Tom Merschdorf

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5 5
Top notch all the way around

[We received the] same service & quality we expected. It is used daily and does what it is designed to do. [It is the] right product for us.

5 5
The whole process was a positive one with very little issues.

I found that the equipment is very sturdy and built to the OSHA regulations. Its very easy to put together, I can trust it is built to code, the bright colors of the products makes it look very nice.

5 5
Excellent service once again!

The entire process went smoothly. I was kept well informed by Tom Merschdorf and Paula Witherspoon during the fabrication phase through delivery and installation. The estimated time frame given from purchase to installation was accurate. Excellent service once again by Tom Merschdorf!

Quick and easy assembly.

Quick and easy assembly, I like the little mini platform. Our VP of QA likes it. If QA likes it, everything else is just icing on the cake. It’s great for getting people to understand standard construction. Sometimes it’s very hard to get internal people to understand that they don’t need huge platforms. Everything went well. I love the trailer for demo purposes and my sales rep was able to arrange a plant visit to talk to someone who already had a unit installed. Getting feedback from someone living with it was great.

5 5
My salesperson was the best, even with the severe weather that was occurring in their location, they were ready to help.

The products were delivered very fast it seemed. The ergo design is nice and the operators appreciate this model the most – the safety yellow color, the design to allow this to be placed on either side of the trucks, and the low profile. All positive!

5 5
Delivery was very quick. Response was excellent.

Very good product delivered at a very reasonable price. Our customer has very specific needs and these were met on every occasion. Delivery was very quick. Lead times are always consistent and short. Response was excellent. I usually would have our quote within an hour or two at the most.

5 5
The order was delivered within just a few days.

The order was delivered within just a few days. My sales rep was very responsive and I always received prompt service. The biggest benefits are safety when climbing, ease of use and product quality. All was excellent.

5 5
My entire experience with SafeRack has been very positive.

My entire experience with SafeRack and their employees has been very positive, which seems to be very difficult to find these days.