… good price, and no issues.

By Kris M. from NuStar Logistics, L.P.

Will buy another. Our sales rep, David Daniel, was very responsive. He came to the plant site in a very timely manner to look at where we were going to install the new rack. Well-engineered and manufactured product, no problem to install. Will buy another.

By Bruce G. from Resinall Mississippi Inc

Delivered with exceptional speed. The product is good, easy to install and was delivered with exceptional speed. We needed quick delivery, and with Mark Gardner's help, the rush delivery time was met.

By Barry B. from Procter & Gamble Manufacturing

ErectaStep Platform System Great transaction, plan to work with SafeRack again next year.

By MG N. from Enterprise TE Products Pipeline Co

The lead time was half that of the competition and that was the main reason we chose safe Rack for this project.

By NULL . from NULL

Excellence. Great service. The ability to make changes on site is a plus. Our experience was all very positive.

By Woody B. from Sylvester & Cockrum Inc.

Both delivery and customer service were fast. Both delivery and customer service was fast, courteous and follow-up was great.

By Jesse W. from Quick Fuel Fleet Services

This product improves safety. Fast delivery, very responsive sales staff, and worked well addressing our safety concerns. The weight, dimensions, color and durability are all great benefits of this product. Not forgetting the overall reason to recommend this product, it improves safety.

By Michael R. from City of Winnipeg

Ease of installation, reliable service. SafeRack is a reliable company that is informative in their products and customers. Sales kept me in mind after I was unavailable to answer emails for two weeks because of vacation and work.

By Keith C. from Lucite International, Inc

I would definitely recommend SafeRack in the future We needed a new valve spring for our equipment and SafeRack provided a fast solution.

By Miguel E. from FPS Group Services

Faster shipment than their competitors. SafeRack had material ready for shipment within 1 month of order placement. Other competitors offered 3 to 4 months. The product was easy to assemble, worked very well and came in different sizes. SafeRack was the only company I wanted to provide me with the gangway. I found that SafeRack offered more quality items that I would purchase in the future.

By Jeff E. from Cartagena Refinery

The results have been excellent every time. Everything was positive. The item is high quality, the price is lower than other products on the market, and the sales team delivered on the promise of a quick delivery, for our application it's perfect. Safety is a big concern, we unload a flammable product, and this product keeps our team members safe. We have done business with your company before and the results have been excellent every time.

By John D. from ADM

Top notch across the board. I needed an order quickly and SafeRack came through. Product was shipped out fast with good communication. John Bast with SafeRack was top notch. Complete understanding of what I needed, and how to help. Now our employees do not have to strain when opening railcars. Very light weight, less chance of employee falling from railcar., plus less back injuries. Have no complaints with the customer service or the quality of the product. Top notch across the board.

By Martin M. from Univar USA

Cost-effective access platform to test grain in semi-trailers SafeRack's Mark Gardner was excellent to work with and he was always willing to help and change where necessary… he was very patient even throughout the 15 rounds of design changes.

By Austin H. from Gray Construction

Very Satisfied with SafeRack Every order has been a smooth transaction. Thank you SafeRack team.

By Ethan G. from Recycling Equipment, Inc

Customer service was excellent. Customer service was excellent and I received the order as promised. We now have a safer way of getting on semi flatbeds. The safety, security and accessibility are the biggest benefits.

By Tony B. from Gateway Extrusions, LTD

We are really happy with the unit and ordered a second one. So far, we are really happy with the unit and ordered a second one. The drivers feel confident when they are grounded. Dana Hamor was very responsive – even considering the time zone change.

By Jerry S. from Mac & Mac Hydrodemolition Inc.

Both salesmen have been on top of every question or concern. Both salesmen involved with this project have been on top of every question or concern I have had, and have provided timely responses. I was interested in purchasing a complete, turn-key installation. SafeRack was the only vendor that provided it.

By Sherman R. from Brenntag Specialties, Inc.

Addressed all my safety concerns. Very good quality and very adaptable to my project, with the pre-engineered modular design. It is a superior product, and exceeded in covering all my safety concerns.

By Chris P. from Sentinel Transportation LLC

Positive experience all the way around and we love our gate Ease of communication, rapid response, friendly and professional service.

By Deborah R. from Perry County Health Department

I simply place the order and everything else is taken care of. I just want to say how great everyone at SafeRack has been to us since we started using them for our gangways. Dana Hamor, Tom Semiklose and John Edwards have been very, very helpful and always respond quickly to my calls or e-mails and I have no doubt that everyone at SafeRack is just as great as they have been to me. The purchasing of a great quality gangway is not a problem anymore. I simply place the order and everything else is taken care of.

By Ed S. from Buzzi Unicem

Great service and a quick solution to a safety concern. The product was on time and there was a time sensitive element to the project. Sam was awesome and his office support in shipping updates was excellent. It’s the best platform / gangway solution in the industry.

By Chris M. from EMW Industrial

Quality products and good response when issues arise. Personally, I truly appreciate customer service. Many companies have similar products, they might be cheaper, better or worse. Regardless, it is always important to know that your sales engineer cares about your and your plant. Curtis and John have visited our plant multiple times, spoken with area supervisors as well as the operators (the most important ones). They have gained trust by showing quality products and good response when issues arise.

By Jon C. from Western Refining Company LP

Products delivered within a week! Response was good – and products delivered within a week!

By Alex C. from Western Petroleum

Very fast delivery and good quality product. Spot on, responded to my email right away. Very fast delivery and good quality product.

By Rene C. from Tetra Technologies Inc

SafeRack came through! We had to do some gap filling on the ramp for our railcar fall protection unit. Your competitors could not supply the necessary products in time, but SafeRack came through with the add-ons……in time! Delivery time was as expected. Stephen Todd is always on top of things, keeping me informed. His communication throughout the project was excellent. We would recommend SafeRack because they supply good products.

By Dan P. from Hexion, Inc.

The product is very well designed. My salesman Bob was very responsive and helped me through the entire process and was very cordial as my customer kept requesting different options. The product is very well designed. The fact that you carry a wide variety of products for the customers we deal with is a big plus. The biggest benefits are safety, ease of movement and that it's corrosion-free.

By Scott E. from CRS Contractors Rental Supply

Increases safety for our drivers, easy access, even a child could operate it. Dana Brogdon, lead customer service representative with Molly Laqua, and Aubrey Laqua MEI (installation) worked very effectively together and kept communication lines open throughout the order and even followed up after installation that was earlier than anticipated. It wasn't as difficult as I thought it would be to replace our SafeRack. Increases safety for our drivers, easy access, even a child could operate it.

