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SafeRack Worldwide
We pride ourselves on one-on-one customer service. When you call SafeRack, we'll be there to answer your questions with a combined experience of 400+ years.
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- Railcar & Truck Loading Platforms
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- Stairs, Platforms & Ladders
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Home >> Tom Merschdorf5 5SafeRack GangwayBy Kevin Jensen from Illinois Cement on 5/7/215 5SafeRack provided us with the perfect work platform solution.By Dan Jemison from Fuchs Lubricants Co. on 10/24/19Easy to assemble and provides perfect accessible areas. Fast design and delivery.
5 5The “Yellow Gates” arrived within a few days of placing the order!By Ritchie Brown from American Excelsior Company on 7/17/19We installed the Yellow Gates on all machine platforms above 4ft. They are far superior to using chains since the operators do not have to think about closing them once they access the platforms.
5 5The OPW 3″ Sight Flow Indicator arrived very quickly.By Keaton Leach from CHS Inc. on 6/5/195 5Top notch all the way aroundBy Rob Montgomery from East Dubuque Nitrogen Fertilizers on 7/30/18We received the same service, and quality we expected. It is used daily and does what it is designed to do. [It is the] right product for us.
5 5Great product. Fair pricing. Great service.By Chris Sperry from Ultrasonic Power Corporation on 9/26/17Sales and engineering were very helpful and got me prints in a very timely manner which helped me close my sale. After my initial contact with SafeRack, they were going to get the order. It was just a matter of me closing my customer.
5 5I would highly recommend this product. It is very stable and well built.By Jade Doyle from Big River United Energy on 9/26/17Tom answered all questions quickly and clearly. There has only been positive experiences dealing with SafeRack. Good quality work.
5 5The whole process was a positive one with very little issues.By Brady Heck from NUK USA LLC on 8/9/17I found that the equipment is very sturdy and built to the OSHA regulations. Its very easy to put together, I can trust it is built to code, the bright colors of the products makes it look very nice.
5 5Very responsive and helpful.By Kerri Zabin from Arc Terminals on 7/27/17Our crew used them immediately and are grateful they arrived so quickly. Tom and Amber are always quick to respond to any question we might have. They are the ‘go’ to team.
5 5Product fulfilled the customer’s expectations.By Dan Logsdon from Choctaw Kaul Dist Co. on 5/31/17The product was very simple and met all the specs that the customer requested. The SafeRack name is well know and respected. Product is very well made.
5 5Excellent service once again!By Bill Fleischauer from Stepan US on 2/17/17The entire process went smoothly. I was kept well informed by Tom Merschdorf and Paula Witherspoon during the fabrication phase through delivery and installation. The estimated time frame given from purchase to installation was accurate. Excellent service once again by Tom Merschdorf!
5Quick and easy assembly.By Carrie Jacobs from JelSert on 11/22/16Quick and easy assembly, I like the little mini platform. Our VP of QA likes it. If QA likes it, everything else is just icing on the cake. It’s great for getting people to understand standard construction. Sometimes it’s very hard to get internal people to understand that they don’t need huge platforms. Everything went well. I love the trailer for demo purposes and my sales rep was able to arrange a plant visit to talk to someone who already had a unit installed. Getting feedback from someone living with it was great.
5 5My salesperson was the best, even with the severe weather that was occurring in their location, they were ready to help.By Tim Martin from Monsanto on 11/3/16The products were delivered very fast it seemed. The ergo design is nice and the operators appreciate this model the most – the safety yellow color, the design to allow this to be placed on either side of the trucks, and the low profile. All positive!
5 5Delivery was very quick. Response was excellent.By Dan Logsdon from Choctaw Kaul Dist - Detroit on 8/8/16Very good product delivered at a very reasonable price. Our customer has very specific needs and these were met on every occasion. Delivery was very quick. Lead times are always consistent and short. Response was excellent. I usually would have our quote within an hour or two at the most.
5 5The order was delivered within just a few days.By Ralph Hixon from W Smith Cartage Company Inc on 7/8/16The order was delivered within just a few days. My sales rep was very responsive and I always received prompt service. The biggest benefits are safety when climbing, ease of use and product quality. All was excellent.
5 5Excellent product… Excellent quality.By Project Engineer from Rowell Chemical Corporation on 3/9/16Excellent product… Excellent quality.
5 5My salesman was very helpful.By Tim Martin from Monsanto on 2/25/16When the chocks arrived I told the operators there was no way they got here that fast! My salesman was very helpful, worked with me in making sure that the proper item was purchased.
5 5Each salesperson I dealt with was very knowledgeable.By Bill Fleischauer from Stepan US on 1/28/16The process of identifying and ordering the part needed was simple. Each salesperson I dealt with was very knowledgeable, very professional and communicated well.
5 5Customer service worked very closely with our customer to fulfill our needs.By Dan Logsdon from Choctaw Kaul Dist on 12/7/15Customer service worked very closely with our customer to fulfill our needs. We purchased for our customer…. safety factor was very important.
4 5Easy transaction, quick delivery, easy to install.By Daryl Brye from Gundersen Health System on 12/3/15Easy transaction, quick delivery, easy to install.
5 5Product was delivered in a very timely matter.By Maintenance Team Leader from REG LLC on 7/21/15Product was delivered in a very timely matter and my salesperson was very receptive and responsive to my individual needs.
5 5My entire experience with SafeRack has been very positive.By Michael Timmons from Lafarge on 6/2/15My entire experience with SafeRack and their employees has been very positive, which seems to be very difficult to find these days.
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