Caelin Lacy

Caelin Lacy

Contact Caelin


5 5
Very responsive and informative.

Quick and friendly service. We choose SafeRack to keep our employees safe, keep our customers (truck drivers) safe and for the OEM parts (which fit perfectly). Prompt response to my request for replacement parts. Very courteous and helpful when communicating over the phone and via email. There were no obstacles at all. Very smooth transaction.

5 5
Great customer service.

SafeRack has incredible customer service and a great sales team. We had a little issue with our procurement and SafeRack logistics, but it was resolved promptly. I couldn’t be more pleased with their customer service and how they made my delivery a top priority. Excellent!

5 5
All positive experiences! Even my customer agreed!

My salesman Joe Free was fantastic, he was incredibly responsive & was very honest with me when it came to what my customer really needed for their application. As I could not be there for the on-site visit – my customer was drawn to a new unit from SafeRack as they already had a unit they were using & liked, recommended by their safety manager, lead times were short & installation is easy!

5 5
Great vendor, great product at a fair value.
 

Very responsive; all who were involved were very conscientious and helpful. Solid gate and just what we were looking for to satisfy our safety audit. All staff involved were simply fantastic. Shipping was prompt and product came in in perfect condition.

5 5
I have never had an issue with the service from SafeRack.

Extremely responsive and helpful. I have always had great dealings with SafeRack. Caelin Lacy is great to deal with always.

Great price. Great quality. [Exactly] what I [was] looking for.

5 5
Product is of high quality and is fairly priced.

If I ever required a urgent shipment, SafeRack would help expedite the process for me. The [salesperson], Caelin, was always readily available and willing to help provide me options for what I was looking for. The swing gate is easily adjustable and can be site installed to fit a wide range of dimensions. I would recommend this product not only for the reasons above but the company has been very responsive when ever I needed assistance.

5 5
Some companies still know how to do business efficiently.

I just wanted to drop a line to express my pleasure with your product. The crossover steps and platform went together with relative ease and the customer is very happy with them. Additionally, your customer service was top notch from the moment I contacted you all and I didn’t have to wait for shop drawings, quotes or answers to my questions. My order was relatively small but your company treated me like a very important customer. Thank you for prioritizing my order and selling me a top quality product. I would recommend you folks to any one of my colleagues with the highest regard.