By Ken P. from Terracor Logistics (USA) Inc.

Priced within reason – even special order parts. Curtis and Cody were a lot of help FROM THE VERY START OF THE PROJECT. This was a special project and had to have special pieces made to order and SafeRack came through for us. The sales team worked with us because we had to break up order on different PO's. Items were priced within reason – even special order parts! Great quality material, fast delivery – some things come right off the shelf. Items were delivered within 10 days of placing the order.

By Don E. from Hexion, Inc.

Ease of mobility. Safety. Multiple heights. Just used it today for the first time. Easy to use and set up. Makes getting to the top of tank wagons and iso-containers much easier.

By Mark H. from King Industries, Inc.

The Yellow Gates" arrived within a few days of placing the order!" We installed the Yellow Gates on all machine platforms above 4ft. They are far superior to using chains since the operators do not have to think about closing them once they access the platforms.

By Ritchie B. from American Excelsior Company

Very Satisfied They are always on their game with helping with our everyday needs.

By Dale P. from Veolia American

Everything was smooth sailing, from sales to delivery. The product is excellent. I used it before in another facility. It's easy for my employees to operate. Mark Gardner was responsive. Everything was smooth sailing, from sales to delivery. I recommend this product.

By Dale P. from Cargill Inc.

Customer service from Patrick was excellent! He brought the truck with the mock-ups of the products twice so people in the plant could see the product we had spec'd out. Patrick made sure that we would be satisfied with the platform, by laying it out on the floor in chalk and taking precise measurements. We ended up with several modifications to enhance the end product. We are pleased with the system and Patrick's attention to detail!

By Samuel M. from Avery Dennison

I was most impressed by the friendliness and professionalism. The SafeRack Grounding and Monitoring Systems offered easy installation and integration with our system. I was most impressed by the friendliness and professionalism shown by Mr. McCraine in responding to all of my questions, making me feel like a priority. The speed of delivery and all other aspects of the order were satisfactory as well.

By Dan M. from JM Smucker Company

They did all the foot work. After getting SafeRack involved in trying to find a ladder for our purpose they did all the foot work in finding someone to build the ladder for us. We had several phone follow up calls from SafeRack after they found out what we needed until they found someone to build the ladder for us. We tried to get the original vendor to make the ladder for us and they said they could not. SafeRack said give us a chance to find someone to build it and they did. And we really appreciate what Mark and Tom did on finding a ladder for us.

By Chris M. from Lucite International

I am now aware of different types of containment solutions for future projects. The product was delivered ahead of expected delivery date. Our sales rep, John Nance was excellent. Sent me information on the same days requested (product instructions, detail drawings, MSDS, ect.). I am now aware of different types of containment solutions for future projects. Should I come across a time for the need of containment solutions, I would definitely utilize SafeRack for assistance and product ordering.

By Jordon E. from Triple Crown Enterprises LTD

We needed a custom swivel joint and SafeRack delivered! Our company was in desperate need of a new BRZ Buna-N-Mai 1 swivel joint. SafeRack was able to provide us with the product quickly!"

By Tiffinie P. from Oncology Services International

Great service from our inside sales rep. Knowledgeable service team. Quick responses.  

By Chase W. from Superior Silica

The spill containment is great and will work the best for what we are doing. The customer service was great. I got to talk to someone in the area and we were able to be understood. The spill containment is great and will work the best for what we are doing.

By Benjamin H. from Sentinel Transporation, LLC

This is a great product that can be modified to solve many issues. This is a great product that can be modified to solve many issues. I found that during the field measurement step, manway access has to be considered so supports or legs are not in the way. I appreciated the field support from Shane, who was very responsive, the pre-engineered design and the easy assembly.

By Damon L. from Calumet Specialty Products

The equipment is well made and provides the level of safety we desire. I am already recommending within our company. The equipment is well made and provides the level of safety we desire. The two installers made a very favorable impression on our employees as well. The turnkey installation, the weatherproofing of the equipment, the robust construction of mechanical parts with minimum maintenance. Chris Hite has always been quick to respond and offered excellent customer service.

By Jeff H. from Southwire Company

Our expectations were met, response was timely and complete.

By Dan H. from Shell Chemical LP

Our new gangway looks very well built. Very professional looking product. The shipping cost was the only concern of the customer. Saferack was able to get that down by a few hundred dollars.

By Taylor P. from Lake Charles Rubber

The quality of the design and construction was what we like most. SafeRack is a good company with a capable staff. You make a good product and your people are very knowledgeable about your product and its capabilities. John Bast always responded to any request that I had – and the delivery schedule was crucial – the promised delivery dates made the difference. The quality of the design and construction was what we like most. I would absolutely recommend your product. We have bought product from your main competitor and we are much more pleased with the SafeRack experience.

By Jim H. from Alon Bakersfield

Product was delivered in a very timely matter. Product was delivered in a very timely matter and my salesperson was very receptive and responsive to my individual needs.

By Kris M. from REG LLC

Very helpful. Very helpful as I was not sure what I really was ordering but they helped me and also did not make me feel stupid that I did not know what I was doing, and I didn't have to go through a computer telephone system to talk to someone.

By Randy W. from Armstrong Machine Company, Inc

Quality products that also Appear to be quality products. If you drive into a yard or facility with SafeRack products, it’s almost immediately evident that the company cares. The products stand out.

By Wendell W. from Mosier Fluid Power

We would recommend this product. The salesman Steven Dew was very responsive and kept me updated during the whole sales process. He emailed multiple times to provide updates for hurricane Florence. We liked the fact that you can customize the size of the platform. We tried looking for other suppliers and no one would provide this type of service. The removable rails are very important for us because we need to unload parts from the machine. We would recommend this product because of the quality, customization and friendliness of the sales team.

By Xavier J. from W.M Keck Center for 3D Innovation

I was very pleased with the service I received. I was very pleased with the service I received from Phyllis Sikes. She answered my questions right away, sending the proposal very fast and she called to double check if I received it. I was very impressed, and every time I call to inquire about a product or a proposal I will always ask for her .

By Rob D. from Kemira Water Solutions, Inc.

Better than the competition. Delivered ahead of promised schedule. Ease of operation, built to accommodate existing space and was installed in one day. We would definitely recommend, because it's just better than the competition.

By Michael C. from Maola Milk & Ice Cream

Thank you for your fast service. Our main concerns here are safety and reliability. The gangways have proven to be the safest option for gaining access to the rail cars. The units have been very dependable, including one unit that is over 15 years old, and they were innovative. Due to difficulty placing all the tankers, SafeRack incorporated two of the gangways on a sliding track allowing for much needed adjustment.

By Randy M. from Domtar Paper Company, LLC

The communication and customer service was great! Our experience from the first phone call to delivery of our fourth SafeRack was great. Everything was simple and straight forward with no hassles. The communication and customer service was great! We feel better as a company that we have provided quality fall protection for our employees.

By Bobbette O. from Evergreen Transport, LLC

Customer service 10. Quality 10. Customer service 10. Sales great. Quality 10. Delivery on time. Price so competitive.

By Ed W. from EFS, Inc.

The service is what makes the difference. The delivery was as promised. Our previous provider fell short on service after the sale, and assistance in providing the correct product for the customer. I am very pleased with the service SafeRack provides. The salesman has been extremely helpful and has gone out of his way to assist in any way possible. Not to be negative, but the fall protection products are comparable, the service is what makes the difference.

By Tom L. from Nustar Logistics, LP

Extremely Satisfied with the fall protection harness Reliable service, good communication.

By Joe B. from All Mine Paving

We knew when Molly said they could meet the delivery date, we could count on it. With our confidence in SafeRack, we knew when Molly said they could meet the delivery date, we could count on it.

By Vernon A. from NuStar PL Operating Partner, LP

Extremely Satisfied Ease of use. Ease of ordering, fast response time, questions and inquiries answered promptly, Just an overall satisfied customer. Other companies could learn A LOT from you

By Adam C. from Hess Export and Logistics

The quick delivery cannot be beat. All of my experiences with this purchase were positive. Travis McCraine was very responsive and ensured I had what I needed. The delivery was very quick and the product is exactly what I expected. The feature I liked most is the flexibility of this loading system. It's adaptive to many different truck heights, and the SafeRack team made this purchase very easy and the quick delivery cannot be beat.

By Jaydee B. from The Andersons

Great communication, quick invoicing. Very good. Rustin was on top of all email questions….Great communication, quick invoicing.

By Randall L. from P&G Manufacturing Co.

Maui Portable Access System Hi, we love the rack and it is working great for us and is just what we needed. Derek did a great job coming to our facility and helping us decide what we needed. So in that aspect, we are very pleased with our experience. But just for the sake of telling all the facts…when we received the rack, it was missing some parts and the Pulley. We used a part we found in our shop and it broke, but your team was good about getting them sent to us relatively quickly once we let them know. But it caused some unnecessary downtime. Also, I wish we had the option to pick up the unit our self from Reno. Thank you.

By David C. from Cal Valley Trucking

I couldn't have asked for better service. Mark Gardner and Robbie Norris emailed and phone me throughout the process to ensure our company got exactly what we needed. I couldn't have asked for any better service from our first quote to the delivery of the product. I will always look to SafeRack for any product that we may need.

By Ivor C. from AbiBow

Everything was good from start to finish. This product's quality is better than we had before. It was delivered on time, Mark Gardner worked with me along the way, everything was good from start to finish.

By Roy S. from Cargill Salt

Top quality materials of construction, fast shipping and customer service. Sales department was knowledgeable of product line & customer needs. Communication was excellent and included a follow call to verify customer satisfaction. Safety gates arrived quickly and properly packaged. We have other equipment purchased from SafeRack and product quality, customer service, budget cost and availability for replacement parts are world class.

By Stephen K. from Calgon Carbon Corporation

Great experience and we will absolutely use you guys in the future! Jason Stewart was very responsive and timely. The product was very well built and€” far superior to other products we've used in the past. We liked your product features and€” the safety cage, adjustable height of the ladder – wide stairs and ease of movement from car to car. Great experience and we will absolutely use you guys in the future!

By Anna L. from Cody Group Inc.

A great product at a great price. The sales staff is always ready and willing to help on any products I may be looking for. A great product at a great price, already put together and ready to install.

By Kathleen H. from Univar USA

Very Satisfied with our new platform system The best part for us was how knowledgeable and helpful the salesman was…we had a strange need and he understood our need and worked with us to find a product that worked. Very Satisified.

By John K. from Oconee Cultural Arts Foundation

Jason was a pleasure to work with! Jason provided me with quotes very quickly and responded to any questions or concerns. I feel we have a good working relationship.

By Christina . from Morice

Thanks for the help! Our new work platform works great!

By Rick B. from Gandol Inc.

Quote response time was very quick. Quote response time was very quick.

By Bruce N. from Process Instruments Inc.

Excellent customer service, fantastic product, easy to use. Very responsive. There were communications issues on my end and they were diligent in making sure I was taken care of by other means because they hadn't heard from me. Excellent customer service, fantastic product, easy to use and everything I needed to do the job was there.

By Ralph H. from Clark Public Utilities River Road

ErectaStep Stair System We are very satisfied and our sales expert was very helpful.

By Alan C. from Equilon Enterprises LLC

John Balderson was very knowledgeable and helpful. John Balderson was very knowledgeable and helpful when it came to getting us the right parts. John walked us through getting him all the needed information to assure we were ordering only what was needed, John also helped us to make sure we had a way to pay for the parts as we are not a set up customer of SafeRack.

By Product E. from Pinal Energy

Quote was fast and the drawings of the production were great! The sales rep. was awesome. He answered all my questions in a very timely manner.

By Dick B. from John Anderson Construction

SafeRack came to my plant and found me a solution for my obsolete parts! Taelor Pryor is really great to work with. She is always helpful and she follows up with me after I receive my order. SafeRack has fair prices and shipping is always on time.

By Ernie W. from Grain Processing Corporation

Extremely satisfied with our YellowGate Very fast response with requested data.

By Bong S. from BMD International Corp

We needed a replacement part for our Maui and SafeRack delivered! We were able to get the parts ordered by sending a picture to the sales team. Parts were quickly quoted and we were able to place the order with a credit card to get our SafeRack back online. Thanks!

By John R. from SNFHC

A better price than we had anticipated. I appreciated the way our representative, Sam Ham, provided information to us even before we requested it. Plus, along with the customer service, we received a better price than we had anticipated.

By Steve N. from ALSCO Industrial Products Inc.

Very satisfied. Bryce does an awesome job. SafeRack is the only gangway system we sell.

By Jim M. from Macs Supply

I had no trouble getting a response to any questions and when I placed the order it was handled well. So far everything has been fantastic and handled quickly. With this product, my operator will have an engineered safety device when working with rail cars that is sized right, designed well and simple to use. Overall, the SafeRack team was very fast and receptive. Great customer service when answering questions as well.

By Nathan W. from Brenntag Canada Inc.

A responsive and reliable organization. The Christmas video was cool. My experiences with the entire organization have been positive. Chris Hite is great to work with and provides excellent, timely response. Good looking equipment with a responsive and reliable organization to back it up.

By John A. from Buckeye

Will continue to come to SafeRack for help with fall protection. Will continue to come to SafeRack for help with fall protection.

By Jeff J. from EnviroSafe Loading Systems, Inc.

Metal Work Platform We just finished installing two Erect-A-Step platforms in our new storage tank containment area, and they look GREAT! If you need help with any stairs, ladders, work platforms, or any systems to help you load your products safely, Saferack has a solution. Give them a call and they can help you too! Thanks, Tony D. and Saferack!

By Bernie K. from Total Energies

We are very pleased with our ErectaStep Platform System Great communication, updates, and customer service.

By Bob C. from Enterprise Products Partners

Great service….Great product. Our cross over stair was expedited as per our request….Our salesperson worked with your inside sales and got it through customs quickly….great service….great product. The product is flexible, looks good, solid, feels good, safe. John Nance is great….he assisted in design and ensured the warehouse has our product and expedited shipping….he is a super representative for SafeRack.

By James G. from London Hospital Linen Service

I needed the product fast, and they delivered. I needed the product fast, and they delivered. The features I liked the most were the customer service, computer design, and expedited shipping.

By Darius T. from Hometown Pharmacy Partnerships

It's lightweight, easy to instal and easy to handle. We like the reliability of the product. It's lightweight, easy to instal and easy to handle. Greg Crawford offered very quick responses. It was delivered on the scheduled date. FYI – the wood pallet used to transport the unit could be more hefty.

By John J. from Boral Material Technologies Inc

A great experience with SafeRack Simple and easy quoting process, understanding of needs/requirements for the project.

By Kent J. from Gray Construction

The service was extremely, and surpassed our expectations! We needed an ErectaStep Metal Stair system.  Such a great product and even better service. Thanks Taelor!

By Nathan D. from Mettler-Toledo Inc

It's light, easy to use and safe. I would recommend it to anyone using a chain for loading railcars, it's light, easy to use and safe.

By Bonnie W. from Dow Chemical

Good service and sales help. Good service and sales help. The product was delivered within weeks. I especially like the mobility extension for various heights.

By Larry L. from CP Vegetable Oil Inc

The SafeRack personnel are very knowledgeable in their many product lines. John Bast followed up and answered all of my questions. The SafeRack personnel are very knowledgeable in their many product lines. I would and will recommend SafeRack, everyone was very professional.

By Lean S. from Shell Oil

The quality looks to be very good. I'd recommend your product. The quality looks to be very good.

By John S. from Schlumberger Oilfield Services

Great products and great customer service! Very satisfied!

By Josh C. from Kinley Construction Group

The product is easy to assemble, good quality and reconfigurable. The response from SafeRack is prompt. I've dealt with both the SafeRack UK as well as US divisions and they are both very helpful and professional. Client is happy with the product and some resulted in repeated order. The product is easy to assemble, good quality and reconfigurable. Overall the client is happy with the quality of the product. Service and engineering support from SafeRack is good.

By Collin N. from Alltrust International PTE LTD

Easy to maneuver and operate. I would recommend the SafeRack MAUI for trucks – it's easy to maneuver and operate.

By Shane S. from Kinder Morgan

You can not put a cost on quality. Your product wasn't the cheapest, but the quality, design, customer service and speed of delivery proves you can not always put a cost on quality and product.

By Linda B. from Florida Rock & Tank Lines, Inc.

Very responsive, answered all questions, very courteous. Great product, fits well into our current set-up. Excellent customer service.

By Richard H. from SYNAGRO Technology

Very responsive and informative. Quick and friendly service. We choose SafeRack to keep our employees safe, keep our customers (truck drivers) safe and for the OEM parts (which fit perfectly). Prompt response to my request for replacement parts. Very courteous and helpful when communicating over the phone and via email. There were no obstacles at all. Very smooth transaction.

By Grant W. from Novelis Corporation

Customer service worked very closely with our customer to fulfill our needs. Customer service worked very closely with our customer to fulfill our needs. We purchased for our customer…. safety factor was very important.

By Matt P. from Choctaw Kaul Dist

Fast service and friendly staff. It took a while for us to figure out what I needed but, after pictures were sent, it took 3 days to receive the product. Fast service and friendly staff.

By Ben H. from Western Iowa Energy

One of the best, if not the best, salesmen that I have ever dealt with. Pat Early was absolutely one of the best, if not the best, salesmen that I have ever dealt with. He was always responsive to my needs, understood the changes and assisted in getting them taken care of. I have recommended SafeRack to all the other plants within my division of Owens Corning. Scott Hite was another outstanding salesman that I had the pleasure of dealing with. Our original design called for an auto-tarping system (which is how I found out about SafeRack), but after investigating it with Scott and Pat, they came to me and informed that due to building specs you were unable to install one. That is where a couple of competitors kind of stopped, but Pat kept bringing up other possible solutions. His dedication to the project is why we ended up choosing SafeRack. When the units came, they were just as described. They were packaged secure and together, and were a simple unload. Install went without issue, because of the way that SafeRack loaded the parts and pieces. The end user (the truck drivers) like the ease of use of the gangways. The Owens Corning Rockford Plant is grateful to SafeRack for assisting us in reducing a safety risk at a fair price.

By Jean-Daniel B. from Owens Corning Sales, LLC

We needed safe metal stairs to access a roof elevation The salesman was very helpful, responsive,  and made sure we would have the product delivered within the time frame the site required.

By Steve H. from New Concept Facility Services

Plant operations was happy with the ladder after they used it. Plant operations was happy with the ladder after they used it. We like the lightweight safety cage/easy access and minimal maintenance.

By Teressa R. from Kraton Polymers U.S. LLC

The product is a very good safety feature and works best for our needs. David Daniel was very helpful and knowledgable. The product is a very good safety feature and works best for our needs.

By Suresh D. from Ascend Performance Materials

Having a product like this in our plant sends the statement of safety first. Having a product like this in our plant sends the statement of safety first. This product makes it very easy for operations. This is a clean product that looks very nice in our plant. Quality product…as always. I am currently recommending a SafeRack product for another area of our plant and in our upcoming expansions I will point out that I want SafeRack products there also.

By George B. from Cabot Corporation

SafeRack makes the finest work platforms available. Great product, reliable, easy to use, safe, with fast delivery and friendly service. SafeRack makes the finest work platforms available.

By Jerry H. from DuPont

A truly professional and positive experience. Tremendous commitment to our company's fall protection needs – Travis McCraine's knowledge and experience contributed extensively to a quick resolution to our plant needs. The design of the fall protection gangways and cages not only created an improved safe access for our employees, it allowed for continued efficient servicing of our customer needs with flexibility for their equipment. The presentation of various alternatives, the system measurements, the proposed drawings, the delivery, the durability of the product and the ease of installation has made this a truly professional and positive experience with SafeRack – Thanks

By Bill S. from Asphalt Materials

We needed a replacement spring. Very satisfied. Everything was received on time and correct. Very Satisfied.

By Jon T. from Solvay Chemicals

I like the quality materials used. 1. Great customer contact abilities 2. Ability to customize with small changes 3. Willingness to ship to a facility in larger components. I liked the quality materials used, and the visual impact of the equipment. From what we've seen so far, the functionality is also a great positive.

By Jim M. from Marathon Petroleum Company LP

I have always experienced a positive outcome. I have purchased multiple products from SafeRack in the past and have always had good results. I was the first one within our company that made the switch from Carbis and many of our locations have followed suit. I have a lot of confidence in the SafeRack line of products and have always experienced a positive outcome. Ray Evans is very customer-oriented and is always very responsive in answering any questions or concerns. I have been recommending SafeRack for years. The SafeRack products that I have used are superior to the competition.

By Stephen R. from Calportland Company

Todd Boland did a great job. Very responsive. It was a good experience. Accessibility, tie-off points and its galvanized structure are all benefits.

By Donnie P. from General Refrigeration Company

Just the right amount of assistance to make sure that our purchase and installation went great. Dana Hamor identified that the our rail was just a few fractions of an inch off and suggested that we purchase shims so that the product would fit properly when it arrived at our site instead of going through trial and error to get it right. Overall my experience was very satisfactory. Ordering was easy and the sales department offered just the right amount of assistance to make sure that our purchase and installation yielded the results we were after without being overly intrusive.

By Dee L. from BASF

The whole organization operates on a professional level. The whole organization operates on a professional level. Very friendly and knowledgeable in their areas. The sale rep, Stephen Todd, came out and was very nice and knew his business.

By Ralph S. from Essroc Cement Company

Second to none when it comes to quality. These products and systems are second to none when it comes to quality, ease of construction and functionality.

By Samuel M. from Avery Dennison

Very high quality and always in stock. I deal with Phyllis Sikes… She's always pleasant and very responsive, she called right back after checking stock with the factory. Your couplers are very high quality and they're always in stock. It arrived within 5 days of time ordered.

By John B. from Associated Northwest

Product and service was great! Good build quality on everything the facility has bought from SafeRack (We are fans of the Yellowgate in particular). In my personal experience I've always had prompt and attentive service from the SafeRack team anytime I've asked about something.

By Eduardo V. from Cargill Meat Solutions Corp.

Only took a few days. Great service! We value people at our company, and we want everyone going home safe. The cost of the product is a whole lot cheaper than days away from work, pain and suffering and missed enjoyment of your employees home life. I'm really pleased.

By Michael D. from Kinder Morgan

SafeRack is great to work with, we will be placing more orders with SafeRack. SafeRack Sales and Customer Service has been extremely positive and was able to deliver each item we ordered very quickly. I found that, unlike some other product supply companies, SafeRack responded very quickly and efficiently. We are also working with the engineering group on a transloader. The engineering department has been extremely helpful and has been able to provide answers and solutions to all of our questions and concerns. I found that SafeRack is great to work with and we will be placing more orders with SafeRack.

By Sean S. from Associated Energy Services

Absolutely no negative responses on my parts. The product was delivered the same day – very fast response. This quick response allows me to not carry more than one spare for 6 spaces. No hassle ordering process. Timely shipping and follow up. I would recommend your products. I have been through this process with three of your competitors with no comparison to match. Absolutely no negative responses on my parts. I have one rail multi-position gangway and now three single space gangways. Any additions in the future, including replacing three Carbis units, will be SafeRack.

By Landon . from Arclin USA, Inc

I order from SafeRack because I always know they will exceed my expectations. With SafeRack, I look forward to placing orders with them because I know everything will be handled from when I order the product until I unload it off the delivery truck. I also know that if there is a problem, it will be handled quickly and professionally and they will stay in contact with me throughout the entire order and check up periodically to make sure everything is going OK. The product was delivered ahead of schedule as are most of the orders I place with SafeRack. The ease of installation is the best feature of the gangway. The construction, ease of use, and high visibility color scheme all make this a well rounded product.

By Project M. from Buzzi Unicem USA

This product is the best one on the market today for ease of operation and functionality. Scott was very responsive and helpful along with Phyllis in getting everything taken care of. We like the ease of operation, the different swivel directions and the different styles of loading arms. I think this product is the best one on the market today for ease of operation and functionality.

By Charles L. from Strobel Starostka Construction

Curtis was professional and we got exactly what he promised. My salesman (Curtis Bollinger) was extremely responsive on my first contact with your company. We were in construction and needed loading arms ASAP, he was professional and we got exactly what he promised. No different this time.

By Jake S. from Wright Asphalt Brownwood Plant

Everything was great. This grounding system was requested directly by the customer as the best on the market for the best safety and ease of use… Everything was great.

By Luke K. from Centro Inc.

I've had zero negative experiences working with SafeRack. The product was delivered on time with excellent communication – packed down small for shipment. I've had zero negative experiences working with SafeRack – and look forward to buying some other products very soon.

By Tom G. from Flotech Performance Systems

It has all of the safety features you could ask for plus more! SafeRack does an awesome job of meeting PO requirements and shipping time. Stephen Todd is on top of things whenever we need him to be. We are appreciative of the customer service. Simple installation is key. With employee's day-to-day tasks, we didn't want something that would take a while to install.

By Shawn T. from Charlotte Pipe & Foundry Company

Safe, easy to operate gangways – and a great company, too. Everyone is very friendly and professional with me. I received updates on when the unit will ship from Customer Service and they worked with us on what carriers we want them to ship it with. Safety for the truck drivers using the gangways is important. They are easy to operate for all types of people. Springs are very easy to adjust. Foot lock lever seems to work well. I would recommend your product because it has been a good product for us and I really think that the customer service that goes along with a great product cannot be beaten. Good product and a good company to go along with it.

By NULL . from Ash Grove Cement Company

The fact that they were able to get us something so quickly made it an easy decision! Travis was awesome. He was very attentive. He was quick to get a quote and quick to get a timeline. The Maui ladder was shipped much sooner than anticipated after the order was placed, which was a pleasant surprise! The fact that they were able to get us something so quickly made it an easy decision!

By Donald R. from Cargill Inc.

Katie Kelly was very responsive. Katie Kelly was very responsive from the moment I sent her an order and following up with shipping information.

By Steve N. from Cypress Grove Chevre

Product installation was spot on. Salesman's knowledge of product, ease of communication with sales, well prepared quote, pricing and delivery. Product installation was spot on.

By Wayne M. from I.P.S.C Company, Inc.

Increases safety, manageability, and cost effectiveness. Everything was fast and efficient from the time I ordered it until the time I received the RollAStep. Our representative was very friendly, answered all of my questions promptly and was very knowledgeable. The product works great in our warehouse, increasing safety, manageability, and cost effectiveness.

By Leonard R. from Appalachian Drilling Services, Inc.

Very friendly and very quick to assist. Very friendly and very quick to assist.

By Merri Q. from Terra International Inc.

Exactly what I wanted. Very easy to put together with no missing parts. Everything went well.

By Jake S. from Venables Construction

Product was delivered in less than 1 week! Customer service was very service oriented and the whole ordering process went very well from RFQ to invoicing. Product was delivered in less than 1 week!

By Daniel M. from Luminant Generation Co. LLC

Pat did a great job explaining the product and working with me. The product is safe, well-built and reasonably priced. This is a quality product that keeps workers safe, meeting all safety requirements. I would recommend this product.

By Carrie J. from SYNAGRO

SafeRack representatives were very professional and helpful with my staff. The product is versatile and can be erected, dismantled, and modified fairly quickly.

By Tom O. from Hensel Phelps Construction

Very Satisfied with our Self Adjusting Stair System Everything was great from speedy quotes to great communication throughout the process. Units arrived on time and enabled our project to be completed on time.

By Capps. N. from Procter & Gamble

The salesperson was very responsive. The product was delivered fast. I was concerned about the product not fitting our space, but it meets our needs and works very well. The overall experience with SafeRack was positive.

By Larry P. from Cemex

We are very satisfied with SafeRack The people I've worked with at this company are quick, friendly, and very reliable. They have beaten the original lead time on orders time and time again.

By Johnson L. from Clean Harbors Environmental

Good design. Good design, easy to replace seal, and easy to weld with pipe without damaging bearings or seal.

By Adam M. from Agrium

The product meets our needs off-the-shelf."" The product had modular features that allowed us to customize and meet the needs of our unique project. Products from other companies that we researched would not meet our needs in this off-the-shelf" manner. Delivery was fast! We placed the order on Thursday and we received it Monday. Our sales rep, Chris Hite, responded to our emails almost immediately."

By Jerry H. from Batson-Cook Company

SafeRack helped us work through the many obstacles we encountered during our design process. We liked SafeRack's willingness to work through the many obstacles we encountered during our design process. Scott Hite has always been extremely responsive. Great clean design, great operation and great salesman to deal with.

By Dan T. from Strobel Starostka Construction

Product fulfilled the customer's expectations. The product was very simple and met all the specs that the

By Dan L. from Choctaw Kaul Dist Co.

Great quality product. Good service, quality product.

By Duain F. from Group 14

I wouldn't hesitate to deal with them again in the future. The flanged swivel connection went over big with the guys out in the plant. They no longer have to man handle the heavy hoses, and can swivel them around all day and not complain. You can't put a price on that.  This item definitely will help prevent injuries, such as pulls and strains. It will also help tremendously reduce fatigue, making the process more efficient. When we are on the clock to get ships and barges loaded and unloaded, every minute saved can mean a financial windfall for the customer. Dana and Molly could not have been more professional and pleasant to deal with. I had to return the original order due to my mistake and they bent over backwards to make sure I had everything I needed to make the order go through smoothly. They also got the correct items headed my way as soon as we realized I made a mistake on the original order. I wouldn't hesitate to deal with them again in the future, as well as recommend SafeRack to anyone.

By Jody S. from Stolthaven New Orleans LLC

Everything was extremely positive. Everything was extremely positive – working with Phyllis Sikes made everything extremely easy!

By Darius T. from Lincolnway Energy

The SafeRack products that I have used are superior to the competition. I have purchased multiple products from SafeRack in the past and have always had good results. I was the first one within our company that made the switch from Carbis and many of our locations have followed suit. I have a lot of confidence in the SafeRack line of products and have always experienced a positive outcome. Ray Evans is very customer oriented and is always very responsive in answering any questions or concerns. I have been recommending SafeRack for years. The SafeRack products that I have used are superior to the competition.

By Owen U. from Calportland Company

OPW Repair Kit Taelor was very helpful in finding the proper parts we needed to correct our problem. Very responsive and a Swift reply to our request.

By Ken D. from LSP Whitewater, LP

ErectaStep Metal Work Platform SafeRack delivered exactly what I needed for my project and handled last minute changes very fast.

By Lyle K. from Venable’s Construction, Inc

It's a great product. Very responsive.

By Yusef C. from BASF Corporation

Everything excellent. Good response time [and] good service during purchasing process.

By Andres A. from Celanese – Wood

Reasonable prices, customizable, easy to assemble and install. Reasonable prices, customizable, easy to assemble and install.

By Project E. from NuStar Logistics, LP

Wire Crafters Tool Crib Panels Mike was very knowledgeable and courteous and got the job done.

By Johnathan B. from Northwestern Mutual

Delivery was faster than expected. Customer service was prompt with quote. Sales was very thorough. Delivery was faster than expected. Price was right on target.

By Patrick W. from SRS Distribution

A far better deal than custom engineering and fabricating. Our sales rep, John Edwards, was very responsive and the product was delivered in only two weeks. ErectaStep's ease of on-site assembly was a far better deal than custom engineering and fabricating.

By Brian S. from Tesoro Refining and Marketing Co.

The reps were very responsive – kept excellent updates with the Hurricane situation. My order was delivered within one week.  The ease of assembly, lightweight design and ease of installation are some of the best features.

By Chris H. from Lincoln Electric System

Well made, light weight and within budget. I would recommend this product. It is well made, light weight and within budget. It was also delivered very fast.

By Larry P. from Cemex

We placed the order for our MAUI and had it within a week. Your product was shipped amazingly fast. I placed the order and had it in a week. Chris Hite was very responsive. He was on the road and had his inside person help with the arrangements as soon as the PO was issued. Excellent customer service and delivery time!

By Purchasing L. from International Flavors and Fragrances

Submitted our order with minimal knowledge of the original installation. Stephen did a good job of getting up to speed quickly and submitting our order with minimal knowledge of the original installation. I imagine this was company-wide effort as well. Thanks for the help.

By Warren B. from Progressive Builders Inc

Very quick service and very good product. Easy to install and salesperson was easy to work with.

By Craig P. from Dupont Washington Works

Our sales rep was very responsive. Our sales rep, Molly Laqua, was very responsive, called to verify what was needed that accompanied the item ordered.

By Les F. from Nustar Refining LLC

Your product looks as good as it performs. I found to what extent SafeRack was willing to go in order to get our business and start a relationship. Very happy with the experience. What I like most about the product is the workmanship. But this was an aspect I was already familiar with from a past relationship with SafeRack. Your product looks as good as it performs.

By Steve L. from Inolex Chemical

SafeRack's attention to detail from weld quality, to stickers, to paint are what I like best. Product was delivered slightly slow, I believe you were doing maintenance in the factory. SafeRack's attention to detail from weld quality, to stickers, to paint are what I like best.

By Douglas P. from Poet Biorefining

These products work very well for all of our applications and are well-priced. Dave Young is very responsive to all of our needs. All inquiries are received in a timely manner. These products work very well for all of our applications and are well priced for the applications. Yes, I can buy similar products from other suppliers at competitive prices, but I do not get anywhere near the expertise, customer service, and prompt delivery that SafeRack provides.

By Christopher . from E.I. DuPont De Nemours & Company

Custom Platform System Great experience from start to finish. Viewing the display truck, ordering process, drawings, and shipping confirmations was a top-notch experience. I would absolutely use SafeRack for any of my needs moving forward.

By S. W. from Burnt Church Distillery LLC

Extremely Satisfied Very knowledgeable of the options and requirements

By Teri P. from Sherwin Williams

We already had a Permacable System but wanted to expand. We needed the ability to walk on top and of different cars by rooftop. SafeRack's system provided us with the freedom of more than just 8ft at a time.

By Joey R. from Salt River Materials Group

Exactly what my customer needed. Sturdy material, lightweight, easy to handle. It was exactly what my customer needed, and this was easy to find on the website.

By Austin S. from Motion Industries Inc

The product was delivered sooner than expected. The product was delivered sooner than expected. The improved structure feature was one of the draws to this product. Sturdy, well built and safe. SafeRack understands that you should have the ability to replace broken parts without being forced to buy a whole new unit.

By Gary T. from NABS

Extremely Satisfied We really like the product. It serves us well.

By Kelly Q. from Bunge Oils

The team at SafeRack was on top of it! Very quick to reply with the requested information and very thorough on the follow up making sure my orders executed in a timely manner. Thanks very much.

By J. D. from Semcor

We're repeat customers because of your products and commitment to your clients. The handrail system was delivered within the stated lead time. No issues with receiving materials and good communication was given on its delivery. I would recommend purchasing fall protection equipment from SafeRack. My past experience with SafeRack has always been met with professional and knowledgable sales staff. The equipment we have purchased has proven to be of high quality and built to satisfy the needs of the company.

By Rhory A. from Hexion Specialty Chemicals

I would recommend SafeRack to anyone because of their pricing, quality, responsiveness and so much more. Price was competitive. Product was easy to install and required no re-work on our part for installation. Equipment was easy to operate and maintain. I would recommend the product based on your team's technical ability, pricing, robust designs, and meeting your delivery dates. SafeRack is an extremely responsive company who delivers on the promises. I worked with David Daniel on this project. He was extremely responsive and delivered on cost, schedule, product quality. Pricing was great. I had no issue getting in touch with him. He made himself available on his day off as well. I had no surprises which, as project manager, are critical to successfully delivering projects.

By Xudong H. from Large Refinery in Louisiana

We love it when our vendors make sure that what we want is exactly what is need. Cost is always a consideration. We look for alternatives, but the quality of your products and the service balances the scales. We received exactly what we ordered. SafeRack also assisted in making sure we knew what was needed and asked questions we had not taken into consideration. SafeRack actually is better at making sure we know what is needed when we only request a product. It is appreciated when the vendor makes sure what we want is exactly what is needed.

By Kevin B. from NuStar Logistics, L.P.

We love the quality of materials and ease of assembly. My stairs were delivered in record time only because of the outstanding service provided by Tony TD” Dublino and the office staff helping me along the way!"

By Dennis A. from Flintlock Construction Services, LLC

I wish all companies responded as quickly as SafeRack. When our loading rack was damaged on a holiday, our SafeRack sales team responded very quickly to our needs, quickly and easily replacing the unit. We set safety standards here and we were able to prove that we can stand by it. I wish all companies responded this fast.

By Randy W. from Smith Dairy Enterprises Inc.

ErectaStep Work Platform Extremely satisfied with our product.

By Wesley F. from Natural Gas Pipeline Co

Quality of fabrication and materials is outstanding! Time frame from concept/measurements to installation was reasonable. No better people to work with.

By Chris G. from NABS

John was good about answering all of my questions. John was good to work with and was good about getting back to any of my questions as he kept us informed and shared drawings and information.

By Nicole G. from Foster Farms

The sales department was great to work with. The sales department was great to work with, I had a quote within minutes. Product arrived the exact day they said it would be here and installation was simple. The customer service alone getting parts is invaluable, plus it is a great product.

By Pat R. from Compass Minerals

Great delivery time. Very reponsive. It is easy to use and increases [workplace] safety.

By Valentin O. from Butte County Rice Growers Association

The staff was knowledgable and proficient and the product is very user friendly. Across the board, the SafeRack G-4 models are the best gangway we have on site! We are pleased with the end product and easy to install. The price was very reasonable and beat out competitive quoting. I'd recommend these because the staff was knowledgable and proficient and the product is very user friendly.

By Jason S. from Polychemie

Extremely Satisfied We are extremely satisfied with our SafeRack experience.

By Sean B. from Kinder Morgan

Very responsive, with a great turnaround, and good quality product. Very responsive, with a great turnaround, and good quality product. Sam Ham quickly responded with a drawing in order to to verify what we needed. Then shipped it quick.

By Bradley D. from Smith Hardware and Auto Parts

The quality of workmanship is excellent. The product was delivered very fast and communication with my rep was very good. He made sure everything turned out well with my order. The quality of workmanship is excellent with SafeRack. Overall, my experience was positive including all aspects of the product and sale. That says a lot about the employees working for the company, which in turn says a lot about the quality of the company.

By Kevin R. from Momentive Performance Materials, Inc.

Very satisfied with our gangway system Very great product.

By Rod H. from Bridge Source

Definitely a very good and useful product. The delivery came prior to the estimated delivery date and the customer service was extremely responsive and helpful with my product selection. Definitely a very good and useful product.

By Markie R. from CPI Automation, Inc.

Quick and easy assembly. Quick and easy assembly, I like the little mini platform. Our VP of QA likes it. If QA likes it, everything else is just icing on the cake. It's great for getting people to understand standard construction. Sometimes it's very hard to get internal people to understand that they don't need huge platforms. Everything went well. I love the trailer for demo purposes and my sales rep was able to arrange a plant visit to talk to someone who already had a unit installed. Getting feedback from someone living with it was great.

By Richard H. from JelSert

The entire experience was positive. The entire experience was positive. David Daniel was very responsive. The railcar loading gangway was delivered ahead of schedule – within 2 weeks of the order.

By Automation C. from BASF Corporation

We are very pleased. The product was delivered very fast. Sales was very responsive – we are very pleased.

By Steve . from Howard Feltis

Cost effective and good quality. No negative comments, I think the product is cost efficient and good quality. It is long-lasting, has multiple uses and is maintenance free. Molly did all the work for me. Very helpful.

By Richard . from Fountain

This is how a business should run. I ordered it. I paid for it. I was communicated to about when it would ship. It shipped. I received it. It was exactly what I ordered. You followed up on my thoughts about this experience. This is how a business should run. And yours does.

By Steve L. from SoBran Inc

I'll be a customer for life. The ErectaStep system was exactly as our salesman stated… OSHA approved, high quality aluminum and really fit the needs of what we were looking for… and it arrived exactly when Chris Hite said it would. Each time I contacted my salesman, he jumped right on it. SafeRack will always be my first stop when I need anything for our facilities. The care and courtesy we received from Chris and each SafeRack representative has created a customer for life. Thank you Chris.

By David H. from Veterans Oil Inc.

Everything worked smoothly! If we had any questions all safe rack team members were readily available.

By Manpreet B. from CIG Logistics

Exceeded our expectations and was delivered in less than one week The platform we order provides access to top of load on flatbed trucks loading lumber. Safer for the driver to use self-adjusting stair and platform versus climbing on the trailer. My sales person was easy to deal with, had excellent communication, and knowledgeable of the product.

By Mike L. from Interfor U.S., Inc.

Great salespeople. Great salespeople. It was a pleasure working with Phyllis Sikes. Excellent delivery time, very durable and good quality product, at a competitive price. Who could say more?!

By Harley W. from Monsanto

Some companies still know how to do business efficiently. I just wanted to drop a line to express my pleasure with your product. The crossover steps and platform went together with relative ease and the

By Ryan P. from Raymond R. Houle Construction

Wonderful to work with. I needed a replacement part for a gangway. Linda Hardee was wonderful to work with.

By Patrick E. from TXI Cement

Very helpful on getting me the replacement that I needed. We had a fast turn around on getting a replacement gangway. The sales department were easy to talk to on getting a replacement and getting it to me quickly.

By Danny B. from Buzzi Unicem USA

Always great people and great service at Saferack! Looking forward to my next order. I wish all my ordering was as seamless and easy as this. Quote comes shortly after and shipping is always super easy.

By Ken K. from Altex Energy Ltd.

It seems to be very adequate for what it is intended for. First time exposed to this product. It seems to be very adequate for what it is intended for.

By Steven S. from Zellstoff Celgar Limited

It is nice to know where to buy gangway replacement parts and get them reasonably fast. It is nice to know where to buy gangway replacement parts and get them reasonably fast.

By Anngela V. from Western Iowa Energy

SafeRack exceeded the delivery we requested. Heather Schaller, my inside salesperson, was very helpful in getting proposals to me, and getting the order placed. We have a number of your gangways with safety cages, and our operators find them very user friendly. Construction is very good and the units look good in the plant. SafeRack exceeded the delivery we requested, allowing us to receive the product early. Thank you SafeRack and the SafeRack Team.

By Penny L. from Rohm & Haas Chemicals LLC

Excellent follow up! The product was delivered the day that I got the shipping email – and it was shipped promptly. Excellent follow up! Kenny Rogers called to triple check that I understood what I was ordering. Much easier than I imagined it would be.

By Project E. from Flynn Petroleum

Custom Made Work Platform Fast and Professional! I approached SafeRack because of my interest in the G Series of Roll-A-Step. Few days later, Bryce Jordan came to my facility to investigate on my need and potential future ones. Quotes and commercial arrangement has been set quickly. Communication between SafeRack and I was fast and professional. Before reception of our platform, we have been invited to visit the SafeRack facility. This place is amazingly clean, partially robotized and professional. Purchased platform is nicely manufactured and easy to use. Later we worked on a custom made platform. Despite the fact that my specifications were not easily reachable, they provide me a solution the same week. I totally recommend this company.

By Arnaud . from Queyron

We are very satisfied with SafeRack! We needed to get a set of carriage load rollers for our rack. Delivery was timely, and communication was excellent.

By Richard S. from Arkema Inc.

Fantastic response from Molly Laqua! Fantastic response from Molly Laqua! In this order, she went above and beyond to make sure our order was taken care of. Our product arrived yesterday in record time. We are very pleased with the personal attention paid to this order even though we are not new to ordering with SafeRack. Thanks again for the great service!

By Andrew G. from AUC Group, L.P.

The customer service department makes each purchase wonderful. A wonderful product, and came in before expected. The comfort that the customer service department makes you feel with the ease of ordering, and my salesperson David Daniel, made each purchase wonderful.

By David E. from Halliburton Energy Services

The product was delivered fast. The product was delivered fast. I always received responses from my sales rep quickly. The biggest benefit of this product is the quality and engineering which help to keep our staff safe. I would recommend SafeRack and this product.

By Buddy S. from Brenntag NE

Increased safety is the primary benefit. Increased safety is the primary benefit. We had a gangway that was functioning, just did not provide the level of safety that I believe this rack will.

By Steven H. from Weyerhaeuser NR Company

My rep was very responsive and willing to solve tough problems to ensure I was satisfied. John Bast was very responsive, answered all my questions immediately. Engineering department had a tough time describing what they needed, once we worked through that issue everything went smooth.

By Thad A. from Martinez and Turek, Inc.

The installers raved about how easy they were to install. This was the first time we used the ladder gates. The installers raved about how easy they were to install and the fact that they can adjust to meet several different openings were a big factor. We have quite a few ladders with different dimensions and these fit perfect!!

By Bob G. from The Dow Chemical Company